Hotels met zwembad in Highlands

'Front desk staff were wonderful! Very helpful and friendly. Unfortunately the hotel had many renovations going on that we were not made aware of during booking. We booked the hotel for the connivence of on site social club and bar, but unfortunately the club was under renovation and not open and the restaurant/bar was closing so they had little to no alcohol to be served as they were only serving what they had left. Wish we were aware of renovations before hand as we would not have booked not...

'We use the bar and a drink for very well made good atmosphere'

'Kamer was heel mooi. Platinum. Maar helaas wilde de kamer temperatuur niet onder 75 graden Fahrenheit. Wat dus niet heel lekker slapen is. Had dit gemeld maar heeft niet geholpen. Vandaar dat ik niet overal positief over kan zijn. Kon ook geen late checkout om 12:00u krijgen ipv 11:00. '

'Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.'

'Zeer vriendelijk personeel. Goede ligging. Mooie kamers.'

'ONTBIJT WAS VERSCHRIKKELIJK !!! eerste dag was er geen ontbijtkeuken door personeelsgebrek. enkel ontbijtkoeken. En dan waren er nog te kort. tweede dag Geen ontbijtkoeken derde dag idem na reclamatie werd het derde ontbijt niet in rekening gebracht, waarvoor dank. Mijn reclamatie was toen niet met de bedoeling om niet te moeten betalen, maar dit werd ons toch gegeven. Dank daarvoor, maar dit maakt de slechte werking van de ontbijtservice er niet beter op.'

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