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'It makes Fawlty Towers look professional, friendly and clean. Couldn't quite believe this is a functioning institution. The fact they refuse to refund the booking only adds insult to injury. Shame on Hotels.com for even listing this place. And shame for them not protecting their users by refunding themselves.'

'We were a little disappointed with our stay . It was impossible to hang clothes in the wardrobe in Bedroom 1 as it was stacked high with bed linen . Also a lot of bed linen in other wardrobe . The fan in one of the bathrooms was not working resulting in a lot of condensation on the floor making it very slippery . The canisters which may have held tea and sugar were empty . The name on the lockbox has faded . On the plus side it was a great location '

'This was our 3rd stay at the Muntham Appartments (6th stay with Torquay holiday Lettings in total) & was fantastic as always. Grant & Adam always make us feel very welcome and valued guests. Our room was spotlessly clean as always and stocked with the essentials, as well as some lovely treats too. Brody (our doggie) is always happy staying here, he’s supplied with useful throws/towels etc. as well as some tasty treats and lots of affection from both Grant & Adam and is always excited to see...

'Very nice apartment in a great spot'

'Amazing apartment, brilliant views everything was clean and also everything was on a door step.'

'The property is exactly as described. Very nicely appointed, perfectly clean and in a good location. It can be noisey at the weekend due to its proximity to a nightclub, but it didn't affect us during our weekend stay. We would certainly return again.'

'Stop over for work Great location just high street short walk to food and shops '

'Great location. Lovely views. Free parking. Comfortable accommodation. Clear details. Great for walking. Great for buses. Great for trains.'

'Great location, but some room for improvement Great location, just a stone’s throw from the main beach in Torquay. The flat had all the amenities we needed for cooking, which was a plus. Unfortunately, there were a few things that let the stay down. The dining table only seats two people, despite the flat accommodating four. This meant our children had to sit at the table while we ate standing at the kitchen counter. Although the toilet looked clean, there was a noticeable smell of urine. The...

'Good if small apartment booked for airshow so location was great. We did find the bed very hard and was surprised to see building work on the green outside which hadn’t been mentioned when booking. Wouldn’t have stayed there if it wasn’t for the airshow, but this was the area not the apartment'