Hotels met roomservice in Gold Coast

'Unfortunately, I was unable to make this trip due to medical issue. I tried to cancel booking through Expedia, at 5:30, and was told I couldn't cancel and the Hotel was keeping an amount of money, which was more I paid for the room. That was a refundable booking as well. Expedia was going to reach out to the hotel directly to see if they would waive the cancelation price, but the hotel didn't. Next step was filing a claim with the travel insurance company - this entire process is pain...

'Large room'

'Very clean and breakfast was very good. Parking lot was tight but covered and looked safe.'

'The girl at counter initially helpful- one employee down- so she had too Much to do- graduation weekend- chaos- our room was not acceptable- ac malfunctioning, no other room available - banking like crazy - girl couldn’t help - overwhelmed With customers. Booked thru Expedia- so they intervened and we got our money back- the hotel initially didn’t want to do that. Maybe other times the hotel is ok- might be just one off'

'Place was fantastic. The walls are thin but stay on the top floor and keep the TV on low and you won’t hear anything.'

'Room was disgusting door didn’t lock you could walk in with out a key note with the stay'