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Beoordelingen van Museum Hotel

3 out of 5
Museum Hotel
No.76, Jalan A.S Mansor, Georgetown, George Town, Penang

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 254 van 497 beoordelingen" "
Gastenscore: 8 - Goed. 198 van 497 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 497 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 497 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 497 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Rick

Positief: Netheid, personeel en service
The Penang museum of history
The museum hotel is gorgeous to look at and has a colonial feel to it. However, behind this beauty it balances between historic and outdated. The room is a bit squeaky, the rooftop has a nice view over the city. The hotel is situated at the border of the historic centre, so visiting places takes a small stroll or should be done by taxi.
3 nachten verbleven in juni 2018
Reactie van John op 2 aug 2018
Dear Rick. Thanks for staying with us. We appreciate your feedback! Looking forward for your return, and will definitely improve our services to enrich your staying experience with us. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

10/10 – Uitstekend

Dorien

Positief: Netheid, personeel en service en comfort kamer
Authentiek hotel, fijne sfeer
Prima hotel. Ietwat kleine donkere kamer, maar daar bevind je je toch niet erg veel. Bedden sliepen goed, het zwembadje is leuk om af te koelen en de sfeer die het hotel uitstraalt is erg fijn. Authentiek. Fijn hotel op loopafstand van alle bezienswaardigheden.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Geweldige service!
Geweldige service in hotel, aardig personeel, alles is mogelijk! Lekker ontbijt (complimentary). Verdere voorzieningen zijn beperkt. Wasservice is relatief erg duur.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our loveliest stay in Malaysia!
The people at Museum hotel are very eager to make your stay a great one. Great interior, lovely breakfast, perfect!

6/10 – Redelijk

Geverifieerde reiziger

TV astro not working. Too early knocking noise at 6 am morning.!!!
1 nacht verbleven in december 2020
Reactie van Regards, Glorie op 5 jan 2021
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Be, Petaling Jaya

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
1 nacht verbleven in oktober 2020
Reactie van Veena op 7 okt 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 – Goed

Mohd Annuar Mohd Saleh

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020
Reactie van Regards, Glorie op 3 okt 2020
Dear Md Annuar, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good ambience
2 nachten verbleven in augustus 2020
Reactie van Regards, Glorie op 2 sep 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

6/10 – Redelijk

Vasuki

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020
Reactie van Regards, Glorie op 28 jul 2020
Dear Vasuki, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 – Uitstekend

afrorakda, Kuala Lumpur

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The exterior and interior are retro, clean, beautiful and so cute.
2 nachten verbleven in juli 2020
Reactie van Regards, Glorie op 23 jul 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
1 nacht verbleven in juli 2020
Reactie van Regards, Glorie op 23 jul 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 – Goed

chandran

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Was good. All the antique concepts. It's bring back to childhood memories.
1 nacht verbleven in juli 2020
Reactie van Regards, Glorie op 13 jul 2020
Dear Chandran, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Promises, Promises
I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
3 nachten verbleven in juni 2020
Reactie van Regards, Glorie op 5 jul 2020
Dear Sir, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i really love the place
1 nacht verbleven in maart 2020
Reactie van Regards, Raveena op 11 mrt 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2020
Reactie van Raveena op 8 mrt 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I must rate this hotel at 5 stars. Although some facilities are a bit old, all of them are well maintained. The location is perfect and close to many tourists spots. Last but not least, their cat Leo is the best cat in Penang.
1 nacht verbleven in februari 2020
Reactie van Regards, Glorie op 8 mrt 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 – Uitstekend

Michele, San Diego, California, USA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the cheerful welcome with a towel to wash your hands and a nice smooth lemongrass drink, to the amazing employees, we didn’t want to leave. Reveena, one of the front desk clerks, is the most delightful young lady and truly is an asset to the hotel. We had a complication with losing a phone and she worked hard to help us get it back, even stayed past her duty time. We are forever grateful to her. Our King suite was absolutely breathtaking and we couldn’t get enough of the friendly cats that are part of the hotel staff. ❤️
3 nachten verbleven in februari 2020
Reactie van Regards, Glorie op 8 mrt 2020
Dear Michele, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van Regards, Glorie op 2 mrt 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful Heritage hotel. Comfortable room. Well kept. Lovely front desk staff. Very Helpful and always smiling! Lots of good food options within a few minutes walk. Easy to walk to all the sights. Bathroom a bit dated. The pool should not be advertised as such. You can really only dip your feet.
4 nachten verbleven in februari 2020
Reactie van Regards, Glorie op 29 feb 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 – Goed

Wendy Anne

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020
Reactie van Regards, Glorie op 28 feb 2020
Dear Wendy, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place was well maintained culturally and very clean. Rooms are on the smaller side but overall a good stay.
2 nachten verbleven in februari 2020
Reactie van Regards, Glorie op 25 feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon sejour
Bonne Accueil du receptionniste avec un verre de jus frais super quand tu arrive d'un voyage, hotel original niveau decoration, le petit dejeuné bien
2 nachten verbleven in februari 2020
Reactie van Regards, Glorie op 23 feb 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in februari 2020
Reactie van Regards, Glorie op 15 feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Kay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walking distance to shops and restaurants. Easy access to bus. Be aware some bus drivers don't stop for whatever reason. I have 4 buses passed me and other tourists. I mean they act like they don't see you standing there with your hand waving them down. It is a problem for the foreign people who lives there as well but they say they report but nothing was done.
3 nachten verbleven in februari 2020
Reactie van Regards, Glorie op 15 feb 2020
Dear Kay, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 – Uitstekend

geckbee

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
很棒的酒店 地点也很房便。服务员 全部态度都很好
2 nachten verbleven in januari 2020
Reactie van Regards, Glorie op 8 feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Lars

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trevligt hotel
Trevligt hotell, bra frukost men tyvärr så är swimingpoolen lite väl liten under 1m djup. Så det är enbart en barnpool
2 nachten verbleven in februari 2020
Reactie van Regards, Glorie op 8 feb 2020
Dear Lars,, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, comfort kamer
A lot of mosquitos and I ended up with bug bites all over my body.
3 nachten verbleven in februari 2020
Reactie van Regards, Glorie op 8 feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
シャワー等の水圧不足で給湯設備面の不便が感じられる。スタッフのサービスは良い。
3 nachten verbleven in januari 2020
Reactie van Regards, GLORIE op 1 feb 2020
Dear Guest. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 – Uitstekend

Adwa, Johor Bahru

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel ..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
2 nachten verbleven in januari 2020
Reactie van Regards, Glorie op 22 jan 2020
Dear Adwa, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

NLF, San Francisco

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Regular rooms are rather small and dark and face a wall, though they have nice furnishings. As do all the public areas. The breakfast hot offerings were served tepid because the plates had been arranged in advance. Solution is to order the muesli. The pool was a delightful bonus for chilling after a long hot day. The staff were gracious and helpful. Our sink and shower did not drain very well. Nor did the sink in the room of a friend. We were moved one night to one of the rooms on the street side because of the drainage problems which had lots of light and room, and was absolutely lovely but would surely have cost twice the price had we had to pay for it. The hotel is a nice quiet location with easy access to nearby restaurants. Another bonus was the roof deck with a lovely view over the city.
3 nachten verbleven in januari 2020
Reactie van Regards, Glorie op 22 jan 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
中心地よりやや離れており通りからのアプローチは袋小路状態の場所に位置する。 夜中に徒歩で帰る場合などはその道に全く人気は無く暗いため1人での徒歩には不安を感じる。 フロントの愛想は良いのだが、頼んだ事を引き受けたのに実行しない。(金庫が最初から閉じてロックされていたため使用出来ない) タオルは補充するが何故か古いタオルは回収しない。 トイレットペーパーが切れているのに補充しない。 どれも頼めば良いのだが、上記のように愛想良く引き受けるが実際には行動しない。仕方なく廊下に出ている掃除婦に直接頼む事数回・・良くある東南アジアの中の下レベルのホテル。
2 nachten verbleven in december 2019
Reactie van Regards, Glorie op 23 jan 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 – Uitstekend

YOUNGYAEN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van Regards, Museum Hotel Team op 26 jan 2020
Dear Young, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extraordinary Stay here!!
Rooms are clean and cosy with antique-styled renovation. What's more important is the hotel staff are super firendly. Ryan-the one who works at the front desk is super warm and professional.
3 nachten verbleven in januari 2020
Reactie van Regards, Glorie op 14 jan 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Regards, Glorie op 9 jan 2020
Dear Guest. We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Karen

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Quaint hotel
Room was a bit small but service was good. Staff were helpful and warm.
2 nachten verbleven in januari 2020
Reactie van Regards, Glorie op 7 jan 2020
Dear Karen, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2020
Reactie van Regards, Glorie op 5 jan 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Jyh Jiuh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
很有特色的的飯店
3 nachten verbleven in december 2019
Reactie van Regards, Glorie op 23 jan 2020
Dear Jyh, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The staff is very friendly and the breakfast though a bit limited in choice, is lovely. Housekeeping needs to be improved though.
3 nachten verbleven in december 2019
Reactie van Regards, Glorie op 5 jan 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Ina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hervorragend und sehr empfehlenswert
Wunderbares Hotel mit tollem Service und super großen bestens eingerichteten Zimmern. Das Personal ist sehr hilfreich und nett bei Fragen und Tourplanungen. Unseren Aufenthalt haben wir sehr genossen.
2 nachten verbleven in december 2019
Reactie van Regards, Glorie op 4 jan 2020
Dear Hervorragend, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful and historic place to stay!
This is a beautiful and historic place to stay. I would happily go back and stay a week or more!
1 nacht verbleven in december 2019
Reactie van Josh op 30 dec 2019
Dear David, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback! Regards, Joshua

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service, comfort kamer
4 nachten verbleven in december 2019
Reactie van Regards, Glorie op 26 dec 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
滞在時の感想
スタッフは親切でした。
夜のホテルの全景
2 nachten verbleven in december 2019
Reactie van Regards, Glorie op 29 dec 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in december 2019
Reactie van John op 20 dec 2019
Dear (Guest Name). We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

8/10 – Goed

Lina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Utmärkt boende för få nätter
Vi bodde här i två nätter och trivdes jättebra. Personalen var trevlig och väldigt hjälpsam. Våran safetybox fungerade inte när vi kom så vi fick byta rum direkt. Det krånglade med tvättservicen som man kunde använda vis hotellet (de missfärgade en skjorta) men personalen hjälpte oss att lösa detta! Skulle absolut bo där igen, väldigt billigt med tanke vad man får. Positivt: personal, service, duschen var rymlig och ren, sängarna var inte så hårda som de kan vara på många andra hotell i Asien. Fint hotell. Negativt: mörka rum då fönstret öppnas in i ett litet utrymme mellan husen, ej möjlighet att ladda telefon bredvid sängen och lite unken doft i rummet som dock försvinner när ac:en sätts igång.
2 nachten verbleven in december 2019
Reactie van John op 20 dec 2019
Dear Lina. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

10/10 – Uitstekend

Heide

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2019
Reactie van Regards, Glorie op 14 dec 2019
Dear Heide, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

hui leng

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Poor room maintenance
The common places of the hotel is nicely renovated but the room is poorly maintained. The air con of the first room given is not working well. We changed to a second room which is better but the freight is not working.
2 nachten verbleven in november 2019
Reactie van Regards, Glorie op 1 dec 2019
Dear Hui, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

TAN

2 nachten verbleven in november 2019

8/10 – Goed

AKI, 神奈川

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
受付の方々はフレンドリーで対応がよかった。部屋も清潔感があり、心地いい。
6 nachten verbleven in november 2019
Reactie van Regards, Glorie op 1 dec 2019
Dear Aki We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Clera

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in november 2019
Reactie van John op 24 nov 2019
Dear Clera. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
プラナカン風のインテリアが素敵。屋上からの夜景がキレイでした。
3 nachten verbleven in november 2019
Reactie van Regards, Glorie op 23 nov 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!