Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 409 van 1011 beoordelingen" "
10 - Uitstekend
409
Gastenscore: 8 - Goed. 298 van 1011 beoordelingen" "
8 - Goed
298
Gastenscore: 6 - Redelijk. 167 van 1011 beoordelingen" "
6 - Redelijk
167
Gastenscore: 4 - Matig. 80 van 1011 beoordelingen" "
4 - Matig
80
Gastenscore: 2 - Ontzettend slecht. 57 van 1011 beoordelingen" "
2 - Ontzettend slecht
57
8,2/10
Netheid
8,6/10
Personeel en service
7,6/10
Voorzieningen
7,6/10
Staat van de accommodatie en faciliteiten
7,6/10
Milieuvriendelijkheid
Beoordelingen
2/10 – Ontzettend slecht
Astrid
Reisde met partner
6 mei 2024
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Maintenance was atrocious, facility dated, room furniture missing, etc. Place is a non-starter for us and we will not return.
Astrid
2 nachten verbleven in mei 2024
10/10 – Uitstekend
lakhvir
5 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
lakhvir
1 nacht verbleven in mei 2024
Reactie van Guest Services op 5 mei 2024
Thank you Iakhvir for the great review and feedback. We are looking forward to your next stay with us!
6/10 – Redelijk
Gabriela
5 mei 2024
Positief: Netheid, personeel en service en voorzieningen
It was much better when under indigenous ownership
Gabriela
3 nachten verbleven in mei 2024
Reactie van Guest Services op 5 mei 2024
Thank you, Gabriela, for the review and the feedback. We will bring it to the attention of Management. We are looking forward to your next stay with us!
2/10 – Ontzettend slecht
Satnam Singh
5 mei 2024
Satnam Singh
1 nacht verbleven in mei 2024
8/10 – Goed
Carlos
4 mei 2024
Positief: Netheid, personeel en service
Carlos
2 nachten verbleven in mei 2024
Reactie van Guest Services op 5 mei 2024
Thank you, Carlos, for the great review and feedback. We are looking forward to your next stay with us.
8/10 – Goed
Stephanie
4 mei 2024
Positief: Netheid, personeel en service
Stephanie
1 nacht verbleven in mei 2024
Reactie van Guest Services op 5 mei 2024
Thank you, Stephanie, for the review and the feedback. We are looking forward to your next stay with us!
6/10 – Redelijk
Hannah, Fort McMurray
Reisde met huisdieren, Reisde met partner
2 mei 2024
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Stayed in a dog friendly room. Rooms are very old and have a dirty feel to them. Bathroom door was permanently yellow, ceiling had a hole cut in it for the sprinkler to come out. Also, no ventilation in the bathroom which does not help. The front entrance to the hotel is very nice.
Hannah
Reactie van Guest Services op 5 mei 2024
Thank you, Hannah, for the review and the feedback. We apologize for any inconvenience, and we will bring the mentioned by you issues to the attention of Management. We are looking forward to your next stay with us!
8/10 – Goed
June
Reisde met partner
2 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Spacious room, clean, well renovated bathroom
June
2 nachten verbleven in april 2024
Reactie van Guest Services op 5 mei 2024
Thank you, June, for the review and the feedback. We are looking forward to your next stay with us!
8/10 – Goed
nolan
30 apr 2024
Positief: Netheid, personeel en service en voorzieningen
Very friendly and helpful staff. Room was a little date.
nolan
1 nacht verbleven in april 2024
Reactie van Guest Services op 5 mei 2024
Thank you, Nolan, for the great review feedback. We are happy to hear that our staff was helpful and friendly. As to the room being a little dated, we are planning on some renovations, and we do have some renovated rooms as well. We will leave a note on your profile and next time you stay with us we will be happy to assign such a room for you. We look forward to accommodating you again!
10/10 – Uitstekend
David, fort Nelson
Zakenreiziger
26 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was blown away at the quality check in process, the front desk staff are clear and knowledgeable, Ive stayed in hotels 3 nights every week for almost 10 years and the sawridge staff take first place. This place is just great I will be returning for my stays in Edmonton from now on! And the facilities on site are excellent, you won’t be disappointed if you stay here.
David
1 nacht verbleven in april 2024
Reactie van Guest Services op 28 apr 2024
Thank you, David, for the great review and feedback! We are really happy to hear that you received an outstanding service by the Front Office staff. They are indeed all very knowledgeable and we take a great pride in them. We look forward to welcoming you back!
10/10 – Uitstekend
kevin
22 apr 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Cool
kevin
1 nacht verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Thank you Kevin for the great review. We really appreciate it and we are looking forward to your next stay with us.
4/10 – Matig
Richard
22 apr 2024
Richard
2 nachten verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Thank you Richard for the review. We would like to know more about your stay with us and what went wrong.
6/10 – Redelijk
Madora
Reisde met familie
22 apr 2024
Positief: Netheid, personeel en service en voorzieningen
Property was nice, quiet hotel. Could use an upgrade with the bed, there was a dip in the bed and felt it was well used. Also there was only 3 pillows on a king size bed which was a struggle.
Madora
1 nacht verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Thank you Madora for the review and the feedback. We apologize for any inconvenience this had been to you on your recent stay with us. The mentioned concerns and issues were brought up to the attention of Management and Housekeeping department. We are planning on renovations as well and we do hope that next time you stay with us we can meet up with your expectations.
6/10 – Redelijk
Adrian
20 apr 2024
Positief: Staat van de accommodatie en faciliteiten
I feel kinda catfished! Pictures are lovely. Foyer and bar area is beautiful. I thought maybe my room was originally a 1980s motel that they just built around. Ripped carpet. Water stains on roof. Bashed corners of walls. Loud music played by cars sitting in front of at 2.20am, people fighting and smoking pot outside my ground floor window at 5:40am. Front desk lady wanted to be anywhere but there.
The bar staff was as you would expect. Nice and courteous
Can’t say I will be back.
Adrian
1 nacht verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Thank you Adrian for the review and the feedback. We apologize for any inconvenience this had been to you on your recent stay. The mentioned concerns and issues were brought up to the attention of Management, Housekeeping and Maintenance departments. We are planning on renovations as well and we do hope that next time you stay with us we can meet up with your expectations.
2/10 – Ontzettend slecht
Tony
Zakenreiziger, Reisde met partner
20 apr 2024
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Business Trip, room carpet was filthy, sticky in a lot of areas, no soap in room, one face cloth for two people, air conditioning didn’t work and room service didn’t come for second night so we had to request service. The room only had a stand up shower vs a tub which should have been told up front.
Tony
2 nachten verbleven in april 2024
Reactie van Guest Services op 28 apr 2024
Thank you, Tony, for the feedback. We do apologize for the inconvenience you experienced on your recent stay with us. We can leave a note on your profile that you would prefer rooms with a bathtub vs stand up shower. The housekeeping service is upon request. We wish we knew that there was an issue with your AC, and we could have sent the maintenance to get it fixed for you. We apologize again for the inconvenience, and we look forward to seeing you again.
10/10 – Uitstekend
Nick
20 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nick
2 nachten verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Thank you Nick for the great review. We really appreciate it and we are looking forward to your next stay with us.
4/10 – Matig
Bryce
Reisde met partner
19 apr 2024
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall it’s not the worst but when me and my fiance checked in I was told breakfast was included in my stay when we went to go have our breakfast the next morning we we’re then informed that Breakfast wasn’t included so there would be an extra charge, this is not a big deal however to be told one thing seems to me that there was a lack of communication between the managers and the resr of the staff
Bryce
1 nacht verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Thank you Bryce for your review and feedback. We apologize if there was any miscommunication. Breakfast buffet is available daily but unfortunately it is not included in the room rate. We apologize again and we look forward to seeing you again.
8/10 – Goed
Brad
18 apr 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Brad
1 nacht verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Thank you Brad for the review. We really appreciate it and we are looking forward to your next stay with us.
6/10 – Redelijk
Bishnu
18 apr 2024
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
It’s good
Bishnu
1 nacht verbleven in april 2024
Reactie van Guest Services op 24 apr 2024
Thank you Bishnu for the review. We look forward to your next stay with us.
10/10 – Uitstekend
Jarvis
Zakenreiziger
16 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was all good
Jarvis
2 nachten verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Thank you Jarvis for the great review and feedback. We really appreciate it and we are looking forward to your next stay with us.
6/10 – Redelijk
Calissa
12 apr 2024
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Extremely loud if you’re staying adjacent to the restaurant. Had a sport tournament the following day and kids couldn’t fall asleep from the loud music coming from the lounge. Room was large but no lighting. Definitely not staying here again.
Calissa
2 nachten verbleven in april 2024
Reactie van Guest Services - Yordanka Stefanova op 17 apr 2024
Thank you for the feedback Calissa. We apologize for the inconvenience you had experienced on your recent stay with us. We have brought the mentioned by you concerns and issues to the attention of Management. We apologize again for the inconvenience and please reach out to me directly if you decide to stay with us again. We will do our very best this time to provide an enjoyable stay.
10/10 – Uitstekend
Tammy
11 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its a good property, for a decent price
Tammy
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Thank you Tammy for the great review and feedback. We really appreciate it and we are looking forward to your next stay with us.
10/10 – Uitstekend
Colin
Reisde met familie
10 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the Indigenous decor of the lobby and dining areas. Staff were friendly and helpful.
Colin
2 nachten verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Thank you Colin for the great review and feedback. We really appreciate it and we are looking forward to your next stay with us.
6/10 – Redelijk
Michelle
4 apr 2024
Negatief: Staat van de accommodatie en faciliteiten
Michelle
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Thank you for the review. Please let is know if anything went wrong on your stay with us.
10/10 – Uitstekend
Jimmy
31 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jimmy
1 nacht verbleven in maart 2024
Reactie van Guest Services op 3 apr 2024
Thank you Jimmy for the great review and feedback. We look forward to your next stay with us.
6/10 – Redelijk
Derek
Reisde met partner
31 mrt 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
My stay was very underwhelming. Place didn’t feel overly clean. Elevators were sketchy, buttons wouldn’t always work. 1 bar of soap provided, had to share between sink and shower.
Derek
2 nachten verbleven in maart 2024
Reactie van Guest Services op 31 mrt 2024
Thank you, Derek for your review and feedback! We sincerely apologize for any inconvenience. Did you notify the Front office that you had only one soap and we would have delivered some extra amenities. We apologize again for the inconvenience, and we hope to see you again.
10/10 – Uitstekend
Jashanjot
30 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect
Jashanjot
1 nacht verbleven in maart 2024
Reactie van Guest Services op 3 apr 2024
Thank you Jashanjot for the great review and the feedback. We look forward to your next stay with us.
10/10 – Uitstekend
Josh
30 mrt 2024
Josh
1 nacht verbleven in maart 2024
Reactie van Guest Services op 24 apr 2024
Thank you Josh for the great review. We really appreciate it and we are looking forward to your next stay with us.
6/10 – Redelijk
b
Zakenreiziger
28 mrt 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the native-ness of the property
b
1 nacht verbleven in maart 2024
Reactie van Guest Services op 31 mrt 2024
Thank you for your review! We are looking forward to seeing you again.
10/10 – Uitstekend
David
27 mrt 2024
David
1 nacht verbleven in maart 2024
Reactie van Guest Services op 17 apr 2024
Thank you David for the great review. We really appreciate it and we are looking forward to your next stay with us.
8/10 – Goed
Sheila
26 mrt 2024
Sheila
1 nacht verbleven in maart 2024
Reactie van Guest Services op 17 apr 2024
Thank you Jarvis for the great review. We really appreciate it and we are looking forward to your next stay with us.
10/10 – Uitstekend
R
22 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
R
3 nachten verbleven in maart 2024
Reactie van Guest Services op 31 mrt 2024
Thank you for the great review! We are looking forward to seeing you again.
6/10 – Redelijk
Dean
21 mrt 2024
Positief: Netheid
Dean
2 nachten verbleven in maart 2024
Reactie van Guest Services op 31 mrt 2024
Thank you, Dean for your review! We are looking forward to seeing you again.
10/10 – Uitstekend
Rod
19 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I've stayed there multiple times and always been a good experience
Rod
1 nacht verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Thank you Rod. We greatly appreciate the feedback and the review. We look forward to your next stay with us.
6/10 – Redelijk
Kim
18 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kim
3 nachten verbleven in maart 2024
Reactie van Guest Services op 31 mrt 2024
Thank you, Derek for your review and feedback! We look forward to seeing you again.
6/10 – Redelijk
Anthony
18 mrt 2024
Anthony
2 nachten verbleven in december 2023
Reactie van Guest Services op 31 mrt 2024
Thank you, Anthony for your review and feedback! We look forward to seeing you again.
10/10 – Uitstekend
Sarah Ann
17 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sarah Ann
1 nacht verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Thank you Sarah Ann. We greatly appreciate the review. We look forward to your next stay with us.
10/10 – Uitstekend
Graham
14 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There were some trains at night. Everything else was great. Staff were friendly and professional.
Graham
1 nacht verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Thank you Graham. We greatly appreciate the feedback and the review. We look forward to your next stay with us.
6/10 – Redelijk
Loewen
Zakenreiziger
13 mrt 2024
Positief: Personeel en service
The hotel was adequate for an overnight stay. It was clean but it could use an update. It smelled like a gym locker room and the carpets had stains
Loewen
1 nacht verbleven in maart 2024
Reactie van Guest Services op 3 apr 2024
Thank you Loewen for the feedback. We apologize for any inconvenience you had experienced on your recent stay with us. The mentioned issues/concerns had been brought up to the attention of Management. We look forward to your next stay with us.
6/10 – Redelijk
Laurie
Reisde met familie
11 mrt 2024
Positief: Netheid, personeel en service
Room was clean, staff friendly however the elevators were a bit sketchy. We would stay here again.
Laurie
2 nachten verbleven in maart 2024
Reactie van Guest Services op 3 apr 2024
Thank you Laurie for the review and the feedback. The issue with the elevator had been brought up to the attention of the Maintenance Department and they are working on getting it fixed. We apologize for any inconvenience you had experienced. We look forward to your next stay with us.
6/10 – Redelijk
Ken
11 mrt 2024
Needs a Reno
Ken
2 nachten verbleven in maart 2024
Reactie van Guest Services op 3 apr 2024
Thank you Ken for the review and the feedback. We have addressed the mentioned concern by you to the attention of Management. We look forward to your next stay with us.
10/10 – Uitstekend
Marc
10 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property, love the staff. All around great stay
Marc
3 nachten verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Thank you Marc. We greatly appreciate the feedback and the review. We look forward to your next stay with us.
10/10 – Uitstekend
Raine
Reisde met partner
10 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for one night and it was great, beautiful facility ! The king bed room was quite spacious, clean and the hotel was quiet! Close to lots of dining options
Raine
1 nacht verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Thank you Raine. We greatly appreciate the feedback and the review. We look forward to your next stay with us.
8/10 – Goed
Sabrina
Reisde met familie en kleine kinderen
10 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
Nice clean hotel. Beds were the old spring kind so not the comfiest. However would recommend this hotel.
Sabrina
1 nacht verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Thank you Sabrina. We greatly appreciate the feedback and the review. We look forward to your next stay with us.
8/10 – Goed
Connie Peggy
Reisde met partner
9 mrt 2024
Positief: Staat van de accommodatie en faciliteiten
Location
Connie Peggy
1 nacht verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Thank you Connie Peggy. We greatly appreciate the feedback and the review. We look forward to your next stay with us.
8/10 – Goed
Lori
7 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
Very noisy. Room near furnace which is extremely loud
Lori
2 nachten verbleven in februari 2024
Reactie van Guest Services op 3 apr 2024
Thank you Lori for the review and the feedback. We apologize for any inconvenience you had experienced. We look forward to your next stay with us.
4/10 – Matig
Chris
Reisde met partner
7 mrt 2024
Negatief: Netheid, voorzieningen
Initial thoughts were the hotel was old and rundown. Rooms smell like they’ve been smoked in & there was a constant smell of weed in the hallways. Vending machines didn’t work and limited snacks available at the front desk.
After the first night staying there, we were up early and went shopping all day. Upon returning around 4:30 we discovered our room hadn't been cleaned. No fresh towels. When we called the front desk, they said it could be up to 2 hours until we got towels and zero explanation why the room wasn’t cleaned besides they haven’t got to it yet.
If you like clean and punctual then I definitely wouldn’t recommend this hotel.
Chris
2 nachten verbleven in maart 2024
Reactie van Guest Services - Yordanka Stefanova op 17 apr 2024
Thank you for the feedback. We apologize for the inconvenience you had experienced on your recent stay with us. We have brought the mentioned by you concerns and issues to the attention of Management, Housekeeping and Maintenance Departments. We are planning on some renovations as well in the near future. We apologize again and please reach out to me directly if you decide to stay with us again. We will do our very best this time to provide an enjoyable stay.
8/10 – Goed
Karen
Reisde met huisdieren
5 mrt 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Comfortable spacious room, good bed mattress however no microwave and fridge was tiny. Amenities need updating
Karen
4 nachten verbleven in februari 2024
Reactie van Guest Services op 20 mrt 2024
Thank you Karen. We greatly appreciate the feedback and the review. We look forward to your next stay with us.
10/10 – Uitstekend
Deanna
4 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff, clean, quiet property.
Deanna
2 nachten verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Thank you Deanna. We greatly appreciate the feedback and the review. We look forward to your next stay with us.
6/10 – Redelijk
Dallas
3 mrt 2024
Ok
Dallas
3 nachten verbleven in december 2023
Reactie van Guest Services op 3 mrt 2024
Thank you Dallas for your review. We look forward to seeing you again!