Hotels in de buurt van Utica Zoo (Utica)

'Clean, quiet and nicely updated room - The owners were very kind and the breakfast was delicious!'

'Half the lights in our room were burned out. The Wi-Fi didn’t work and they didn’t tell anyone. When I called the front desk the just made excuse. The parking garage looks like it’s going to collapse and has been this way for at least three years with no repairs. Staff is willing to help you depending on who you get so it’s a toss up. Overall they need to know their place in the market and price accordingly if they are not going to keep simple maintenance up or provide safe areas for customers...

'Everything was great- no concerns'

'Helpful staff, clean room, great rate. Was exactly what I needed for an overnight stay during a business trip. The free breakfast was a nice added bonus.'

'We were part of a large group, others said they saw bugs in bed. I didn’t see any in ours, but our room was dirty. Hair in bathroom on walls, USED bar of soap, toilet ran all night, security latch on door was taped/didnt work. I was extremely disgusted and would never stay again. '

'Context: 1 bed, handicapt accessible, non-smoking room. Pros: Safe and clean parking lot. Very friendly and understanding staff. Adequate heating system. Comfortable and well kept furniture. Clean and tidy hotel rooms. Cons: Continental breakfast is lacking. Strange smell in small workout room. No fridge or microwave in room (One is available in a room adjacent to the hallway). Plaster on closet wall was chipped and broken exposing dry wall underneath.'

'Staff was rude and dismissive. Told me to have hotels call them to let my bf check in for me and I came to the hotel and was told the phone doesn’t even work'