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Beoordelingen van Carlton Inn Midway

2 out of 5
Carlton Inn Midway
4944 S Archer Ave, Chicago, IL

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 345 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 265 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 155 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 114 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 124 van 1003 beoordelingen" "

7,2/10

Netheid

8,2/10

Personeel en service

6,8/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good motel, close to subway to Chicago.
2 nachten verbleven in augustus 2019

2/10 – Ontzettend slecht

kristi

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Looking forward to my full refund after both rooms having the most abhorrent conditions. Literally hair and blood on sheets, in the shower, the worst environment I’ve ever seen.
1 nacht verbleven in april 2024
Reactie van Carlton Inn op 1 mei 2024
Hi Kristi,We are deeply sorry to hear about the unacceptable conditions you encountered in both rooms during your stay. Your feedback is invaluable to us, and we will take immediate action to address the cleanliness issues you mentioned. It is our priority to provide a comfortable and clean environment for all our guests, and we apologize for falling short of your expectations.Sincerely,Carlton Inn Midway Management Team

4/10 – Matig

Aja

2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Brock

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel shows a luxury room in place of its basic room when booking. Parking is extremely limited and cramped. The bathtub looked like it had black mold in the edges and there was a disconnect between the faucet and the tub itself. A white unidentified powder was next to the right side of the headboard.
1 nacht verbleven in april 2024
Reactie van Carlton Inn op 22 apr 2024
Hi Brock,We regret to learn about the challenges you faced during your recent stay. Your feedback is crucial to us, and we will promptly investigate the issues you highlighted regarding the room condition and parking situation. Please accept our sincere apologies for any inconvenience caused. Rest assured, your comments will guide us in enhancing our services.Sincerely,Carlton Inn Midway Management Team

2/10 – Ontzettend slecht

LAMIA

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
totally overpriced. dripping air conditioning water in the middle of the room, the worst internet connection Ive had in any hotel/motel stays, unfriendly office rep.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Marissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was at a great location and close to shopping & events. Nice stay.
1 nacht verbleven in april 2024
Reactie van Carlton Inn op 9 apr 2024
Hi,we sincerely appreciate your positive feedback about our property's excellent location and its proximity to shopping and events. Thank you for the 5-star rating! Your satisfaction is our top priority, and we are thrilled to hear that you had a pleasant stay. We eagerly anticipate the opportunity to host you again on your next trip to Chicago!Thanks,Carlton Inn Midway Management Team

10/10 – Uitstekend

Celina

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice area staff friendly
1 nacht verbleven in april 2024
Reactie van Carlton Inn op 9 apr 2024
hey there,Thank you for your positive feedback and 5-star rating! We're thrilled to hear that you enjoyed the nice area and experienced friendly staff during your stay. Your kind words truly make our day. Looking forward to welcoming you back soon!Thanks,Carlton Inn Midway Management Team

2/10 – Ontzettend slecht

Leonardo

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tv was stopped working. Faucet was broken in the sink. Had to walk to a dark corner of the property to get ice.
1 nacht verbleven in maart 2024
Reactie van Carlton Inn op 4 apr 2024
Hey We sincerely apologize for the issues you encountered during your stay, including the malfunctioning TV, broken faucet, and inconvenient ice access. Your feedback is highly valued, and we are dedicated to addressing these concerns to enhance our guests' experience. Rest assured, we take your comments seriously and will work diligently to improve. If you have more details to share, please feel free to reach out to us.Sincerely,Carlton Inn Midway Management Team

6/10 – Redelijk

Adam

Reisde met familie
Positief: Personeel en service
The price and proximity to the airport are a plus, but it was noisy and our bathroom looked dirty.
1 nacht verbleven in maart 2024
Reactie van Carlton Inn op 1 apr 2024
Hello Thank you for sharing your feedback with us. We are glad to hear that the price and proximity to the airport were beneficial for you. We apologize for the noise disturbance and cleanliness issues in the bathroom. Your comments have been forwarded to our team for improvement. We hope to have the chance to make your next stay with us even better.Sincerely,Carlton Inn Midway Management Team

4/10 – Matig

Lydia

2 nachten verbleven in maart 2024
Reactie van Carlton Inn op 17 apr 2024
Hello Thank you for your feedback. We appreciate you taking the time to review our hotel. Your feedback helps us improve. We have noted your 2-star rating. Your satisfaction is important to us.Sincerely,Carlton Inn Midway Management Team

4/10 – Matig

Roger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This hotel was shabby. The parking lot was small so the parking was limited
2 nachten verbleven in maart 2024
Reactie van Carlton Inn op 1 apr 2024
Hello Thank you for sharing your feedback with us. We understand your concerns regarding the hotel's condition and limited parking. Your comments are essential to us, and we will use them to enhance our services.Sincerely,Carlton Inn Midway Management Team

2/10 – Ontzettend slecht

Giovanna

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Geet

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was pretty good stay. Only the toiletries were out, but were immediately refilled once i told the receptionist
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Valeriia

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We booked a room with 2 queen-size beds for 2 adults and a child. Upon arrival, we were given a room with one queen-size bed and told that they would bring a mattress, we refused and began to insist that we need 2 queen-size beds, we were told there was nothing we could do! The room stinks of cigarettes!
1 nacht verbleven in maart 2024

4/10 – Matig

Paola

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Monique

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff members were super nice, I felt a little unsafe on my first day but eventually got used to it for the rest of the weekend. Really comfy rooms too.
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Isaac

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sheets smelled and lots of broken windows
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Rabah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

4/10 – Matig

Sergio

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Very old, no cable, broken chair, dirty, the tub was clogged, very bad this time
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Gleyxis

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

4/10 – Matig

David M.

2 nachten verbleven in december 2023

6/10 – Redelijk

Joseph

Positief: Personeel en service
1 nacht verbleven in februari 2024

8/10 – Goed

John, Falmouth

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

K

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I don't know if the people who rated it never stayed anywhere nice before but this was literally a roach motel. Rooms looked like they've seen crime scenes before, hair and mold in the tubs and bathroom walls. Only thing that looked clean was the bed thank God. But we saw a roach the next morning crawling on the desk next to the TV. I wanted to burn all my clothes but threw EVERYTHING immediately into the washer as soon as I got home.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Sandra

1 nacht verbleven in januari 2024

6/10 – Redelijk

daisy

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Remote control didn’t function. No soap on dispenser. Toilet kept not flushing certain times.
1 nacht verbleven in januari 2024

4/10 – Matig

Riley

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our door was opened before we even got to our room , and the front desk would not give us another room, not to mention the door would need to be slammed to be closed.On top of that just a very low quality stay overall .
2 nachten verbleven in december 2023

4/10 – Matig

Edwina

Reisde met een groep, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom tub was dirty and it was stopped up. Also the sink wouldnt stop dripping water
1 nacht verbleven in december 2023

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Need more breakfast options!
Idk who cooked those rubbery ass eggs but there were HORRIBLE!!! That was my first time, and my last time there. I guess if u want something cheap and without your price I guess Carlton Inn is the place to be. But food wise? Try again my boy👎
3 nachten verbleven in januari 2024

4/10 – Matig

Luis

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lo más malo que he visto de hoteles
3 nachten verbleven in december 2023

6/10 – Redelijk

Jeidy

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Laiza

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Sydney

Negatief: Netheid
1 nacht verbleven in december 2023

6/10 – Redelijk

Darian

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Light switch socket was broken and in the wall. Bed was super squeaky, before we did anything to make it squeak. But the room gets the job done
1 nacht verbleven in december 2023

6/10 – Redelijk

John

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Overnight Stay Good, Longer Stays Questionable
Like 👍 my review! We had an overnight stay at "Carlton Inn Midway'' and it met our low expectations when it comes to price, value, and location. We chose the location due to its close proximity to the Chicago Midway International Airport (MDW) after landing around 2:00AM and departing the next morning to the Pulaski Chicago Transit Agency Station to Downtown Chicago. We completely forgot about the complimentary shuttle service and should've used it after having issues finding a car sharing service from MDW. The customer service was very helpful especially with the late check in and early check out. The continental breakfast was not reflective of the official photographs on their website but they had varieties including hot and cold foods that can be served. The internet was sufficient for quick emails but the connection wasn't stable. We weren't able to turn on the television and go through other channels successfully, making us curious if they had no cable channels. The furniture in the bedroom and bathroom was outdated but it looks like they are undergoing some renovations in other rooms. We would advise not walking around barefoot since the floors and areas around the room may need deeper cleaning. All in all, the place is great for a quick and overnight stay especially being nearby MDW but it is debatable on staying at the "Carlton Inn Midway" again.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Yang

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The worst place I stayed during my trip. Room was smelly, air condition was weak, and it was very dirty inside. Bathtub had rusty spots. Very narrow and crowded packing.
2 nachten verbleven in december 2023

8/10 – Goed

Paul

Positief: Netheid, personeel en service
Very convenient to buses and L orange line, grocery stores and restaurants nearby, free parking and friendly staff.
3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Alanna

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Ulysses

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome staff
1 nacht verbleven in december 2023

10/10 – Uitstekend

angel

Zakenreiziger
exelentbery good
1 nacht verbleven in december 2023

6/10 – Redelijk

Brett

1 nacht verbleven in december 2023

6/10 – Redelijk

Eric

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Outdated and a bit dirty.
1 nacht verbleven in december 2023

4/10 – Matig

Francisco

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room wasn’t fully cleaned. When I move the sofa for additional room to sleep I found a lot of trash under the sofa.
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Freida

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom was not clean. There was hair in the shower and along the baseboard. That really did not matter because I could not take a shower. I let the water run for 10 minutes and it never got hot. I had to compromise with this sink. The handle was broken on the sink so that was also challenging. It was too late for me to go back to the office to address the shower issue since we already went over there to address an issue with the volume on the TV. there was no place to order or purchase food from. The surrounding area looked shady, so I'll was not willing to risk it.
1 nacht verbleven in december 2023

6/10 – Redelijk

Desire

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in december 2023

8/10 – Goed

Zelene

1 nacht verbleven in december 2023

4/10 – Matig

Anna

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Quentin, Charleston

Positief: Netheid, voorzieningen
1 nacht verbleven in december 2023

4/10 – Matig

Nicole

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Sink had some black dirt on it, the floors were sticky and there was hair on the bed. It also smelled unclean! At least the staff was nice and helpful!
1 nacht verbleven in december 2023

8/10 – Goed

Angel

Positief: Netheid
2 nachten verbleven in oktober 2023
Reactie van abdul op 14 dec 2023
Thanks for your feedback we look forward to see you again