Vind je ideale hotel in Hines

'The staff were very inattentive . 4 calls over 2 days for housekeeping issues . Meal was corrected 2 times still brought the wrong order after she apologized for the first one . If I managed the place I would not be employed'

'mandatory surcharges no one asks for or needs'

'Upon arrival, the hotel check-in staff was nice. We went up to our room and immediately were confused as the pictures did not compare to the grungy room we entered. The room had a mustiness to it, the shower curtain was moldy, and entirely felt unclean. The music in the lobby was thumping so hard we could hear it in our room. We went downstairs to the employee and asked if we could be changed to another room, which he then barley looked at his computer and said they were all booked and we could...

'nice hotel'

'Paid for the room through booking and only had to pay about 40 dollars when I would get there. Turned out I had to pay an extra 240 dollars! No coffee in the room, no plug for the bath. Wouldn't go there again.'

'Skip this hotel. Their deadlocks do not work on ANY hotel doors and the staff is aware and still checking people in. They apologized and told me to use the latch. So unsafe. I got a full refund and booked elsewhere.'

'Was OK'

'Had a great 2 night stay. '

'Het allerbeste aan het hotel is de ligging; zicht op het meer en pal in het midden tussen het aquarium en millennium park. Wel een beetje vergane glorie maar netjes en proper voor wie gewoon een slaapplek wil.'

'Hotelkamer netjes en ruim. Badkamer loopt constant over.... Een natte bende '

'The only bad thing was the Wi-Fi single was out in the room most of the night so couldn’t watch tv.'

'Is al een verouderd hotel. Maat alles was wel netjes, jammer van het lawaai door het enkele glas.'

'This hotel is truly beautiful — Art Deco style, full of character and soul. The lobby is stunning, and the corridors feel like they transport you to a different era, with elegant marble floors… It could easily be a museum. It’s located downtown, and many sights are within walking distance. The subway and bus stops are also nearby. Our room was clean, the bed was comfortable, but the bathroom could use renovation. However, it’s a large hotel, and that comes with some downsides. There was a long...

'Perfect location and very good breakfast'

'The staff were incredibly friendly and helpful. Unfortunately, the soundproofing was terrible. You can hear almost everything from the neighbors above, below, and on both sides. On our first night, it sounded like the guests upstairs were having a DJ party until around 4:00 a.m., making it very difficult to sleep. On our last night, there was another loud party, but after I contacted the staff, the noise stopped once the 10:00 p.m. quiet hours were enforced. Even during the daytime, though, you...

'Net hotel, vriendelijke receptie en medewerkers. '