Hotels met gratis ontbijt in Highlands

'We experienced a medical issue and had to end our trip early. We attempted multiple times to cancel our reservation, but every call to the hotel was extremely difficult. The staff members we reached could barely communicate in English, and several times they simply hung up on us. On one call, we were told “the manager is not here.” On another, we were told we had to “go online to cancel,” which was not possible for our situation. At no point were we able to speak with anyone who could actually...

'Clean room, friendly staff, overall good experience.'

'We had a very comfortable stay at Franklin Terrace bed and breakfast! Paul is the sweetest person and he takes best care of his customers. It is centrally located and easy walk to Main Street. It’s nice to know that it’s recognized as national historic place. The structure is originally erected in 1887!! If there’s something to complain, the bed is too soft for our convenience and one of the staff Kelly can be little bit more friendly.'

'It was a peaceful location, I felt like I had all the comforts of home. The beds were very comfortable better than any high end hotel I’ve been to. I actually felt like I could live there it was great! The breakfast was delicious also'

'I was not aware of the $45 dollar charge per dog. The attendant said “it’s because you booked through Expedia.” Well? So, was I penalized for booking through Expedia which gave a $99 price for the room. My $99 dollar room became a $189 dollar room. Probably would have booked somewhere else for $25 pet fees that were stated upfront! 2-10 year old dogs weighing 15 lbs each. Really? Poor!'

'Really don't know how this place got such a good rating on hotels.com Yes, the staff is very friendly and helpfull, but that's about it. Negatives: Light switches not working Tv was broken Wifi didn't work Bathroom was full of mold and ants I could not stand under the shower because the shower head was so low. Breakfast didn't include bread Positives: Room was big Bed was good This place is not worth the amount of money you have to pay.'

'The tubs in our rooms were not clean , carpet had red stains on it looked to be like blood office staff said it was paint but yet there was nothing in the hotel or in the rooms that was painted red. Would have been nice to know the hotel was under construction. The construction workers hung out in the parking lot drinking beer felt very unsafe going to and from the car. Pool was out of order. Had we known all this we would have stayed elsewhere. The so-called Continental breakfast was poorly...