Gracias por compartir tus comentarios con nosotros, Ramón. El equipo de nuestro Red Roof Inn PLUS+ Dallas – Addison se entristeció al ver que no pudimos brindarle una estadía satisfactoria. Usted afirmó que las sábanas estaban manchadas, lo que dificultó su estancia. Como tal, sus comentarios pueden ser tenidos en cuenta ya que Red Roof tiene como objetivo mejorar continuamente.Aprecio que nos hayas informado sobre esto. Nos encantaría mejorar la impresión que le dejará en su próxima estadía, en caso de que requiera alojamiento en el futuro.Los mejores deseos,XaoRed Roof ManagementRediResponse Specialist

Dear Ahmet,I appreciate you sharing your feedback following your stay at the RED ROOF PLUS+ DALLAS - ADDISON. I was saddened to read that your stay fell short of your expectations due to the insects, the terrible staff and all the other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Araceli,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ DALLAS - ADDISON. Red Roof sincerely appreciates your comments and we're very sorry you were not fully satisfied with your experience. You indicated that you were unsatisfied with noise level and persons smoking in the courtyard. We ultimately aim for all our guests to have a positive and comfortable stay, so it's disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Nipun, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Dallas – Addison. That you had an amazing time during your stay with us which makes us very happy. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

It is so rewarding to see that you had a great stay with us, Veronica. Thank you for your 4/5 scoring of our property. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Thank you for choosing Red Roof Plus+ Dallas - Addison. We hope to see you again soon. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Hi Richard,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn PLUS+ Dallas – Addison. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ DALLAS - ADDISON.I will make sure to share your comments with the rest of our Red Roof team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Hi Patricia,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Dallas – Addison. I'm happy to read that you were satisfied with the cleanliness of the bathroom and the beds. Please note that your encounter regarding the pests has been submitted to upper management. Our deepest apologies. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Khadijah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ DALLAS - ADDISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Yuhanna,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Dallas – Addison. I am happy to read that you found the reception staff to be nice. Please accept our apologies for the lack of cleanliness of the room as well as the smell of it. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Yuhanna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ DALLAS - ADDISON and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Forrest,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ DALLAS - ADDISON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the less than ideal encounter you had while staying with us and all other concerns that you stated. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Thank you for your review, Jesse. The staff at the Red Roof Inn PLUS+ Dallas – Addison and I were disappointed when we saw your 1/5 score. You indicated that you wanted to cancel your reservation due to an unexpected event, however, the lack of communication from the property hindered your experience. Please accept our sincerest apologies. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thanks again and we do hope you will choose to stay with us in the future so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Thank you for your review, Richard. The staff at the Red Roof Inn PLUS+ Dallas – Addison and I were disappointed when we saw your 2/5 score following your stay. However, it was great to hear that you found our room rates to be reasonable. In the future, please consider adding additional comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thanks for sharing this perfect rating, Luis. The staff at the Red Roof Inn PLUS+ Dallas – Addison and I were so glad we earned your 5/5 score following your stay. At Red Roof, we aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Dear Eyoel,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS DALLAS - ADDISON. I am sorry that your experience was less than ideal due to the unpleasant smell indicated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and all the best in your future travels.Very truly yours,Red Roof ManagementRediResponse Specialist

Hi Robert,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Dallas – Addison. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Rachel,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Dallas – Addison. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our hotel's location. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Dillon,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Dallas – Addison. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our prices. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Robert,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Dallas – Addison. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Maria,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Dallas – Addison. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. However, our apologies for the smell you indicated the room had. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Victor,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Dallas – Addison. It's nice to read that our property's cleanliness was to your liking. However, our apologies for any inconvenience during your stay. Relative to deposits please note that if it's a case you haven't received your deposit note that it may take up to 7-14 business days before reflecting onto the card holder's account. For further queries please feel free to reach out to our front desk receptionist. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RedRoof Management

Dear Don,I appreciate you sharing your feedback following your stay at the RED ROOF PLUS DALLAS - ADDISON. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS DALLAS - ADDISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Kayla, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS DALLAS - ADDISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS DALLAS - ADDISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Jenna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS DALLAS - ADDISON and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Gwen,Thank you for taking the time to complete our guest survey. I appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn PLUS+ Dallas – Addison. It's wonderful to hear that you were pleased with our appearance and great staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Thank you, Christine, for being our guest at the Red Roof PLUS+ Dallas – Addison. We value you as a our guest and welcome your 3/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you for your positive rating, Darry, following your stay at the Red Roof PLUS+ Dallas – Addison. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Nyembezi,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS DALLAS - ADDISON. It's great to hear that your stay was comfortable due to the friendly service our staff extended. Red Roof always enjoy hearing of the wonderful experience they had with us. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ DALLAS - ADDISON.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Hello Katy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS DALLAS - ADDISON and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Laura, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Dallas – Addison and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Kindred,We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Dallas – Addison. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very accommodating and you loved the cleanliness of our room, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team.Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Brandi,The staff at the Red Roof PLUS+ Dallas - Addison and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hi Al,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Dallas – Addison. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Dallas – Addison, Guadalupe. I am sorry that your experience did not meet your expectations. You stated that the subpar cleanliness and the leaking mini fridge, along with the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best in your stays going forward.Very truly yours,Red Roof Management

I appreciate the time that you took to share your sentiments with us, Robert. Our team at the Red Roof Inn PLUS+ Dallas – Addison appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Hello Jin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ DALLAS - ADDISON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Ping-Wing, It was so disappointing to see that we failed in providing a 5-star experience for you here at the Red Roof Inn PLUS+ Dallas – Addison. You made mention of the insects you encountered. Please know the team at Red Roof work alongside professionals trained to treat the property for pests in accordance with industry standards. I will be sharing this with management in an effort to have the issues resolved. Your feedback is vital to us as we seek to enhance guest experiences here at Red Roof.Thank you again for the feedback. All the best in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediRespone Specialist

Hello Marsha, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ DALLAS - ADDISON. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Kayrezin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ DALLAS - ADDISON and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ DALLAS - ADDISON and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ DALLAS - ADDISON and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Kendra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ DALLAS - ADDISON and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Jermaine,I appreciate you sharing your feedback following your stay at the RED ROOF PLUS+ DALLAS - ADDISON. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Gary,Thank you for reviewing our property and sharing your experience with us. Your comments regarding your rooms cleanliness and comfortability are great, however, you indicated that you found there to be no one at the front desk to check you in and that there was no coffee in the room. We appreciate you bringing the issue of limited amenities in your room to our attention, as it seems to have significantly impacted your stay.We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist