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Beoordelingen van Bay Gardens Marina Haven

3 out of 5
Bay Gardens Marina Haven
Rodney Bay Marina, Gros Islet

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 87 van 194 beoordelingen" "
Gastenscore: 8 - Goed. 79 van 194 beoordelingen" "
Gastenscore: 6 - Redelijk. 18 van 194 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 194 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 194 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Tiara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Karifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didnt have to go far for most of my activities. The shuttle even passed the mall which was convenient and the party spot. One on the sister hotels was also located on the beach and there was the option to dine at any of the 4 hotels. Staff was also friendly!
3 nachten verbleven in maart 2024
Reactie van Ms. Marshall op 23 mei 2024
We're happy you enjoyed your stay! Thanks for the great review

10/10 – Uitstekend

Mara

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would stay again!
3 nachten verbleven in april 2024
Reactie van Ms. Marshall op 23 mei 2024
We're delighted to hear you enjoyed your time with us. Thank you for the feedback!

10/10 – Uitstekend

Tricia

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great experience. I will definitely book again!
7 nachten verbleven in april 2024
Reactie van Ms. Marshall op 23 mei 2024
We appreciate your positive feedback! We're glad you had a great time

10/10 – Uitstekend

Marlene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the shuttle service. All of the staff were so nice!
7 nachten verbleven in maart 2024
Reactie van Ms. Marshall op 23 mei 2024
We’re so glad you had a great stay! Thank you for the wonderful feedback.

10/10 – Uitstekend

Heidi, Decatur

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super friendly and very accommodating! Comfortable bedding, safe environment and clean.
1 nacht verbleven in april 2024
Reactie van Ms. Marshall op 23 mei 2024
Thank you for your kind words! We're thrilled you enjoyed your stay with us.

10/10 – Uitstekend

Niesha, Bridgetown

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Manager Debora goes above and beyond for her guest she is truly a gem to Bay Gardens Marina.
3 nachten verbleven in maart 2024
Reactie van Ms. Marshall op 23 mei 2024
Thank you for your lovely review! We're pleased to know you had a fantastic stay.

10/10 – Uitstekend

Judy

7 nachten verbleven in maart 2024

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in maart 2024

10/10 – Uitstekend

Alessandra

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
i really like the hotel in general, the worker is always very attentive with us, us because it was 5of us and we stayed for 5 nights. i did not like the amenities to store by walking. because it was hot and i did not rental a car. i would love coming backspin that i can, because i did really like the hotel specially and the country and the people. i did feel very safe in this Hotel.
6 nachten verbleven in februari 2024
Reactie van Ms. Marshall op 23 mei 2024
We’re so glad you had a great stay! Thank you for the wonderful feedback. We look forward to hosting you again.

10/10 – Uitstekend

Gayle

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Ryan, St. George

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are very hospitable and reall try to Make sure that you are comfortable and satisfied. All staff interactions were awesome
3 nachten verbleven in februari 2024
Reactie van Ms. Marshall op 23 mei 2024
We’re so glad you had a great stay! Thank you for the wonderful feedback.

6/10 – Redelijk

MB

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Comfort kamer
There was music playing until 2 am. Too noisy to sleep. The AC was intermittent. The staff was professional, friendly and courteous.
1 nacht verbleven in februari 2024
Reactie van Ms. Marshall op 23 mei 2024
Thank you for your feedback. We apologize for the inconvenience caused by the noise and AC issues. We're pleased to hear our staff provided professional and friendly service. Your comments will help us improve. We hope to have the opportunity to serve you better in the future.

2/10 – Ontzettend slecht

jim

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Blasting music to 2 AM is ridiculous
1 nacht verbleven in februari 2024
Reactie van Ms. Marshall op 23 mei 2024
Thank you for your feedback. We apologize for the inconvenience caused by the noise. Unfortunately, the music is from a neighboring source and beyond our control. We appreciate your understanding and hope to provide a more peaceful stay in the future.

10/10 – Uitstekend

Smrutirekha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a perfect and comfortable stay! Vey pleasant staffs and very good service!
3 nachten verbleven in januari 2024
Reactie van Ms. Marshall op 23 mei 2024
We're delighted to hear you enjoyed your time with us. Thank you for the feedback!

6/10 – Redelijk

John

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Johannes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Finbar

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great no complaints
1 nacht verbleven in januari 2024
Reactie van Ms. Marshall op 19 jan 2024
Thank you for choosing Bay Gardens Marina Haven and for your review! We're thrilled to know you enjoyed your stay.Looking forward to welcoming you back soon. Your satisfaction is our top priority!

10/10 – Uitstekend

Sharon

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in september 2023

8/10 – Goed

Adrian

2 nachten verbleven in januari 2024

8/10 – Goed

Merline

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff friendliness, cleanliness and staff professionalism
1 nacht verbleven in januari 2024

8/10 – Goed

Patricia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great place for rest and relaxation.
This small hotel felt like home. When Deborah noted my age she immediately recommended that I be moved from the top floor to the first floor poolside. There is not an elevator. The chef personally created menu items for my granddaughter who has food allergies even though she was not staying there, just visiting me. The warm friendly attention even exceeded the attention on a Viking cruise which is outstanding. They addressed my comfort before I even thought of something that would be pleasant. They have hourly shuttles to the other Bay Gardens properties. It is an older hotel but kept clean and attractive. The people are invaluable gems.
7 nachten verbleven in december 2023
Reactie van Ms. Marshall op 19 jan 2024
We are truly delighted to hear that you had such a wonderful experience with us at the Bay Gardens Marina Haven! Your kind words about our services and facilities mean a lot to us.Our team is dedicated to ensuring that each guest's stay is comfortable, enjoyable, and memorable. Knowing that we were able to make your visit special is incredibly rewarding. We sincerely appreciate you taking the time to share your positive feedback.We look forward to the pleasure of welcoming you back in the near future. Please do not hesitate to reach out to us for any assistance with your next booking. It would be our honor to have you stay with us again!

10/10 – Uitstekend

Adrian

4 nachten verbleven in december 2023

8/10 – Goed

defne

Positief: Netheid, personeel en service
2 nachten verbleven in december 2023

8/10 – Goed

Shuna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here for a few nights prior to flying back to uk after a fortnight of island hopping. The hotel is very convenient for the Marina with bars and restaurants etc. We were also able to walk to Gros Islet for the Friday Night Street Party. Felt safe doing so, although we did not stay late. The staff at the hotel are all amazing. Very helpful and friendly! Loved our stay.
3 nachten verbleven in november 2023
Reactie van Ms. Marshall op 19 jan 2024
Thank you for choosing the Bay Gardens Marina Haven and for sharing your positive experience! We're thrilled you enjoyed your stay.Looking forward to welcoming you back soon.

8/10 – Goed

Daniela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice hotel and staff went over and beyond to satisfy the clients.
7 nachten verbleven in oktober 2023

10/10 – Uitstekend

Lorraine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I dropped my wallet as I left checked out of the hotel. I didn't realize it until about 45 minutes later. When I returned to the hotel the staff had secured my wallet and locked it up. All the contents, including approximately $1,000 US dollars was still in the wallet. I can't express how GREAT the staff was!!!!
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Kerneisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was smooth, I cannot remember the receptionist’s name but she was amazing all through my stay. She was very pleasant. The room was appropriate for it’s cost. Noted: one of the plastic balcony chairs were broken, the sheet was torn and the bed skirt was dirty. The breakfast was satisfactory, good local food. One day my cream cheese appeared moldy but I was not quite sure so I dumped it. I ordered dinner one night and received five (5) calamari rings on a plate for $14USD which in my opinion was insane. It was returned with no issue. I received my complimentary drink which was strong and enjoyable. Housekeeping was also quite satisfactory. The shuttle irritated me one day, literally drove me around for 45 minutes, almost twice the time it usually takes. The driver just made eye contact and gave no reason, I told the receptionist but it ended there. The shuttle was otherwise reliable and on time. The pools were clean both at the Marina Haven and at the Resort. Pool towels are available but I was not informed. I saw another family receiving towels on my last day which I when I found out towels were available to guests. Overall, my stay was good. The male servers were a bit flirtatious, just one went a bit beyond my limit but the others were respectful and charming from a distance. I am likely to consider here for another stay, with room for recommendation to others. Reasonably priced budget stay.
5 nachten verbleven in oktober 2023

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely little hotel with beautifully kept rooms and pool. Exceptionally friendly staff made us feel right at home. We only had the pleasure of staying one night, but used the shuttle to their sister property the next day to enjoy the beach. Would definitely stay again and recommend to anyone.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness and very spacious
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Francica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Shevalin

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Lorraine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was GREAT! The hotel is clean and well maintained but is a bit dated.
7 nachten verbleven in oktober 2023

10/10 – Uitstekend

Francica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
People are very friendly
4 nachten verbleven in oktober 2023

8/10 – Goed

Maïra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tout
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Compton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay at bay gardens hotels
It was a lovely getaway for my wife and I. Quiet and relaxing. The staff were all very friendly and helpful. I would definitely recommend my friends and family to stay here.very satisfied
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Nichole

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Staff was friendly and helpful. The hotel's free shuttle was great.
3 nachten verbleven in september 2023
Reactie van Manager op 29 sep 2023
Dear Nichole , we're delighted that you enjoyed our amenities. Your positive feedback is greatly appreciated, and we hope you'll have the chance to explore even more of our amenities during your next visit. Thank you for staying with us.

8/10 – Goed

Stevanna

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Anazingly interpersonal management and staff who make guests feel like part of a family. Will definitely stay again!
16 nachten verbleven in september 2023
Reactie van Manager op 29 sep 2023
Dear Stevanna, it was an absolute pleasure having you as our guest. We're thrilled to hear that you had a fantastic experience. Our team strives to provide the best service possible, and your positive feedback is truly rewarding. We can't wait to have you with us again soon.

8/10 – Goed

Colleen

Positief: Netheid, personeel en service
The hotel was great for families and the staff was amazing
3 nachten verbleven in september 2023
Reactie van Manager op 30 sep 2023
Dear Colleen, thank you for the lovely review. it was a pleasure having you here with us and we look forward to seeing you soon. Kind regards

8/10 – Goed

Raphaelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Manager op 21 sep 2023
Raphaelle good morning thank you for staying with us. Trust you had an enjoyable time during your stay. Do have a blessed day.

8/10 – Goed

Melissa

Positief: Netheid, personeel en service
4 nachten verbleven in september 2023
Reactie van Manager op 19 sep 2023
Good afternoon, thank you for sharing your experience during your stay. we thank you for the great review and look forward to seeing you soon. have a good afternoon.

8/10 – Goed

Maïra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La proximité
2 nachten verbleven in september 2023
Reactie van Manager op 19 sep 2023
Good afternoon, thank you for your review and we look forward to seeing you again soon.

8/10 – Goed

kevin kurtis

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location was perfect
3 nachten verbleven in augustus 2023
Reactie van Manager op 19 sep 2023
Dear Kevin it was a pleasure having you here and we hope to see you again soon.

10/10 – Uitstekend

Curtney

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast was amazing
1 nacht verbleven in augustus 2023
Reactie van Manager op 19 sep 2023
Hi Curtney, we cook with lots of love and is happy to see you enjoyed our delicious cuisine. thank you for staying with us and see you soon

2/10 – Ontzettend slecht

Samuel

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Manager op 19 sep 2023
Dear SamuelGreetings and thank you for your review, and we will try our outmost best to ensure your next stay is of a better experience.

10/10 – Uitstekend

Keven

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and service-oriented Staff. It was a pleasure to have been there for 8 days.
8 nachten verbleven in juli 2023
Reactie van Manager op 19 sep 2023
Dear Keven, it was nice having you here with us at the haven, thank you for the lovely review and we look forward to seeing you again in the near future

4/10 – Matig

James

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very load. A couple came out to 5he pool area at 1:30 am and was screaming and yelling for about an hour. No one from the front desk ask them to stop.
1 nacht verbleven in juli 2023
Reactie van Manager op 30 sep 2023
Dear James, thank you for sharing your thoughts on your recent visit. We apologize for the inconvenience you experienced during your stay. We have taken note of your concerns and will work diligently to rectify it.Your feedback is invaluable to us, and we hope you'll consider giving us another chance to provide you with a more satisfying experience.

8/10 – Goed

Lennon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in juli 2023
Reactie van Manager op 19 sep 2023
Dear Lennon, thank you for your review and hope to see you back in St Lucia soon

10/10 – Uitstekend

indhira

2 nachten verbleven in maart 2023
Reactie van Manager op 21 sep 2023
Dear Indhira thank you for staying with us and the great review. I will share with the team and look forward to seeing you again soon. It was a pleasure having you here. Have a blessed day

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have stayed in hotels a lot and the customer service was the best I have had. They really bent over backwards to make us feel like a true guest. Totally worth it. The shuttle to the beach was worth the price of admission alone.
2 nachten verbleven in juni 2023