Vind je ideale hotel in Eratap

'Toilests are filty and run down the bathrooms have no proper shower and hot water .Cochroches everywhere no eating utensils no sheets on the bed only tiny blanket. Power points arent working, fan turn on no control full blast only. To make matters worst the care taker cant speak English French or Bishlama only Chinese just wondering where this care taker came from.We need someone to communicate with.The only one good thing there was the friendly security and the house keeping lady who...

'Absolutely stunning jungle/ river property, lush and green. The large house is very spacious. It was comfortable in the July weather. Plenty of room and beds for our family of 6. Property is off grid so some issues with hot water that were rectified. We’re told we would have daily house keeping, which didn’t happen once, but we were ok with the washing machine. If we had asked, I’m sure it would have been provided. Accessing the tours and using the river was a highlight for our family. - no fly...

'Friendly staff, lovely atmosphere and great location.'

'Good resort, very clean, nice setting. Staff is lovely, their travel desk can be a bit pushy in offering only their tours (Pele island didn't exist because they didn't offer a tour to it for instance...). Thing to improve is the breakfast. Pancakes, canned fruit, Vegemite and some very dry pastries and that was it. Anything else had to be paid for.'

'The place was absolutely incredible. Everything was clean and fresh, beautiful views and the food was amazing but most importantly the staff was the best part, every single one the wait staff, the cleaning crew, the drivers and the garden guys all were absolutely lovely and so friendly they always went out of there way to make you feel welcome and comfortable. It was the hardest part about leaving saying goodbye to them all. 100% recommend to anyone'

'Staff were super friendly and helpful'

'Erg mooi hotel. Je slaapt in een huisje met een groot bed, fijne douche en een klein zwembad (bijna) voor de deur. Airco niet inbegrepen, wel bij te huren voor €10 per dag. Bij het hotel kun je een taxi met chauffeur huren voor een dag(deel) voor ongeveer €150. Wij waren met 4, dus een goede prijs. Let wel: bij alle bezienswaardigheden betaal je ‘entree’, dus uiteindelijk toch een duur grapje, maar zó de moeite waard!'

'The Melanesian is a long-standing feature of the Port Vila accommodation scene and it's very well-priced. The Orchid Rooms are very pleasant but they all face onto the pool area. So you will want to have the windows shut if the music played at the bar and people's conversations bother you. The AC unit in my room did an OK job with keeping the room comfortable even with windows shut. The rooms have a good desk and small table for people needing to do work while there. The included breakfast...

'Right by the beach, amazing snorkelling, great staff with very helpful and kind manager. Food was delicious and cocktails delightful.'

'Hele fijne, rustige en mooie plek om te verblijven. Het centrum van de stad is vanuit hier prima te bereiken.'

'Location was good, resort rooms/apartments need work as the are aged and run down, only 1 kayak didn’t leak, no bikes, grounds and pool/deck was good, iguanas are locked in a small cage with nothing and overcrowded (should be at least a small bird aviary with a tree/shrub them in it), food was good, u have to ask for rooms to be serviced (u might get it). We had no water a few times and couple of nights, Beach was good. '

'The biggest asset to this hotel is their staff everyone was friendly, helpful and engaged with the kids. From the initial welcome from the chief to departing the hotel everything was great. Would recommend this hotel to anyone travelling to Vanuatu .. '

'Our spa room was a little tired however it was immaculately cleaned daily and all the staff were super friendly and helpful. Could not fault the wait staff at the bar and restaurant. Nothing was a problem.'

'Beautiful suite on 1st floor. Very quiet and spacious. Very comfortable bed and great amenities '

'I would like a refund for the accommodation. The property was not as advertised. There was no operating restaurant. The room was unclean The shutters on the windows broken. Overall very unsatisfactory and not what was represented. I would like my $1200 money returned.'