Exterieur

Beoordelingen van Burbury Hotel & Apartments

4 out of 5
Burbury Hotel & Apartments
1 Burbury Close, Canberra, Barton, ACT

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 550 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 302 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 94 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1002 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Robert

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fine hotel, good rooms but could be more clean
This is a fine hotel, however staff could do more in cleaning the room. Friendly staff. Please be aware the hotel is located in a quiet location, so there is not a lot to do.
5 nachten verbleven in juni 2023
Reactie van Matthew - Guest Service Agent op 11 aug 2023
Dear Robert,Thank you for taking the time to leave us with your feedback. I am happy to hear that overall you enjoyed your stay with us, and will pass along the comment about our staff cleaning the rooms. we are always looking for areas of improvement.We hope to welcome you back again soon!Kindest regards,

10/10 – Uitstekend

Rui

Reisde met familie en kleine kinderen
Positief: Voorzieningen
uu
2 nachten verbleven in april 2024

10/10 – Uitstekend

Rachel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We come to Canberra most years for the AFL and this hotel is in the perfect location. We love the amenities and would stay here again.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Luke, Hughesdale

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely hotel close to Manuka Oval and all the galleries etc
2 nachten verbleven in april 2024

8/10 – Goed

Jean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
My room itself was spacious and relaxing. Generally the room was clean although slightly dusty around the lamp areas but definitely something I can live with during my stay haha. My only gripe was that the place itself lacked bathroom amenities (ie no toothbrush provided) which was odd considering most hotels or even inns would provide. Anyway, the area itself is conveniently close to the city centre and various embassies if you travel by car. Not so convenient though for anyone taking public transport as it's quite a walk to reach this hotel or to leave the area. Overall, had a pleasant experience and the front desk staff were nice and helpful.
1 nacht verbleven in april 2024

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is fairly new so it was quite clean and modern. The room was big and airy. Overall very pleasant to stay in and was reasonably priced
1 nacht verbleven in april 2024
Reactie van Malakai op 23 apr 2024
Dear John,Thank you for choosing to stay at Burbury Hotel & Apartments.We greatly appreciate your feedback and hope to welcome you back again soon.Kind Regards,MalakaiRooms Division Manager

8/10 – Goed

Anita

Reisde met een groep
Positief: Netheid, personeel en service
quiet area
3 nachten verbleven in april 2024
Reactie van Malakai op 23 apr 2024
Dear Anita,Thank you for choosing to stay at Burbury Hotel & Apartments.We greatly appreciate your feedback and hope to welcome you back again soon.Kind Regards,MalakaiRooms Division Manager

10/10 – Uitstekend

Samuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Malakai op 23 apr 2024
Dear Samuel,Thanks for visiting Burbury Hotel & Apartments.We appreciate you taking the time to rate your stay and hope to welcome you back again soon!Kind Regards,MalakaiRooms Division Manager

8/10 – Goed

Cara

Reisde met partner
Positief: Netheid
The apartments were clean but the cookware was outdated and no items to assist with cooking like oil, salt etc. The check in process was a bit cumbersome and not well explained and/or organised. We had to park on the street because they had run out of parking fobs. They required more staff to be on. I think the apartments need some internal refurbishments as they are starting to be a bit dated. The bed was very nice and luxurious but they had super cheap towels, toilet paper, and kitchen items. The couch was so uncomfortable and the internet was not great.
2 nachten verbleven in april 2024

8/10 – Goed

Ivan

Positief: Netheid, personeel en service en voorzieningen
Staff were great, property was clean. Only gripe was that the heating didn’t work, which was unfortunate given how cold Canberra is in April. All in all would happily rebook.
3 nachten verbleven in april 2024
Reactie van Malakai op 23 apr 2024
Dear Ivan,Thank you for visiting Burbury Hotel & Apartments.I am delighted to read that overall you enjoyed your stay with us. On the other hand, I am terribly sorry to hear that you experienced troubles with the heating in your room.For this please accept my sincerest apologies! You are right in saying that Canberra is pretty cold in winter - so we will certainly be checking your room to ensure this is fixed.Thanks again for staying with us and we hope to see you back again soon.Sincerely,MalakaiRooms Division Manager

8/10 – Goed

Rick, Ingersoll

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy walking distance to Parliament, 20 minutes tops. Rooms are small but well laid out and efficient. Nice place.
2 nachten verbleven in april 2024
Reactie van Malakai op 23 apr 2024
Hi Rick,Thank you for choosing to stay at Burbury Hotel & Apartments.We greatly appreciate your feedback and hope to welcome you back again soon.Kind Regards,MalakaiRooms Division Manager

10/10 – Uitstekend

grace

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was great, staff was flexible with late checkout and accommodated a comfortable stay with a small child.
1 nacht verbleven in april 2024
Reactie van Malakai op 23 apr 2024
Hi Grace,Thanks so much for visiting us and for the fantastic review on your experience.I am so pleased to see that you had a comfortable stay with your little one.Thank you again for the feedback and we hope to see you back again soon!Sincerely,MalakaiRooms Division Manager

10/10 – Uitstekend

Madhuvanthi

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean and maintained well. Staff were friendly and helpful with providing assistance with finding vegetarian friendly restaurants around. great quality of coffee and toiletries provided. Overall pleasant stay.
2 nachten verbleven in maart 2024
Reactie van Kathryn op 8 apr 2024
Hi MadhuvanthiThank you for the lovely feedback from your recent stay. We certainly hope to welcome you back again soon for another enjoyable stay with us at Burbury Hotel & Apartments.

8/10 – Goed

SANDEEP

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jasjeet Assistant Front Office Manager op 2 apr 2024
Dear Sandeep,Thank you giving us positive rating based on you recent stay experience with us. We are happy to hear that you had a great stay experience !

6/10 – Redelijk

Selina

Positief: Personeel en service, voorzieningen
I’ve stayed here many times and usually have a great stay. This time the toilet was leaking and constantly refilling, the fridge was old and loud, and the hallway was messy with rubbish on the door for the duration of my two nights stay. Maintenance was very slow to attend to the toilet and didn’t fix it in the end. Disappointing, as this hotel is usually fabulous.
2 nachten verbleven in maart 2024
Reactie van Jasjeet Assistant Front Office Manager op 2 apr 2024
Dear Selina,Thank you for sharing the feedback based on your recent visit. We are disappointed to hear that your stay experience was unsatisfactory due to all of the mentioned issues. We assure your feedback will be shared with the relevant departments for improvements of services for a great experience !

8/10 – Goed

Brigid

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, great service and location. Only issue we had was the room windows didn’t open - the ability to access fresh air would have been good.
2 nachten verbleven in maart 2024
Reactie van Jasjeet Assistant Front Office Manager op 2 apr 2024
Dear Brigid,Thank you providing us with the feedback based on your recent stay experience with us. We are happy to hear that you enjoyed the location and the services were up to your expectations.

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jasjeet Assistant Front Office Manager op 27 mrt 2024
Dear Nicole,Thank you for rating us based on your recent stay experience with us. We are happy to hear that you had a great stay !

10/10 – Uitstekend

paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Hotel central to most attractions and businesses
1 nacht verbleven in maart 2024
Reactie van Jasjeet - Assistant Front Office Manager op 18 mrt 2024
Dear Paul,Thank you for taking out time for leaving us a review. We are happy to hear that you found the hotels location great and close to most of the iconic sites in Canberra which we take pride of.

10/10 – Uitstekend

Emma, Meadowbank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love it
2 nachten verbleven in maart 2024
Reactie van Jasjeet - Assistant Front Office Manager op 18 mrt 2024
Dear Emma,Thank you for your kind words based on your recent stay experience with us. We woulsd love to welcome you back at The Burbury Hotel & Apartments.

10/10 – Uitstekend

Christine

Reisde met familie
Really enjoyed our stay. Beds super comfortable
2 nachten verbleven in maart 2024
Reactie van Jasjeet Assistant Front Office Manager op 6 mrt 2024
Dear Christine,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are glad to hear that you enjoyed the stay with us and found the beds comfortable which we take pride of.We would love to welcome you back for another enjoyable stay with us !

10/10 – Uitstekend

Phaneendra

3 nachten verbleven in februari 2024
Reactie van Jasjeet Assistant Front Office Manager op 27 mrt 2024
Dear Phaneendra,Thank you for rating us based on your recent stay with us. We are happy to hear that you had a great stay experience with us !

10/10 – Uitstekend

Adam

1 nacht verbleven in februari 2024
Reactie van Jasjeet Assistant Front Office Manager op 27 feb 2024
Dear Adam,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to rate us. We are pleased to see such a positive rating.We would love to welcome you back for another excellent stay with us !

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was beautiful and the staff was very friendly and helpful.
5 nachten verbleven in februari 2024
Reactie van Jasjeet - Assistant Front Office Manager op 10 feb 2024
Dear Shannon,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are glad to hear that your stay experience was good and had a friendly interaction with the team.

6/10 – Redelijk

Snjesko

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not very impressed. Pictures and descriptions don’t match the hotel.
2 nachten verbleven in januari 2024
Reactie van Jasjeet - Assistant Front Office Manager op 10 feb 2024
Dear Snjeska,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We appreciate your honest feedback and would like to get more information about your stay experience so please feel free to contact us.

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were wonderful, contacting me before check in. I couldn’t work the dishwasher and maintenance came straight away to help. The room was spacious and the beds were comfortable. I definitely plan to visit again.
1 nacht verbleven in januari 2024
Reactie van Hotel Duty Manager- Jasjeet op 1 feb 2024
Dear Lisa,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are pleased to hear such positive feedback regarding your stay experience with us as this is what we strive for. We are happy that our staff was able to assist you during your stay and we sincerely apologise for the inconvenience caused due to the issues with the dishwasher. We would love to welcome you back for an excellent stay experience.

10/10 – Uitstekend

Geoffrey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Geoffrey,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are pleased to see such a positive rating based on your recent stay experience with us.

8/10 – Goed

Josh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were nice 👍 not water in fridge which thought was bit slack considering I paid $650 for one night and had problems with the tvs but other then that it was good 😊
1 nacht verbleven in januari 2024
Reactie van Sana Salahuddin-Duty Manager op 12 jan 2024
Dear Josh,Thank you for taking the time to share your feedback with us.We are pleased to hear that you found our rooms to be nice and had an overall a good experience,we sincerely apologise for any inconvenience caused by the absence of water in the fridge and the issue with the TVs. Thank you for choosing us, we look forward to welcome you back again.Kind Regards,

8/10 – Goed

Anissa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Anissa,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are pleased to see such a positive rating based on your recent stay experience with us.We would love to welcome you back for a excellent stay with us.

8/10 – Goed

Jovan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was good to stay in staff were helpful
3 nachten verbleven in januari 2024
Reactie van Sana Salahuddin-Duty Manager op 12 jan 2024
Dear Jovan,Thank you for taking the time to share your feedback. We are delighted to hear that you had a good stay with us and that our staff was able to assit you effictively.Thank you for choosing us for your stay, we look forward to welcoming you back again Kind Regards,

8/10 – Goed

andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly gorillas
1 nacht verbleven in december 2023
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Andrew, Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are glad to see such a positive rating based on your recent stay with us as this is what we strive for.We would love to welcome you back for another excellent stay with us.

10/10 – Uitstekend

Dion

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Dion,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are pleased to see such a positive ratiing based on your recent stay with us as this what we strive for,We would love to welcome you back for another excellent stay with us

6/10 – Redelijk

Man Yee

1 nacht verbleven in januari 2024
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Man Yee,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are happy to see that you had a satisfactory stay basis on the rating. How ever we would love to welcome you back for a excellent stay with us.

6/10 – Redelijk

Jason

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Jason,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are happy to see that you rated us positive based on your recent stay with us. However we would love to welcome you back for a excelllent stay experience !

10/10 – Uitstekend

Tanya

1 nacht verbleven in december 2023
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Tanya,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are happy to see such a positive feedback regarding your stay experience with us as this is what we strive for.We would love to welcome you back for another excellent stay with us !

10/10 – Uitstekend

Sathish

1 nacht verbleven in januari 2024
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Sathish,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are happy to see such a positive rating based on your recent stay with us as this is what we strive for.We would love to welcome you back through the doors of The Burbury Hotel & Apartments for a another great stay with us.

10/10 – Uitstekend

Paul and Leisa

Reisde met familie
Positief: Voorzieningen
1 nacht verbleven in december 2023
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Paul & Leisa,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are happy to see such a positive rating based on your recent stay with us as this is what we strive for.We would love to welcome you back for a another excellent stay with us.

10/10 – Uitstekend

Chung Wah

2 nachten verbleven in december 2023
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Chung,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to rate us. We are pleased to see such a positive rating based on your recent stay with us as this is what we strive for.We would love to welcome you back for another excellent stay with us !

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the rooftop bar.
1 nacht verbleven in december 2023
Reactie van Ecem op 31 dec 2023
Dear Catherine,Thank you for choosing Burbury Hotel & Apartments and for taking the time to review your experience with us. It is great to hear that you had a great stay, and specifically like Leyla Bar! We look forward to your next stay!Warm regards,EcemAssistant Front Office Manager

8/10 – Goed

Hanisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the executive studio
2 nachten verbleven in december 2023
Reactie van Ecem op 31 dec 2023
Dear Hanisha,Thank you for choosing Burbury Hotel & Apartments! It is great to hear that you had a great stay. We look forward to your next stay!Warm regards,EcemAssistant Front Office Manager

10/10 – Uitstekend

Abbey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely loved our short stay! Friendly staff. 2 BDR apartment was incredibly spacious and so clean. Will stay again for sure
1 nacht verbleven in december 2023
Reactie van Ecem op 31 dec 2023
Dear Abbey,We thank you for choosing Burbury Hotel & Apartments and for taking the time to review your experience with us. It is great to hear that you had a great stay and enjoyed all that our hotel has to offer! We look forward to your next stay!Warm regards,EcemAssistant Front Office Manager

10/10 – Uitstekend

Rebekah, Pemulwuy

1 nacht verbleven in december 2023
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Rebakah,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are pleased to see such a positive rating based on your recent stay experience.We would love to welcome you back through the doors of The Burbury Hotel & Apartments for another excellent stay with us !

10/10 – Uitstekend

Jennifer

2 nachten verbleven in december 2023
Reactie van Jasjeet - Hotel Duty Manager op 27 jan 2024
Dear Jennifer,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are glad to see such a positive rating based on your recent stay experience with us as this is what we strive for.We would love to welcome you back for another excellent stay with us.

10/10 – Uitstekend

Joanne

Reisde met partner
Positief: Voorzieningen
It was a seamless stay for us, and very comfortable. Loved the great restaurants, cafes and bars within the hotel complex.
1 nacht verbleven in december 2023
Reactie van Ecem op 31 dec 2023
Dear Joanne,Thank you for taking the time to review your experience with us! It is great to hear that you had a comfortable stay and enjoyed all that our hotel has to offer! We look forward to welcoming you back soon!Warm regards,EcemAssistant Front Office Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very happy
Efficient check in. Spacious room. Comfortable. Very clean. Adequate underground parking. Have been returning for many years.
1 nacht verbleven in november 2023
Reactie van Ecem op 31 dec 2023
Dear Anonymous,Thank you for choosing Burbury Hotel & Apartments and for taking the time to review your experience with us. It is great to hear that you had a great stay and enjoyed all that our hotel has to offer! We look forward to your next stay!Warm regards,EcemAssistant Front Office Manager

10/10 – Uitstekend

Iwona

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and comfortable accommodation
3 nachten verbleven in november 2023
Reactie van Jasjeet - Hotel Duty Manager op 11 nov 2023
Dear Iwona,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are pleased to hear that you found the premises clean and had a comfortable stay.We would love welcome you back for another comfortable stay !

4/10 – Matig

Rui

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Jasjeet - Hotel Duty Manager op 11 nov 2023
Dear Rui,Thank you for choosing your stay at The Burbury Hotel & Apartments and taking out time to review us. We are disappointed to hear that you did not enjoyed your stay with us. We hope you would give us another chance in future where could deliver a excellent service for the stay.

10/10 – Uitstekend

Jo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Spacious and well appointed apartments. Clean and comfortable. Would definitely stay again.
4 nachten verbleven in oktober 2023
Reactie van Kind regards, Edward - Guest Service Agent op 5 nov 2023
Dear Jo, Thank you very much for taking the time to leave us a review.Your kind words are much appreciated and we look forward to welcoming you back to the hotel when you are in Canberra next.

10/10 – Uitstekend

Rebekah

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very classy and clean
1 nacht verbleven in oktober 2023
Reactie van Kathryn op 31 okt 2023
Hi RebekahThank you for the great feedback and we hope to welcome you back again soon.

10/10 – Uitstekend

Angelin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Kathryn op 31 okt 2023
Hi AngelinThank you for the 10/10 review. We hope to see you again soon for another perfect stay.