Terras

Beoordelingen van Home2 Suites by Hilton Dallas-Frisco

3 out of 5
Home2 Suites by Hilton Dallas-Frisco
2000 Parkwood Boulevard, Frisco, TX

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 745 van 969 beoordelingen" "
Gastenscore: 8 - Goed. 172 van 969 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 969 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 969 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 969 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Edwin, Curacao

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Pretty nice hotel in a good area.
Reactie van GeneralManager op 13 jun 2015
Thanks for the kudos, Edwin - let us know what we can do to ensure your next stay with us is a 5-star experience!

10/10 – Uitstekend

Debbie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
5 nachten verbleven in mei 2024
Reactie van Elena Gritsman op 16 mei 2024
Thank you for your wonderful review. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely one of the best breakfasts we have ever had. Clean quiet and a definite return to location!!!!
1 nacht verbleven in mei 2024
Reactie van Elena Gritsman op 14 mei 2024
Thank you for your wonderful feedback. We are delighted to see that you enjoyed your stay, our cleanliness, and our delicious breakfast - a perfect way to start your day. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property! Love staying here!
4 nachten verbleven in april 2024
Reactie van Elena Gritsman op 30 apr 2024
Thank you for your wonderful review. We are pleased to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

ROBERTO

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everybody was friendly and the place is super clean, the breakfast just perfect and very convenient parking area. The nights were very quiet.
3 nachten verbleven in april 2024
Reactie van Elena Gritsman op 30 apr 2024
Thank you for your wonderful feedback regarding our recent stay. We are pleased to see that you enjoyed a clean and comfortable stay, our delicious breakfast, and that our staff as so friendly! We look forward to welcoming you back again soon.

2/10 – Ontzettend slecht

prashant

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Bad check-in experience
2 nachten verbleven in april 2024
Reactie van Elena Gritsman op 19 apr 2024
We are saddened to see your disappointment in your recent stay. On behalf of my team, I am very sorry to hear about any inconveniences you had regarding your check-in process. We sincerely want all of our guests to have an excellent experience from start to finish and a hospitable stay; we apologize that we fell short. Your feedback is invaluable and it is essential for us to continuously improve our services. Please contact us directly, so that we can discuss your experience in more detail, we hope to have the opportunity to welcome you back again soon.

10/10 – Uitstekend

Caleb

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Elena Gritsman op 16 apr 2024
Thank you for your wonderful rating. We are pleased to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

8/10 – Goed

stephen

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean, free breakfast, free Wi-Fi, gym, laundry services, and self-check in and out.
2 nachten verbleven in april 2024
Reactie van Elena Gritsman op 11 apr 2024
Thank you for your wonderful feedback. We are happy to see that you enjoyed your stay and that our accommodations and amenities met your needs. We hope to welcome you back again soon.

10/10 – Uitstekend

Glynn, MONROE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Located near mall
1 nacht verbleven in april 2024
Reactie van Elena Gritsman op 9 apr 2024
Thank you for your wonderful feedback. We are pleased to see that you enjoyed your stay and our location. We hope to welcome you back again soon.

2/10 – Ontzettend slecht

Katherine

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a reservation for weeks no problem at all. Day of check in we started traveling early and finally got to hotel at 9pm at night to find out they canceled my reservation. They claim they called me at 7pm and because I didn’t answer (um I was on a plane) they canceled my reservation to give my room to another person since they were fully booked . It took me 3 hours to find a hotel elsewhere because there was a cheer competition and everyone was sold out. I was running around with 2 kids till midnight this is not ok. Thank god I had rented a car this time I usually Uber .
Reactie van Elena Gritsman op 27 mrt 2024
We appreciate your feedback and sincerely apologize for any inconveniences you encountered with your reservation. Our team strives to provide exceptional service, and we regret any miscommunication or inconvenience you experienced. Regarding reservations made through third-party sites, our policy is to authorize them prior to arrival to ensure their validity. If a reservation is found inactive, we follow our procedures to address the situation. We understand that this process can sometimes cause inconveniences, and we apologize for any disruptions it may have caused you and your family. For any future bookings, we recommend guests book directly with our hotel. This ensures a smoother reservation and check-in process, allowing us to better serve you. We value you as our guests and hope to have the opportunity to welcome you back again soon for an improved experience.

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness is next to Godliness lol The room was spacious!
1 nacht verbleven in maart 2024
Reactie van Elena Gritsman op 19 mrt 2024
Thank you for your outstanding feedback. We are delighted to see that you enjoyed a clean and comfortable stay in our spacious suites. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 – Uitstekend

Lior

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the property. I had good staying there and I'll definitely come back if I visit the area again. The gym was convenient as well as the breakfast. The area around as a lot to offer.
3 nachten verbleven in februari 2024
Reactie van Elena Gritsman op 14 feb 2024
Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay, our delicious breakfast, and that our location was so convenient during your stay. We look forward to welcoming you back again soon.

8/10 – Goed

Satyanarayana

Positief: Netheid, staat van de accommodatie en faciliteiten
Most of what they did is very good - I really wish the water is a little soft. Quality of water is very bad hands/body become so dry after a 5 minute bath it's just unberable.
2 nachten verbleven in februari 2024
Reactie van Elena Gritsman op 13 feb 2024
Thank you for sharing your feedback with us. We appreciate your positive experience during your stay, and we apologize for any inconvenience you encountered with our water. Your insights are valuable to us, and they provide an opportunity for improvement. We hope to have the pleasure of welcoming you back again soon!

10/10 – Uitstekend

Thomas, Belmont

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a great stay. Very spacious and clean room. Breakfast better than expected and very hot coffee (which I love)
3 nachten verbleven in februari 2024
Reactie van Elena Gritsman op 8 feb 2024
Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed a clean and comfortable stay in our spacious suites and our delicious breakfast - a perfect way to start your day! We look forward to welcoming you back again soon.

10/10 – Uitstekend

Aimee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel!
Great location, very nice and clean hotel at a reasonable price. Definitely recommend!
1 nacht verbleven in januari 2024
Reactie van Elena Gritsman op 30 jan 2024
Thank you for sharing your wonderful feedback regarding your recent experience. We are delighted to hear that you enjoyed our location, the cleanliness, and the value of our hotel. We truly appreciate your recommendation and look forward to welcoming you back again soon.

10/10 – Uitstekend

Dane

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
How staff catered to me
3 nachten verbleven in januari 2024
Reactie van Elena Gritsman op 30 jan 2024
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay and that our staff was so friendly and accommodating. It was our pleasure to serve you and we look forward to welcoming you back again soon.

10/10 – Uitstekend

Bob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great rooms with full kitchenettes and dishes and dishwasher! Plenty of drawer storage, and great sitting area. First time at a Homes2, but would stay at one again.
1 nacht verbleven in januari 2024
Reactie van Elena Gritsman op 19 jan 2024
Thank you for choosing the Home2 Suites Dallas-Frisco for your first time stay and sharing your wonderful feedback. We are thrilled to see that you enjoyed a comfortable stay in our spacious suites. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

8/10 – Goed

Sheila, Butte

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice
2 nachten verbleven in januari 2024
Reactie van Elena Gritsman op 9 jan 2024
Thank you for your wonderful feedback. We are pleased to hear that you enjoyed a nice stay at the Home2 Suites Dallas-Frisco! It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everyone we encountered at the hotel was beyond nice. Everything was so clean. No complaints whatsoever
1 nacht verbleven in december 2023
Reactie van Elena Gritsman op 4 jan 2024
Thank you for your outstanding review. We are delighted to hear that you enjoyed a clean and comfortable stay and that our hospitality was exceptional. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Jian

1 nacht verbleven in december 2023
Reactie van Elena Gritsman op 2 jan 2024
Thank you very much for your 5-star rating! We are delighted to know that you had a great stay. We hope to welcome you back again soon.

10/10 – Uitstekend

PAMELA, Tyler

1 nacht verbleven in december 2023
Reactie van Elena Gritsman op 27 dec 2023
Thank you for your 5-star rating! We are delighted to see that you had a great stay. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Randall

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Elena Gritsman op 19 dec 2023
Thank you for your 10-star rating. We are delighted to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

2/10 – Ontzettend slecht

Dovlet

2 nachten verbleven in december 2023
Reactie van Elena Gritsman op 19 dec 2023
Thank you for your feedback. We are saddened to see your disappointment in your recent stay. Please contact us directly, so that we can discuss your experience in more detail. We hope to have the opportunity to welcome you back again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van Elena Gritsman op 13 dec 2023
Thank you for your fantastic rating. We are thrilled to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

2/10 – Ontzettend slecht

Jacob

2 nachten verbleven in december 2023
Reactie van Elena Gritsman op 13 dec 2023
We are saddened to see your disappointment in your recent stay. Please contact us directly, so that we can discuss your experience in more detail. We hope to have the opportunity to welcome you back again soon.

10/10 – Uitstekend

Charles

1 nacht verbleven in december 2023
Reactie van Elena Gritsman op 12 dec 2023
Many thanks for your 5-star rating! We are thrilled to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Sofia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I would stay here again!
We came for a soccer tournament the staff was very helpful and friendly. After a long day at soccer we just wanted to relax. I thought the beds were comfortable and breakfast was delicious!!
2 nachten verbleven in december 2023
Reactie van Elena Gritsman op 12 dec 2023
Thank you for choosing the Home2 Suites Dallas-Frisco while in town for your soccer tournament. We are delighted to see that you enjoyed a relaxing and comfortable stay, our delicious breakfast, and that our staff was so helpful and friendly! We look forward to welcoming you back again soon.

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly. We enjoyed the fresh fruits at breakfast and the wide variety of food. Close to shopping and food. Easy to get to and close to the interstate for leaving.
2 nachten verbleven in november 2023
Reactie van Elena Gritsman op 29 nov 2023
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay, our location, and our delicious breakfast - a perfect way to start your day! I am so happy to see our staff took such wonderful care of you during your stay. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Elena Gritsman op 14 nov 2023
Thank you for your 10-star rating. We are delighted to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 – Uitstekend

michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Elena Gritsman op 31 okt 2023
Thank you for your 10-star rating. We are delighted to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Agustin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing place and very nice people
1 nacht verbleven in oktober 2023
Reactie van Elena Gritsman op 10 okt 2023
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay and that our staff was so nice. We hope to welcome you back again soon.

10/10 – Uitstekend

Angela

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Decent breakfast. Clean. Would stay again.
2 nachten verbleven in september 2023
Reactie van Elena Gritsman op 6 okt 2023
Thank you for taking the time to share your wonderful feedback. We are pleased to see that you enjoyed your stay, our cleanliness, and that our staff was so friendly. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Laura Leigh, Shreveport

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was perfect for a short or long stay during a medical treatment that was unknown time wise. Fast and all types of food delivery. For longer stay, we had a kitchen area. Comfortable beds and spacious bathroom. Definitely will be returning.
1 nacht verbleven in oktober 2023
Reactie van Elena Gritsman op 6 okt 2023
Thank you for choosing the Home2 Suites Dallas-Frisco. We are thrilled to hear that you enjoyed a comfortable stay in our spacious suites during your time with us for your medical treatment. Our goal is to provide an excellent guest experience down to the last detail, and we are delighted to see that we succeeded. It was our pleasure to serve you and we look forward to welcoming you back again soon.

8/10 – Goed

Lacides

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Elena Gritsman op 4 okt 2023
Thank you for your great rating. We hope to welcome you back again soon.

10/10 – Uitstekend

Mary Ann

5 nachten verbleven in september 2023
Reactie van Elena Gritsman op 18 okt 2023
Thank you for your 5-star rating. We are pleased to see that you enjoyed your stay. We hope to welcome you back again soon.

10/10 – Uitstekend

Tara

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Elena Gritsman op 28 sep 2023
Thank you for your 10-star rating. We are thrilled to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

JEANENE

3 nachten verbleven in september 2023
Reactie van Elena Gritsman op 27 sep 2023
Many thanks for your 10-star rating. We are pleased to see that you enjoyed your stay. We hope to welcome you back again soon.

10/10 – Uitstekend

cynthia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean hotel
This place was very clean. Every time we walked in or out the cleaning staff was had hard at work in one area or another. This was very impressive. Staff was very friendly. It was a great stay!
2 nachten verbleven in september 2023
Reactie van Elena Gritsman op 27 sep 2023
Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay, our cleanliness, and that our staff was so friendly! We look forward to welcoming you back again soon.

10/10 – Uitstekend

Jose

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Elena Gritsman op 21 sep 2023
Thank you for your 10-star rating. We are pleased to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome spot!
My husband and I thoroughly enjoyed our stay. The staff was friendly, the breakfast was amazing, and the pool was awesome. There was an issue with our pool for two out of our three days, which was very unfortunate. We totally recognize it was not the fault of the hotel, however, that put a damper on our stay. Other than that, I would highly recommend this hotel!
3 nachten verbleven in augustus 2023
Reactie van Elena Gritsman op 30 aug 2023
Thank you for your wonderful feedback. We are pleased to see that you and your husband enjoyed your stay, our delicious breakfast, and that our staff was so helpful and friendly. On behalf of my team, I am sorry to hear about the issues with our pool during your stay, please accept our sincerest apologies. It was a pleasure having you both as our guests, and we truly appreciate your high recommendation. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Kimberly

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were SO friendly to my family and myself. Clean and in the perfect area
2 nachten verbleven in augustus 2023
Reactie van Elena Gritsman op 8 sep 2023
Thank you for your wonderful feedback. We are delighted to see that you and your family enjoyed your stay, our cleanliness, and that our staff was so friendly. It was a pleasure having you and your family as our guests and we look forward to welcoming you back again soon.

10/10 – Uitstekend

Janie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Hotel!
Rooms were spacious and very comfortable. Clean and fresh rooms and also all areas of the property.
1 nacht verbleven in augustus 2023
Reactie van Elena Gritsman op 23 aug 2023
Thank you for your wonderful review. We are pleased to hear that you enjoyed a clean and comfortable stay in our spacious suites. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Surbhi

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, comfortable rooms with kitchenette. I loved that they had a small doggy area where our lil puppy could run around. The morning breakfast was great. We have stayed at Home2suites a few times now and have always enjoyed our stay.
1 nacht verbleven in augustus 2023
Reactie van Elena Gritsman op 23 aug 2023
Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed a comfortable stay, our delicious breakfast, and that our staff was so great. We absolutely adore our Home2 pets and are so happy to see that you enjoyed our guest only dog park. It was a pleasure to have you as our guest and we look forward to welcoming you back again soon.

8/10 – Goed

johnny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
2 nachten verbleven in augustus 2023
Reactie van Elena Gritsman op 15 aug 2023
Thank you for your wonderful feedback. We are pleased to see that you enjoyed your stay and our location. We hope to welcome you back again soon.

10/10 – Uitstekend

Eduardo

1 nacht verbleven in augustus 2023
Reactie van Elena Gritsman op 5 sep 2023
Thank you for taking the time to leave your wonderful rating. We are thrilled to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Stephen

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place!
1 nacht verbleven in augustus 2023
Reactie van Elena Gritsman op 9 aug 2023
Thank you for your wonderful review. We are delighted to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

DChris

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Top choice.
You'll definitely want to stay here. The rooms are great, breakfast was really awesome. Staff was super fresh. Pool was really nice, water was a little cloudy. We'll definitely stay here again.
2 nachten verbleven in juli 2023
Reactie van Elena Gritsman op 9 aug 2023
Thank you for your wonderful feedback. We are thrilled to see that you enjoyed your stay, our delicious breakfast, and that our staff was so great. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Lewisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Elena Gritsman op 2 aug 2023
Many thanks for your 10-star rating. We are pleased to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Debbie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel property was well kept and centrally located to the areas we needed. The room was spacious and the property was quiet. The staff was super friendly. We will definitely stay again when we are in the area.
1 nacht verbleven in juli 2023
Reactie van Elena Gritsman op 26 jul 2023
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed a comfortable stay in our spacious suites, our location, and that our staff was so friendly. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Eddie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice place … very pleased with everything. I’ll definitely stay there again.
2 nachten verbleven in juli 2023
Reactie van Elena Gritsman op 26 jul 2023
Thank you for taking the time to share your wonderful feedback. We are thrilled to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.