4/10 – Matig
Troy
Reisde met een groep
22 jul 2025
Positief: Netheid
Negatief: Personeel en service
The staff and manager were rude, judgmental and discriminatory towards me. I have been away from the city for a while and my time was going to be short. During the period of time I was there i did have visitors but there were no incidents of loud noise in the room or hallway. I didn't realize there was a no visitor policy or restrictions on entry. I made every effort to not create or have situations where a disturbance or infringement of use would occur.
The staff was heard by a guest making negative remarks about our assumed life style. The bus driver was very verbal in his expression of dislike for gay people. I felt that this attitude or negative views of gay culture and life were key contributors to the treatment I received and ultimately the property not allowing me to renew my reservation for my last night stay causing me to have to find another hotel without having time to review or compare cost. I picked Candlewood for a reason but i am very displeased about the comments that were made that was heard but more importantly about the negative and discriminatory environment that emerged making it very uncomfortable. The manager was not very forthcoming about the reason he was kicking me off his property other than stating that his staff told him I had lots of traffic. I don't understand how that was determined and what constitutes a lot? I want those in the gay community to be aware of this negative environment toward people who might be gay - I felt very profiled
Troy
1 nacht verbleven in juli 2025