Zoek naar Kastelen in Emerald Lakes

'There was no firepit, yard overgrown and screen doors didn't work '

'Muy acogedora la casa cada habitación sala de juego el jacuzzi espectacular'

'Great place to stay, nice and quiet area. Everything was clean.'

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'I chose the place because of the pool and laundry room but laundry rooms was out of service. If I knew that I’ll go somewhere else. I should have received some money back.'

'When we checked in we waited for our room to be ready, at 3:56pm I asked if it was ready. They said it was. Upon entering the room we noticed several issues, no toilet paper and no refill,smudges in the bathroom mirror as well as in the balcony door, sink dirty and stained. The tub was clogged and took forever for the water to go down the drain, there was no body wash gel, hardly any shampoo towels did not look clean but reclycled. The place over packed, not enough staff to accommodate everyone,...

'Location was great. Many restaurant choices within walking distance. Free parking in an entertainment district a bonus. The room we stayed in was newly renovated. Great price.'

'Great stay!'

'Upon checking into my first room, I was immediately hit by a strong, lingering smell of marijuana, which forced me to request a room change. While the second room was better, the bathroom had a heavy, deep-seated cigarette smoke odor that ultimately gave me a headache. When I brought this to the attention of the staff, they claimed they wouldn't know about the smoke smell unless a guest points it out—an explanation I found hard to understand, as the odor was quite obvious. I skipped breakfast...

'Everything was very clean and the continental breakfast was great'

'Hotel system was down and delayed check in. We checked in at 330p and the hotel checked another guest in our room around 930p. The other guests tried entering our room 3x, which was very scary. I called the front desk and no answer. Went to front desk and they said the room was showing as vacant. The front staff apologized with no regards for the safety of my family and told me it's because I booked with a 3rd party. Didn't offer me a refund or any accommodation for the mishap.'