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Beoordelingen van DoubleTree by Hilton Doha - Al Sadd

4 out of 5
DoubleTree by Hilton Doha - Al Sadd
Mohammed Bin Al Qasim Street Al Sadd, Doha

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 42 van 62 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 62 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 62 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 62 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 62 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Dr . Mohammed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Dr . Mohammed

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really im very appreciated and thankful your staff Mr.Hazel she is working in reception she is very nice and kind person and helpful with us and any one again we thankful her all my members family who saty in hotel .
1 nacht verbleven in maart 2024

8/10 – Goed

Derek

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Machine noise in Resturant was unbearable
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Akil

Positief: Voorzieningen
20 nachten verbleven in december 2023

10/10 – Uitstekend

Tahiru

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As a Diamond Hilton member, I felt so comfortable and a sense of joy staying here. Despite booking off of expedia, I recieved all of my membership benefits thanks to 2 very nice ladies at the front desk. A big shoutout to Pringi and Hazel who truly went above and beyond to make sure I had a lovely stay. These 2 ladies were truly impeccable and words cannot describe how kind they were which immensely improved my stay, making it far greater than perfect. Every Hilton needs employees like them. This hotel was so brilliant and super clean. Definitely looking forward to staying in this hotel again and would recommend to anyone staying in Doha whether for a layover or full vacation. Again a big thanks to Pringi and Hazel for making my stay truly special!
1 nacht verbleven in januari 2024

4/10 – Matig

Gbolahan

Reisde met familie en kleine kinderen
4 nachten verbleven in december 2023

10/10 – Uitstekend

Michael

2 nachten verbleven in december 2023

10/10 – Uitstekend

Joseph, Marangu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent value for money, located very near to the metro underground transportation system which allows you to get to most of the ciity for shopping and eating within 30 minutes. Nice little restaruant. The Spa was great, excellent deep tissue massage but wish there was a sauna.
3 nachten verbleven in december 2023

10/10 – Uitstekend

FAYCAL

4 nachten verbleven in oktober 2023

8/10 – Goed

Natasha

7 nachten verbleven in september 2023

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
4 nachten verbleven in september 2023

10/10 – Uitstekend

Xiaowen

6 nachten verbleven in augustus 2023

10/10 – Uitstekend

Edwin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms are good size. Beds were comfy although pillows were a bit awkward in size. Too big for 2 but not quite big enough for 1. Shower was only luke warm, didn’t have time to deal with that as I was leaving 2 hours later. Breakfast was very tasty I thought with plenty of choice. Staff overall were very friendly both at reception and restaurant.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Ayhan

11 nachten verbleven in mei 2023

10/10 – Uitstekend

BRIAN, Colorado Springs

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One of the best staff & hospitality I’ve encountered in the world. The security guards, front desk, cleaning staff, food staff are 10 stars! Especially want to recognize Daniella at the restaurant and Taco in the health club!
5 nachten verbleven in mei 2023
Reactie van Heni op 11 jun 2023
Dear Brian,Thank you for sharing your review on your recent stay with us.We are pleased to hear that you had a wonderful experience during your stay and thank you for your feedback about our facilities and the service provided by our team are appreciated.Thank you for recommending us and we look forward to welcoming you back for another wonderful experience once again.Kind RegardsHeni RohaeniCluster Personal Assistant to General Manager

8/10 – Goed

Benjamin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff makes the difference
Friendliest staff in Doha. Very friendly and helpful staff.
1 nacht verbleven in mei 2023
Reactie van Heni op 8 mei 2023
Dear Benjamin,In the first instance, please allow me to express my gratitude for sharing your comments during your recent stay with us.We are pleased to hear that you enjoyed the stay and the service provided by our teams. Please rest assured that your comments will be shared with the entire team.I hope that you have taken great memories back with you and will choose our hotel us as your first choice to stay in Doha. I am looking forward to welcoming you back.Sincerely yours,Heni RohaeniCluster Personal Assistant to General Manager

10/10 – Uitstekend

Simon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The stay was lovely with all staff paying great attention to make the stay enjoyable. The guy in blue terrace who got the plasters was on point every single time.
4 nachten verbleven in april 2023
Reactie van Heni op 2 mei 2023
Dear Simon,Thank you for sharing your review on your recent stay with us.We are pleased to hear that you had a wonderful experience during your stay and thank you for your feedback about our facilities and the service provided by our team are appreciated.Thank you for recommending us and we look forward to welcoming you back for another wonderful experience once again..Kind RegardsHeni RohaeniCluster Personal Assistant to General Manager

10/10 – Uitstekend

Keith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay with our family. I would highly recommend.
2 nachten verbleven in april 2023
Reactie van Heni op 2 mei 2023
Dear Keith,Thank you for taking the time to review your stay at our hotel.I am glad to know that you had a great experience stay with us and you have enjoyed our ambience and service provided by our team.Please rest assured I will be happy to share with the entire team and I hope we will have the opportunity to welcoming you back soon.Sincerely yours,Heni RohaeniCluster Personal Assistant to General Manager

10/10 – Uitstekend

Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff. Clean hotel with very good facilities.
3 nachten verbleven in maart 2023
Reactie van Heni op 9 apr 2023
Dear Anne,Thank you for taking the time to review your recent stay at our hotel.I am glad to know that you had a wonderful visit with us, and you have enjoyed our ambience and service provided by our team.We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise.Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon.Kind RegardsHeni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Peter

1 nacht verbleven in maart 2023
Reactie van Heni op 18 mrt 2023
Dear Peter, Thank you for taking the time to review about your recent stay with us. We are delighted to know that you had an enjoyable stay with us. Thank you for your feedback about our hotel. Please rest assured I will be happy to share with entire team. We look forward to having you with us again in the near future. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Maxwell

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very enjoyable stay
Nice Hotel with good amenities and attentive staff.
2 nachten verbleven in maart 2023
Reactie van Heni op 18 mrt 2023
Dear Maxwell, Thank you for taking the time to review about your recent stay with us. We are delighted to know that you had an enjoyable stay with us. Thank you for your feedback about our hotel. Please rest assured I will be happy to share with entire team. We look forward to having you with us again in the near future. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Sargis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Muhammad

4 nachten verbleven in september 2022

4/10 – Matig

laura

1 nacht verbleven in september 2022
Reactie van Heni op 5 okt 2022
Dear Laura,Thank you so much for taking the time to share your review about your recent stay with us.We are very concern to see your rating and we do hope you had enjoy your stay. Please let us know more details of your stay experience. Looking forward to welcoming you back again soon.Yours Sincerely,Heni RohaeniCluster Personal Assistant to General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay in Doha
The hotel has nice and new facilities and the staff are very pleasant and cooperative. I will surely return to stay here.
3 nachten verbleven in september 2022
Reactie van Heni op 19 sep 2022
Dear Anonymous,Thank you for taking the time to review your recent stay at our hotel.It gives us a great pleasure that you had a wonderful stay with us especially the excellent service from our team .I hope that you have taken great memories back with you and will choose our hotel us as your first choice in Doha. I am looking forward to welcoming you back.Sincerely yours,Heni RohaeniCluster Personal Assistant to General Manager

10/10 – Uitstekend

Mahmoud

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Nogol

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fair price and excellent staff, highly recommended!
6 nachten verbleven in juni 2022
Reactie van Heni op 13 jul 2022
Dear Nogol, Thank you for taking the time to review your recent visit at our hotel. I am glad to know that you had an amazing visit with us and you have enjoyed our ambience and service provided by our team. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon Sincerely yours, Heni Rohaeni Cluster Personal assistant to General Manager

8/10 – Goed

suresh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a pleasant experience.
2 nachten verbleven in juni 2022
Reactie van Heni op 5 jul 2022
Dear suresh, Thank you for taking the time to review your recent visit at our hotel. I am glad to know that you had an amazing stay with us and you have enjoyed our ambience and service provided by our team. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

4/10 – Matig

Ehab

Zakenreiziger
Negatief: Personeel en service
FAIL
Well, I was very surprised of how the reception staff lack understanding of how's Hilton Honor Program work or what it means to being a face of Hilton Franchise, as per "Mohamed" one of the staff at the reception made a comment that I cannot collect honor points because I made the reservation through a third party, another person with Chinese ethnicity cannot read or pronounce my last name correctly and refused to give me a receipt or invoice for my stay to use in case I need to present to the honor membership for a proof, it is really disappointing that these people are not properly trained to be a Hilton Employee or speak proper English.
3 nachten verbleven in juni 2022
Reactie van Heni op 21 jun 2022
Dear Ehab, Thank you for your feedback about your recent stay with us. Please note that Hilton honors point credited to eligible stay, unfortunately your stay this time is not fall into this category. for reference you may visit Hilton honors point terms and condition. Should you wish for further clarification or any assistance please do not hesitate to contact us. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

jawad

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff and the hotel has a good location
2 nachten verbleven in juni 2022
Reactie van Heni op 12 jun 2022
Dear Jawad, Thank you for choosing DoubleTree by Hilton Doha Al Sadd and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to our hotel Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Samantha

2 nachten verbleven in maart 2022
Reactie van Heni op 30 mrt 2022
Dear Samantha, Thank you for taking the time to share your comment following your recent stay in our hotel. I was delighted to see your rating and hope you had an enjoyable stay with us. Thank you for recommending us and we look forward to welcoming you back again in the not too distant future. Sincerely Yours, Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Eleonora

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
The staff is amazing, and the hotel location is very good.
3 nachten verbleven in maart 2022
Reactie van Heni op 20 mrt 2022
Dear Eleonora, Thank you so much for taking the time to share your review about your recent stay with us. We are delighted to know that you had enjoyed the stay and I will be happy to share your kind comments to our teams. Looking forward to welcoming you back again soon. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

2/10 – Ontzettend slecht

Victoria

1 nacht verbleven in maart 2022
Reactie van Heni op 4 mei 2022
Dear Victoria, Thank you for your rating and we are very concern to see your rating. Appreciate if you could let us know in detail your experience during your stay with us. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in maart 2022
Reactie van Heni op 9 mrt 2022
Dear Anonymous, Thank you for taking the time to review your stay at our hotel. We do hope that you had an enjoyable stay at our hotel. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Please rest assured I will be happy to share with the entire team. I hope we will have the opportunity to welcoming you back soon to our hotel. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Mohammed

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2022
Reactie van Heni op 8 mrt 2022
Dear Mohammed, Thank you for taking the time to review your stay at our hotel. I am glad to know that you had an enjoyable stay at our hotel. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Please rest assured I will be happy to share with the entire team. I hope we will have the opportunity to welcoming you back soon to our hotel. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 – Goed

ibrahim

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean facility, serviceable staff, excellent breakfast with best croissants. Hotel charged me 150 for checking in 8:30 in the morning
1 nacht verbleven in februari 2022
Reactie van Heni op 27 feb 2022
Dear Ibrahim, Please allow me to express my sincere gratitude for taking the time to share your experience at our hotel. We are glad to know that you had a wonderful stay with us and we thank you for your comments. Rest assured, I will be happy to share with entire team. Thank you for recommending our hotel. It will certainly be our pleasure to welcoming you back again and we hope it will not be too long a wait. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 – Goed

Paolo

Zakenreiziger
Positief: Personeel en service
Just not bad
CONS The hotel is a little old and should be renewed. The shower works so and so.... PRO: nice pool, nice restaurant, nice bar available in the facility. Personnel very nice and helpful.
2 nachten verbleven in december 2021
Reactie van Heni op 13 dec 2021
Dear Paolo, Thank you very much for taking a moment to share your comments about our hotel. I am delighted to know that you had amazing experience during your stay with us and your acknowledgement for the hotel facilities and the service are highly appreciated. I would be happy to share this personally. Thank you for recommending us, we look forward to welcoming you back in the near future. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 – Goed

Monabel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Heni op 11 nov 2021
Dear Monabel, Thank you for sharing your review on your recent stay with us. We do hope you had wonderful experience with us. Please rest assured that your comments will be shared with the entire team. We look forward to welcoming you back for another wonderful experience once again. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

6/10 – Redelijk

Aslim

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2021
Reactie van Heni op 30 aug 2021
Dear Aslim, Thank you for taking the time to share your recent stay with us. We do hope that you had enjoy your stay with us. Your feedback about the stay has been shared with the entire team. We look forward to welcoming you back again in the not too distant future. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
Amazing. I can recommend to my friends
4 nachten verbleven in augustus 2021
Reactie van Heni op 22 aug 2021
Dear Anonymous, Thank you for taking the time to review your stay at our hotel. I am glad to know that you had an enjoyable stay at our hotel. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Thank you for recommending us and I hope we will have the opportunity to welcoming you back soon to our hotel. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Mohammed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Excellent
1 nacht verbleven in maart 2021
Reactie van Heni op 27 mei 2021
Dear Mohammed, Thank you for sharing your review on your recent stay with us. We are pleased to hear that you had an excellent experience during your stay and thank you for your feedback about our facilities and the service provided by our team are appreciated. Please rest assured that your comments will be shared with the entire team. Thank you for recommending us and we look forward to welcoming you back for another wonderful experience once again Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Mohammed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Excellent
2 nachten verbleven in maart 2021
Reactie van Heni op 27 mei 2021
Dear Mohammed, In the first instance, please allow me to express my gratitude for your kind words, it is truly heart-warming to receive such positive feedback. We are pleased to hear that the service provided by our team had a very positive impact during your stay. Please rest assured that your comments will be shared with the entire team Thank you for choosing our hotel and we look forward to welcoming you back to our hotel soon Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2021

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the facility and the recipient's staff so friendly and helpful. The only thing that is negative the spa close. Also, they have a good cafe and a Chinese restaurant on the grand floor...
4 nachten verbleven in februari 2021
Reactie van Heni op 10 mrt 2021
Dear Anonymous, Thank you for choosing Doubletree by Hilton Doha Al Sadd as your preferred stay while in Doha. your feedback and comments are highly appreciated, and I will be happy to share personally with the entire team. We look forward to welcoming you back to our hotel soon. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Courtney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay. The hostess was amazing and helpful
1 nacht verbleven in januari 2021
Reactie van Heni op 10 feb 2021
Dear Courtney, We are truly heartened to receive your generous review of Doubletree by Hilton Doha Al Sadd. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after by our team. We look forward to having you with us again in the near future. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in januari 2021
Reactie van Heni op 4 feb 2021
Dear Anonymous, Thank you for choosing Doubletree by Hilton Doha Al Sadd and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to our hotel. Kind Regards Heni Rohaeni Personal Assistant to General Manager

6/10 – Redelijk

AJMAL

Reisde met familie
Overall good stay
For a family, we faced some issues. 1. We were charged for landline calls done from our room. This was not informed to us that any calls made from the phone would be charged when we checked in. An IVR system which informs how much is charged when we dial outside would be best. 2. The housekeeping was not consistent. The morning shift would do all the cleaning properly but the evening staff didnt do the same. 3. At busier times, the basement level 2 parking is the only option. But only one of the two ramps is made available and its dangerous to use the single ramp for both up and down traffic especially when valet parking is not available due to pandemic.
7 nachten verbleven in november 2020
Reactie van Heni op 30 nov 2020
Dear Ajmal,Thank you for taking the time to share your review during your stay. We are delighted to know that you had a good stay with us. Your feedback regarding landline calls, housekeeping and valet service are appreciated. Please accept my apologies for the inconvenience caused that you have pointed out, Please rest assured that I will personally follow up on the matter. Looking forward to welcome you back in the not too distant near future. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 – Uitstekend

Subramanyan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 star service and cleanliness
Very comfortable rooms, friendly quick service, very clean and sanitised areas, great breakfast. Central convenient location. Overall a very happy experience.
1 nacht verbleven in november 2020
Reactie van Heni op 30 nov 2020
Dear Subramanyan, Thank you for taking the time to review your recent stay with us. We were delighted to hear that you had a wonderful experience with us and your kind comments about our team are highly appreciated. I will be happy to share with the team personally . Looking forward to welcome you back in the not too distant near future. Yours Sincerely Heni Rohaeni Cluster Personal Assistant to General Manager