Luxe hotels in Fort Collins

'The rooms were not very welcoming. They seemed very standard compared to the property. The beds are comfortable.'

'My reservation was hard to find at first, the reception said the reservation was lost in the system because it was booked by Expedia, so a manager had to come and approve my reservation. My only real complaint was only one elevator worked, and I was with my daughter in a wheelchair, I had to wait countless times for the elevator to go up or down and empty so we can finally make it up or down. The morning reception was very kind.'

'Excellent'

'The hotel is very nice but one of the elevators was down for the entire week there. They also advertise laundry, but they do not have machines available to guests so we had to go to a local laundromat. We were there for a softball tournament so having only one elevator was very inconvenient. Only later in the week did they put up a sign to use the service elevator. They were also out of bar soap for the first 2 days we were there so we had to get our own.'

'No breakfast. The room I booked was for 2 queens and I was given 1 king. The staff said they were "completely booked and said it was Expedia's fault. I was with my adult son. We made it work, but it was not what I booked. The carpet was filthy in the rooms and hallway. '