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Beoordelingen van Residences at Nonsuch Bay Antigua

4 out of 5
Residences at Nonsuch Bay Antigua
Hughes Point, Freetown, Antigua

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 195 van 315 beoordelingen" "
Gastenscore: 8 - Goed. 80 van 315 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 315 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 315 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 315 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Paulus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 star resort but very remote
Prachtige villa, werkelijk 5 star. Maar resort is Klein en bied dus weinig vertier. Zonder auto kun je niets.
4 nachten verbleven in augustus 2017

2/10 – Ontzettend slecht

Veronica

2 nachten verbleven in februari 2023
Reactie van Dianna- Guest Relations op 26 feb 2023
Hello Veronica,Thank you for sharing your rating on your recent stay with us.Warm Regards,

8/10 – Goed

Annetta Tonge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in augustus 2022

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Villa was beautiful and it was quiet. It was everything I needed. The staff was friendly and very welcoming. I would recommend this resort, if you like quiet and don't mind being a distance from town.
7 nachten verbleven in juli 2022
Reactie van Guest Relations op 1 aug 2022
Hello Denise, We greatly appreciate your experience on your recent stay with us. It would be an absolute pleasure to have you vacation with us once more. Warm Regards,

2/10 – Ontzettend slecht

David

Reisde met familie
Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Disappointing - No Services and Very Inconvenient
The Residences at Nonsuch Bay were a huge disappointment due to three glaring problems: 1) The location is incredibly inconvenient. Plan on a 40 minute drive to any supermarket or restaurant. 2) There is ZERO communication about facilities at the hotel or nearby landmarks - which is the norm for every other villa or hotel rental I've ever experienced. You're on your own from the minute you arrive. I still don't know where their three pools are! 3) Anyone needing reliable cell or wifi service is out of luck. You may get one bar for wifi in the bedrooms (only maybe) and usually zero cell service throughout the unit. With a sister hotel (Escape) such a short distance away, you would hope for some offer of reciprical privileges - even something as minor as a place for breakfast. But that is NOT the case. There are so many choices in Antigua. Unless you want to spend half your day navigating terrible roads with constant tailgating and opposing traffic crossing into your lane (nighttime is even worse), I strongly recommend finding somewhere else to stay.
3 nachten verbleven in april 2022

4/10 – Matig

Beatriz

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen
We stayed at Nonsuch (Residences) for 3 nights thinking that it was a hotel. IT IS NOT. After the pandemic, the 'Residences' operate as rented "villas" on a self catered basis. There were no hotel-linked option for Breakfast, Lunch or Dinner. The nearest supermarket is 40 min away in English Harbour and there are no dining options nearby other than Rokuni which was great but expensive to eat there every day. Rokuni is not part of the hotel. The beach is full of algae and not the turquoise blue as depicted on website. The check-in lady was rude and said we should have "minimal contact with her" and refused to let us check in early even though the 'hotel' was half empty. There are two pools, one had moss around the edges and the other one was half empty and dirty with branches. Our stay here was like staying in an abandoned resort which is in t he middle of nowhere with zero amenities. On a positive note, Half Moon bay is a 10 min drive from Nonsuch and it is a stunning beach with a little restaurant where we were able to have a great lunch. This is probably the only highlight of staying in this part of the island.
3 nachten verbleven in april 2022

10/10 – Uitstekend

Javier Alejandro

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Nos encantó todo el establecimiento. Genial! Cómo un detalle me dio aria la playa. No es de las mejores
7 nachten verbleven in februari 2022
Reactie van Dianna- Guest Relations op 11 mrt 2022
Dear Javier Alejandro, Thank you for sharing your rating on your recent stay with us. It would be our pleasure to host you on your next vacation with us once again. Best Regards.

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Slightly out of the way
It was really nice, the accommodation is amazing, very spacious, only one place to eat which is very expensive. But other than that it was a great stay
4 nachten verbleven in februari 2022
Reactie van Dianna-Guest Relations op 11 mrt 2022
Dear Ryan, Thank you for sharing your review of your recent stay with us. We a truly delighted to know you've had such an enjoyable time and we look forward to welcoming you back in the near future. Warm Regards,

10/10 – Uitstekend

Cody

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2021
Reactie van Guest Relations op 4 feb 2022
Dear Cody, We greatly appreciate your rating on your recent stay with us. It would be an absolute pleasure to have your vacation with us once more. Warm Regards,

10/10 – Uitstekend

Serhii, Shargorod

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
8 nachten verbleven in december 2021
Reactie van Guest Relations op 10 jan 2022
Dear Serhii, Thank you for your review. We are absolutely delighted to know you have enjoyed your stay with us. It would be a pleasure to have you vacation with us once again. Best Regards.

10/10 – Uitstekend

Cody

7 nachten verbleven in november 2021
Reactie van Dianna- Guest Relations op 21 nov 2021
Dear Cody, We greatly appreciate your rating on your recent stay with us. It would be an absolute pleasure to have you vacation with us once more. Warm Regards,

8/10 – Goed

Gary

Positief: Netheid, personeel en service en comfort kamer
5 nachten verbleven in oktober 2020
Reactie van Anya Tuitt ( Reservations/Guest Services Agent) op 7 nov 2020
Dear Gary, We appreciate your rating on your recent stay with us. It would be an absolute pleasure to have you vacation with us once more. Continue to stay safe and well. Best Regards.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in september 2020
Reactie van Anya Tuitt, Reservations/Guest Services op 26 sep 2020
Dear Valued Guest, We truly appreciate your rating on your recent stay with us. It would be our pleasure to welcome you again in the near future. Warm Regards,

2/10 – Ontzettend slecht

Nichelle

3 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were upgraded to Escape we had a really enjoyable 5 days in Escape . Good food, lovely friendly staff , Clean well appointed room with fabulous view😁 Disappointed that we had three rainy and overcast days but was still warm
5 nachten verbleven in maart 2020
Reactie van Guest Relations op 30 mrt 2020
Dear Valued Guest, Thank you for sharing your review on your recent stay with us. It is truly heartwarming to know you've had such an enjoyable time and we look forward to welcoming you back in the near future. Warm Regards

2/10 – Ontzettend slecht

Nicolas

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in maart 2020
Reactie van Guest Relations op 30 mrt 2020
Dear Valued Guest, Thank you for sharing your rating on your recent stay with us. It is unfortunate that we were unable to exceed your expectation. Please accept our sincere apologies, as it certainly does not reflect the commitment and quality that we hope to share. We are looking forward to hosting you again in the near future. Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people were friendly and the food was terrific!
3 nachten verbleven in maart 2020
Reactie van Guest Relations op 11 mrt 2020
Dear Valued Guest, Many thanks for sharing your review on your recent stay with us. We appreciate your kind words towards the staff and terrific food. It would be a pleasure to have you vacation with us once again. Best Regards.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2020
Reactie van Guest Relations op 11 mrt 2020
Dear Valued Guest, Thank you for your positive rating. It would be a pleasure to have you vacation with us once again. Best Regards.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food was INCREDIBLE. Amazing four course meals every night, and you have a few choices for each course. Water sports are included. And the beach, room, pools, etc are all super private. It never felt crowded. The staff is amazingly friendly and the drinks are delicious. I loved that they had a new special drink every day.
4 nachten verbleven in februari 2020
Reactie van Guest Services op 7 mrt 2020
Dear Valued Guest, Thank you for sharing such a great review on your recent stay with us. We are delighted to hear that your stay with us was the all around perfect holiday. The positive feedback about our rooms, amenities, staff, food and drinks are especially appreciated. We hope to see you again soon. Best Regards

8/10 – Goed

Kyriakos, London

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On the less developed area of the island but to the best possible standards at the time of our visit. The dinner was absolutely five star given this was all inclusive. Great views in many of the rooms. Stuff very helpful and attentive.
7 nachten verbleven in februari 2020
Reactie van Guest Services op 2 mrt 2020
Dear Valued Guest, Thank you for sharing your review of your recent stay with us. Your comments towards our dinner offerings, great views, and helpful staff are truly appreciated. It would be an absolute pleasure to have you vacation with us again. Best Regards.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous resort and super friendly and helpful staff.
7 nachten verbleven in februari 2020
Reactie van Guest Services op 1 mrt 2020
Dear Valued Guest, Thank you for your review. We are absolutely delighted to know you have enjoyed the resort and our super friendly and helpful staff. It would be a pleasure to have you vacation with us once again. Best Regards.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020
Reactie van Guest Services op 27 feb 2020
Dear Valued Guest, Thank you for sharing your review on your recent stay. We are delighted to know you have enjoyed your stay and look forward to welcoming you back in the near future. Best Regards

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Underwhelmed
Limited food options with only one restaurant available.
6 nachten verbleven in februari 2020
Reactie van Guest Services op 27 feb 2020
Dear Valued Guest, Thank you for your review. Your feedback is greatly valuable to us in our effort to continually improve, meet and exceed our guest expectations. Once again, thank you for your review and it would be a pleasure to have you vacation with us once again. Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathrooms need upgrading but for the most part very beautiful resort. The staff was the best part very friendly and accommodating. I would def return.
2 nachten verbleven in februari 2020
Reactie van Guest Services op 27 feb 2020
Dear Valued Guest, Thank you for sharing your review. We are pleased to know you have enjoyed the resort and its offerings. Your feedback is greatly valuable to us in our effort to continually improve, meet and exceed our guest expectations. Once again, thank you for your review and we look forward to welcoming you back in the near future. Best Regards.

10/10 – Uitstekend

A, NYC

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty far away from rest of island. Great rooms.
4 nachten verbleven in februari 2020
Reactie van Guest Services op 24 feb 2020
Dear Valued Guest, Thank you for sharing your positive feedback and rating. We are delighted you have enjoyed your stay with us and look forward to welcoming you back in the near future. Best Regards.

10/10 – Uitstekend

Michael, CT

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best kite boarding school (40knots ) in the Caribbean. Food was excellent
5 nachten verbleven in februari 2020
Reactie van Guest Relations op 20 feb 2020
Dear Valued Guest, Thank you for your positive rating! We are delighted to know you have enjoyed the activities with 40 knots and our food offerings. It would be an absolute pleasure to have you vacation with us once again. Best Regards.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay here! Service is amazing and food is so delicious. Not too close to other places but very relaxing.
5 nachten verbleven in februari 2020
Reactie van Guest Services op 18 feb 2020
Dear Valued Guest, Thank you for sharing your review! It is truly heartwarming to know you really enjoyed your stay and our offerings at the resort. Looking forward to welcoming you back in the near future. Best Regards.

6/10 – Redelijk

Geverifieerde reiziger

7 nachten verbleven in februari 2020
Reactie van Guest Relations op 16 feb 2020
Dear Valued Guest, Thank you for sharing your rating on your recent stay with us. It would be our pleasure to have you vacation with us once again. Best Regards.

2/10 – Ontzettend slecht

Geverifieerde reiziger

2 nachten verbleven in januari 2020
Reactie van Guest Services op 27 jan 2020
Dear Valued Guest, We appreciate your feedback on your recent stay with us. It is unfortunate we were not able to exceed your expectations. However, if you do choose to visit us again, it will be our pleasure to have you. Best Regards.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2020
Reactie van Guest Services op 25 jan 2020
Dear Valued Guest, Thank you for your positive rating. We are pleased to know you have enjoyed your stay and it would be an absolute pleasure to have you vacation with us once again. Best Regards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2020
Reactie van Guest Services op 22 jan 2020
Dear Valued Guest, We appreciate your positive rating on your recent stay with us and it would be an absolute pleasure to have you vacation with us once again. Best Regards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in december 2019
Reactie van Guest Services op 17 jan 2020
Dear Valued Guest, Thank you for your rating. It would be a pleasure to have you vacation with us once again. Warm Regards.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Comfort kamer
7 nachten verbleven in december 2019
Reactie van Guest Services op 17 jan 2020
Dear Valued Guest, Thank you for your rating. It would be a pleasure to have you vacation with us once again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2019
Reactie van Guest Relations op 17 dec 2019
Dear Valued Guest, Thank you for taking time out to review your recent stay at Nonsuch Bay.

10/10 – Uitstekend

Geverifieerde reiziger

9 nachten verbleven in november 2019
Reactie van Guest Relations op 8 dec 2019
Dear Valued Guest, Thank you for your review at Nonsuch Bay Resort. It was a pleasure having you vacation with us!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like the spacious room, staff was very friendly, the beach could be improved, beach shower was not working.
3 nachten verbleven in december 2019
Reactie van Guest Services op 18 jan 2020
Dear Valued Guest, Thank you for your review on your recent stay with us. We appreciate your positive feedback about our rooms and staff. Our apologies for the inconvenience with the beach shower. This issue has since been fixed. Once again, thank you for your review and it would be our pleasure to have you vacation with us once again. Best Regards.

8/10 – Goed

Jillian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2019
Reactie van Guest Relations op 8 dec 2019
Dear Valued Guest, Thank you for your review at Nonsuch Bay Resort. It was a pleasure having you vacation with us!

10/10 – Uitstekend

Shermain, Antigua

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Loved the overal concept . Great customer service. Went out of their way to welcome and please. Didnt like the fact that there was no room service
2 nachten verbleven in oktober 2019
Reactie van Guest Relations op 5 nov 2019
Dear Valued Guest, Thank you for taking time to review your recent stay at Nonsuch. We are thrilled to learn that you had an overall good holiday experience with us. Your comment on our offerings has been noted. We appreciate feedback like this that will best help us in guests satisfaction. Looking forward to welcoming you back.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic resort, made us and our young daughter feel most welcome.
10 nachten verbleven in oktober 2019
Reactie van Guest Relations op 28 okt 2019
Dear Valued Guest, Thank you for taking time out t review your recent stay with us. It brings us pure joy knowing that you and your Family thoroughly enjoyed your vacation. We look forward to welcoming you all back in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in oktober 2019
Reactie van Guest Relations op 23 okt 2019
Thank you for reviewing your recent stay at Nonsuch Bay.

10/10 – Uitstekend

Trey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort staff from management to housekeeping are absolutely amazing. Allisha and Zoe are the best. Miss Schena and Miss Cheryl it was an absolute pleasure meeting you and appreciate your professionalism. Great food for every meal and beautiful views at each meal!
3 nachten verbleven in oktober 2019
Reactie van Guest Relations op 16 okt 2019
Thank you for sharing your review of our resort and for choosing to stay with us. We do appreciate your feedback and comments which we will share with our team. We are happy to know that you had an overall wonderful stay at our resort, and do hope to welcome you back soon for another great stay.

2/10 – Ontzettend slecht

Aoife, Toronto

Reisde met partner, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I liked that the room was as described. The hotel staff did not clean the rooms properly, we had to ask 3 times, and as a result I had to get medical attention when we got back from the trip (bites). Food and drinks are extremely limited. Half the resort was closed and no notice was given to customers. Given that the hotel is 35 mins away from everything, we should have been informed as we were relying on the actives on the other side of the resort. Manager was extremely rude.
7 nachten verbleven in september 2019
Reactie van Guest Relations op 16 okt 2019
Thank you for sharing your review of your recent stay with us. It's sadden to learn that your experience was not an enjoyable one. We aim to provide quality service to all our guests and it’s unfortunate that we did not meet his mark with you. Please note that we will share your valued comments with our Management Team to be addressed. We do hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved absolutely everything about this property! We had the most relaxing time during our stay and we can't wait to come back!
7 nachten verbleven in september 2019
Reactie van Guest Relations op 2 okt 2019
Dear Valued Guests, Thank you for your feedback. We are delighted you enjoyed your stay with us and are looking forward to welcoming you back to the resort.

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Second time there. Beautiful clean rooms, all staff very friendly and accommodating. Lots of activities.
3 nachten verbleven in augustus 2019
Reactie van Guest Relations op 4 sep 2019
Dear Valuable Guest, Thank you for your amazing review. We appreciate the time taken to share your experience with us. We look forward to welcoming you again in the near future. Best Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Honeymooners
A very private and picture-worthy stay. It was everything we could have asked for the start of our honeymoon.
2 nachten verbleven in augustus 2019
Reactie van Guest Relations op 4 sep 2019
Dear Valuable Guest, Thank you for your review of your recent stay with us. We are pleased to hear you had an overall great honeymoon with us. Looking forward to welcoming you again. Sunny Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were all very friendly and the service was excellent.
7 nachten verbleven in augustus 2019
Reactie van Guest Relations op 4 sep 2019
Dear Valuable Guest, We thank you for your honest and kind review. We look forward to seeing you again in the near future! Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2019
Reactie van Guest Relations op 4 sep 2019
Dear Valuable Guest, We appreciate your feedback and look forward to welcoming you back with us again! Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
Beautiful beach and landscape. Scenori was lovely.
5 nachten verbleven in augustus 2019
Reactie van Guest Relations op 4 sep 2019
Dear Valuable Guest, We appreciate your feedback and look forward to welcoming you back with us again! Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good to stay and relax with peacefull environment.
1 nacht verbleven in augustus 2019
Reactie van Guest Relations op 4 sep 2019
Dear Valuable Guest, We are honored to receive this review and hope to see you in the near future to have an even better experience than your last. Regards.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2019
Reactie van Resort's Representative op 27 aug 2019
Dear Valued Guest, We appreciate your Feedback.