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Beoordelingen van Bryn Meadows Golf, Hotel & Spa

4 out of 5
Bryn Meadows Golf, Hotel & Spa
Maesycwmmer, nr Ystrad Mynach, Blackwood, Wales

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 163 van 410 beoordelingen" "
Gastenscore: 8 - Goed. 148 van 410 beoordelingen" "
Gastenscore: 6 - Redelijk. 56 van 410 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 410 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 410 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Pieter C. R.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rooms are good. Suites much better with extra space and nice view.
1 nacht verbleven in juli 2019

8/10 – Goed

Colin

1 nacht verbleven in januari 2024
Reactie van Sue op 8 feb 2024
Good afternoon ColinMany thanks for your feedback.

4/10 – Matig

Liam

Positief: Comfort kamer
Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Sue op 8 feb 2024
Hello LiamMany thanks for your feedback.

8/10 – Goed

Leena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Sue op 27 nov 2023
Many thanks for your review and I hope you enjoyed your stay with us

6/10 – Redelijk

Aadam

2 nachten verbleven in oktober 2023
Reactie van Sue op 27 nov 2023
Many thanks for your review and I hope you enjoyed your stay with us.

6/10 – Redelijk

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Evening Meal was average and expensive!
1 nacht verbleven in september 2023
Reactie van Sue op 2 okt 2023
Good morningMany thanks for your feedback.I am sorry to hear your comments with regards to the evening meal, if you would like to discuss further, please do contact me direct to discuss

2/10 – Ontzettend slecht

Martin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotels.com rip off
The hotel and staff were excellent. Very upset about the price charged by Hotels.com The vat invoice I received from the hotel was for £120ish and Hotels.com charged me £140ish
1 nacht verbleven in september 2023
Reactie van Sue op 23 sep 2023
Good afternoonIf you wish to discuss further, please do contact me at the hotel

10/10 – Uitstekend

Jaz

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Sue op 5 sep 2023
Many thanks for your feedback, we are delighted you enjoyed your stay and hope to welcome you back soon.

8/10 – Goed

Kay

1 nacht verbleven in juni 2023
Reactie van Sue op 13 jul 2023
Many thanks for your feedback, we are delighted that you enjoyed your stay with us

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in juni 2023
Reactie van Sue op 13 jul 2023
Many thanks for your feedback, we are delighted that you enjoyed your stay with us

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Good
Only small negatives was there did not appear to be any way into reception other than stairs which wasn’t ideal when carrying luggage etc but that may just be me not looking and also mould on the ceiling in the bathroom but other than that was a nice stay, room over looked the course and was quiet, would stay again. Food and service was also pleasing.
1 nacht verbleven in april 2023
Reactie van Sue op 7 apr 2023
Many thanks for your feedback, it is much appreciated.We do have an accessible entrance, that does not have any steps. If and when you return, please contact myself and I will be on hand to assist you with directions for the way in.I have made our Housekeeping Team aware, with regards to the ceiling in the room, thank you for bringing this to our attention.

10/10 – Uitstekend

Renuka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable room, well appointed. Vey friendly staff.
1 nacht verbleven in maart 2023
Reactie van Sue op 14 mrt 2023
Good afternoonMany thanks for your feedback, we are delighted you enjoyed your stay with us and look forward to welcoming you back in the near future

10/10 – Uitstekend

Gregory, Byfleet

1 nacht verbleven in maart 2023
Reactie van Sue op 28 mrt 2023
Good afternoonMany thanks for feedback, we are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon

8/10 – Goed

susan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Sue op 17 feb 2023
Good morningMany thanks for your feedback.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind regards

8/10 – Goed

Robin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable hotel in nice grounds
1 nacht verbleven in december 2022
Reactie van Matthew op 24 dec 2022
Good Afternoon Robin,Thank you so much for taking time to send us your feedback. I'm please to read that you enjoyed your visit.We look forward to welcoming you back soon.

10/10 – Uitstekend

Sheila

1 nacht verbleven in december 2022
Reactie van Sue op 27 nov 2023
Many thanks for your review and I hope you enjoyed your stay with us

2/10 – Ontzettend slecht

Nicola

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
3 nachten verbleven in oktober 2022

10/10 – Uitstekend

Sarah

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jade
Overall we had a fantastic stay. The rooms were very clean and the bed was really comfortable. Our spa experience was amazing having had one of the best massage ever. The staff were also very efficient and friendly. We had Sunday lunch which was delicious. Service in the restaurant was a little slow, our only minor complaint. Would definitely recommend to others and will be returning.
1 nacht verbleven in augustus 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
o hotel precisa de uma reforma. é super perto dos estudios da wanner e de local para jantar a noite. recomendo para 1 estadia. O local do hotel é maravilhoso.
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Val

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to relax
Nice hotel . Very comfortable room/bed. Good facilities . Amazing views.
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Paul

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Avoid avoid
Service in the evening was great. And reception superb but that’s where it ended. Dirty room terrible breakfast, and no one cares. They ask for feedback when you try to talk to management they ignore you paid £400 for dinner bed breakfast 1 night would expect more
1 nacht verbleven in juli 2022

6/10 – Redelijk

Abbie

Positief: Netheid, comfort kamer
1 nacht verbleven in mei 2022

4/10 – Matig

Emily

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022

6/10 – Redelijk

Kieran

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
4 nachten verbleven in april 2022

10/10 – Uitstekend

Ken

5 nachten verbleven in april 2022

8/10 – Goed

Ashley

1 nacht verbleven in maart 2022

6/10 – Redelijk

Kerry

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
The hotel was lovely, staff welcoming and spa. However the bed was very uncomfortable and even though I kept turning off the heating it kept coming in during the night which was very very noisy and woke me up every time it went on so between this and the bed I go very little sleep which was a disappointment seen I was there to relax!
1 nacht verbleven in februari 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel and spa
Lovely hotel and spa. My other half thoroughly enjoyed her birthday spa break. Will be back again in the near future.
1 nacht verbleven in februari 2022

8/10 – Goed

Ceri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed was huge and so comfy. Room was clean and well maintained. Food was yummy. Spa facilities are very nice but should supply robe and slippers for residents use. Was refused a robe as I hadn't paid for a spa treatment.
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Gregory, Byfleet

1 nacht verbleven in februari 2022

8/10 – Goed

Robin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were fantastic from the initial phone call up until the time we left. Facilities were great golf and spa.The bed was really comfy with a nice view from the room.
1 nacht verbleven in februari 2022

8/10 – Goed

Piotr

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in januari 2022

10/10 – Uitstekend

Waide

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing place to stay
I only stayed for 1 night but it was amazing experience, very clean and tidy. The staff was very polite and would definitely would stay again and recommended to other.
1 nacht verbleven in januari 2022

10/10 – Uitstekend

Richard

1 nacht verbleven in oktober 2021

6/10 – Redelijk

Deborah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Food a dissappointment
I was really looking forward to the stay. Upgraded the room and had heard good reports about the place The staff were lovely. The evenings were spoilt by cool food Night one: overcooked fish and cool chips Night two: pork steak the gravy came ten minutes after the meal and i did not realise it was cool until it was on the food. I got a refund for that meal and ordered a take away Night three: The food was amazing hot burger I was informed the food had to come from a far end kitchen. Added to that it was pricey for what you got. Other nights i got a fish and chip shop takeaway The spa facilities were lovely
5 nachten verbleven in november 2021

10/10 – Uitstekend

Matt

Reisde met partner
Positief: Netheid
Very nice and friendly place to stay
2 nachten verbleven in december 2021

10/10 – Uitstekend

Nick

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel - staff were fantastic and helped us with taxis - recommend
1 nacht verbleven in november 2021

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend stay
A very enjoyable weekend. Staff were friendly and the service was good.
2 nachten verbleven in november 2021

8/10 – Goed

Mr Jeremy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Generally it was very good but a few things let it down and had i been scoring i would have struggled to give an overall 9. Poor evening service in the dining room. Just a bit sloppy and lack of attention to detail on order taking, arrival of starters 5-10mins apart (had to be chased) ,failing to communicate drinks order, not providing a steak knife until asked. Easily remedied but really for a nights stay of this price and with the recommendation i had been given I was expecting much better. Boiler issue meant lukewarm shower in the room but refund provided for that. Changing room area in the gym was really too small and dark and draughty. Jacuzzi was difficult to get going and was not really at a sufficient temperature. Room score 9 spa score 7 Restaurant score 5 and only rescued by the food itself Was still a nice time and was worth it but small things could have improved it and raised scores. Breakfast score 7.5 Was rather cold in reception area Cant complain about the cleanliness tho that was excellent and a very comfy bed and good nights sleep
1 nacht verbleven in november 2021

4/10 – Matig

Elaine

Reisde met een groep, Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were here Saturday 26th and the power went out during early hours of the morning, we had to go home to shower and have breakfast. Initially I spoke to reception and they said because I'd already paid via expedia they couldn't give me any refund. I was so disappointed in the outcome with knowing if you book through an agent like yourselves we couldn't be helped for the first night. I would never choose to book via an agent like yourselves again I would book directly with the venue.
1 nacht verbleven in november 2021

6/10 – Redelijk

Andrew

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2021

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021

8/10 – Goed

Benjamin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Views on views with good food.
First off as you drive in, wow what a beautiful site. The hills, the views, the fresh air, absolutely beautiful and the parking is easy enough although a little odd with diagonal spaces! Check-in was fast and simple, the receptionists were clear and very friendly (a smile on check-in goes a long way!). The room was spacious, lovely comfy big bed, the view from the window spectacular. To be picky, the water was warm, doesn't get hot! Also the towels need binning/recycling as they are very, very coarse and tired. That aside all good. Restaurant you wait a while but in the current climate I expect that. Food, awesome, huge portions of great grub. Gym wise - amazing, loads of machines, free weights, good amount of space and all you need to clean after yourself.
1 nacht verbleven in november 2021

8/10 – Goed

karl

Positief: Netheid, personeel en service en voorzieningen
The view was excellent
1 nacht verbleven in november 2021

2/10 – Ontzettend slecht

Marcin

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked 4 nights to stay with them in November. Perhaps the experience would be better in summer but the room was freezing. No central heating. The air conditioning set for 27C can't cope. Goes on and off every 3 min like a starting helicopter keeping me awake all night. The water in the shower is just moderately warm. Lasted only 3 nights and moved out. The staff was disinterested and not attending. When checking out they were not even interested in why I am checking out early and whether everything was OK. On the first day on arrival I asked at the reception that I am looking for local Mon-Fri accommodation for the next 4 months and whether they have any discounts or memberships programmes. I was promised that the manager will be in touch... still waiting.
4 nachten verbleven in november 2021

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

PHILIP

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
No Customer service
Very unhelpful reception, no interest in customer, tried to check in early refused to take credit card and sign in, later on told there were only the earliest slot left for breakfast, no customer service shown
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
1 nacht verbleven in oktober 2021