The hotel staff were nice, but the overall experience was not the best. In actual fact, we were left a little bit disappointed.
The room was not ready when we arrived and so we ended up leaving our bags in the room for hotel staff to make it up for us. Came back to our hotel around 6pm after having walked around for a few hours and it still was not made up for us. We then had to tell staff to delay making up the room as we wanted to freshen up before going out for dinner. There was only one towel in our room at this point which we ended up sharing.
Once we got back and the room was made up with the extra towel as we requested, we began to notice a few flaws.
The fridge was not working. The drinks inside were warm and no light was on. I mentioned this to staff at reception on our way back to our room the following day and shortly after, without anyone even coming to look at the fridge, I received a response via WhatsApp to say, no don’t worry it is working! ... it definitely was not.
After searching ourselves, we found the switch underneath the fridge to turn it on.
The fact that nobody even came to look and told no it is working, when it clearly was not, was disappointing to say the least. However, to try and find light in this situation, staff did kindly offer to store our drinks in the fridge downstairs. To which we were grateful.
We also noticed that the tap in the bathroom was EXTREMELY wobbly and was not at all secure! And in room coffee was not restocked