35-37-39-41 Ton That Thiep street, Ben Nghe Ward, District 1, Ho Chi Minh City
Beoordelingen
8,6
Uitstekend
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 162 van 287 beoordelingen" "
10 - Uitstekend
162
Gastenscore: 8 - Goed. 75 van 287 beoordelingen" "
8 - Goed
75
Gastenscore: 6 - Redelijk. 31 van 287 beoordelingen" "
6 - Redelijk
31
Gastenscore: 4 - Matig. 11 van 287 beoordelingen" "
4 - Matig
11
Gastenscore: 2 - Ontzettend slecht. 8 van 287 beoordelingen" "
2 - Ontzettend slecht
8
9,2/10
Netheid
9,0/10
Personeel en service
8,2/10
Voorzieningen
8,6/10
Staat van de accommodatie en faciliteiten
8,4/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Shireen
Reisde met partner
26 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel. Staff very friendly
Shireen
5 nachten verbleven in maart 2024
Reactie van Nancy Nguyen op 29 apr 2024
Dear Shireen,We do thank you for your wonderful experience with us.It is our pleasure to know that you had a fantastic stay by our staffs' care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for creating more wow moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
hafiza
Reisde met familie
25 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
hafiza
4 nachten verbleven in april 2024
Reactie van Nancy Nguyen op 29 apr 2024
Dear Hafiza,We do thank you for your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention especially our great location.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for another nice experience.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
8/10 – Goed
Partho
Reisde met partner
23 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good breakfast and fantastic location
Partho
4 nachten verbleven in april 2024
Reactie van Nancy Nguyen op 25 apr 2024
Dear Partho,We do thank you for your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our prime location especially delicious breakfast as well.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for another nice experience.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
8/10 – Goed
Lai Kit, Rivervale
Zakenreiziger
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best area in Ho Chi Minh City. Close to everything. Food is just opposite of the street
Lai Kit
3 nachten verbleven in april 2024
Reactie van Nancy Nguyen op 19 apr 2024
Dear Lai Kit,We do thank you for your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our prime location.We are looking forward to welcoming you back for another 100% perfect experience.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Nicholas, Newcastle
Reisde met familie
27 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff offered very polite, care and services.
Nicholas
8 nachten verbleven in maart 2024
Reactie van Nancy Nguyen (Ms) op 29 mrt 2024
Dear Nicholas,We do thank you for your wonderful review with an amazing score.It is our pleasure to know that you had a fantastic stay by our level of care and attention especially our polite and helpful staffs.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back soon for more memorable moments in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Louie
Reisde met partner
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome hotel in a great location
Louie
2 nachten verbleven in maart 2024
Reactie van Nancy Nguyen (Ms) op 29 mrt 2024
Dear Louie,We do thank you for your wonderful feedback with a 5-star rating.It is our pleasure to know that you had a fantastic stay by our great location especially our awesome care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back soon in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
MOTOMORI
Zakenreiziger
23 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always providing good service with warm welcoming
MOTOMORI
3 nachten verbleven in maart 2024
Reactie van Nancy Nguyen (Ms) op 29 mrt 2024
Dear Motomori,We do thank you for your wonderful experience with highest rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention as always.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Highly appreciate for your continuous support, it means the world to us.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
8/10 – Goed
Hock Boon,
Reisde met partner
14 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was great, next to Saigon Centre (mall) and walking distance to shopping areas within district 1. However, opposite hotel was quite a number of nightspots and the noise will filter through to the room, especially on weekends up to wee hours of the morning. Sound insulation of the hotel was poor.
Hock Boon,
4 nachten verbleven in maart 2024
Reactie van Nancy Nguyen (Ms) op 16 mrt 2024
Dear Hock Boon,We do thank you for sharing your valuable feedback with us.It is our pleasure to know that you were satisfied with our prime location.Due to the noise outside and sound insulation, we also did take further proper action accordingly for the future plan improvement.Please accept our sincere apology for any inconvenience caused to you during your recent stay.We are looking forward to welcoming you back soon for creating another perfect experience in your next trip.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good equipment
MOTOMORI
3 nachten verbleven in februari 2024
Reactie van Nancy Nguyen (Ms) op 28 feb 2024
Dear Motomori,We do thank you for sharing your wonderful experience with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention especially for our good equipment as well.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back soon for another memorable experience.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Konomi
Reisde met partner
23 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel facility, the staff and location were all incredible. Beyond my expectations and I highly recommend this location - this was a luxurious experience.
Tyler
7 nachten verbleven in februari 2024
Reactie van Nancy Nguyen (Ms) op 20 feb 2024
Dear Tyler,We do thank you for sharing your luxurious experience with a highest rating.It is our pleasure to know that you had a fantastic stay by our prime location and our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Highly appreciate for your continuous support and recommendation, it means the world to us.We are looking forward to welcoming you back soon for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
親愛なる閣下、最高評価の素晴らしいフィードバックをいただきまして誠にありがとうございます。早朝のお湯のトラブルにつきましては、ご期待通りの対応が間に合わず、ご迷惑をおかけいたしましたこと、心よりお詫び申し上げます。また、皆様の継続的なご支援に深く感謝いたします。それは私たちにとって非常に大切なことです。より思い出に残るひとときをお過ごしいただけるよう、またのお越しをお待ちしております。心から、Nancy Nguyen (Ms) Front Office Manager MHSG
4/10 – Matig
Oanh, oxnard
9 feb 2024
Negatief: Voorzieningen
Oanh
2 nachten verbleven in februari 2024
Reactie van Nancy Nguyen (Ms) op 29 mrt 2024
Dear Oanh,We do thank you for taking the time to share your valuable feedback with us.It is our regret to know that we were not satisfied with our service during your recent stay. Again, please accept our sincere apology for any inconvenience that may cause to you.It would not make it up for your past experience, so we do hope a chance to be served you better in the near future and demonstrate our commitment in excellent service. Sincerely, Nancy Nguyen (Ms) Front Office Manager MHSG
10/10 – Uitstekend
Paolo
Reisde met partner
28 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience staying in Ho Chi Minh for the first time would come back!
Paolo
1 nacht verbleven in januari 2024
Reactie van Nancy Nguyen (Ms) op 30 jan 2024
Dear Paolo,We do thank you for sharing your wonderful feedback with us.We are super excited to know that you had a fantastic stay by our level of care and attention.Your positive review inspires us to continue delivering excellent service as always to exceed our guest expectation.Highly appreciate for your continuous support, it means the world to us.We are looking forward to welcoming you back soon for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
8/10 – Goed
Teo
27 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Teo
3 nachten verbleven in januari 2024
Reactie van Nancy Nguyen (Ms) op 30 jan 2024
Dear Teo,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.You keep us guessing and being more curious about the rating that not meet your 100% expectation.We are looking forward to welcoming you back soon for another perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
10/10 – Uitstekend
John, ST. PAUL
26 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was sooo polite. Proficient in English. I had to order a 3:00 cab. It was right on time.
John
2 nachten verbleven in januari 2024
Reactie van Nancy Nguyen (Ms) op 30 jan 2024
Dear John,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Looking forward to welcoming you back for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
ILANGOH
Zakenreiziger
26 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ILANGOH
2 nachten verbleven in januari 2024
Reactie van Nancy Nguyen (Ms) op 27 jan 2024
Dear Ilangoh,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Your continuous support highly means the world to us.We are looking forward to welcoming you back soon for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
8/10 – Goed
Simone
Zakenreiziger
25 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Simone
3 nachten verbleven in januari 2024
Reactie van Nancy Nguyen (Ms) op 27 jan 2024
Dear Simone,We thank you for taking the time to share your valuable experience with us.We are really happy to know that you were satisfied with our level of care and attention.You keep us guessing and being more curious about the rating that not meet your 100% expectation.We are looking forward to welcoming you back soon for a perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
10/10 – Uitstekend
WEN PANG
24 jan 2024
WEN PANG
3 nachten verbleven in januari 2024
Reactie van Nancy Nguyen (Ms) op 27 jan 2024
Dear Wen Pang,We do thank you for your wonderful feedback with an amazing score.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Naveed
17 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here are amazing. Always helpful and smiling. You cannot best this location (is so central that everything is a walk away). The room on point too. Breakfast was nice. I don't eat pork so I requested they clean the frying pan and utensils, they were happy to oblige. Made my stay great. Thank you.
Naveed
4 nachten verbleven in januari 2024
Reactie van Nancy Nguyen (Ms) op 11 mrt 2024
Dear Naveed,We do thank you for your wonderful feedback with a 5-star rating.It is our pleasure to know that you had a fantastic stay by our prime location especially our staffs' care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back soon for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
6/10 – Redelijk
Emilia
5 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kamar mandi tidak ok
Emilia
3 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 19 jan 2024
Dear Emilia,We do thank you for taking the time to share your valuable feedback with us.It is our regret to know that you were not satisfied with our level of care and attention during your recent stay.You keep us guessing and being more curious about the rating that not meet your 100% expectation.We are looking forward to welcoming you back soon for a perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
6/10 – Redelijk
Charmaine
Reisde met familie en kleine kinderen
3 jan 2024
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room service closes at 2pm. Restaurant has only vegetarian options. Staff are good and friendly. No facilities to match a 4 star hotel.
Charmaine
6 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 19 jan 2024
Dear Charmaine,We do thank you for taking the time to share your valuable feedback with us.It is our regret to know that you were not satisfied with our service during your recent stay.Actually, the hotel is located in the vibrant city, so there are a lot of foods, drinks and many interesting outside activities for you to try a new experience. We also do take action plan for further service finishing in this year.It would not make it up for your past experience, so we do hope a chance to be served you better in the near future and demonstrate our commitment in excellent service. Again, thank you for your support our hotel so far. Sincerely, Nancy Nguyen (Ms) Front Office Manager MHSG
8/10 – Goed
Jeff Mikki, Frederiksberg
Reisde met partner
1 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just sad that we didint got any vip treatment at all! Not event the drink ;(
A fine hotel - with a good placement
Jeff Mikki
1 nacht verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 6 jan 2024
Dear Jeff Mikki,We do thank you for sharing your valuable feedback with us.We are happy to know that you were satisfied with our perfect location.Regarding the unexpected treatment for VIP benefits, we were regretful for not meeting your satisfaction due to the fully-booked occupancy in high season.All what we can offer for our valued guest is 20% Off on Food and Beverage and early check-in or late check-out subjected to our hotel availability.Hope to your sympathy and understanding in this recent stay.Looking forward to welcoming you back soon in the next visit with much more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
8/10 – Goed
Cheng Yam
28 dec 2023
Positief: Netheid
Room is a bit small
Cheng Yam
4 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 6 jan 2024
Dear Cheng Yam,We do thank you for sharing your valuable feedback with us.It is our pleasure to know that you were satisfied with our level of care and attention.Regarding the bit small room, we kindly recommend you to make a reservation for the rest of our hotel room types. Surely you can get a new, nice experience in your next comfortable stay as your expectation.Looking forward to welcoming you back soon for creating another memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
26 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good hotel
great location, great service, it's good for revisit.
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 6 jan 2024
Dear Sir/ Madame,We do thank you for your wonderful feedback with a maximum score.It is our pleasure to know that you had a fantastic stay by our level of care and attention and hotel location.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Highly appreciate for your continuous support, it means the world to us.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
6/10 – Redelijk
Seiichiro
25 dec 2023
Seiichiro
3 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 6 jan 2024
Dear Seiichiro,We thank you for taking the time to share your experience with us.We always strive to deliver a memorable stay for our guests but unfortunately we were unable to meet your expectations in your recent stay.You keep us guessing and being more curious about the rating that not meet your 100% expectation.Looking forward to welcoming you back soon for a perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
10/10 – Uitstekend
Giao Linh
25 dec 2023
Giao Linh
1 nacht verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 6 jan 2024
Dear Giao Linh,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Looking forward to welcoming you back for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Thi hong oanh
25 dec 2023
Thi hong oanh
1 nacht verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 19 jan 2024
Dear Hong Oanh,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Looking forward to welcoming you back soon for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Wendy
22 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Property
We were supposed to spend two nights at this lovely hotel to conclude our honeymoon in Vietnam, but Visa issues delayed our arrival and we were only able to enjoy one night. A lovely surprise awaited us, the hotel staff had decorated our room in celebration!
Wendy
2 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 23 dec 2023
Dear Wendy,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Your short journey turned into a delightful one and we are honored to have been a part of it.Looking forward to welcoming you back for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)
8/10 – Goed
Edlyn
Reisde met een groep
18 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern, clean and spacious rooms. Staff were attentive, responsive and professional. Located in District 1 and walkable to many sights. Abundance of food options. It can get a little noisy at night. Bunny bar and Snug Pub located across the street are not family friendly. We used this hotel as a base for day trips to Vung Tau and the Mekong Delta. Received a free upgrade for one night. I would stay here again, but request a quiet room.
Edlyn
2 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 22 dec 2023
Dear Edlyn,We do thank you for sharing your wonderful feedback with us.We are super excited to know that you had a fantastic stay. Your positive review inspires us to continue delivering excellent service as always to exceed our guest expectation.Highly appreciate for your continuous support, it means the world to us.We are looking forward to welcoming you back soon and truly try to arrange a quiet room as your request in the next visit. Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
6/10 – Redelijk
Oscar, Charlotte
16 dec 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
Service is OK. Nothing special.
Oscar
4 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 22 dec 2023
Dear Oscar,We thank you for sharing your valuable feedback with us.You keep us guessing and being more curious about the rating that not meet your 100% expectation.We do hope a chance to be served you better for a perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
6/10 – Redelijk
Søren
Zakenreiziger
14 dec 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Too noisy area
The noise from the night clubs close by are too high and you can hear the bass until 5AM every day. Not just weekends. Also the walls and doors are so thin you can hear your neighbors and people talking on the hallway very easily.
The sun will also go through the poorly made curtains to reach the bed from 6AM.
All in all it is hard to get a good night sleep here.
It is located nicely in the center though and the service from the staff is very good. Breakfast is so-so.
Søren
2 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 22 dec 2023
Dear Soren,We thank you for sharing your valued feedback with us.We are really happy to know that you were satisfied with our level of care and attention.Regarding the noise inside and outside the hotel, we did take further proper action accordingly for the future plan improvement.Please accept our sincere apology for any inconvenience caused to you during your recent stay.Looking forward to welcoming you back soon in the near future.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
8/10 – Goed
YAT MENG
Reisde met familie
13 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable and clean rooms. Staff were excellent.
Lots of dining options within walking distance.
The room lacked a wardrobe for hanging my clothes, and it can be noisy at night due to the pubs and bars nearby.
YAT MENG
3 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 22 dec 2023
Dear Yat Meng,We thank you for sharing your nice experience with us.We are really happy to know that you were satisfied with our staffs, room cleanliness and comfortability especially for prime location.Regarding your constructive opinion, we did take further proper action accordingly to the relevant department for the future plan improvement.Please accept our sincere apology for any inconvenience caused to you during your recent stay.Looking forward to welcoming you back soon in the near future.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
6/10 – Redelijk
Henry
Zakenreiziger
11 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Sound proof in the room need to improve.
Hotel location is good but the sound proof in the room is bad. The window is not sound insulation that can't prevent the rowdy sound at night where the location is on the commercial street.
Henry
2 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 19 dec 2023
Dear Henry,We do thank you for taking the time to share your experience with us.We feel really regretful to know that you had not an enjoyable stay due to the noise insulation.Deeply understanding for this unexpected issue, we did take further proper action accordingly for the future plan to improve our quality of service and facilities.Please accept our sincere apology for any inconvenience caused to you during your recent stay.Looking forward to welcoming you back soon in the near future.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
6/10 – Redelijk
Simon
Reisde met partner
7 dec 2023
Positief: Netheid
Negatief: Personeel en service
This property is average, for the same money are better places to stay, the place is not bad but nothing wow and the staff is judgmental, they think I don’t understand Vietnamese and called me “uncle” when they saw my date of birth, the room bathroom and shower are not separate and feels like a box, I didn’t receive any of my perks for being gold memeber, good was only for one night
Simon
1 nacht verbleven in november 2023
Reactie van Nancy Nguyen (Ms) op 19 dec 2023
Dear Simon,We do thank you for taking the time to share your valuable feedback with us.It is our regret to know that you were not satisfied with our level of care and attention especially for the bathroom design.Actually, we always try our best to meet our guest expectation, unluckily we can do nothing more as your request due to fully-booked occupancy.It would not make it up for your past experience, so we do hope a chance to be served you better in the near future.One again, thank you for your support our hotel so far. Sincerely, Nancy Nguyen (Ms) Front Office Manager MHSG
10/10 – Uitstekend
Gene
Zakenreiziger
7 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home away from Home!
I had a wonderful time at this hotel. The staff were friendly and helpful, the room was clean and comfortable, and the location was convenient. I would definitely recommend this hotel to anyone looking for a great place to stay in Ho Chi Minh City.
This hotel exceeded my expectations. The service was excellent, the amenities were superb, and the food was delicious. The hotel was also close to many attractions and shopping areas. I enjoyed every moment of my stay and I can’t wait to come back again.
This hotel was amazing. The atmosphere was cozy and relaxing, the facilities were modern and well-maintained, and the views were stunning. The hotel staff went above and beyond to make me feel welcome and comfortable. This hotel was the highlight of my trip and I highly recommend it.
Gene
3 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 19 dec 2023
Dear Gene,We do thank you for your wonderful feedback with an impressive rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Highly appreciate for your continuous support and recommendation, it means the world to us.We are looking forward to welcoming you back for another memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
seechet
Zakenreiziger
7 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
seechet
4 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 19 dec 2023
Dear Seechet,We do thank you for your wonderful feedback with a highest rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Myle
6 dec 2023
Myle
4 nachten verbleven in december 2023
Reactie van Nancy Nguyen (Ms) op 6 jan 2024
Dear Myle,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.Looking forward to welcoming you back for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)
8/10 – Goed
MASAFUMI
Zakenreiziger
26 nov 2023
Positief: Netheid, personeel en service en voorzieningen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nil
Evan
3 nachten verbleven in november 2023
Reactie van Nancy Nguyen (Ms) op 19 dec 2023
Dear Evan,We do thank you for your wonderful feedback with a highest rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Danica
24 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Danica
3 nachten verbleven in november 2023
Reactie van Nancy Nguyen (Ms) op 22 dec 2023
Dear Danica,We do thank you for your wonderful feedback with a 5-star rating.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guest expectation.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
8/10 – Goed
Wang
13 nov 2023
Positief: Netheid, personeel en service en voorzieningen
The good:
1. Location is good. Can walk to most of the mall, restaurants, and attractions
2. Staff friendly
The bad:
1.Lack of facilities
2. Gym room is totally different with the photo
3. Hotel breakfast need to improve on the variety
Wang
3 nachten verbleven in november 2023
Reactie van Nancy Nguyen (Ms) op 18 nov 2023
Dear Wang,We do thank you for taking the time to share your valuable feedback with us.It is our regret to know that you were not satisfied with our facilities, gym and breakfast.Our team always strive to deliver the best experience to our guests but unfortunately we has failed to meet your expectation this time. We do take your constructive feedback seriously for the proper solution accordingly to improve our service in the future.One again, thank you for your support our hotel so far.Looking forward to welcoming you back soon in the next visit.Sincerely, Nancy Nguyen (Ms) Front Office Manager MHSG
10/10 – Uitstekend
Geverifieerde reiziger
12 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, honored Expedia/Hotels.com perks
The stay was great at this hotel. One of the very few hotels I stayed during my trip that actually recognized and honored Expedia/Hotels.com member level perks, which included but not limited early check in and free room upgrades. It definitely made my stay extra pleasant.
Geverifieerde reiziger
1 nacht verbleven in oktober 2023
Reactie van Nancy Nguyen (Ms) op 18 nov 2023
Dear Sir/ Madame,We do thank you for sharing your wonderful feedback with us.We are super excited to know that you had a fantastic stay. Your positive review inspires us to continue delivering excellent service as always to exceed our guests expectation.Highly appreciate for your continuous support, it means the world to us.We are looking forward to welcoming you back soon for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Geverifieerde reiziger
12 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel ! Conveniently location but the shower place is not suitable.
Geverifieerde reiziger
1 nacht verbleven in november 2023
Reactie van Nancy Nguyen (Ms) op 18 nov 2023
Dear Sir/ Madame,We do thank you for sharing an awesome review with us.It is our pleasure to know that you had a wonderful stay especially for our perfect location and outstanding service meeting your expectation.Regarding the bathroom design, we also did take further proper action accordingly for the future plan improvement.Please accept our sincere apology for any inconvenience caused to you during your recent stay.Looking forward to welcoming you back soon for another wow moment in your next trip.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Binh
10 nov 2023
Binh
1 nacht verbleven in november 2023
Reactie van Nancy Nguyen (Ms) op 18 nov 2023
Dear Binh,We do thank you for your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guests’ expectation.We are looking forward to welcoming you back for more memorable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
10/10 – Uitstekend
Lidice
Reisde met familie
27 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lidice
4 nachten verbleven in oktober 2023
Reactie van Nancy Nguyen (Ms) op 28 okt 2023
Dear Lidice,We do thank you for sharing your wonderful feedback with us.It is our pleasure to know that you had a fantastic stay by our level of care and attention.Our team takes great pride in delivering an outstanding service to exceed our guests’ expectation.Looking forward to welcoming you back for more unforgettable moments.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
8/10 – Goed
My
25 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My
1 nacht verbleven in oktober 2023
Reactie van Nancy Nguyen (Ms) op 28 okt 2023
Dear My,We thank you for sharing your valuable feedback with us.We are really happy to know that you were satisfied with our level of care and attention.You keep us guessing and being more curious about the rating that not meet your 100% expectation.We are looking forward to welcoming you back soon for another perfect experience in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG
6/10 – Redelijk
christiane
Reisde met partner
23 okt 2023
Positief: Netheid, personeel en service
Property clean. Atmosphere very cold and dark - area around property had many night clubs (prostitution”
christiane
2 nachten verbleven in oktober 2023
Reactie van Nancy Nguyen (Ms) op 25 okt 2023
Dear Christiane,We do thank you for sharing your valuable feedback with us.It is our regret to hear that the cold and dark atmosphere especially for the area surroundings made you unsatisfactory. We do hope you understand for the difficulties of the hotel located in the heart of the vibrant city center. Please accept our sincere apology for any inconvenience caused to you during your recent stay. We do wish a chance to welcome you back soon in the near future.Sincerely,Nancy Nguyen (Ms)Front Office Manager MHSG
8/10 – Goed
shuichi
Reisde met een groep
20 okt 2023
Positief: Netheid, personeel en service
shuichi
1 nacht verbleven in oktober 2023
Reactie van Nancy Nguyen (Ms) op 20 okt 2023
Dear Shuichi,We thank you for sharing your valuable experience with us.We are really happy to know that you were satisfied with our level of care and attention.You keep us guessing and being more curious about the rating that have not met your 100% expectation.Looking forward to welcoming you back soon for more memorable moments in your next visit.Sincerely,Nancy Nguyen (Ms)Front Office Manager HMSG