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Beoordelingen van Pacific Surf

3.5 out of 5
Pacific Surf
373 Golden Four Drive, Tugun, QLD

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 56 van 82 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 82 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 82 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 82 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 82 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Pietro

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is close to the beach I would recommend that we specifically ask for a unit with aircon next time we book
9 nachten verbleven in februari 2024
Reactie van Ann op 16 apr 2024
Thank you for your review, as not all our apartment have air conditioning it is best to call prior to booking and then we can discuss the apartment with you.

10/10 – Uitstekend

LINDA N

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in december 2023
Reactie van Ann op 11 dec 2023
Thank you for your great review, we are pleased that you enjoyed your stay.

6/10 – Redelijk

annette

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Old broke cupboards, hot water in only one bathroom, very dusty on bed head and under bed
8 nachten verbleven in november 2023
Reactie van Ann op 15 nov 2023
Thank you, Annette, for reaching out with your review, you did not mention any of these problems during your stay or we would have addressed them immediately, we did advise at the time of booking that the apartment had not been renovated.I have just checked the apartment which has also had a guest stay since your departure, there is hot water to both bathrooms, none of the cupboards are broken, they are old cupboards which is why the apartment is listed as standard due to not being renovated. We will address any dust under the bed.

8/10 – Goed

Chelsea-Jean

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Wonderful place. Will definitely stay here again
2 nachten verbleven in september 2023
Reactie van Ann op 24 sep 2023
Thank you for your positive review, we are pleased that you enjoyed your stay and look forward to seeing you again.

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, comfort kamer
I took my mum away to catch up with some people. The unit was well located and met both our needs completely. Good access for the less physically able and good ammenity overall. A lovely pool, easy access to the beach and great views!
5 nachten verbleven in september 2023
Reactie van Ann op 24 sep 2023
Amanda we are pleased that you enjoyed your stay and were happy with the apartment.

10/10 – Uitstekend

Danny

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was a lovely place to stay with everything you needed in the kitchen if you chose to cook. We would stay there again with the children
2 nachten verbleven in juni 2023
Reactie van Ann op 19 jul 2023
Thank you for you kind review, we hope to see you again soon.Pacific Surf Apartments

10/10 – Uitstekend

Dan

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Stunning views
5 nachten verbleven in april 2023
Reactie van Ann op 26 apr 2023
Thank you Dan for your review, we look forward to seeing you again in the future

8/10 – Goed

James

Reisde met familie
Positief: Netheid
We loved the location and enjoyed the walking/cycling track. The beds were comfortable but the lack of air con would have been concerning if it was any hotter. The shower pipes squealed which was annoying.
2 nachten verbleven in april 2023
Reactie van Ann op 26 apr 2023
Thank you for your review James, we are pleased that you enjoyed your stay. Will pass on your unit comments to the owner.Hopefully we will see you again soon.

10/10 – Uitstekend

Marcia

Reisde met familie
Positief: Netheid, comfort kamer
Very lovely apartment
2 nachten verbleven in februari 2023
Reactie van Ann op 16 feb 2023
Thank you for your kind review, we are pleased that you enjoyed your stay with us.

8/10 – Goed

jessica

10/10 – Uitstekend

Chelsey

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Best views! We had everything we needed provided in the apartment. Right on the beach & close to everything. Ann the manager is amazing & we loved it so much we’ve already booked for next year!
Reactie van Ann op 18 jan 2023
Thank you so much Chelsey for your lovely review, we are pleased you enjoyed your stay and we look forward to seeing you again.

10/10 – Uitstekend

Joanne, Brighton

10/10 – Uitstekend

Tom

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great position and close to everything.
4 nachten verbleven in mei 2022
Reactie van Ann op 13 mei 2022
Thank you for your review, we are pleased that you enjoyed your stay

8/10 – Goed

Natalie

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location of this property is perfect. It is right on the beach and close to shops. The view was amazing even though we were only on the first floor.
2 nachten verbleven in oktober 2021
Reactie van Ann op 1 nov 2021
Thank you for your review, we are pleased that you enjoyed your stay with us.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was great.
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The view was amazing, close to alot of things..
2 nachten verbleven in juni 2021
Reactie van Ann op 21 jun 2021
Thank you for your review, we are fortunate to have a great location and apartments with great views.

10/10 – Uitstekend

Robert

Positief: Netheid, comfort kamer
Awesome
Great place to stay. Spacious unit with great amenities right on the beach front. Very quiet & safe location. Easy drive to shopping in a number of locations. Will stay here again.
2 nachten verbleven in mei 2021
Reactie van Ann op 26 mei 2021
Thank you for your review, we are pleased that you enjoyed your stay and look forward to seeing you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic property in a great location right on the beach, quiet surrounds, very clean and spacious apartment and well appointed. I would recommend to anyone to stay her. Very friendly hosts and a late checkout which was much appreciated. 10 out of 10 for me.
2 nachten verbleven in maart 2021

10/10 – Uitstekend

Tony, Buccan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I like everything about this place, it ticked all the boxes .
4 nachten verbleven in januari 2021
Reactie van Ann op 10 jan 2021
Thank you so much for your review, we are pleased that you enjoyed your stay and look forward to seeing you again.

8/10 – Goed

powerboat13, Queensland

Reisde met familie
Positief: Netheid
Located in a good location for surf and access to Burleigh and Coolangatta. Very clean apartment. Need to include some cleaning stuff for guests.
7 nachten verbleven in december 2020
Reactie van Ann op 12 jan 2021
Thank you for your review.

10/10 – Uitstekend

Mike, Goondiwindi

Reisde met een groep
Positief: Netheid, voorzieningen
The view was exceptional & managers were extremely helpful.
2 nachten verbleven in maart 2020
Reactie van Ann op 24 mrt 2020
Thank you for your kind review, we are pleased you enjoyed your stay and look forward to seeing you again.

10/10 – Uitstekend

Letitia

3 nachten verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in december 2019
Reactie van Ann op 15 feb 2020
Thank you for your positive review

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was nothing to dislike. It was grest and right on the Beach. Only a walking/bike Track to cross
5 nachten verbleven in oktober 2019
Reactie van Ann op 20 okt 2019
Thank you so much for your kind review, we are pleased that you enjoyed your stay and look forward to seeing you again. Ann & Allan Jones Managers

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location staff very friendly and easy to deal with
2 nachten verbleven in juli 2019
Reactie van Ann Jones op 14 jul 2019
Thank you for your review, we are pleased that yo enjoyed your stay and look forward to seeing you again soon. Kind Regards Ann Jones

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2019
Reactie van Ann Jones op 22 apr 2019
Thank you

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in Unit 8. This unit is beautiful. The complex is very clean and tidy. Property Management staff are super friendly and helpful.
4 nachten verbleven in april 2019
Reactie van Ann op 22 apr 2019
Thank you for your review, we are pleased that you enjoyed your stay.

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful and lovely
I had stayed here before and really loved it. My daugher, her partner her and i stayed here for around three nights. The new owners are lovely, welcoming and professional. I would definitely stay here again.
3 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ocean views handy location good cafes around and eat a few times at the Tugan tavern good value and enjoyed the meals.
7 nachten verbleven in juli 2018

10/10 – Uitstekend

Ronnie, Bassano

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Gold Coast
We had a lovely week on the Gold Coast at the Pacific Surf. Excellent place to stay - helpful staff and great location right on the beach.
5 nachten verbleven in april 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
This hotel is comfortable and had everything we needed for our three day stay. Its in a great location, within walking distance of the shopping centre and restaurants. Its five minutes away from the airport and right next to the beach.
3 nachten verbleven in maart 2018

10/10 – Uitstekend

Jeanette, Melbourne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Walking distance to Tugun. Beachfront. Excellent. Good cafes.
5 nachten verbleven in oktober 2017
Reactie van Robyn op 16 nov 2017
Hi Janette, We are pleased to hear you enjoyed your stay at Pacific Surf and we look forward to seeing you again soon. Regards

8/10 – Goed

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2017

10/10 – Uitstekend

Chris, helensvale

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect family holiday
Pacific Surf was right on the beach and thin perfect getaway for us even though we are only from the north end of the coast. The kids loved the beach but their favourite was going in the pool (heated) so comfortable spring temp to swim in. The apartment had everything we needed - beds were clean and comfy, kitchen had all cooking utensils. Bathrooms were slightly dated but were fully functional- but them being dated did not worry us as you are only in them up to shower and use the toilet! Everything worked perfectly. Staff were friendly and welcoming. It was exactly what we needed and we would stay again!
3 nachten verbleven in september 2017

10/10 – Uitstekend

Casey, Brisbane, QLD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, comfortable accommodation.
We had a great time. Lovely staff. The unit was clean, comfortable and right on the beachfront. Hope to get there again.
3 nachten verbleven in juni 2017
Reactie van Robyn op 5 jul 2017
Hi Casey, Thank you for choosing to stay at Pacific Surf Apartments we are pleased to hear you enjoyed your time with us. We look forward to seeing you again. Regards

10/10 – Uitstekend

Li Ling

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great access to the beach
The apartment was clean, spacious and comfortable. We can just walk to the beach without crossing any road, as the beach is just connected to the apartment. They have a heated pool which the kids have fun playing in it. Our unit 32 has great view of the ocean. We will definitely stay here again if we come to Goldcoast.
3 nachten verbleven in juni 2017

8/10 – Goed

Mel, Brisbane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing family getaway
Can not fault our recent stay at Pacific Surf our room was comfortable, modern and came with an absolute beach front view and huge balcony to enjoy it from. We loved our 3 night stay and will book again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely apartment number 32, great ocean view
Hotel staff very friendly, awesome view, close to shops and restaurants, perfect for families and we loved the pool and the location, kids had fun in the games room, all the appliances worked perfectly in the flat, well equipped room, it seemed very spacious overall we had a lovely stay and would recommend Pacific Surf to everyone.

10/10 – Uitstekend

Wendy, Wellington, NZ

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great location right on the beach
Excellent place to base yourself - very pleasant views and peaceful (even with the planes going overhead!)

10/10 – Uitstekend

Rodney, Sydney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great building on the beach
Clean, views of the beach, spacious. Being an older building it's still clean and a great design. We stayed on level 1, unit 10. This 2 bedroom had the bedrooms with balconies facing west towards the airport and main road, but the living had a lovely L shaped balcony with views over the beach. Only being one level fave you the view directly over the beach and water, even viewing from the lounge room.
L1,unit 10

10/10 – Uitstekend

Millsy, Denmark WA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nicely renovated apartment, with clever layout.
This is an excellent place to stay - right on the beach, close to the airport and shops, and very clean.

10/10 – Uitstekend

Antonia, Wellington, New Zealand

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Can't get enough of this place!
We're returning guests, having stayed at Pacific Surf in Sept 2015 and again in April 2016. We love it and will definitely be back again. Treat yourself and pay the extra for an absolute beachfront unit - you won't regret it! We've stayed in Unit 23 (4th floor) and Unit 28 (5th floor) and can recommend both.
View to the south (Coolangatta) from the main bedroom, Unit 28
View to the north (Surfers) from the balcony, Unit 28

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel good location
It needs air con to close doors at night fans not enough windows open too much noise from traffic and planes flying very low

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, lovely and quiet. Room was very clean and besides the kitchen, looked like it had been recently refurbished. Reception was very helpful and pleasant.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very nice hotel right on the beach
was a great experience with a homely feel and loved the beach

8/10 – Goed

Kim & Kev, Tauranga, NZ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, value for money, fantastic view.
Great place to stay, a bit further away from the action but that means more peace and quiet. Nice apartment, lovely helpful staff, views couldn't have been any better and we saw whales and dolphins nearly every day! Bus stop just up the road and buses to surfers every 7 minutes. A little bit of noise from the planes taking off and landing but not too bad, no air con in our unit which was OK in October but might get a bit hot in Feb. Great value for the price.

8/10 – Goed

Brian, K

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice apartment overlooking the beach
Great room, close to the beach, off street parking. Nice location.

10/10 – Uitstekend

RosaColleti, Brisbane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pure oceanfront
We had one of the oceanfront units, #18. The only thing that would have improved the experience would have been mozzie screens on the sliding doors. We either left the doors open and got bitten at night, or slept with them shut so you couldn't hear the ocean and it was stuffy. Everything else was absolutely perfect. Whales going past each day.... Thanks so much.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great views and big room. Loved it. Will stay again. My favorite hotel so far.