Interieur
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Beoordelingen van Cresta Oasis

3 out of 5
Cresta Oasis
124 Nelson Mandela Ave, Harare

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 14 van 70 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 70 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 70 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 70 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 70 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

8,2/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Jan, Amsterdam

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Double charged breakfast costs!
Sorry,I booked including breakfast but I had to pay in the hotel!

6/10 – Redelijk

veralyn, Grimbergen

Positief: Personeel en service
Negatief: Comfort kamer
Goede locatie
Hotel goed gelegen, rustiger dan in stad. Vriendelijk behulpzaam personeel, kamers wat klein, maar goede warme douche. Buitenbar, goed ontbijtbuffet. Een heerlijk café/restaurant vlak in de buurt : Zimcafé ( 1 blokje verder ) : zalige locatie!!!

8/10 – Goed

Hillarios

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Guest Experience Officer -Pauline op 28 dec 2023
Dear Hillarios, Thank you for the feedback. We are glad to hear you enjoyed your stay with us.Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
the place serves the purpose..
3 nachten verbleven in december 2023
Reactie van Guest Experience Officer -Pauline op 13 dec 2023
Dear Valued GuestThank you for taking the time to complete the survey about your stay at Cresta Oasis Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Cresta Oasis Hotel again soon!

6/10 – Redelijk

Edith

2 nachten verbleven in november 2023
Reactie van Guest Experience Officer -Pauline op 28 dec 2023
Dear Edith, Thank you for the feedback. We are glad to hear you enjoyed your stay with us.Regards,

8/10 – Goed

Rachel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great business environment
2 nachten verbleven in oktober 2023
Reactie van Guest Experience Officer -Pauline op 26 okt 2023
Dear Rachel Thank you for taking the time to complete the survey about your stay at Cresta Oasis Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Cresta Oasis Hotel again soon!

8/10 – Goed

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was clean, safe, and suited our needs.
1 nacht verbleven in juli 2023
Reactie van Acting Guest Experience Officer -Ednah op 18 jul 2023
Thank you for taking the time to complete the survey about your stay at Cresta Oasis Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Cresta Oasis Hotel again soon!

8/10 – Goed

khadevis

Positief: Netheid, personeel en service
I loved the location and the hotel was nice.
2 nachten verbleven in juli 2023
Reactie van Guest Experience Officer -Pauline op 30 jul 2023
Dear Khadevis, Thank you for the feedback .We are glad to hear you enjoyed your stay with us .We look forward to hosting you once again .Regards,

8/10 – Goed

Melinda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loving Zim
The hotel staff was incredible. I stayed in both the apartments and the hotel sections. Bed Mattresses could use an update
1 nacht verbleven in juni 2023
Reactie van Acting Guest Experience Officer -Ednah op 6 jul 2023
Dear Ms MelindaThank you for taking the time to complete the survey about your stay atCresta Oasis Hotel. We always appreciate hearing feedback about theexperience that we provide, and your comments have been taken to heart. We shall look into the mattresses matter.Thank you for acknowledging the excellent hospitality .We hope to see you at Cresta Oasis Hotel again soon!Kind regards,

10/10 – Uitstekend

Tanaka

1 nacht verbleven in juni 2023
Reactie van Guest Experience Officer -Pauline op 30 jun 2023
Dear Tanaka Thank you for the feedback .We are glad to hear you enjoyed your stay with us .We look forward to hosting you once again .Regards,

6/10 – Redelijk

Melinda

Positief: Netheid
So so
2 nachten verbleven in juni 2023
Reactie van Guest relations officer -Pauline op 21 jun 2023
Dear Melinda Thank you for the feedback .We are glad to hear you enjoyed your stay with us .We look forward to hosting you once again .Regards,

10/10 – Uitstekend

Tatenda Enara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Guest relations officer -Pauline op 11 mei 2023
Dear Tatenda Thank you for the feedback .We are glad to hear you enjoyed your stay with us .We look forward to hosting you once again .Regards,

10/10 – Uitstekend

Nyasha Mary

2 nachten verbleven in september 2021
Reactie van Guest Experience Officer -Pauline op 29 dec 2023
Dear Nyasha Thank you for the feedback .We are glad to hear you enjoyed your stay with us .We look forward to hosting you once again .Regards,

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Centralt, trevliga rum trädgård dålig service
har bott på detta hotell många gånger genom året, vissa positiva förändringar har skett tex med trädgården. Rummen bra, vissa kvällar lite störningar i korridoren av andra gäster, Frukost mkt bra. Men övriga beställningar i trädgårdens servering under all kritik, Massa personal men ingen hade koll och allt tog lång tid, och rätt trist meny. Trevlig men okunnig personal
2 nachten verbleven in oktober 2022
Reactie van Guest relations officer -Pauline op 12 okt 2022
Dear Valued Guest Thank you for sharing your experience with us .Thank you for acknowledging the good rooms and excellent breakfast .Thank you for bringing to our attention the staff concerns and we shall take corrective action .Our sincere apologies for all the inconveniences caused. Once again thank you for the feedback and we look forward to hosting you once again . Regards,

6/10 – Redelijk

HISASHI

Zakenreiziger
Hotel is average. Staff are friendly and very kind, I could see they are making serious effort as hotel staff. Hotel has only two taxi vehicles for the guests, when all taxis out, we have to find other taxi near the hotel, but there are illegal money changers in front of the hotel, I felt uneasy about security.
4 nachten verbleven in september 2022
Reactie van Guest relations officer -Pauline op 17 sep 2022
Dear Hisashi Thank you for sharing your experience with us .Thank you for acknowledging the friendly staff .Thank you for bringing to our attention the security and taxi concerns .My apologies for the inconveniences caused. Once again thank you for the feedback and we look forward to hosting you once again . Regards,

6/10 – Redelijk

Tetsuhito

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Not bad but no hot water sometimes. Staff are not well organized.
3 nachten verbleven in augustus 2022
Reactie van Guest Relations Officer -Pauline op 4 sep 2022
Dear Tetsuhito Thank you for taking the time to share your experience at Cresta Oasis Hotel. We always appreciate hearing feedback about the experience that we provide .We take pride in serving smiles filled with the African heart and soul and make your experience with us a memorable one. Thank you for bringing to our attention the hot water challenge you faced and our maintenance will check the room that stayed .Thank you for also bringing the staff concern ,we shall ensure they are engaged and improve on service delivery . Our sincere apologies for the inconveniences caused during your last stay with us .We look forward to hosting you once again .Regards,

8/10 – Goed

Victor

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cresta Oasis
Negative point was that I could not get an invoice from the Hotel because I booked on Hotels.com thus anyone whose company require hotel invoices, be aware. My stay was good, the Internet and power were stable. The staff was friendly and the food decent with buffet breakfast every morning. Location was good with fast food and pharmacies 5 mins away
6 nachten verbleven in april 2022
Reactie van Guest Relations Officer -Pauline op 9 jun 2022
Dear Victor Thank you for sharing your experience with us .My apologies for the inconveniences caused ,the invoices are sent to the hotel.com agents .Thank you for acknowledging the excellent hospitality and location. Once again thank you for the feedback and we look forward to hosting you once again . Regards,

10/10 – Uitstekend

Bongani

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent
2 nachten verbleven in januari 2022
Reactie van Reservations department op 31 jan 2022
Dear Bongani thank you for your most valued feedback and thank you for booking with us We look forward to hosting you soon regards

6/10 – Redelijk

Nancy

Zakenreiziger
Ok place more motel than hotel and staff have the unfriendly attitude too. Atmosphere very full and poor
3 nachten verbleven in januari 2022

8/10 – Goed

Nils Gunnar

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Frukoststrul
Bra nyrenoverat hotell i centrum av Harare. Enda plumpen i protokollet var problemet för oss vid frukosten, där damen vid entrén till frukosten påstod att frukosten inte ingick. Kontakt med portieren så löste det sig. Problemet var att det hände även den andra dagen. Dålig kommunikation.
2 nachten verbleven in november 2021

8/10 – Goed

Vishal

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable Hotel
Was there for 5 nights for a business visit. Rooms are clean & comfortable. Staff is very friendly & ready to help. The only thing I found weird was that I didn’t get the invoice with check in check out dates as I had booked through Hotels.com
3 nachten verbleven in november 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked two nights for my daughter with breakfast buffet ,and there was miss understanding in restaurant where they were told expedia made an err whereas the booking clearly said "with breafast buffet " and was told to top up extra $13 per head if they wanted buffet . Whatever the restaurantwas trying to do please get it together. I called the hotel n spoke to the manager Pauline very nice lady . She apologized and took care of the situation. Other than that my family enjoy their stay here . Thanks to Pauline .
2 nachten verbleven in augustus 2021
Reactie van Pauline Guest relations Officer op 24 aug 2021
Dear Valued Guest Thank you for taking the time to share your experience at Cresta Oasis Hotel. We appreciate your feedback on areas needing attention. We take pride in serving smiles filled with the African heart and soul and make your experience with us a memorable one. Once again, my apologies for the inconveniences caused. We look forward to hosting you once again.

6/10 – Redelijk

Moses, Sydney

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Staff was so friendly and helpful however i was not impressed by the bathroom,shower did not have shower curtains causing water to spill on the timber floor.Generally the room was good.
2 nachten verbleven in november 2020

8/10 – Goed

Lodza, Wales

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and relaxing, friendly staff, clean. Good breakfast
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van Palesa op 9 apr 2020
Dear Anonymous, Thank you for staying at Cresta Oasis. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Centralt, trevligt, fräscht,
Bra återvändande, de hade nu gjort en fin renovering samt utbildad personal, som tog egna iniativ.
1 nacht verbleven in januari 2020
Reactie van Palesa op 8 feb 2020
Dear Anonymous, Thank you for choosing Cresta Oasis. We were honoured to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my third trip to Harare and I’ve stayed at several hotels and this is hands down THE BEST in price, cleanliness, amenities, food and SUPERIOR service! I’d like to give Special Thanks to Prince, Immaculate and Nathan for their outstanding customer service. These are people that really made my stay memorable and went the extra mile. However I can honestly say that EVERY staff member from the drivers, to security, to the housekeepers, to the food servers, bartenders and front desk agents - the staff is truly amazing. Fantastic pool and gym. Modern, elegance and charm. Top of the line toiletries, bedding and extras. 5 Stars; best place to stay in Harare! Thank you! You’ve got a guest for life! -Jessecca, USA
1 nacht verbleven in december 2019
Reactie van Palesa op 8 feb 2020
Dear Anonymous, Thank you for choosing Cresta Oasis. We were honored to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in september 2019

10/10 – Uitstekend

pamela

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant place,staff very professional, nice food,very clean environment
4 nachten verbleven in juli 2019
Reactie van Palesa op 6 aug 2019
Dear Pamela, Thank you for staying at Cresta Oasis. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are clean and modern, the restaurant ambience is beautiful and serve great meals, especially breakfast and buffets. Generally, the property is very well designed and maintained. Staff were very friendly, didn't meet any who didn't politely greet me with a smile. One Nathan, a staff at the restaurant was outstanding. Very talkative and friendly and engaged us on various meal options. Such a nice chap. Overall, you won't go wrong choosing Cresta Oasis.
6 nachten verbleven in juni 2019
Reactie van Varaidzo - Reservations Department op 11 jul 2019
Dear Sir/ Madam Thank you very much for your feedback We look forward to hosting you soon Regards Varaidzo

8/10 – Goed

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good for price downtown Harare
Good hotel. Clean. Decent amenities. Close to CBD, but not loud. Staff were helpful and friendly. Breakfast was overpriced.
1 nacht verbleven in juli 2019
Reactie van Palesa op 9 jul 2019
Dear Rebecca, Thank you for staying at Cresta Oasis. We were delighted to have you as our guest. We appreciate your feedback on areas needing attention. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2019
Reactie van Palesa op 9 jul 2019
Dear Anonymous, Thank for for staying at Cresta Oasis. We were honoured to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

6/10 – Redelijk

Human

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
OK
It's a real budget hotel. They are busy upgrading and extending, so it was really noisy with construction work. Meeting rooms need attention. The staff made up for it by being the friendliest I have come across.
1 nacht verbleven in mei 2019
Reactie van Palesa op 7 mei 2019
Dear Human, Thank you for choosing Cresta Oasis. We were honoured to have you as our guest. We appreciate your feedback on areas needing attention. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

8/10 – Goed

Emmanuel Abelo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2019
Reactie van Palesa op 21 mrt 2019
Dear Emmanuel, Thank you for staying at Cresta Oasis. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

8/10 – Goed

Gina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, centrally situated in the CBD area
1 nacht verbleven in mei 2018
Reactie van Palesa op 18 mei 2018
Dear Gina, Thank you for choosing Cresta Oasis. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

4/10 – Matig

Geverifieerde reiziger

Centrally located in CBD
Warm reception. Have to ask for concierge services though!
1 nacht verbleven in januari 2018
Reactie van Palesa op 22 feb 2018
Dear Anonymous, Thank you for staying at Cresta Oasis. We were honoured to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

6/10 – Redelijk

Geverifieerde reiziger

Fick ett rum ut mot gatan, sådär. Städerskan knacka på 0745, lite tidigt jag sa nej tack, sedan kom de aldrig tillbaka och städa...
2 nachten verbleven in november 2017
Dear Verified Traveller, Thank you for stating at Cresta Oasis. We were honoured to have you as our guest and we appreciate your feedback on areas needing improvement. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

6/10 – Redelijk

Diana, Vancouver Island

Positief: Personeel en service
Reasonable hotel close to the city
This is an old hotel which is going to be renovated next year which is good as the bathrooms very much need attention. The staff are very friendly and helpful and it's handy for the city.The restaurant is a bit overpriced for the buffet, the food was ok but not hot, and items not all available on the a la carte menu. But a reasonably good option pricewise in Harare to stay in.
3 nachten verbleven in november 2017
Reactie van Palesa op 14 nov 2017
Dear Diana, Thank you for staying at Cresta Oasis. We appreciate your feedback and are working on these. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

4/10 – Matig

Hatie

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2017
Dear Hatie, Thank you for staying at Cresta Oasis. We were honoured to have you as our guest. We look forward to welcoming you back. Kind regards Palesa Kungoane Online Administrator Cresta Oasis

8/10 – Goed

silvia

Positief: Personeel en service
2 nachten verbleven in juli 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I have stayed at Cresta Oasis several times. It is a reasonable price and the staff are very friendly and helpful.
Reactie van Varaidzo op 11 apr 2017
Thank you for staying with us and for takingtime to give us your feedback we look forward to hosting you again in the near future regards Varaidzo Munyongani Reservations department

8/10 – Goed

Sakala, Utah, USA

Positief: Netheid, personeel en service en comfort kamer
Convenient to airport and city centre.
I like that coming from a long journey, we did not have to take another long one to the hotel. We got there fast and could rest sooner. The staff was very helpful in getting us booked and checked in. They helped take our bags to the room and offered some fruits :)

2/10 – Ontzettend slecht

Isaac, US

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disgruntled and Robbed
Stayed there on the 5th of November; was received by a very friendly and was reception; discovered air-conditioning was not working reported as I was going out came back a few hours to be told there was no house keeping to repair it but would see what they can do. With temperatures boiling hot could hardly sleep; mosquitoes had a field day on us the bed was unstable and squeaky; he room was dusty and stuffy; left in a hurry in the morning to attend some urgent matter my wife forgot her dress which contained $40 we realised when we got to where we were going ; they said they had seem the dress and was being kept safe to collect ; on our arrival to collect found our money missing and the reception where not even apologetic ; I would never recommend anyone to stay at this hotel as the standards have greatly deteriorated. Disgruntled and Robbed

8/10 – Goed

Joachim, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Central location, ideal for business
The room is very clean, the bed comfortable and has good lighting. It may not follow a trendy design scheme, but everything is working. There is a spacious desk with multiple sockets for business travelers. WiFi works very well throughout the hotel. Breakfast buffet was nice.

6/10 – Redelijk

Amanda, Florida

Positief: Comfort kamer
Worked well for a couple days stay easy walk for food and around central Harare. Nice cafe. A bit noisy.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer

8/10 – Goed

moyo

Positief: Netheid, personeel en service en comfort kamer
Very nice hotel
The stay was great.enjoyed .will come again.very friendly staff always helpful.

6/10 – Redelijk

Geverifieerde reiziger

基本OK，在哈拉雷算比较好的了。但是跟国内比，也就三星级的水准。只是相对性价比不高。

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Hotel bastante simples porém cumpre a função custo benefício. Chuveiro ruim e banheiro velho.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice hotel close to centre of Harare
We enjoyed our meals and found the restaurant staff friendly and helpfulness appreciated the easy access for cars and the parking facilities However the music was too loud and kept us all awake