Zitruimte lobby

Beoordelingen van Gallery Hotel Art - Lungarno Collection

4 out of 5
Gallery Hotel Art - Lungarno Collection
Vicolo dell'Oro 5, Florence, FI

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 526 van 771 beoordelingen" "
Gastenscore: 8 - Goed. 181 van 771 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 771 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 771 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 771 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

willem, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel, perfecte ligging
Is een mooi hotel, perfecte ligging midden in het centrum en rustige straat. Personeel is supervriendelijk. Kamers schoon en mooi ingericht maar kamers zijn niet erg ruim. Goedkoop is het hotel niet, maar voor de locatie kun je dit ook niet verwachten.
5 nachten verbleven in april 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel vlakbij Ponti Vecchio.
Mooi hotel vlakbij Ponti Vecchio. Dichtbij alle highlights. Supervriendelijk personeel en het ontbijt is zeker uitgebreid.

10/10 – Uitstekend

Pieroaolo

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vado da anni una garanzia di qualità
1 nacht verbleven in april 2024
Reactie van Daniela B. - Front Office Manager op 30 apr 2024
Gentile Pieroaolo,Grazie infinite per la sua fantastica recensione! Siamo felicissimi di sapere che lei è un ospite affezionato e che ci considera una garanzia di qualità. La sua fiducia è per noi di grande valore e non vediamo l'ora di darle il benvenuto di nuovo al Gallery Hotel Art.Cordiali saluti,

6/10 – Redelijk

leyma

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It has a good location but it is very small , expensive for the location i guess nothing special about this Ferragamo hotel. The service was good . I didnt have a view to ponte veccio.
4 nachten verbleven in maart 2024
Reactie van Daniela B. - Front Office Manager op 30 apr 2024
Dear Leyma,Thank you for sharing your feedback with us. We appreciate your honest review and take all comments seriously as they help us improve.We're glad to hear that you found our hotel's location favorable and that you were satisfied with the service provided. However, we're sorry to hear that the size of the room and the pricing didn't meet your expectations. Regarding the view of the Ponte Vecchio, as you mentioned, due to the hotel's location in a small square, some rooms may not offer a full view of the bridge and the river. We apologize for any inconvenience this may have caused.Your feedback is valuable to us, and we will take it into consideration as we continue to strive for excellence. If there's anything specific we can do to enhance your experience in the future, please don't hesitate to let us know.Thank you again for your review, and we hope to have the opportunity to welcome you back to Gallery Hotel Art in the future.Best regards,

10/10 – Uitstekend

Melanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was wonderful, everyone from the door men to the front desk. We received a room upgrade and it was beautiful, spacious. Would stay here again.
2 nachten verbleven in april 2024
Reactie van Daniela B. - Front Office Manager op 30 apr 2024
Dear Melanie,Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us.It's delightful to know that you found our staff to be exceptional, from the doormen to the front desk team. Providing excellent service is our top priority, and we're glad that our team made a positive impression on you.We're thrilled that you enjoyed the room upgrade and that you found it beautiful and spacious. Ensuring our guests have a comfortable and enjoyable stay is very important to us, so it's rewarding to hear that we succeeded in this regard.We would be absolutely delighted to welcome you back for another stay in the future. Please don't hesitate to reach out if there's anything we can assist you with in the meantime.Warm regards,

10/10 – Uitstekend

Elaine Paffili, sao paulo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ótimo local.
3 nachten verbleven in april 2024
Reactie van Daniela B. - Front Office Manager op 15 apr 2024
Dear Elaine,thank you for the wonderful rating! We are thrilled that you enjoyed the hotel and we hope to have the pleasure to welcome you back in the future!Warm Regards,

10/10 – Uitstekend

JOSE ANGEL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in this Hotel for our Honeymoon twenty one years ago. Now we went our three kids (20, 17 and 11). We had a wonderful stay. The location is superb. However if you plan to arrive by car, call ahead because it's super tricky and most Italian cities have controlled access to the city centers by motorcar....
3 nachten verbleven in maart 2024
Reactie van Daniela B. - Front Office Manager op 13 apr 2024
Dear Jose Angel,Thank you for choosing to stay with us again after your memorable honeymoon twenty-one years ago! It's heartwarming to hear that you returned with your family and had a wonderful stay. We're delighted that you found our location superb.Your tip about arriving by car is greatly appreciated, and we will make sure to inform future guests about the controlled access to city centers. We strive to make every aspect of our guests' stay as smooth as possible, and your feedback helps us in achieving that goal.We hope to have the pleasure of welcoming you and your family back for many more memorable stays in the future!Warm regards,

8/10 – Goed

colin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel in excellent location. Staff superb and warm caring about every aspect of your stay. The biggest weakness is that the rooms are relatively small with no views. ( our de luxe room opened onto up into an alleyway). A medieval experience of staring at the wall across the alley. But I rate this hotel highly. The ambience is terrific.
3 nachten verbleven in april 2024
Reactie van Daniela B. - Front Office Manager op 8 apr 2024
Hello Colin,Thank you for sharing your thoughts about your recent stay with us. We're pleased to hear that you found our hotel to be in an excellent location and that you experienced superb and caring service from our staff. We take great pride in providing a warm and attentive atmosphere for our guests.We appreciate your feedback regarding the size of the rooms and the lack of views. While we understand that a view can enhance the overall experience, it's important to note that our hotel is situated in a quiet alley behind the Ponte Vecchio, offering a peaceful retreat away from the crowds of tourists. Unfortunately, this means that some rooms may not have expansive views, and we apologize if this aspect of your stay fell short of your expectations.Nevertheless, we're thrilled to hear that you still rate our hotel highly and that you enjoyed the terrific ambiance we strive to create.We hope to have the opportunity to welcome you back in the future and to provide you with an even more enjoyable stay.Warm regards,

10/10 – Uitstekend

Miko Paolo U

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Daniela B. - Front Office Manager op 30 apr 2024
Dear Miko Paolo U,Thank you for the fantastic rating! We're glad your stay was satisfactory, and we hope to welcome you back soon.Best regards,

8/10 – Goed

Pik Wu Connie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a nice hotel but it is a bit noisy even it is in the inner part of the main road. And, the elevator is under construction during 8am to 5pm, which makes it hard to sleep in.
2 nachten verbleven in maart 2024
Reactie van Daniela B. - Front Office Manager op 2 apr 2024
Dear Pik Wu Connie,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel, and we're glad to hear that you found it nice overall.We're sorry to hear about the noise disturbance you experienced during your stay. Despite being situated in a quieter area away from the main roads, we understand that there can still be occasional noise from taxis, horse-drawn carriages, and local residents. Additionally, we apologize for any inconvenience caused by the maintenance work on our elevator. Please rest assured that this was necessary to ensure the safety of our guests, and we chose to conduct the work during the day to minimize disruption to your nighttime rest.We value your feedback and will do our best to address these concerns to improve the overall experience for our guests. We hope you'll consider staying with us again in the future, and we'll strive to make your next visit even more enjoyable.Warm regards,

10/10 – Uitstekend

Victoria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel, wonderful staff
4 nachten verbleven in maart 2024
Reactie van Daniela B. - Front Office Manager op 25 mrt 2024
Dear Victoria,Thank you very much for your glowing review! We're delighted to hear that you found our hotel excellent and that you had a wonderful experience with our staff. Providing exceptional service and creating memorable stays for our guests are what we strive for every day.Your kind words mean a lot to us, and we truly appreciate you taking the time to share your feedback. Should your travels bring you back to our area, we would be honored to host you once again.Warm regards,

10/10 – Uitstekend

JACLYN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location, friendly and helpful staff
2 nachten verbleven in maart 2024
Reactie van Daniela B. - Front Office Manager op 25 mrt 2024
Dear Jaclyn,Thank you so much for your wonderful feedback! We're thrilled to hear that you found our location perfect and that our staff were friendly and helpful during your stay. Providing exceptional service is always our top priority, and it's incredibly rewarding to know that we met your expectations.We truly appreciate your kind words and the perfect rating you've given us. It means a lot to our team. If your travels bring you back to this area in the future, we would be delighted to welcome you again.Warm regards,

8/10 – Goed

Hsin Chien

2 nachten verbleven in maart 2024
Reactie van Daniela B. - Front Office Manager op 13 apr 2024
Dear Hsin Chien,Thank you for choosing to stay with us and for taking the time to leave a review. We're glad to hear that you had a positive experience overall. Your feedback is important to us, and we're always looking for ways to improve and exceed expectations. If there's anything specific you feel we could do better next time, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better stay in the future!Best regards,

10/10 – Uitstekend

Runbo

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Daniela B. - Front Office Manager op 6 mrt 2024
Dear Runbo,Thank you very much for taking the time to leave us a 5-star review! Your feedback means the world to us and we're thrilled to hear that you had a fantastic experience. We truly appreciate your support and hope to welcome you back again soon.Best regards,

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sadly, the restaurant and bar were closed during our stay
3 nachten verbleven in februari 2024
Reactie van Daniela B. - Front Office Manager op 12 feb 2024
Hi Angela,Thank you for the fantastic rating! We're delighted to hear that you had a great stay with us. We're sorry about the inconvenience regarding the closure of the restaurant and bar during your visit. We hope to have the pleasure of welcoming you back soon for an even better experience.Best regards,

10/10 – Uitstekend

Adriene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the location and the breakfast
Reactie van Daniela B. - Front Office Manager op 28 jan 2024
Dear Adriene,Thank you for the fantastic review! We're delighted you loved the location and breakfast at Gallery Hotel Art. We appreciate your kind words and hope to welcome you back soon!Warm Regards,

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely helpful and friendly staff. Quick to help in any way. Clean and quiet! Centrally located to everything!
4 nachten verbleven in januari 2024
Reactie van Daniela B. - Front Office Manager op 20 jan 2024
Dear Michael,Thank you so much for your kind words and for taking the time to leave a positive review! We are delighted to hear that you found our staff extremely helpful and friendly. Our team takes pride in providing quick assistance in any way possible. We're also thrilled that you appreciated the cleanliness and quiet ambiance of our location. Being centrally located to everything is indeed a great advantage, and we're glad it added to the overall convenience of your stay.We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Best regards,

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chic Comfortable Convenient
Fantastic experience! The hotel location can’t be beat. It’s steps away from the Ponte Vecchio, very close to the Uffizi. The staff helped us with great restaurant recommendations. Florence is a favorite destination. We were returning to celebrate our 20th anniversary ❤️ Thanks to the hotel staff for creating such a lovely place for visitors to enjoy Florence.
5 nachten verbleven in december 2023
Reactie van Daniela B. - Front Office Manager op 16 jan 2024
Dear Catherine,Thank you for the fantastic review and the perfect score! We're delighted that you enjoyed our hotel's prime location near Ponte Vecchio and the Uffizi. It was a pleasure assisting you with restaurant recommendations.Congratulations on your 20th anniversary! We're honored to have been a part of such a special celebration. We appreciate your kind words and look forward to welcoming you back.Warm regards,

10/10 – Uitstekend

Wendy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable bed, great cocktails in the bar, plenty of options at breakfast, and a central location. We loved our stay here.
4 nachten verbleven in december 2023
Reactie van Daniela B. - Front Office Manager op 16 jan 2024
Hello Wendy,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us. We're thrilled that you found the bed comfortable, enjoyed the great cocktails in our bar, and had plenty of breakfast options to choose from. It's fantastic to know that our central location added to the overall positive experience.We appreciate you taking the time to share your thoughts, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved or any suggestions you have for improvement, feel free to let us know. Grazie mille!Best regards,

10/10 – Uitstekend

Karl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located. Would return there.
Reactie van Daniela B. - Front Office Manager op 12 feb 2024
Thank you so much, Karl! We're thrilled to hear that you found our location convenient and that you would consider returning. We greatly appreciate your positive feedback and look forward to welcoming you back in the future!

10/10 – Uitstekend

MARÍA PAULINA

Reisde met familie
Muy recomendable
El staff muy amable. La habitación limpia y cómoda Volvería sin duda
5 nachten verbleven in december 2023
Reactie van Daniela B. - Front Office Manager op 29 dec 2023
¡Hola María Paulina!¡Muchas gracias por su amable reseña! Nos complace saber que nuestro personal fue de su agrado y que encontró la habitación limpia y cómoda. Será un placer recibirle de nuevo en Gallery Hotel Art en su próxima visita a Florencia. ¡Esperamos verla pronto!Saludos cordiales,

10/10 – Uitstekend

Karrie

6 nachten verbleven in december 2023
Reactie van Daniela Bruni - Front Office Manager op 29 dec 2023
Dear Kerrie,Thank you sincerely for sharing your wonderful feedback regarding your recent stay at Gallery Hotel Art. We're thrilled to learn that you had a fantastic experience, and we appreciate your generous 5-star rating.Our team strives to create memorable experiences for our guests, and it's incredibly rewarding to know that we succeeded during your visit. We look forward to the pleasure of hosting you again in the future. Should there be any specific preferences or requests you have for your next stay, please feel free to share them with us.Thank you once more for choosing Gallery Hotel Art!Warm regards,

10/10 – Uitstekend

Elizabeth, Caguas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Daniela Bruni - Front Office Manager op 29 dec 2023
Dear Elizabeth,Thank you wholeheartedly for sharing your delightful feedback following your stay at Gallery Hotel Art. Your perfect 5-star rating is truly appreciated, and we're thrilled to know that your experience was enjoyable.Our team at Gallery Hotel Art is dedicated to crafting memorable stays, and it's wonderful to hear that we succeeded during your visit. We can't wait to have the pleasure of welcoming you back. If there are any specific preferences or requests you'd like us to consider for your next stay, please do let us know.Once again, thank you for choosing Gallery Hotel Art!Warm regards,

10/10 – Uitstekend

Sacha

2 nachten verbleven in november 2023
Reactie van Daniela Bruni - Front Office Manager op 29 dec 2023
Dear Sacha,Thank you so much for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide a memorable experience, and it's incredibly rewarding to know that we met your expectations.We look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thanks again for choosing Gallery Hotel Art]!Warm regards,

10/10 – Uitstekend

Jaqueline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me surpreendeu positivamente! Muito charmoso, aconchegante, quarto com um bom tamanho, café da manhã gostoso, e muito bem localizado! O atendimento pelo Felipe foi impecável.
2 nachten verbleven in november 2023
Reactie van Filippo op 25 nov 2023
Dear Jaqueline,It was an absolute pleasure to have you stay with us at the Gallery Hotel Art, we are happy to hear you enjoyed your time with us.We thank you for your kind words and hope to welcome you back in the future.All the best,Filippo

10/10 – Uitstekend

Marilyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend in Florence
Following a quick and easy check-in, we found a comfortable and luxurious room. The hotel’s design is gorgeous, breakfast in the library provides a calming and deliciously varied start to the day. There is a great bar and restaurant with terrific service. I can’t wait for the opportunity to return!
3 nachten verbleven in november 2023
Reactie van Filippo op 25 nov 2023
Dear Marilyn,Thank you for your kind words and for choosing the Gallery Hotel Art, your feedback is very important to us and so it brings a smile to our faces to read that you appreciated our services.We also, are anxious to welcome you back once more in the near future! All the best,Filippo

10/10 – Uitstekend

michael

3 nachten verbleven in november 2023
Reactie van Daniela Bruni - Front Office Manager op 29 dec 2023
Dear Michael,Thank you sincerely for taking the time to share your feedback about your recent stay at Gallery Hotel Art. We're absolutely delighted to receive your fantastic 5-star rating and to know that your experience with us was enjoyable.At Gallery Hotel Art, our team is dedicated to creating memorable moments for our guests, and it's truly rewarding to hear that we achieved this during your stay. We eagerly anticipate the opportunity to welcome you back. If there are any specific preferences or requests you'd like us to consider for your next visit, please feel free to share them with us.Once again, thank you for choosing Gallery Hotel Art!Warm regards,

10/10 – Uitstekend

Adriene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was excellent, the bed was comfortable for a good night sleep. the hotel location was great.
Reactie van Daniela Bruni - Front Office Manager op 29 dec 2023
Dear Adriene, thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the excellent service, had a comfortable night's sleep, and found the hotel's location to be great. We appreciate your kind words and hope to welcome you back soon! Best regards.

10/10 – Uitstekend

Mark N.

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff , beautiful experience
1 nacht verbleven in november 2023
Reactie van Filippo op 25 nov 2023
Dear Mark N,Thank you for taking a moment to write a review about your stay with us at Gallery Hotel Art. We are beyond delighted to hear that our entire staff was helpful. We truly hope you will consider the Gallery Hotel Art as a welcoming place, and we hope you will come back soon.Warmest regards,Gallery Hotel Art Team

10/10 – Uitstekend

Christina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful hotel within walking distance from all major attractions. The staff is amazing and incredibly kind and helpful! The Executive room we booked was very spacious and well equipped. We truly enjoyed the stay!
5 nachten verbleven in november 2023
Reactie van Filippo op 25 nov 2023
Dear Cristina,Thank you for your feedback on your recent stay at Gallery Hotel Art. We sincerely appreciate your kind review. We are glad to hear your lovely words about our structure, our team, and our service since we are deeply focused on every single detail. We hope to have the pleasure to welcome you back in the future.Warmest regards,Gallery Hotel Art Team

10/10 – Uitstekend

Carlos, Campinas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Equipe treinada e educada! Localização super privilegiada! A 100 metros da Ponte Vechia! Um show de hotel, super cheiroso e limpo!
2 nachten verbleven in november 2023
Reactie van Daniela Bruni - Front Office Manager op 29 dec 2023
Hi Carlos, thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you enjoyed our well-trained and courteous team, prime location just 100 meters from Ponte Vecchio, and the overall cleanliness and pleasant ambiance of Gallery Hotel Art. We appreciate your feedback and hope to welcome you back soon! Grazie mille!

4/10 – Matig

renata

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service
How can a upscale 4 star hotel stop any room service or any meal service at 10pm? The shower was very bad. A very small glass door that all the water would fall outside, and inside the bath the water was not flowing. The breakfast was until 11am, but when it was 10:25 there were several items noy being replaced. The workers were clearly desperate to finish their shift.
2 nachten verbleven in november 2023
Reactie van Daniela Bruni - Front Office Manager op 29 dec 2023
Hi Renata,Thank you for your detailed review. We apologize that your experience at Gallery Hotel Art did not meet your expectations. We regret any inconvenience during your stay. We appreciate your constructive feedback regarding room service, the shower, and breakfast. We take these issues seriously and will do our best to improve and ensure a more enjoyable experience for our guests.Best regards,

10/10 – Uitstekend

JeeYeon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
사실 이 호텔에 대한 한국인의 리뷰가 없어서 예약을 하기까지 많은 생각과 결단이 필요했기에,,, 도움이 되고자 리뷰를 남겹ㅂ니다^^ 우선 아시겠지만, 이 호텔은 베키오 다리로 도보 30초 컷에, Main shopping street와 도보 1분 컷이기에 위치가 최적이 위치입니다. 피렌체라는 도시의 특유의 따스한 분위기와 도시 자체의 인기로 인해 수많은 사람들이 있지만, 위치가 워낙 좋아 치안에 대한 걱정없이 자유롭게 밤에도 돌아다녔던 것 같아요. 그런데, 느끼셨겠지만, 이렇게 좋은 위치라는 것은, ZTL 구간 안에 있다는 것인데요- 저의 이번 여행은 렌터카를 통해 이동하다보니, ZTL 구간 내에 있는 호텔을 이용하는 것에 대한 염려가 컸었는데, 투숙 전 E-mail을 통한 충분한 사전 정보 제공을 통해 마음이 한결 편했습니다. 이후 Check-in을 할 때도 모든 직원분들이 친절하시고, 제 방 호수를 말하지 않아도 다 저를 기억하시고 배려하시며 친절히 대해주심과 여러 서비스에 적잖은 감동을 받았답니다^^ 룸 컨디션은, Expedia를 통해 본 것 보다 훨씬 좋았습니다. 어쩌면 제 취향이었을 수도 있지만요^^ 조식도 너무 좋았습니다. 조식 레스토랑의 인테리어도 너무 안락하고 cozy하며 좋았고, 다양한 옵션의 조식 또 너무 좋았답니다. 그래서, 제가 다시 피렌체에 오게 된다면 이 호텔에서 다시 묵고 싶고, 그 땐 조금 더 여유있게 이 호텔에서 투숙하고 싶어요. 피렌체에서의 잊을 수 없는 따뜻하고 아름다운 여행을 제공해주셔서, 갤러리 호텔 아트의 모든 직원분들게 감사드립니다 :)
1 nacht verbleven in oktober 2023
Reactie van Daniela Bruni - Front Office Manager op 29 dec 2023
Hi JeeYeon,Thank you for your fantastic review of Gallery Hotel Art! I'm thrilled to hear you had a great experience. Your detailed insights into the location, staff, and amenities are truly appreciated. It's wonderful to know that the hotel's central location, staff's friendliness, and the room exceeded your expectations. I'm sure your positive feedback will be encouraging for future guests.Looking forward to welcoming you back on your next visit to Florence!Best regards,

10/10 – Uitstekend

Jose Vítor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo!!!
Hotel muito bem localizado, pessoal preparado para atender bem, roupa de cama muito boa, limpeza também. Café da manhã ótimo, voltaria com certeza e vou indicar sem medo de errar.
2 nachten verbleven in oktober 2023
Reactie van Filippo op 25 nov 2023
Dear Jose Vitor,Thank you for taking a moment to review your stay with us. e truly appreciate the gentle words you dedicated to our structure. We are delighted to hear that the service was effective, and all your expectations have been met. We sincerely hope to have the great pleasure to welcome you back soon.Warmest regards,Gallery Hotel Art Team

10/10 – Uitstekend

KENNETH

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property with an amazing staff
3 nachten verbleven in september 2023
Reactie van Filippo op 25 nov 2023
Dear Kenneth,Thank you for taking a moment to write a review about your stay with us at Gallery Hotel Art. We are beyond delighted to hear that our entire staff was helpful and professional. We truly hope you will consider the Gallery Hotel Art as a welcoming place, and we hope you will come back soon.Warmest regards,Gallery Hotel Art Team

6/10 – Redelijk

Carolyn

4 nachten verbleven in oktober 2023
Reactie van Daniela Bruni - Front Office Manager op 29 dec 2023
Dear Carolyn,Thank you for taking the time to review Gallery Hotel Art, and for choosing to stay with us. We appreciate your feedback and are always looking for ways to improve. If there's anything specific we can do to make your next stay even better, please let us know. We hope to welcome you back soon!Best regards,

8/10 – Goed

Peter

Reisde met partner
Positief: Netheid, personeel en service
Great location
5 nachten verbleven in oktober 2023
Reactie van Daniela B. - Front Office Manager op 29 dec 2023
Dear Peter,Thank you so much for taking the time to share your feedback on Gallery Hotel Art! We're thrilled to hear that you had a positive experience and awarded us a 4/5 rating. Your satisfaction is our priority, and we look forward to welcoming you back for an even better experience in the future. If there's anything specific you enjoyed or any suggestions you have, please feel free to share them. We truly value your input.Best regards,

10/10 – Uitstekend

DENISE JAQUELINE, San Francisco del rincón

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente la atención del personal muy amable y el Lugar bonito y muy buen ubicado, volveré
2 nachten verbleven in september 2023
Reactie van Daniela Bruni - Front Office Manager op 29 dec 2023
Dear Denise Jaqueline,Thank you so much for your kind words and for giving Gallery Hotel Art a perfect 5 out of 5! We're thrilled to hear that you enjoyed the excellent service from our friendly staff, the beautiful surroundings, and the convenient location. We look forward to welcoming you back in the future!Best regards,

10/10 – Uitstekend

Michael, Aliso Viejo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was attended to our needs. If there was something that we needed they got on her right away. The air conditioning was making a squeaking noise and they fixed it immediately. Very friendly at the door. The doorman were very receptive to questions and needs that would arise
4 nachten verbleven in september 2023
Reactie van Gallery Hotel Art Team op 18 sep 2023
Dear Michael,Thank you for your feedback on your recent stay at Gallery Hotel Art. We sincerely appreciate your kind review. We are delighted to read that our staff was friendly and helpful. Our team takes every single customer’s request very seriously to always make the guest feel part of a family. We hope to have the pleasure to welcome you back in the future.Warmest regards,

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Daniela B. - Front Office Manager op 29 dec 2023
Dear Deborah,Thank you so much for your kind words and for giving Gallery Hotel Art a perfect 5/5 rating! We're delighted to hear that you enjoyed your stay with us. It's our pleasure to provide a memorable experience for our guests, and we look forward to welcoming you back in the future.Best regards,

10/10 – Uitstekend

Jeannie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really liked their service.
3 nachten verbleven in augustus 2023
Reactie van Gallery Hotel Art Team op 30 aug 2023
Dear Jeannie,thank you for your review. We are glad to read a positive feedback about our service, since it is what our team aims to achieve. We look forward to having you back at Gallery Hotel Art.Warmest regards,

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel in a beautiful location
1 nacht verbleven in augustus 2023
Reactie van Gallery Hotel Art Team op 30 aug 2023
Dear Alexander,Thank you for taking the time to share your feedback with us. We truly appreciate your kind comments about our structure and we are glad that you liked the location.We hope to have the pleasure to welcome you back in the future.Warmest regards,

8/10 – Goed

sung

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023
Reactie van Daniela B. - Front Office Manager op 29 dec 2023
Dear Sung,thank you for your feedback! We're delighted to hear that you enjoyed your stay at Gallery Hotel Art. Your rating of 8 out of 10 is greatly appreciated. We always strive to provide the best experience for our guests, and your input helps us continue to improve. If there's anything specific you loved or any suggestions you have, we'd love to hear more. We hope to welcome you back soon for another memorable stay. Grazie mille!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and accommodating
Great location in Florence. Very clean with friendly and accommodating staff.
1 nacht verbleven in augustus 2023
Reactie van Gallery Hotel Art Team op 30 aug 2023
Dear James,Thank you for taking a moment to make a review about your stay with us at Gallery Hotel Art. We are glad to read a positive feedback about the cleanliness and about our staff. Happy to hear that you loved the location.We look forward to having you back at Gallery Hotel Art.Warmest regards,

10/10 – Uitstekend

martyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. Delightful staff. Perfect location for seeing the main attractions. Delicious breakfast. The rooftop bar in all the photos, doesn’t seem to be in this building. But otherwise a great choice
2 nachten verbleven in augustus 2023
Reactie van Gallery Hotel Art Team op 30 aug 2023
Dear Martyn,Thank you for your feedback on your recent stay at Gallery Hotel Art. We sincerely appreciate your kind review. We are glad to read that you loved the location and we are delighted to hear your positive feedback about our staff and our service. The rooftop bar "La Terrazza" is on the top of our sister hotel "Continentale", just in front of us, as you can see from our website.We sincerely hope to have the great pleasure to welcome you back soon.Warmest regards,

8/10 – Goed

Akiyo

Positief: Netheid
1 nacht verbleven in augustus 2023
Reactie van Daniela op 9 aug 2023
Dear Akiyo,thank you very much for your feedback.We hope that the hotel and service are meeting your expectations and we hope that you will enjoy your stay with us.Warm regards,Gallery Hotel Art Team

10/10 – Uitstekend

Alison

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was in a perfect location - right in the middle of the city but secluded on a quieter street. The staff were nice and incredibly helpful. Rooms were clean and spacious.
3 nachten verbleven in juli 2023
Reactie van Gallery Hotel Art Team op 2 aug 2023
Dear Alison, Thank you for your feedback on your recent stay at Gallery Hotel Art. We greatly appreciate your kind review. We are glad to hear your lovely words about our structure, our staff, and our service since we are deeply focused on every single detail. We hope to have the pleasure to welcome you back in the future.Warmest regards,

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property in a super location. Rooms were very nice and spacious. Super breakfast. Wifi worked well and had a great stay. Location is the best in Florence.
3 nachten verbleven in juli 2023
Reactie van Gallery Hotel Art Team op 2 aug 2023
Dear Gary,Thank you for taking a moment to make a review about your stay with us at Gallery Hotel Art. We are glad to read such positive feedback. We truly appreciate the words you dedicated to our structure and we are pleased to hear that you enjoyed your stay and our breakfast :) We sincerely hope to have the pleasure to welcome you back soon.Kind regards,

10/10 – Uitstekend

Sheryn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location and quality of rooms.
3 nachten verbleven in juli 2023
Reactie van Gallery Hotel Art Team op 2 aug 2023
Dear Sheryn,Thank you for taking a moment to review your stay with us. We truly appreciate the gentle words you dedicated to our structure. We sincerely hope to have the great pleasure to welcome you back soon.Warmest regards,

10/10 – Uitstekend

Angelica

1 nacht verbleven in juni 2023
Reactie van Daniela op 9 aug 2023
Dear Angelica,Thank you for taking a moment to review your stay with us. We are very delighted to hear that all your expectations have been met. We sincerely hope to have the great pleasure to welcoming you back soon.Warmest regards,Gallery Hotel Art Team