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Beoordelingen van Palazzo Colonnades

4 out of 5
Palazzo Colonnades
2988 - 2994 Surfers Paradise Blvd, Surfers Paradise, QLD

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 456 van 1070 beoordelingen" "
Gastenscore: 8 - Goed. 411 van 1070 beoordelingen" "
Gastenscore: 6 - Redelijk. 130 van 1070 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 1070 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 1070 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Tonnie, Zeeland, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay in Palazzo Colonnades.
Een mooi compleet appartement. Alles wat je nodig hebt is aanwezig (een wasmachine, wasdroger, oven, magnetron,2 tv's, haardroger, stofzuiger etc.etc.). Perfece locatiet en met een mooi uitzicht.(zeezicht) Alleen jammer dat de internetverbinding steeds weg viel.

2/10 – Ontzettend slecht

Vineesh

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Voorzieningen
There is no dining facility so there was no way of using the VIP benefit which was $31 off food and beverage when we made the booking, instead we were handed over a cheap $5 bottle of wine. V disappointing
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Almaden

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Will be back for sure
7 nachten verbleven in december 2023

8/10 – Goed

Marcel

Reisde met een groep
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Clean, comfortable beds. Room in a state of repair. Good value for the money.
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Scott

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay
5 nachten verbleven in maart 2024

8/10 – Goed

Danny George

Positief: Netheid
6 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Dawn

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Broken window, dirty bedding

8/10 – Goed

Mitsuru

Reisde met familie
ノースクリフのトラム駅が目の前でサーファーズパラダイスやカビルアベニュー迄徒歩圏内。9階で海側でしたので部屋から海が見えたのは最高でした。残念だったのがアメニティ等が乏しかった事。６泊だったのに旅館サイズの小さい石鹸が2個。リンスインシャンプーの小さいものが２個。トイレットペーパーは予備に一個あるだけで無くなれば購入せざるを得ない。コンドミニアム形式だが、食器洗剤もない（食洗機の洗剤が一回分のみ）でした。フロントの愛想もなく残念でした。バスタオルについては人数分あるが自分で洗濯をしなければならなかった。フェイスタオルは一枚のみ。他でもコンドミニアムに宿泊した経験はありますが、こんなに物が無いところは初めてです
6 nachten verbleven in februari 2024

10/10 – Uitstekend

Jasinta

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
WE had an amazing family holiday. the apartment was clean and the underground parking was such a piece of mind. not a far walk to cavil Ave and the tram stop right under the building was amazing. The only downside was the net kept dropping out but otherwise it was an amazing stay
5 nachten verbleven in januari 2024
Reactie van Jess op 31 jan 2024
Hi Jasinta, thank you so much for your feedback. We are glad that you enjoyed your stay with us and hope to see you again soon.

10/10 – Uitstekend

Beverley

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My husband and a I stayed for three nights.Lovely appartment near tram , two stop to casino and two stops to cavill. This appartment had a nice spacious lounge area and a nice size bedroom and plenty of wardrobe space in bedroom and storage off lounge room. Highly recomend, will definitely stay again
3 nachten verbleven in januari 2024
Reactie van Jess op 29 jan 2024
Hi Beverley, thank you for your feedback. We are so glad that you enjoyed your stay with us and we hope you will visit again soon.

6/10 – Redelijk

Tina

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Outdoor surroundings very tidy. Pool is a great area but pool tiles need a good clean. Building and room was tired and in need of some update. Gym equipment needs maintenance. Great location and small, so less people.
5 nachten verbleven in januari 2024
Reactie van Jess op 22 jan 2024
Hi Tina, thank you for your feedback. We hope you enjoyed your stay with us and will visit again soon.

10/10 – Uitstekend

COLIN

Positief: Netheid, comfort kamer
Very comfortable
Very comfortable & conveniently located with tram stop at front door
7 nachten verbleven in januari 2024
Reactie van Jess op 16 jan 2024
Hi Colin, thank you for your feedback. We are glad that you enjoyed your stay with us and we hope you will visit again soon.

10/10 – Uitstekend

Nicholas

Positief: Netheid, comfort kamer
Convenient located
Spacious, clean and conveniently located. Palazzo staff were super
7 nachten verbleven in januari 2024
Reactie van Jess op 16 jan 2024
Hi Nicholas, thank you for your feedback. We are so glad you enjoyed your stay with us and we hope you will visit again soon.

8/10 – Goed

Candice

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Jess op 15 jan 2024
Hi Candice, thank you for your feedback. We hope you enjoyed your stay with us and will visit again soon.

8/10 – Goed

Brian

Reisde met partner
Positief: Netheid, voorzieningen
Great location
10 nachten verbleven in januari 2024
Reactie van Jess op 14 jan 2024
Hi Brian, thank you for your feedback. We hope you enjoyed your stay with us and you visit again soon.

8/10 – Goed

Mitsuhide

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
部屋は綺麗で、内装も美しく、ダストシュートでゴミ出しも簡単でした。フロントスタッフの対応も良くて気持ちよく過ごせました。 全ての部屋でかは知りませんが、私の部屋は最初にチョコと白ワイン一本が置いてあり、夏向きのいいワインでした。 ただ私はフロントとつながった２階の部屋で防音が悪いのか、隣の部屋の口論やフロントの話声などが響いてきて少し気になりました。
6 nachten verbleven in januari 2024
Reactie van Jess op 11 jan 2024
Hi Mitsuhide, thank you for your feedback. We are glad that you enjoyed your stay with us and we hope you visit again soon.

10/10 – Uitstekend

Kyle

6 nachten verbleven in december 2023
Reactie van Jess op 11 jan 2024
Hi Kyle, thank you for your feedback. We are glad that you enjoyed your stay with us and we hope to see you again soon.

8/10 – Goed

Ilham

5 nachten verbleven in januari 2024
Reactie van Jess op 28 jan 2024
Hi, thank you for your feedback. We hope you enjoyed your stay with us.

8/10 – Goed

Yasmin

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Great staff. Great location, easy access to transport and close to the main part of Cavill ave. The apartment could be a little cleaner
6 nachten verbleven in december 2023
Reactie van Jess op 8 jan 2024
Hi Yasmin, thank you for your feedback. We hope you enjoyed your stay with us and visit again soon.

2/10 – Ontzettend slecht

Dylan

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was poorly designed; 3 quarter table attatched to the bar counter with steel chairs? Very dusty. Missing PowerPoints in one of the bedrooms. Faulty or old furniture. Odours outside the room. Sauna, pool and location were a positive.
5 nachten verbleven in december 2023
Reactie van Jess op 5 jan 2024
Hi Dylan, thank you for your feedback.

8/10 – Goed

Patrick

Reisde met partner
Positief: Netheid, voorzieningen
Decent value for money. Late night check in during cyclonic conditions was very easy and quick. Room very well equipped. But patio door lock was broken and room was clearly old and worn.
3 nachten verbleven in december 2023
Reactie van Jess op 31 dec 2023
Hi Patrick, thank you for your feedback. We hope you enjoyed your stay with us and will visit again soon.

10/10 – Uitstekend

Andrew

6 nachten verbleven in december 2023
Reactie van Jess op 30 dec 2023
Hi Andrew, thank you for your feedback. We are glad that you have enjoyed your stay with us and we hope you will visit again soon.

6/10 – Redelijk

Taryn

Reisde met familie en kleine kinderen
Positief: Netheid
**Beware when booking** I did not get what we paid for. I booked a room with 1 x queen and 2 x twin beds for 5 of us and got 1 x queen and 2 x single beds plus a fold out single bed. When queried, I was told that the ad is misleading and that configuration would go against fire regulation. Also never received my bonus food and beverage voucher - queried upon departure and was told "maybe we should have left it in your room." Also, no 'room service' so ran out of coffee and only had 1 dishwasher tablet for a 4 day stay. We were out and about all day so barely saw reception open. Some maintenance on the property wouldn't go astray either.
3 nachten verbleven in december 2023
Reactie van Jess op 21 dec 2023
Hi Taryn, thank you for your feedback. We hope you enjoyed your stay with us.

6/10 – Redelijk

Zeny

8 nachten verbleven in december 2023
Reactie van Jess op 16 dec 2023
Hi Zeny, thank you for your feedback. We hope you enjoyed your stay with us.

8/10 – Goed

Steve

5 nachten verbleven in december 2023
Reactie van Jess op 16 dec 2023
Hi Steve, thank you for your feedback. We hope you enjoyed your stay with us and will visit again soon.

6/10 – Redelijk

Phil

Negatief: Staat van de accommodatie en faciliteiten
Our stay was nice, the pool is great, the apartments are a bit worn out with loose fixtures in almost evry room, the shower head was just habging out of the wall, not secured at all. We still had a nice time.
2 nachten verbleven in december 2023
Reactie van Jess op 5 dec 2023
Hi Phil Thank you for your feedback. We hope you enjoyed your stay with us.

8/10 – Goed

Paul, Kedron

2 nachten verbleven in oktober 2023
Reactie van Jess op 24 nov 2023
Hi Paul, thank you for your feedback. We hope you enjoyed your stay with us and will visit again soon.

10/10 – Uitstekend

Nigel

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Front office staff were great, very friendly and nothing was an issue
1 nacht verbleven in november 2023
Reactie van Jess op 19 nov 2023
Hi Nigel, thank you for your feedback. We are glad that you have enjoyed your stay with us and we hope to see you again soon.

8/10 – Goed

Nikita

5 nachten verbleven in november 2023
Reactie van Jess op 8 dec 2023
Hi Nikita, thank you for your feedback. We hope you enjoyed your stay with us and will visit again soon.

8/10 – Goed

Julie

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was very clean and comfortable. The staff member who checked me was very helpful and friendly.
3 nachten verbleven in november 2023
Reactie van Jess op 14 nov 2023
Hi Julie, thank you for your feedback. We are glad that you enjoyed your stay with us and we hope to see you again soon.

8/10 – Goed

Ian

4 nachten verbleven in november 2023
Reactie van Jess op 29 nov 2023
Hi Ian, thank you for your feedback. We hope you enjoyed your stay with us and will visit again soon.

10/10 – Uitstekend

Mathew

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Walkable distance to cavil or the tram stops right out front of building.as most rentals there is wear and tear in the room but overall value for money its just a place to sleep end of the day. Traveled with 2 adults and 3 kids a trundle bed was provided for 3rd child which was nice(have had blow up beds at prievious hotels) Will stay again
5 nachten verbleven in oktober 2023
Reactie van Jess op 2 nov 2023
Hi Mathew, thank you for your feedback. We are so happy to hear that you have enjoyed your stay with us and we look forward to your next visit.

8/10 – Goed

DENNIS

Time for a refresh
4 nachten verbleven in oktober 2023
Reactie van Jess op 24 okt 2023
Hi Dennis, thank you for your feedback. We hope you enjoyed your stay with us.

6/10 – Redelijk

Maxine Alison

Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Jess op 22 okt 2023
Hi Maxine, thank you for your feedback. We hope you enjoyed your stay with us.

8/10 – Goed

LYN

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Great location. Lovely unit but could benefit from a deep clean.
4 nachten verbleven in oktober 2023
Reactie van Jess op 21 okt 2023
Hi Lyn, thank you for your feedback. We hope you enjoyed your stay with us.

4/10 – Matig

Shorina

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I would not recommend Palazzo Colonnades. The check-in process was fine, and the staff working on reception were always friendly, though the state of the apartment and common areas were horrible. Our bathroom had an incredibly unpleasant sewer smell for the entire stay, when bringing this to receptions attention, she mentioned she could put some 'draino' down the drain, though this did not help. The kitchen pots and pans were incredibly old, peeling, scratched and unsafe to use. The mattresses were not able to be slept on. They were beyond uncomfortable. We had to purchase mattress toppers on our holiday to be able to sleep. And small things, such as the vacuum supplied with the room did not work (at all) due to it being full of other people's hair, food scraps and rubbish, we were provided no plug for the sinks and the exhaust fan was useless in the bathroom. Along with all of this, the overall state of the room was terrible. The carpets were stained and filthy in each room. The furniture in the lounge room all had severe water damage at the legs, showing swelling and flakes falling off. The walls were all covered in dirt marks and scuffs. When mentioning the common areas, the pool was dirty and the pool ladder was unstable, the spa jets were unable to be used & the gym can't exactly be called a gym. We will not be coming back and I wouldn't recommend anybody to stay here either. Note: the pots/ pans, vacuum and sink were all provided/ replaced.
10 nachten verbleven in oktober 2023
Reactie van Jess op 29 nov 2023
Hi Shorina, thank you for your feedback.

8/10 – Goed

sandra

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to the tram to town
3 nachten verbleven in september 2023
Reactie van Jess op 11 okt 2023
Hi Sandra, thank you for your feedback. We hope you enjoyed your stay with us and will visit again soon.

8/10 – Goed

qiongxiao

Reisde met familie
Positief: Netheid, comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Jess op 12 okt 2023
Thank you so much for your feedback. We hope you enjoyed your stay with us and will visit again soon.

8/10 – Goed

Dora

Positief: Netheid, voorzieningen
I liked the pool and spa. Also, we enjoyed the size of the balcony with the view.
5 nachten verbleven in september 2023
Reactie van Jess op 10 okt 2023
Hi Dora, thank you for your feedback. We hope you enjoyed your stay with us and that you will visit again soon.

10/10 – Uitstekend

Brian

Positief: Netheid, staat van de accommodatie en faciliteiten
Very good staff were great apartment good size nice swimming pool & spa Condition of building good &outbside area's Tram station close Beaches shopping night life All very close Will stay there again for sure Brian M
20 nachten verbleven in september 2023
Reactie van Jess op 1 okt 2023
Hi Brian, thank you for your feedback. We are so glad to hear you enjoyed your stay with us and we look forward to you visiting again soon.

8/10 – Goed

Javier

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very conveniently located and friendly staff. A bit dated maybe but all worked fine.
3 nachten verbleven in september 2023
Reactie van Jess op 25 sep 2023
Hi Javier, thank you for your feedback. We hope you enjoyed your stay with us.

8/10 – Goed

Shao Wei Theodore Francis

Reisde met partner
Positief: Voorzieningen
Property was OK for the price. Rooms are dated, and the shower in the bathroom had moldy black grout. Needs a too deep clean. Mattress was thin and springy, but you get what you pay for. Suitable for short stay or if on a budget
3 nachten verbleven in september 2023
Reactie van Jess op 21 sep 2023
Thank you for your feedback. We hope yu enjoyed your stay with us and will visit again soon.

10/10 – Uitstekend

Carmen

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The location was great you could walk to surfers paradise. The room was clean and modern.
6 nachten verbleven in september 2023
Reactie van Jess op 21 sep 2023
Hi Carmen, thank you for your feedback. We are glad that you enjoyed your stay with us and we hope you visit again soon.

10/10 – Uitstekend

Sebreena

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved the location and how easy to get to anywhere
3 nachten verbleven in juni 2023
Reactie van Palazzo Colonnades op 20 sep 2023
Dear Sebreena, thank you for your feedback. We hope to see you again in the future!

10/10 – Uitstekend

Bruce

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Modern , great room facilities, right next to Grail station, staff very helpful- my second visit and I will go back again
8 nachten verbleven in september 2023
Reactie van Palazzo Colonnades op 20 sep 2023
Dear Bruce, thank you so much for your feedback! Looking forward to seeing you next time!

8/10 – Goed

Ryan

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Complimentary snacks and alcohol on arrival was cool, large space in all rooms as well as 2 toilets. Everything kitchen-wise supplied. Excellent location. Hyundai tv was garbage and internet was worse, only used before bedtime but still. The tram was very noisy, not the hotels fault really I know but maybe thicker glass is needed, single beds are way too short.
5 nachten verbleven in september 2023
Reactie van Alena op 19 sep 2023
Dear Ryan, thank you so much for your review. We have noted your comments and attempt to resolve the TV issues as soon as possible. Thank you. Palazzo Colonnades.

8/10 – Goed

roberto

Positief: Comfort kamer
Took awhile to get thru to the after hrs service desk. Big room. Hasnt been dusted in a very long time. Fair enough to not have daily house keeping..... but being asked to clran everything after your self when your paying over $120 a day is a bit rude.
3 nachten verbleven in september 2023
Reactie van Jess op 17 sep 2023
Hi Roberto, thank you for your feedback. We hope you enjoyed yoru stay with us.

10/10 – Uitstekend

Graham

7 nachten verbleven in augustus 2023
Reactie van Jess op 29 aug 2023
Hi Graham, thank you for your feedback. We are glad that you have enjoyed your stay with us and we hope you visit again soon.

10/10 – Uitstekend

kerry

Positief: Netheid, comfort kamer
Very relaxing
Very convenient to shops and attractions in Surfers Paradise. Light rail at door to get you to trains for Brisbane and broadbeach for Pacific Fair shopping centre. Lovely pool and Spa to relax after a big day
7 nachten verbleven in augustus 2023
Reactie van Jess op 19 aug 2023
Hi KerryThank you for your feedback. We are glad to see you have enjoyed your stay with us and we hope to see you again soon,

6/10 – Redelijk

Peter

Reisde met familie
Negatief: Netheid
Three days of Medical Support.
This was a 3 day stay for support of family needing medical treatment. Property was reasonably well positioned, adjacent to tram stop. Bedrooms were small - Bedroom 1 was the size of a usual Bedroom 2; and Bedroom 2 could barely fit two single beds. Property is very 'tired'. its way past time for a full renovation, and salt air corrosion is showing on fixtures. Cleaning had some issues - a good history of breadcrumbs seen on the shelf under the toaster. Conversely, Staff were great. Really helpful.
3 nachten verbleven in augustus 2023
Reactie van Jess op 15 aug 2023
HI Peter, thank you for your feedback. We hope you enjoyed your stay with us.