Hotels met waterpark in Central New York State

'Upon check in our room was excruciatingly hot . Maintenance was kind and helpful Chris brought us two box fans . Our downstairs bathroom smelt of urine, The pullout couch had dirty sheets on it , there was no hot water the three times I tried to shower, the dresser up stairs was sticky including the remote , there were crushed chips in the corner of the room.The front desk staff was notified Patty and Zach.Patty was too busy to talk when I asked to speak with management . Zack sent a worker to...

'Food options could have been better .'

'Staff nice, clean room, comfy bed, keurig starbucks coffee appreciated, plenty of towels, musty smell in cabin, very good air condioning, property is very family friendly, peaceful. '