Een buitenzwembad, ligstoelen bij het zwembad
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Beoordelingen van Supun Arcade Residency

3 out of 5
Supun Arcade Residency
56, Galle Road, Colombo

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 31 van 140 beoordelingen" "
Gastenscore: 8 - Goed. 61 van 140 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 140 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 140 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 140 beoordelingen" "

7,8/10

Netheid

7,2/10

Personeel en service

6,8/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Simpele accommodatie met zeer grote kamers. Zwembad boven op het dak is wel leuk. Verder eenvoudig en redelijk goed. Colombo is niet echt de stad waar je moet zijn.
2 nachten verbleven in juli 2018
Reactie van supun arcade op 4 sep 2018
thank you very much for your feedback.

8/10 – Goed

Servaas, Amsterdam

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
huge appartment hotel
I was overwhelmed with the nice big appartment, especially considering the price. But the hotel lacked in a few details; the internet in the rooms didn't work well, and they were sort of unhelpful when I asked if I could shower and change clothes in the pool area at 6 PM as I had a late flight out of Colombo they said it was impossible as I was not allowed in the building after check out time. This sort of strict/burocratic reasoning means they loose a few points. Also the area around the hotel is a bit messy, there were too few nice restaurants etc.

8/10 – Goed

Dayani, Uxbridge

Reisde met familie
Positief: Netheid
spasious and comfortable.
9 nachten verbleven in februari 2022

10/10 – Uitstekend

Mohamed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in december 2019
Reactie van Dilshan op 22 dec 2019
Dear Sir, Greetings from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank You. Hotel Management.

2/10 – Ontzettend slecht

Celestine

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Veldig dårleg for pengane
Ikkje verdt det for pengane. Det var mykje lyd, så fekk ikkje sove. Burde vere meir ryddig og fint. Reingjeringa va ganske dårleg.
2 nachten verbleven in juli 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
Stains on the couch and not clean
Sofas were full of dust and stains
1 nacht verbleven in april 2019
Reactie van Dilshan op 29 apr 2019
Dear Sir, Greetings from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Does tor represent the photos too loud from traffic main road
6 nachten verbleven in februari 2019
Reactie van Dilshan op 26 feb 2019
Dear Sir, Greetings from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

10/10 – Uitstekend

SRI, oyama

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
毎回使わせて貰ってます。部屋が綺麗で、広い所が気に入ってます。
3 nachten verbleven in februari 2019
Reactie van Dilshan op 12 feb 2019
親愛なる、Supunアーケードレジデンシーからの挨拶。 私たちのホテルでの最近の滞在についての率直なレビューをありがとうございました。

8/10 – Goed

Clarence

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Clean and big apartment
We only stayed for one night. Rooms were comfortable and clean.
1 nacht verbleven in januari 2019
Reactie van DILSHAN op 7 feb 2019
Thank you very much for your candid feedback of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 – Goed

Shih Kuo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good for family trip
Room is big and clean. It's good for family trip to stay.
2 nachten verbleven in januari 2019
Reactie van DILSHAN op 7 feb 2019
Thank you very much for your candid feedback of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay

2/10 – Ontzettend slecht

Atif

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dirty places with alot of bugs
Worst front desk, useless staff (not helpful at all), dirty apartments, broken toilets, non fucntioninh kitchen with rodents and bugs created an eco system. Not worth the price at all.
1 nacht verbleven in november 2018
Reactie van reservation department op 20 dec 2018
Dear Athif Suleman Greeting from supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. If you don't agree to stay our apartments why did you stay at our hotel first day. You could have been informed to us on your second day bookings. You have reserved our bookings continuously as a regular customer. So why don't you tell earlier to as a regular customer, We regret to inform you that we have given lot of facilities to you when you and your guests stayed at our hotel. even though we have served good staff performance to guest from our front desk. We will go through your reviews and sort out these problems and do the best in our future. Thanks from Management

2/10 – Ontzettend slecht

Atif

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst apartments
Worst front desk, useless staff (not helpful at all), dirty apartments, broken toilets, non fucntioninh kitchen with rodents and bugs created an eco system. Not worth the price at all.
1 nacht verbleven in november 2018
Reactie van MANAGEMENT op 15 feb 2019
Dear Athif Suleman Greeting from supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. If you don't agree to stay our apartments why did you stay at our hotel first day. You could have been informed to us on your second day bookings. You have reserved our bookings continuously as a regular customer. So why don't you tell earlier to as a regular customer, We regret to inform you that we have given lot of facilities to you when you and your guests stayed at our hotel. even though we have served good staff performance to guest from our front desk. We will go through your reviews and sort out these problems and do the best in our future. Thanks from Management

10/10 – Uitstekend

YYG, Toronto, Ontario, CA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was great and convenient. Uber and Pick-Me taxi service always had an issue with the location and would off-shoot, so you have to be vigilant and watch out for the cab. There is a 24 hour front desk service, so Expedia needs to update their information to indicate there is a 24 hour front desk
15 nachten verbleven in november 2018
Reactie van DILSHAN op 5 dec 2018
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank You. Hotel Management.

6/10 – Redelijk

Graham

Positief: Personeel en service
3 nachten verbleven in oktober 2018
Reactie van DILSHAN op 5 dec 2018
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, Thank You. Hotel Management.

10/10 – Uitstekend

Dayal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant surprise
Very clean, well maintained apartment block. I got a three roomed apartment and they locked up two rooms as I booked only a room. I was free to use the rest of the facilities of the apartment, which include a spacious well furnished lounge/dining room, well equiped large separate kitchen and a balcony. The room had a large exceptionally clean ensuite. They provide large bath towels and all other toiletries. The lounge and bedrooms are air-conditioned and also has fans. They also provide fast wifi, TV and phone. You pay extra for a buffet breakfast and the building also has a large swimming pool on the topmost floor with a good view of the sea and the busy Colombo harbour. The staff are friendly and helpful. This facility is value for money and I ended up staying three nights there. I will be booking the same hotel in future visits to Colombo. The apartments are quite suitable for a family or group bookings. I will recommend this hotel to my friends.
1 nacht verbleven in september 2018
Reactie van Dilshan op 22 sep 2018
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 – Goed

Shan, Lanka

Positief: Comfort kamer
Negatief: Personeel en service
Some services are ok But not some are not satisfyed Regards
3 nachten verbleven in augustus 2018
Reactie van supun arcade op 4 sep 2018
Thank you

10/10 – Uitstekend

Tae Man

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018
Reactie van supun arcade op 4 sep 2018
Thank you.

8/10 – Goed

영철

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2018
Reactie van Dilshan op 14 jun 2018
Dear Sir, Greeting from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, Thank you.

10/10 – Uitstekend

Nadarajah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good clean comfortable and good service
It was more than our expectations.
Reactie van Dilshan op 14 jun 2018
Dear Sir, Greeting from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, Thank you.

2/10 – Ontzettend slecht

Ibrahim

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very problematic staffs
I have stayed here few times. Every time i have to face some sort of problems during my stay. At last ive decided not to stay as the staffs are unable to solve any problems faced to the gues. The staffs are unethical and try to give false information when they have problems with the rooms. Poorly maintained and always ends up with some sort of problems. In most cases hotel managers relocate rooms when there is a maintenance problem. However, expedia helped me and compensated the difficulties ive faced during my stay.
4 nachten verbleven in maart 2018
Reactie van DILSHAN op 1 apr 2018
Dear Sir, Greeting from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Sorry for the Inconvenience. Thank You. Hotel Management.

8/10 – Goed

Ibrahim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van DILSHAN op 1 apr 2018
Dear Sir, Greeting from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, Thank you.

8/10 – Goed

anni, Pori

Positief: Netheid, personeel en service en comfort kamer
Hieno huoneisto kivalla paikalla
Hotellissa on kiva allas katolla. Huoneet olivat tilavia ja viihtyisiä. Kaupungin meteli kantautuu huoneisiin. Keittiössä laitteet eivät toimineet.
3 nachten verbleven in februari 2018
Reactie van DILSHAN op 3 apr 2018
Arvoisa Herra, tervehdys Supun arcade residency. Paljon kiitoksia herättävästä arvostelusta hotellin äskettäisestä oleskelusta. Palautteesi on meille erittäin arvokas, kiitos.

8/10 – Goed

gan, sg

Positief: Netheid, personeel en service en comfort kamer
Good place to stay for family or group of friends. Have good experiences there. I quite like the place
3 nachten verbleven in februari 2018
Reactie van DILSHAN op 1 apr 2018
Dear Sir, Greeting from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, Thank you.

8/10 – Goed

Dayani, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Hotel at convenient location
This nice hotel is situated on Galle road and it is very continent location for all amenities. Staff members are very polite & rooms were clean and tidy. All the equipment provided was in good working order.
4 nachten verbleven in februari 2018
Reactie van DILSHAN op 1 apr 2018
Dear Sir, Greeting from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you.

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice location
Hotel need to update their ironing board, bed room is very bright, corridors light is coming to direct to bedroom and cannot sleep. Need to change the curtains,
6 nachten verbleven in februari 2018
Reactie van DILSHAN op 1 apr 2018
Dear Sir, Greeting from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you.

8/10 – Goed

Clare Barnes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We will stay here again.
A great spacious apartment for a family of 4. Great option with the laundry too to catchup on washing. Beds are comfortable and showers are good. Only one issue is the street noise. We were facing the main road and it was incredibly loud. Swimming pool is great too! Room service food was good and the staff are very helpeful and friendly. We will stay here again.
1 nacht verbleven in februari 2018
Reactie van DILSHAN op 1 apr 2018
Dear Sir, Greeting from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, Thank you

8/10 – Goed

julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2018

4/10 – Matig

Viraj

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I don't recommend
Terrible service, No towels, No cutlery, they took two hours to bring 2 spoons
1 nacht verbleven in januari 2018

8/10 – Goed

Josh, Melbourne

Great rates for groups
Stayed one night with just my partner and would've gotten a much nicer place for the same cost. We then stayed a week with 6 people and the price was unbeatable for a serviced apartment. If you're travelling in a group this is really cost friendly. Staff, cleanliness and amenities were all good but not amazing.
4 nachten verbleven in november 2017
Reactie van DILSHAN op 14 jan 2018
Dear Sir, Greeting from Supun arcade residency. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Had a family of 5. Rooms spacious. Kids really enjoyed the pool. Found a few good local eateries in the area. Would recommend to others.
2 nachten verbleven in september 2017

10/10 – Uitstekend

Allan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Valuta for pengene
Stor dejlig familie lejlighed med 3 værelser og tæt på byen God pool på tagterrassen og god morgenmad.
2 nachten verbleven in juli 2017

8/10 – Goed

Ranjith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bra för pengarna
AC blåser inte kyl luft.men Annas allt funkar.rent och bekväm. Många affärar i närheten, till flygplats 3800 LKR van (7personer)
2 nachten verbleven in juli 2017

8/10 – Goed

Ranjith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rent,fräsch. Affärer runt omkring.Hotellet till flygplats 3800 LKR. Hjälpsam personal och check in dygnet runt.
4 nachten verbleven in juni 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room was rediculously noisy, sheets were dirty, dining facilities and food inadequate.
2 nachten verbleven in juni 2017

6/10 – Redelijk

jeppe

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Could be nice
Matres was so lumpy it was not funny I thought I was a fakir with springs sticking up like that We had to use that terrible bed even though there were 2 other rooms they locked up

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
OK. Good location but cleanliness is poor. Kitchen in particular.

10/10 – Uitstekend

pia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

SERGEI

Positief: Personeel en service, comfort kamer
Цена-качество
Достаточно приличный апарт-отель. Находится не в центре, но проблем с транспортной доступностью не возникало. Хороший бассейн на крыше. В наше проживание неоднократно возникали поломки и неисправности (не было напора воды, потек кондиционер, не работал слив в стиральной машине). Все исправлялось в кратчайшие сроки. Убирались каждый день. Не могу сказать, что уборка очень хорошая, неплохо. Дружелюбный и отзывчивый персонал. Вполне соответствует своей цене. Если нужно недорого остановиться в Коломбо, то можно посоветовать

10/10 – Uitstekend

Bengt

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rent och fint hotell
Vi trivdes bra där lungnt o skönt trevlig personal, bra pooler bra frukost buffé. Nära till stranden. Men en del gäster var och handlade skaldjur på stranden på morgonen och åt i matsalen, var mindre trevligt synd om personalen som städade efteråt,skulle vara en skylt att egen mat fick ej införas i restaurang, hade nog inte varit fel med en skylt att ducha innan man badar i poolerna, kommer att bo där igen vi nästa resa dit

8/10 – Goed

Mikhail

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel!
Big apartment, good wifi and a very Good breakfast.
Reactie van General Manager op 13 jan 2017
thank you for taking the time to share your review with us we appreciate your valuable feedback.

4/10 – Matig

Moh, UK

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Decent but not worth the price in anyway
I stayed here for 13 nights. It was pleasant stay but a tad expensive for what was on for offer. Will I recommend to someone? Not at the price charged. Had issues with the wifi. When booked it stated that the rooms will come with a kitchen and cooking amenities but didn't find any. The water coolant machine wasn't working, complained about this from day 1 but issue was not sorted. The receptionist wasn't to happy that I had asked for the deposit back when leaving. No smile or thank you courtesy when leaving. Would I recommend yes @£30 a night but not at £100 a night.

8/10 – Goed

Juha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Välietappi ennen siirtymistä Hikkaduvaan. Iso asunto, siisti ja henkilökunta ystävällistä. Vähän kaukana keskustasta, mutta tuktukilla pääsi edullisesti liikkumaan.

6/10 – Redelijk

Abdur Rahman

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Decent option in Muslim-friendly neighborhood
Half-decent accommodation with a nice view from the rooftop (including the restaurant and pool). Almost completely lacking in charm except for the bustle of the predominantly Muslim neighborhood, including a mosque two doors down and halal restaurants.

8/10 – Goed

esthelle, south korea

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
친절힐 직원, 괜찮은 조식, 넓은 객실, 다소 언짢은 개미
친절한 직원들로 인해 숙박하면서 불편함 없이 머물수 있었습니다. 조식은 종류가 많지는 않았으나 음식이 맛있었으며 객실은 예상한것보다 넓었습니다. 리뷰에서 언급되었던 작은 개미들은 볼수 있었지만 과자 부스러기가 객실에 없어서 개미들이 오래 머무르지 않았으며 이로인한 피해가 없어서 비교적 잘 머무를 수 있었습니다.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Excellent location and the view from the apartment
Staff needs to be more helpful and the breakfast was not up to standard. I mainly choose Supun residency for its location.

6/10 – Redelijk

Glen, Brisbane, Australia

Positief: Netheid, comfort kamer
Spacious Hotel
The room was like a house. It had 2 bedrooms, 2 bathrooms, a lounge, high ceilings, and was well presented. The reception staff were helpful and friendly.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Eranda, CMB

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel to give you home like feeling
The place was easy to access. Parking was not that great. But all house amneties were available like complete kitchen, washing room, store, tv, etc.