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Beoordelingen van Ramada by Wyndham Hamilton City Center

3.5 out of 5
Ramada by Wyndham Hamilton City Center
287 Victoria Street, Hamilton

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 284 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 358 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 210 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 100 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 53 van 1005 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Stinkt en oud, koelkast veel lawaai Alleen douche was prima
1 nacht verbleven in maart 2019
Reactie van Management op 2 apr 2019
Beste gast Bedankt voor je feedback, we zullen de punten behandelen die je hebt gesteld. Met vriendelijke groet - Gastdiensten

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2018

8/10 – Goed

Michelle

Reisde met familie
Positief: Voorzieningen
Room was a lot smaller than we were expecting. A little over priced for the room, but I guess you pay that for something in the heart of the city. Room was comfortable enough.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice people, laundry on our floor, great breakfast buffet.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kelvin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Tanya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located on a main shopping street there was a lot of choice to eat. Easy access to Claudelands exhibition centre. Parking was very limited and incredibly tight. Comfortable room.
1 nacht verbleven in april 2024
Reactie van Marketing Manager op 28 apr 2024
Hi Tanya,Greetings from Ramada Hamilton. We thank you for the wonderful reviews that you have posted after your stay at our hotel. Thanks and Regards, Management

6/10 – Redelijk

Hayley

Reisde met partner
Positief: Personeel en service
Pretty average. Beds are rock hard and the whole place seemed noisy. Requested a carpark when we booked but when we got there we were told to "just park in the outside carpark". The outside carpark was a shambles, tight parks and not alot of room to move. People were blocking each other in and backing into the rubbish bins to try get out. The location is great, but not sure we would stay here again.
2 nachten verbleven in april 2024
Reactie van Marketing Manager op 27 apr 2024
Hi Hayley,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

Dion

Reisde met partner
Positief: Netheid, voorzieningen
Staff on arrival were really good and made the sign in all easy The room was okay there was a big of a funny smell in the room coming from the bathroom - mouldy drain smell Parking was very tight to get in to - not much room to get through gate or turn around to park Massage chairs didn’t work - put money In and they did nothing House keeping was good room was back to looking clean - still the same funny smell though On departing staff weren’t very friendly - was checking out and the guy didn’t say anything - just said okay Didn’t ask us how our stay was or any question about our stay which all hotels should ask
2 nachten verbleven in april 2024
Reactie van Marketing Manager op 26 apr 2024
Hi Dion,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 – Redelijk

Karla

Positief: Netheid
Very central, perfect location! Rooms are very small but completely fine when one is just sleeping a night so just need a bed and bathroom. The building is run down but clean. New carpet in all common areas will make a world of difference.
1 nacht verbleven in april 2024
Reactie van Marketing Manager op 25 apr 2024
Hi Karla,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 – Uitstekend

Dennis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, and eateries all around, easy parking and perfect access to the city centre. Staff upgraded our room with no fuss to accommodate for an extra person.
1 nacht verbleven in april 2024
Reactie van Marketing Manager op 21 apr 2024
Hi Dennis,Greetings from Ramada Hamilton.We sincerely thank you for the excellent reviews posted after your stay at our hotel.Thanks and Regards,Management

10/10 – Uitstekend

Aroha

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to town and amenities
1 nacht verbleven in april 2024
Reactie van Marketing Manager op 19 apr 2024
Hi Aroha,We thank you for the wonderful reviews posted.Thanks and Regards,Management

6/10 – Redelijk

Mae

Reisde met familie
Positief: Personeel en service
Probably one of the best affordable places in Hamilton.
1 nacht verbleven in maart 2024
Reactie van Marketing Manager op 17 apr 2024
Hi Mae,Greetings from Ramada Hamilton.We thank you for the great reviews posted which is truly inspiring. Hope to have you back to stay with us again in the future. Thanks and Regards, Management

2/10 – Ontzettend slecht

Jatinder

1 nacht verbleven in april 2024

6/10 – Redelijk

Bevan

Reisde met familie
Positief: Netheid, personeel en service
Parking was offered for an extra cost which is fine, but when arriving there’s not even a place to park up and check in, the hotel for the price was not great value and I’m typically easily pleased.
1 nacht verbleven in april 2024
Reactie van Marketing Manager op 13 apr 2024
Hi Bevan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

Devan

Zakenreiziger
Positief: Netheid, personeel en service
Got a free upgrade on arrival as there was something room with the room I booked. Place as a whole had a bit of a musty smell and felt a little run down but the room itself was perfectly fine. There is free parking onsite but it is first in first served and not a lot of car spaces - also a bit of Tetris to get a space!
2 nachten verbleven in april 2024
Reactie van Marketing Manager op 11 apr 2024
Hi Devan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

2/10 – Ontzettend slecht

Samantha

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Quite possibly the worst hotel experience I’ve ever had. Even travelling third world countries I’ve experienced better facilities than this. The room is tiny, barely enough space to walk around either side of the bed, for booking and paying for a “king room” one would assume there would be more space. The shower leaked water on all sides leaving the bathroom floor soaked and slippery. Questionable stains in toilet, unusable wardrobe due to strange smell. Zero soundproofing, a loud mini fridge and a heat pump rattling due to missing bolts meant that we had about an hour of sleep. Walking through the hotel corridors is like a maze and the location seems to attract an interesting mix of patrons (locals knocking on our door at 2am looking for “a party”) I never leave reviews but this one deserved some feedback, a waste of $220.
1 nacht verbleven in april 2024
Reactie van Marketing Manager op 11 apr 2024
Hi Samantha,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 – Matig

Tom

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Marketing Manager op 8 apr 2024
Hi Tom,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

Rachel

Reisde met familie
Positief: Netheid, personeel en service
Was very noisy the night we stayed. 3.30am a large group of thugs were hanging around yelling etc. Police came and took a few away.
1 nacht verbleven in april 2024
Reactie van Marketing Manager op 7 apr 2024
Hi Rachel,Kindly note that we are located in the centre of the city with all the restaurants and bar's very close. hence on the weekends such incidents occur on which we have no control only the civic authorities can control it. Sorry for the inconveniences caused..Kind Regards,Management

8/10 – Goed

Te Rangi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel room close to everything. Only down call was the windows not being able to open but again that could be a safety hazard.
1 nacht verbleven in maart 2024
Reactie van Marketing Manager op 6 apr 2024
Hi Te Rangi,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

tracey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our second time staying at this property, and we enjoy the convenience of being in the city, the secure parking is really good, and the reception staff are very friendly and helpful.
2 nachten verbleven in maart 2024
Reactie van Marketing Manager op 4 apr 2024
Hi Tracey,Hi Jacques,Greetings from Ramada HamiltonWe sincerely thank you for the good reviews that you have posted after your stay at our hotel.Kind RegardsMarketing Manager

6/10 – Redelijk

Samantha, Auckland

Outdated. Couldnt get in to room due to issue with door mechanics. Ok for a one nighter.
2 nachten verbleven in februari 2024
Reactie van Marketing Manager op 4 apr 2024
Hi Samantha,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 – Redelijk

Wendy

Staff were very helpful. Our room overlooked other air conditioning units which made a humming sound off and on all night, so didn’t sleep well.
1 nacht verbleven in maart 2024
Reactie van Marketing Manager op 4 apr 2024
Hi Wendy,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 – Redelijk

Nathan

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff were fabulously friendly and helpful, this unfortunately was contrasted by a venue in need of some tlc and thoughtful renovations. Only 3 spare power outlets in the room, none of which were near the beds. The rooms looked to be painted by Boris, the town drunk. The bathroom doorframe was roughly 1/3 beige and 2/3 white. The wallpaper looked like it had been installed in the seventies. Guest parking was haphazard, thirteen car spaces (give or take) in a courtyard in front of underground gated parking that is labelled "guest parking" but is somehow not available for guests. It was comfortable and did the job. The meals in the attatched restaurant were delicious and the staff were great. Until it came time for the breakfast buffet. Mass produced white bread was disappointing considering the previously ordered delicious sourdough. The quality of the cooked breakfast food seemed let down by the organisation of storage. Items meant to be crispy (roast potato, hash brown) were stored in partitioned bain maries with mushrooms and baked beans, resulting in soggy items that should have been crunchy.
Reactie van Management op 27 mrt 2024
Hi Nathan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

lynnette

Reisde met een groep
Positief: Netheid, personeel en service
I loved the location, beds were comfortable and clean, staff were really friendly and helpful
1 nacht verbleven in maart 2024
Reactie van Marketing Manager op 23 mrt 2024
Hi Lynnette,Greetings from Ramada Hamilton.We sincerely thank you for the great revies posted after your stay at our hotel.Thanks and Regards,Management

10/10 – Uitstekend

Sirpa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay and hold a workshop. Super helpful team made sure we had everything we needed
1 nacht verbleven in maart 2024
Reactie van Marketing Manager op 19 mrt 2024
Hi Sirpa,Greetings from Ramada Hamilton.We sincerely thank you for taking your valuable time and posting excellent reviews about your stay and the amenities.Thanks and Regards,Management

6/10 – Redelijk

Delwyn

Zakenreiziger
Positief: Netheid
Perfectly adequate for a couple of nights. Room was clean and tidy. Very compact, especially the bathroom. No power points by the beds which isn't very convenient for phone charging overnight. Fridge is in the bottom of the wardrobe so can't hang up dresses etc. Person on reception when I arrived wasn't particularly welcoming. She did come up to the room later when I was having issues with the access card but actually could have told me the eccentricities of the handles when I first checked in and saved us both some time. Cleaning staff were friendlier than any of the reception staff. Location is great - very central with lots of restaurants etc handy.
2 nachten verbleven in maart 2024
Reactie van Marketing Manager op 17 mrt 2024
Hi Delwyn,Greetings from Ramada Hamilton.We sincerely thank you for taking your valuable time and posting a good review about your stay at our hotel.Thanks and Regards,Management

4/10 – Matig

Tracey

Negatief: Staat van de accommodatie en faciliteiten
Poor insulation from noise Location noisy and felt unsafe Rabbit warren around building
1 nacht verbleven in maart 2024
Reactie van Marketing Manager op 16 mrt 2024
Hi Tracey,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

Jaquilyn

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 15 mrt 2024
Hi Jaquilyn,Greetings from Ramada Hamilton.We thank you for for good rating that you have giving us post your stay at our hotel.Thanks and Regards,Management

4/10 – Matig

Patty

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Rundown. Needs to be updated.
1 nacht verbleven in maart 2024
Reactie van Marketing Manager op 9 mrt 2024
Hi Patty,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

Caroline

Reisde met partner
Rooms are very small okay if just there a night or 2 Staff friendly enough housekeeper very nice
2 nachten verbleven in maart 2024
Reactie van Marketing Manager op 7 mrt 2024
Hi Caroline,Greetings from Ramada Hamilton.We sincerely thank you for taking your precious time and posting good reviews about your stay at our hotel.At this point we would also like to inform you that we are placed in a heritage building and it was arranged according to the earlier times but now we are also started to revamp our interiors to make our valuable guest stay more comfortable.Thanks and Regards,Management

6/10 – Redelijk

Kathleen, Cicero

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
It was fine for a quick overnight and was clean. It is very basic, no chair to sit on, no blow dryer and no cups to use in bathroom. Shampoo provided was combination body wash and shampoo. No conditioner. We didn’t use the shower so I can’t speak to that. Parking lot is very small and full when we arrived so we were left circling town for street parking. Several dining options within walking distance
1 nacht verbleven in maart 2024
Reactie van Marketing Manager op 5 mrt 2024
Hi Kathleen,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 – Uitstekend

Tanja

1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 24 mrt 2024
Hi Tanja,Greetings from Ramada Hamilton.We thank you for the excellent rating that you have given us post your stay at our hotel.Thanks and Regards,Management

8/10 – Goed

jean

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Car parking shocking
3 nachten verbleven in maart 2024
Reactie van Marketing Manager op 5 mrt 2024
Hi Jean,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

Kimberly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was clean and we had a nice room with a view! The gym was really good! Convenient to good restaurants. Parking was the only issue… we had pay for parking off site.
1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 5 mrt 2024
Hi Kimberly,Greetings from Ramada Hamilton,We sincerely thank you for the great revies posted in regards to your stay at our hotel.Thanks and Regards,Management

6/10 – Redelijk

Ervi Rose

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff were helpful. Location is good. The property may need renovation. The door won’t lock, we need to get someone everytime to help us. The toilet and shower have some stains that it looks dirty.
1 nacht verbleven in maart 2024
Reactie van Marketing Manager op 3 mrt 2024
Hi Ervi Rose,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to city centre. Comfortable bed and good bathroom facilities
1 nacht verbleven in maart 2024
Reactie van Marketing Manager op 3 mrt 2024
Hi David ,Greetings from Ramada Hamilton.We are pleased to know that you had a comfortable stay at our hotel. We also thank you for great reviews posted regarding your stay.Thanks and Regards,Management

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is great, right in the heart of the city. Excellent value for money.
1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 1 mrt 2024
Hi Robert,Greetings from Ramada Hamilton.We sincerely thank you for the awesome review posted regarding your stay at our hotel.Thanks and Regards,Management

6/10 – Redelijk

Lionel

Zakenreiziger
Negatief: Personeel en service
Limited amount of parking. No subsidy on off site parking. When you have been driving all day, and long distance and arrive tired and have a late check in, all you want is an easy check in with no problems about trying to find parking. I didn’t want to carry my luggage and work bag from across the street back to the hotel. Don’t think I’ll stay here again.
1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 1 mrt 2024
Hi Lionel,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

Ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was starting to show signs of age, so a little run down, but still fine especially for the price. Area was very walkable - there's shops everywhere around you. Parking was a bit rough - there's limited room in the on-site free parking, and the lot is a tight squeeze. One night I got back late and had to overnight in a garage nearby which cost ~$8(US).
2 nachten verbleven in februari 2024
Reactie van Marketing Manager op 28 feb 2024
Hi Ryan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 – Uitstekend

Jon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and central
1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 27 feb 2024
Hi Jon,Greetings from Ramada Hamilton.We thank you for posting great reviews. We sincerely hope to have you back to stay with us again in the future.Thanks and Regards,Management

8/10 – Goed

Mike

1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 21 mrt 2024
Hi Mike,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 – Matig

Georgia Bree

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Limited car parking, shower had a dangerous step to get in and out of.. Staff not overly helpful.
2 nachten verbleven in februari 2024
Reactie van Marketing Manager op 25 feb 2024
Hi Georgia,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 – Redelijk

Lisita

Reisde met familie
Positief: Netheid, personeel en service
My parents was booked for two nights in a Studio 2 Queen beds room and check in was from 2pm, however they arrived around that time and had to wait because the room was not ready. Fair enough, must've have been short staffed, and so they left to grab some late lunch and do some shopping and went back to the hotel around 3:30-ish and still not been cleaned. At least they were able to drop off their bags to the room and wait. Also, there's limited parking spaces, which was already advertised - so, it good to pre-book your space. Unfortunately, my parents forgot to do so due to stressful check-in that they forgot to book and pay for parking on their first night - however, they booked and paid for the 2nd night. They did like their room and had a good rest from their travels, so overall an average experience. Maybe next time, if there is one, we will have a better experience.
2 nachten verbleven in februari 2024
Reactie van Marketing Manager op 19 feb 2024
Hi Lisita, Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 – Matig

Pania

1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 19 feb 2024
Hi Pania,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 – Redelijk

Maxine

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
The reception staff were not very helpful. Door card didn't work when we got there. Then door wouldn't lock, in hindsight we never got instructions on how to use it. No help with motel facilities. It is however, a lovely place to stay that was much more quiet then i thought it would be and really comfortable room!
1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 18 feb 2024
Hi Maxine,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 – Uitstekend

Haley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were awesome and made it so easy for us even though we checked in super late. Complimentary late check out also. Very convenient location also!
1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 18 feb 2024
Hi Haley,Greetings from Ramada Hamilton.We are pleased to know that you are very contended with the services of our hotel and your stay was very comfortable. We also thank you for posting such great reviews about our hotel.Thanks and Regards,Management

8/10 – Goed

Elizabeth

1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 21 mrt 2024
Hi Elizabeth,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 – Matig

dale

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Desperately needs renovation and not what I expect from the ramada name. Parking very limited and topped with barbed wire. No p[arking at reception
Reactie van Marketing Manager op 14 feb 2024
Hi Dale,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 – Redelijk

George

Reisde met partner
Positief: Personeel en service, voorzieningen
Likes helpful staff polite and friendly hotel was convenient for our proposes. Beds were clean and comfortable. Dislikes room was small. Shower room very small and awkward to use as the shower door clashed against the sink before fully opening. The base of the shower was about 10 inches above floor. Fittings were shabby with glass shelf above the sink coming off wall room cabinet shabby
1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 12 feb 2024
Hi George,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 – Goed

Ashlee

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Booked the economy room which was very basic but it did have air con so was still very comfortable. Bathroom was very small but functional. Good location. Room was very quiet no street noise. Great check in experience, very fast. Recommend booking a car park.
1 nacht verbleven in februari 2024
Reactie van Marketing Manager op 10 feb 2024
Hi Ashlee,Greetings from Ramada Hamilton.We thank you for the awesome reviews posted.Thanks and Regards,Management