4/10 – Matig
ivonne
Reisde met partner
23 sep 2025
I have been staying in this hotel every year for the past 5 years. It is an old property but beautiful and located on a beach which is lovely. However, the property is on need of a good maintenance. The first room I got had no AC, so first night was a nightmare. Front desk said they don't have a maintenance tech to solve the issue.The next day at noon I got another room with a working AC but the zinc was clogged and water accumulate in a second when you open it. One of the bed pillows was used and has dry blood on it and the furniture has dust. The balcony door was almost impossible to open. And last, but no least, the persons who clean the rooms, don't speak a word on English, I trued to talk with some of them and no luck.Definitely, a very bad experience. Sadly, since I love the place itself. Not worth to expend my vacation time and my money in here. Hopefully they improve.
ivonne
3 nachten verbleven in september 2025