It is a nice resort, a bit on the older side but most of it has been nicely refurbished. Rooms were big, beds were comfortable, everything was clean. The staff was super nice and very professional.
However, particularly when it comes to all-inclusive experiences, a very big part is played by food and animation. The last one was virtually absent, with some super short events only from 9:30 PM to 10:30 PM.
And then the sore point: food and drinks. I won't go as far as saying that it was terrible, but it was mediocre at best. We ended up eating outside the hotel. Drinks were even worse, and not because of the bartenders, but because of the ingredients they had to use (cheap spirits, syroups instead of fresh ingredients, etc.).
A big star goes to Carolina at the reception, she is a ROCKSTAR - definitely among the best ones I've ever interacted with. Great job!