H10 Hoteles-accommodaties in Hispaniola

'was'

'would advise caution before booking this resort. Although the property looks attractive and initially creates a positive impression, our overall experience was disappointing. The main issues concerned hygiene, food quality, maintenance, and customer service. The buffet restaurant often lacked cleanliness, with dirty plates, animals roaming around the dining area, and food that was frequently served at incorrect temperatures or appeared stale. This was well below the standard we expected from a...

'During my stay I had to change my room three times within the first two days. Although they were accommodating with the room changes it did feel like we could not properly settle in upon arrival. Some staff were friendly and other were very dismissive when it came to certain requests - in particular the staff at the steakhouse. My wife was pregnant during this trip so certain foods needed to be cooked well done. When her steak came it was practically raw and when we told the our waiter, he was...