Good afternoon Aidan,Thank you for the great review. We appreciate your feedback and look forward to your next stay with us when in Grande Prairie.sincerely,Jason HGM

Good afternoon Clinton,We apologize for the water issue you had had during your recent stay. I have notified staff to immediately let me know of any issues going forth so i can rectify asap. Again we sincerely apologize. ThxJason HGM

Good afternoon Kerry,Thank you for your great feedback. We look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Mitchell,Thank you very much for your recent positive review during your stay with us. We appreciate the feedback and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Dave,Thank you very much for your positive review of our hotel. ?We appreciate the feedback and look forward to your next stay with us in Grande Prairie.sincerely,Jason HGM

Thank you for taking the time to share your positive experience with Paradise Inn & Conference Centre, Michael. We are pleased to hear that you had a fast check-in experience and enjoyed our clean rooms. We hope to welcome you back again soon!

Thank you Scott for your recent positive review of our hotel. We appreciate the kind words and look forward to your next stay with us in Grande Prairie.Sincerely,Jason HGM

Good afternoon Ilene,Firstly i do want to apologize for the shortfall in your room. I have brought this to the attention of our Head Housekeeper and supervisor as this is not how we conduct our cleanliness program.In regards to the elevator we do have 2. 1 has been replaced with a Brand New elevator, the second will be done in May. I do apologize for this but it is a necessary update on the hotel for which our guests will be more than happy going forth.Sincerely,Jason HGM

Good afternoon Cassandra,Thank you very much for your recent positive review of our hotel. We appreciate the feedback and look forward to your next stay with us when in Grande Prairie. sincerely,Jason HGM

Good afternoon James,thank you very much for your positive review of our hotel during your recent stay. We appreciate the feedback and look forward to your next stay with us when in GP.sincerely,Jason HGM

Hello Ann. Thank you for sharing your experience with us. The Paradise Inn & Conference Centre team is always happy to see positive feedback from our guests.

Good afternoon Tina,Thank you very much for your positive feedback. We look forward to your next stay with us when in Grande Prairie.Sincerely,Jason H

Good afternoon Valerie,Thank you for your great feedback. We appreciate this and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Gilbert,Firstly we would like to apologize for our elevator modernization. This is a big project and takes 6-8 months to complete fully with safety testing needed from AEDARSA.The first elevator should be complete and running come the end of Feb. The second is a much quicker turnaround to complete approximately 2 months.When complete we are sure all our guests will be very happy as it will be brand new OTIS elevator with card readers for guest safety.We appreciate your feedback and look forward to your next stay in Grande Prairie.Sincerely,Jason HGM

Good morning Janaya,Firstly again we do apologize as per our direct emails last week including a rebate.We do apologize and currently we do not offer pet rooms at this time.Sincerely,Jason HGM

Good morning Renee,Thank you for your positive feedback during your recent stay with us. We appreciate your feedback and look forward to your next stay in Grande Prairie.Sincerely,Jason HGM

Good Morning Curtis,Thank you very much for your recent positive review. We appreciate your feedback and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Happy New Year Valerie,Thank you very much for your positive review during your stay. We appreciate the feedback and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good morning Ivan,Thank you very much for your recent positive review. We do appreciate the feedback and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Paul,Thank you very much for your positive review during your recent stay.Have a Merry Christmas and we look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Leah,We apologize for the shortfall during your recent stay with us.We thank you for the opportunity to earn your business.Sincerely,Jason HGM

Good morning Lori,Thank you for your recent positive review of our hotel during your stay. We appreciate your feedback and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Kevin,Thank you for your recent positive review during your stay with us.We appreciate the feedback and look forward to your next stay with us in Grande Prairie.Sincerely,Jason HGM

Thank you for your 5-star rating of Paradise Inn & Conference Centre! We hope you enjoyed your stay and we look forward to your next visit!

Good afternoon Andrew,Thank you very much for your recent positive review of our hotel. We appreciate the feedback and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Erica,Firstly thank you for your positive review of our hotel and our daytime staff.In regards to the door locks for the east and westside of the hotel, they will be done in the next few weeks as there was a delay in receiving our new doors in order to have the locks attached. We apologize for this delay but shortly you will be happy where your keycard can open these 2 respective doors.In regards to our night staff member I was disheartened to hear of this. We will deal with this shortfall in customer service as this is not acceptable by any means. We do apologize for this and ensure you it will be rectified.Again I appreciate your feedback and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Erica,Thank you very much for your recent positive review. We appreciate your feedback and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Monty,Thank you very much for your current review and how you appreciated our location.Have a great day,Sincerely,Jason HGM

Good afternoon Erica,Thank you very much for your current review and feedback. Just as an fyi we changed our room door locks in April and May of this year and had to order new doors for the new locks on both the east and west sides of the hotel. This enables the guest to open them with your room key card. As these were specialized doors they won't arrive until the end of this month with installation in about 3 weeks.Our front entrance will remain the same as we do have a slider door in this area.We do apologize for this inconvenience.Again thank you for your feedback and we look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Andrew,thank you very much for your positive review during your recent stay with us.We appreciate your feedback and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Donna,Thank you very much for your positive review during your recent stay. We appreciate the feedback and look forward to your next stay when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Sandor,Thank you very much for recent positive review of our hotel. We look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Monty,Thank you very much for your positive feedback during your recent stay.We look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Christal,Thank you very much for your positive review and kind words.We look to be of service to you upon your next stay in Grande Prairie.Sincerely,Jason HGM

Good afternoon Nicolas,Thank you for your recent positive review of our hotel. We do appreciate you staying with us and look forward to your next stay when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Lesley,Thank you very much for your positive feedback during your recent stay. We look forward to your next stay with us in Grande Prairie.Sincerely,Jason HGM

Good morning Craig,Thank you very much for your positive review. We appreciate the feedback and look forward to your next stay with us in Grande Prairie.Sincerely,Jason HGM

Good afternoon Carolyn,I am sorry we didn't meet your expectations during your recent stay with us. Grande Prairie has been very busy with evacuees as most of the larger cities in Alberta have been during these trying times.Again we sincerely apologize for any shortfall and look forward to your next stay in Grande Prairie.Sincerely Jason HGM

Good afternoon Ken,Thank you very much for your current feedback. We are in the midst of renos as I type. Currently we are upgrading our Otis elevators which is a big job. Once completed we will move onto finishing our rooms and finally the lobby area. With Covid it has put us behind schedule as well getting FF+E continues taking much longer to source as well.Again thank you for your feedback.Sincerely,Jason HGM

Good morning Darra,Thank you very much for the great review. We appreciate your kind feedback on staff and the value we offer our guests.Looking forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good afternoon Bryan,Thank you very much for your positive review during your recent stay.We appreciate the feedback and look forward to your next stay with us when in Grande Prairie.Sincerely,Jason HGM

Good morning Enid,Thank you very much for your positive review. We appreciate the feedback and look forward to your next stay with us in Grande Prairie.Sincerely,Jason HGM

Good afternoon Darren,We appreciate your positive review of our hotel and hope to see you the next time you come to Grande Prairie.Sincerely,Jason HGM

Good afternoon Navdeep,We are sorry to here of your experience from 6 weeks ago. We have had your room inspected and have not found evidence of any bugs. The window does open in your room and the screen has been removed. This would be the only way for flies/bugs to get in.We will be replacing the screen to avoid this going forward.Sincerely,Jason HGM

Good afternoon Chelsea,We apologize for any shortfall you received when staying with us. As you had a pet we have 4 standard rooms, non renovated dedicated as pet rooms.Again we apologize for any shortfall and we are following up with our desk team to ensure this is pointed to all guests at time of check-in. We thank you for your feedback.Sincerely,Jason HGM

Hello Jessi! We're glad you enjoyed your experience with us and we hope to see you again at Paradise Inn & Conference Centre.

Good afternoon Mark.Thank you for your positive review. We appreciate the kind words and look forward to your next stay with us in Grande Prairie.Sincerely,Jason HGM

Good afternoon Greg,Firstly i wanted to apologize for the shortfall from my front desk team. Our team member could have called me direct, went to the kitchen, or put you in a suite if a full size refrigerator was needed. I will discuss with our team and use this unfortunate incident as a teaching tool. In regards to the AC, when the outside temperature is around 15-18c the boiler shuts off for the ac/heating units in the rooms so the rooms do not get too hot. We will look into the room ambient temperature again as over the last 3 years this temperature has worked well. Finally our restaurant is leased out to Majors Homestyle. I have sent your comments off to the manager and proprietor to have addressed as this is unacceptable.Again we sincerely apologize for these shortfalls.Sincerely,Jason HGM

Thank you for your nice review, Elaine! We are grateful to know that your belongings were returned to you. Our team takes pride in providing exceptional service and ensuring our guests have a wonderful experience. We appreciate your kind words and look forward to welcoming you back soon!

Good afternoon,Thank you for your current recent feedback. We are sorry to hear we didn't meet your expectations.We will continue to work on our product and services going forward.Once again thank you.Sincerely,Jason HGM