Farrell

"Very difficult to get housekeeping services. Had to ask three times for fresh towels. Carpeting was very dirty, curtains were unclean, toilet rocked when used, the safety grab bar for the tub was loose. Bedding in first two rooms we were shown was dirty, had not been changed. Finally, the third room ..."

"The next visit I'll request the fisrt floor"

"Staff were excellent and went above and beyond to make sure everything was what I needed."