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Beoordelingen van Castlecary House Hotel

3 out of 5
Castlecary House Hotel
Castlecary Road, Castlecary, Glasgow, Scotland

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 109 van 324 beoordelingen" "
Gastenscore: 8 - Goed. 133 van 324 beoordelingen" "
Gastenscore: 6 - Redelijk. 53 van 324 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 324 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 324 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Susanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very nice, breakfast was good.
1 nacht verbleven in april 2024

8/10 – Goed

Jacqueline

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jan at reception was wonderful. Eager to accommodate any/all requests. She was personable and made our stay pleasurable.
2 nachten verbleven in april 2024

8/10 – Goed

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was just the job for our over night stay.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Volkan

Zakenreiziger
Positief: Netheid, personeel en service
The hotel gave me a separate apartment. There was a lamp outside every apartment that stayed on all night. The curtains were very thin and poorly maintained. The room was bright all night, and I tried to figure out how to turn off the lamp until morning, but I couldn't. It was impossible to sleep in that brightness, and I woke up extremely tired.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Gerry

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Night in castlecary
Business 1 night stay. Great service, food and hospitality, prawn cocktail and mixed grill excellent, staff were very attentive and welcoming
1 nacht verbleven in januari 2024

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Great potential, but disappointing stay
The staff here were excellent, as all offered great service. The small selection of continental breakfast with your choice of freshly cooked hot breakfast too was also excellent and the surroundings were comfortable, clean and stylish. The issues relate to the accommodation, specifically the motel style rooms surrounding the car park. We walked in to a very cold room, but I'm pleased to say the radiator worked so well the room was warm in 10 minutes. Our twin room was very spacious, but quite run down. There was a permanent stain on the throw over the bed, the mirror looked like it should have been thrown out a decade ago, the shower door didn't form a proper seal when closed, there was no shelf in the shower, no heating in the bathroom, and no curtain covering the window on the rear door. There is a film on the glazed panels for privacy, but it doesn't stop a lot of light beaming through all night. Unfortunately the worst thing was the thick layer of dust on the top shelves of the open cupboard. I put my jumper on there and it got covered in dust. The rest of the room was very clean,. I appreciate if a cleaner is smaller than 6ft they won't see it, but you have to expect an open shelf will get dusty and clean it. I think staying in the main hotel should be good, but I wouldn't recommend staying in the motel style rooms between the car park and the main road.
2 nachten verbleven in januari 2024

6/10 – Redelijk

Henrich

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Chris

1 nacht verbleven in december 2023

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly helpful staff, spacious accommodation, ample parking
1 nacht verbleven in december 2023

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

6/10 – Redelijk

Mackenzie

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

8/10 – Goed

ZHENYONG

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Leonie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff great food large room
3 nachten verbleven in september 2023

8/10 – Goed

Daniel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay with a few missing elements
It was a nice spacious room, with a very large bathroom. It is associated with a restaurant, which serves some very nice dishes. There are a few things missing and some strange practical choices in the room and bathroom - but overall it was a good stay.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly helpful staff
1 nacht verbleven in september 2023

10/10 – Uitstekend

José María

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Habitación cómoda pero ruidosa.
La estancia y atención muy agradable pero la habitación tenía ruido de los extractores de humo un ruido desagradable.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jennifer, Pittsburg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel.. The staff were super friendly and helpful. Our room was large and very clean.. Would definitely stay here again in the future.
2 nachten verbleven in september 2023

8/10 – Goed

Jean-Michel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

4/10 – Matig

Thomas

Negatief: Netheid, staat van de accommodatie en faciliteiten
Didn't get breakfast can I get a refund for my breakfasts
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Jeremy

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was not near anything - center of town required driving
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

francis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I shall return
Very good practical accommodation. The staff, service and standard of food were of a very high standard. The only negative feedback that I'm passing on is that there was a number of cigarette dumps discarede outside of the chalets
1 nacht verbleven in augustus 2023

8/10 – Goed

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home from Home
We stay regularly at Castlecary House Hotel as we are always well looked after. This trip was no exception.
2 nachten verbleven in juli 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Ok - wouldn’t pay full price
It was ok. It’s a bit dated, wouldn’t say it looked exactly like it’s pictures. The bar / restaurant area though was nice and modern
1 nacht verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Handy stop off on the way to Glasgow or Edinburgh
Our rooms were not in the main building. They were big but definitely need refreshing. Good dinner and breakfast. Handy stop off on our way back to Edinburgh.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Judith

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

A

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unloved and tired...
The accommodation part of this hotel is totally unloved and tired, which is exactly how as a guest you will feel the day that you check out of this hotel. They do not have any systems in place to ensue that the maid services highlight any issues with the room before they then sell the rooms to unsuspecting guests. They tricked me into paying full price for a room that did not have a working TV. It is also did not have a remote control with batteries that worked either. The TV remote would not operate the TV even when fitted with new batteries. The TV would also not work using the manual buttons on the side. So, basically I purchased a room without a TV! Thanks! I also had to put up with a constant very loud drip from the shower head during my whole stay. Thanks for that! To top it off I go to iron a couple of shirts and find a filth ironing board cover! Thanks for that one too! Although, the carpets in the room weren't filthy (I've seen worse), they were dirty. So, why not hire a rug doctor and give the carpets a clean, and while your at it, wash or replace the ironing board cover, and whilst your doing that fix the TV, and also whilst your in the mood for it fix the shower head too. And then, and only then, place the room back up for sale!! Room 254.. I wasn't even offered any discount on my evening meal, or even a free pint!! Thanks for that!! I'll never go back to that hotel again...!!
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Nicola

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff where brilliant and the room was nice just a nice quiet area to relax
1 nacht verbleven in juli 2023

8/10 – Goed

Timothy

Reisde met familie
Positief: Netheid
Good overall but no TV picture.
1 nacht verbleven in juni 2023

8/10 – Goed

Alan

1 nacht verbleven in mei 2023

8/10 – Goed

Alexandra

2 nachten verbleven in april 2023

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
The hotel was very clean, very comfortable and the staff were great, the price of the room was very reasonable the bar and grill was lovely, reasonably priced, and the staff in there were great. We had a fantastic weekend
2 nachten verbleven in april 2023

10/10 – Uitstekend

martyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

10/10 – Uitstekend

Fiona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place for a stop over.
Good location as just off motorway. Room nice and clean and warm. No issues.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Sharon

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Linda

1 nacht verbleven in december 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a good sized room, very warm, bed was comfortable.
1 nacht verbleven in november 2022

10/10 – Uitstekend

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

10/10 – Uitstekend

John

1 nacht verbleven in oktober 2022

6/10 – Redelijk

Tim

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dated and damp
Rooms dated and in need of refurb. Damp on the walls. Bar and restaurant very good with great service all round.
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Rachel

Zakenreiziger
Positief: Netheid, personeel en service
Okay for one night
The stay was okay for one night. The room was too hot, was able to turn down the heating but when opened the window was kept awake by traffic. Walls thin could hear coughing from somewhere. Pillows uncomfortable. Shower was powerful
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Yasmin

Reisde met een groep, Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Left waiting around for ages just to be seen to
1 nacht verbleven in augustus 2022

8/10 – Goed

Mia

1 nacht verbleven in juli 2022

6/10 – Redelijk

Karen

Positief: Netheid, personeel en service
Usually Good this Time Not So Much
They firstly put us in a room with the curtains hanging down at one side and a light that flickered on and off right o/s window, we asked to move they only had a room above a function that was scheduled to finish at 1am, which was very noisy. When we went to breakfast we were told someone else had that room booked so we needed to vacate by 11 ao they could get it cleaned. I said we could be out by 12 but not 11, which was agreed. We paid £220 for 2 nights and feel something should've been offered for the nightmare we had with rooms. Breakfast and staff there were all great as usual.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Elizabeth

2 nachten verbleven in juni 2022

6/10 – Redelijk

Rosie

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Area was quiet, good parking att area. Self contained flats were basic. Although on website it mentioned black out curtains but room was still bright with curtains closed so couldn't get a decent sleep. The food was lovely but had to wait a while for service and food.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Gerard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

2/10 – Ontzettend slecht

Brian

1 nacht verbleven in mei 2022