2 buitenzwembaden

Beoordelingen van Mia SaiGon Luxury Boutique Hotel

5 out of 5
Mia SaiGon Luxury Boutique Hotel
2 -4, Street No 10, An Phu Ward, District 2, Ho Chi Minh City, Ho Chi Minh City

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 185 van 217 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 217 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 217 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 217 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 217 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nathalie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig hotel, locatie ver van alles. Heel goede service van staff. Mooi en heerlijk zwembad. Heerlijk eten. Erg goed ontbijt, alles vers. Netjes en schoon, hotel pas paar maanden oud.
2 nachten verbleven in januari 2020
Reactie van Thanh Duong op 13 jan 2020
Dear Guest. We appreciate very much the time you took to review Mia Saigon

10/10 – Uitstekend

Sayoko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Mia Saigon Team op 21 apr 2024
Dear Sayoko,Thank you very much for your 5-star rating on Expedia and we trust that you had such a wonderful experience at Mia Saigon. We wish to be your "Home away from home" whenever your travels bring you to this lovely city.Warm Regards,Mia Saigon Team

10/10 – Uitstekend

Sayoko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The interior and amenities of the room were excellent. Especially the amenities, whose packaging was so cute that it felt almost wasteful to use them. Of course, the hotel facilities were impressive as well; right after entering, you could see a spacious pool and the Saigon River straight ahead, which alone provided a sense of openness. I was able to take a long, relaxing bath in the bathtub, which helped soothe the weariness of a long journey. I definitely want to stay at this hotel again next time.
1 nacht verbleven in april 2024
Reactie van Mia Saigon Team op 20 apr 2024
Dear Sayoko,Thank you for choosing to stay with us at Mia Saigon - Luxury Boutique Hotel! Your honest feedback and review are most appreciated, and your kind compliments mean everything to us. We are more than happy to hear that you have thoroughly enjoyed the hotel facilities from room to pool, and the interior was a highlight to your stay. Once again many thanks for your visit and we look forward to welcoming you back in the nearest future for another memorable experience.Warm Regards,Mia Saigon Team

10/10 – Uitstekend

Ning

3 nachten verbleven in maart 2024
Reactie van Mia Saigon Team op 20 apr 2024
Dear Ning,Thank you very much for your 5-star rating! It is lovely that our Mia Saigon could provide you with wonderful moments and we wish to have chance to welcome you back.With best regards, Mia Saigon Team

10/10 – Uitstekend

triono juliarso

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband was not feeling well after our 2nd day and the hotel reacted promptly by providing transport and a hotel representative to get medicine. 2 thumbs up for excellent service esp the receptionist names Quinn
Reactie van Mia Saigon Team op 21 apr 2024
Dear Triono Juliarso,Thank you very much for choosing Mia Saigon and we are delighted to receive your lovely feedback. We are also sorry that you were not feeling well during the stay, however, we much appreciated to learn about your compliments on Ms. Quinn for her " excellent service". Rest assured your kind words will be shared with the team as a huge motivation. We are looking forward to seeing you next time you visit the city.Warm regards,Mia Saigon Team

10/10 – Uitstekend

triono juliarso

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Impressive service. Attend to details esp in recognising and greeting us personally. Great breakfast and love everything about Vietnam esp Mia Hotel
2 nachten verbleven in maart 2024
Reactie van Mia Saigon Team op 21 apr 2024
Dear Triono Juliarso,Thank you very much for your feedback of the recent stay. We are delighted that we have chance to welcome you at Mia Saigon and also for your great compliments on our "impressive service and great breakfast". Rest assured these kind words will be share with the entire team and we wish to welcome you back in the nearest future.Warm Regards,Mia Saigon Team

2/10 – Ontzettend slecht

Thuy

Reisde met partner
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
There was no hot water in the shower in our room. After swimming in the pool, I went up to our room to shower, and even after 10 minutes of running the water, it never got hot. I even switched the direction of the handle, and nope, the water only switched between freezing cold and cold. I called the front desk, and housekeeping went up to the room, but said "it will take too long to fix, we'll do it tomorrow." the next day, I checked out, and the employee was Thuy, who never smiled or asked how my stay was. When I brought up the hot water issue, she just repeatedly asked if we had informed them. No apology, no customer service. Later, I was told by an employee that the handle was turned the wrong way, as if I wasn't intelligent enough to know how to use the shower. I informed him that I tried the handle both ways, and it never got hot (again, even after 10-15 minutes). Terrible customer service, and don't even get me started on the awful spa. Super rude customer service there as well, constantly pressuring me to change the type of massage I booked, and very lackluster massage. I absolutely cannot recommend this place.
1 nacht verbleven in maart 2024
Reactie van Guest Experience Manager. op 15 mrt 2024
Dear Thuy,Warmest greetings from Mia Saigon!Thank you for taking your time to share your detailed feedback with us. Although we tried best to reached out to ask for permission to fix the hot water, we understand that your experience was not up to your expectations. Please accept my sincere apologies and rest assured that your valuable comments were personally brought up to related department leaders, in order to conduct the necessary changes, including additional training on how we could communicate without any confusion or causing misunderstanding. Once again, we appreciate you shared your feedback and we do wish to have another chance to be at your service, to amend your latest view.Please do contact via gem@miasaigon.com for any future request for our best arrangement for you,With my best regards,Amy TranGuest Experience Manager.

10/10 – Uitstekend

JunHong

1 nacht verbleven in februari 2024
Reactie van Mia Saigon Team op 23 mrt 2024
Many thanks for your excellent rating, JunHong! We are pleased to know that you enjoyed your stay and we wish to see you again very soon.Best regards,Mia Saigon Team

10/10 – Uitstekend

Fernanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le Grand Luxe avec un Grand Emplacement et un Grand Service Bravo !!! Inoubliable et Unique !!!
1 nacht verbleven in februari 2024
Reactie van Mia Saigon Team op 23 mrt 2024
Dear Fernanda,Thank you so much for your kind review with maximum score! We are pleased to hear that you enjoyed your stay with us. It is something that our staff takes great pride in, so we value your feedback and we hope to see you again very soon.Best regards,Mia Saigon Team

10/10 – Uitstekend

Reina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても素敵なホテルでした。また次回も泊まりたいです。
1 nacht verbleven in januari 2024
Reactie van Mia Saigon Team op 26 jan 2024
Dear Reina,Thank you so much for your time at Mia Saigon and your consideration of returning. We are delighted to hear that you had a wonderful stay. We definitely look forward to seeing you again.Warm Regards,Mia Saigon Team

10/10 – Uitstekend

yunha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Mia Saigon Team op 26 jan 2024
Dear Yunha,Many thanks for your recent time at Mia Saigon and we trust that you had a wonderful stay. We look forward to hosting you in the near future.Warm Regards,Mia Saigon Team

8/10 – Goed

Hyekyung

Reisde met partner
Positief: Netheid, personeel en service
깨끗하고 넓습니다. 수영장도 깨끗하고 이용객이 많지않아 편리하게 잘 놀았습니다. 주변에 먹거리가 없어서 셔틀 매일 이용해 시내로 나가 먹구 맛사지 받구 그랩타고 들어왔습니다. 조식은 별로 변화가 없어서 3일에는 살짝 물리는 느낌..첫날 저녁 레스토랑 이용했는데 피자는 먹을만했는데 다른건 쏘쏘...호캉스로 길게 묵으며 즐기기엔 먹거리가 조금 부족했습니다.
Reactie van Mia Saigon Team op 22 jan 2024
Dear Hyekyung,Thank you for choosing Mia Saigon and we believe that you had memorable experience with us!We take pride in maintaining the cleanliness of the pool, so we please to hear that it met your expectations. However, we do regret to learn that your stay with us did not meet your expectations regarding breakfast at the restaurant. Rest assured that your feedback was seriously taken into consideration and shared with related department.Once again, thank you very much for coming to Mia Saigon and we hope to have a chance to welcome you back to demonstrate our wish to provide you better experience.Sincerely,Mia Saigon Team

6/10 – Redelijk

Shoko

Negatief: Staat van de accommodatie en faciliteiten
川沿いの景観が良くて予約しましたが宿泊が2階で景色がイマイチ。ホテル全体的に普通です。中心部から外れているので高層階でなければ値打ち無し、と感じました。朝食ビュッフェは美味しかったです。エステも普通。お部屋のタオルもふかふか度合は普通。枕は嫌な臭いがしました。
4 nachten verbleven in december 2023
Reactie van Mia Saigon Team op 22 jan 2024
Dear Shoko,Thank you for choosing Mia Saigon and for taking time to share the valued feedback!At Mia Saigon Hotel, we strive every day to provide the best service possible. However, we were unable to exceed your expectation. At the time of your stay, we had high occupancy and room will be subjected to availability. We always put your requests in our priority list for better arrangement as soon as possible. Rest assured that your feedback was seriously taken into consideration and shared with related departments.Once again, I would like to thank you for choosing Mia Saigon and I hope to have another chance to welcome you back so that I could amend your latest views by providing best services. Please do not hesitate to contact me when you come back in the near future.Sincerely,Amy TranGuest Experience Manager

10/10 – Uitstekend

MIN KEW

3 nachten verbleven in januari 2024
Reactie van Mia Saigon Team op 22 jan 2024
Thanks a million for your 100/100 rating, MIN KEW! We wish to see you in the near future.Warm Regards,Mia Saigon Team

10/10 – Uitstekend

Taejoon

1 nacht verbleven in januari 2024
Reactie van Mia Saigon Team op 22 jan 2024
Many thanks Taejoon for your perfect rating and we wish to welcome you back whenever your travel brings you here!Sincerely, Mia Saigon Team

10/10 – Uitstekend

Kei

3 nachten verbleven in december 2023
Reactie van Mia Saigon Team op 26 jan 2024
Dear Kei,Many thanks for your perfect rating and we trust that you had great experience at Mia Sagion. We look forward to welcoming you back.Best Regards,Mia Saigon Team

10/10 – Uitstekend

HARUKI

2 nachten verbleven in december 2023

10/10 – Uitstekend

Seunghyeun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Christian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Mia Saigon Team op 16 dec 2023
Dear Christian,Thank you for rating us a 5-star review. The entire team of Mia Saigon is looking forward to seeing you back when you visit the city. Best Regards,Mia Saigon Team

10/10 – Uitstekend

HIDEO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Mia Saigon Team op 16 dec 2023
Dear HIDEO,Thank you for rating us a 5-star review. The entire team of Mia Saigon is looking forward to seeing you back when you visit the city. Best Regards,Mia Saigon Team

10/10 – Uitstekend

RYAN

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great hotel with great staff and service.
5 nachten verbleven in november 2023
Reactie van Mia Saigon Team op 16 dec 2023
Dear Ryan,Many thanks for choosing Mia Saigon, and for taking time to share your kind feedback.We much appreciate your recognition of great staff and service. We will ensure your beautiful words are shared with everyone and remind us to continuously improve our service every day!The entire team always look forward to welcoming you back soon.Best regards,Mia Saigon Team

10/10 – Uitstekend

Yamaki

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
 結論から申し上げると非常に良いホテルでした。  ホーチミンに旅行される多くの方は市内でのホテルを中心に探されると思いますが、このホテルは市内中心部から少し離れていますが、サイゴン川に面した喧騒から離れたリゾートホテルのような感じです。しかし市内中心部までタクシーで15-20分程度で行ける為、不便さはありませんしGrab等のタクシー配車サービスを利用すれば片道600円程度でした。  まだ営業開始し4年程度と非常に新しく、また開業直後にコロナ禍に当たってしまったこと、またメンテナンスも十分にされており施設のコンディションは非常に良いです。またリネン等も室料にみあった物でした。またサービス及びホスピタリティもホテルのグレードに見合った物でした。  しかしながら下記2点に関しては改善が必要と感じました。 ①部屋がコネクティングルームの場合、室内ドアの防音性が低い。最初割り当てられたお部屋がこのコネクティングルームで、隣の部屋の会話が非常に良く聞こえ(韓国の方でした)最終的には部屋を変えて頂きました。この件についてはホテル側で何らかな対策を取るようなので今後は改善されるかもしれません ②Wi-Fiのスピードが非常に遅くトラフィックが<1Mbps以下でした。これは早急に改善要です  色々書かせて頂きましたが、再度ホーチミンに旅行する際には同じホテルに滞在すると思います。
2 nachten verbleven in november 2023

10/10 – Uitstekend

Minh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Några nätter i Saigon
Bästa totalupplevelsen på länge för ett hotel i Saigon! Bra service, fina och moderna rum och perfekt läge i Centrala Saigon.
1 nacht verbleven in oktober 2023
Reactie van Mia Saigon Team op 12 nov 2023
Dear Minh,It is our pleasure to have you here and we are delighted to hear that it was the “best overall experience in a long time for a hotel in Saigon!”.We are thrilled to know that good service, nice and modern rooms and perfect location made your stay memorable. Your compliments had left big motivation for our entire team at Mia on our ongoing efforts to enhance your experience. Our goal is to ensure that all guests had great stay experience with us. Once again, thank you for choosing Mia Saigon and we look forward to welcoming you back.Best Regards,Mia Saigon Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Mia Saigon Team op 12 nov 2023
Dear Valued Customer,Thank you for choosing Mia Saigon, and for your great rating. We do hope to welcome you back next time.Best regards,Mia Saigon Team

6/10 – Redelijk

Kazuhiko

3 nachten verbleven in oktober 2023
Reactie van Mia Saigon Team op 11 nov 2023
Dear Kazuhiko, We thank you for choosing us for your previous staycation in Ho Chi Minh City. However, we would really like to know what could be improve to provide you the best service up to your expectation. Please do not hesitate to share details with us via gem@miasaigon.com. Once again, thank you for staying with us and we look forward to hearing from you soon.With my best regards,Amy TranGuest Experience Manager

10/10 – Uitstekend

YUNRU

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Mahima Lucille

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the best hotels in the world! Everything is on point!
3 nachten verbleven in september 2023

10/10 – Uitstekend

KYU HWAN

3 nachten verbleven in september 2023
Reactie van Mia Saigon Team op 12 nov 2023
Dear Kyu Hwan,Thank you for choosing Mia Saigon, and for great rating. We are pretty sure that our entire Mia team always look forward to welcoming you back.Warm regards,Mia Saigon Team

10/10 – Uitstekend

sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pictures don't lie - Mia Saigon is amazing! The staff are incredibly friendly and engaging, and they go the extra mile; it was our 20th wedding anniversary and we arrived to cake, flowers and a 'happy anniversary' sign and card. Special mention goes to Cam for making it so special. The rooms and balconies are spacious, and the bathroom just fantastic. The free boat into the centre of the city is a great service and worth doing just for a different perspective. Our only regret is that we weren't there for longer!
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

???

4 nachten verbleven in augustus 2023
Reactie van Mia Saigon Team op 12 nov 2023
Dear valued guest,Thank you for taking time to rate a 5-star rating and we wish to welcome you back soon. Warm Regards,Mia Saigon Team

10/10 – Uitstekend

Naeli

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Euan

1 nacht verbleven in augustus 2023
Reactie van Amy Tran - Guest Experience Manager op 22 aug 2023
Thank you for your 5-star rating, Euan!We are glad you had great time with us and hope to welcome you back soon!Mia Saigon team.

10/10 – Uitstekend

Makiko

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ホーチミンとは思えない緑豊かな5つ星ラグジュアリーリゾート
ホーチミン市内なのに静かで緑が多い、サイゴン川沿いのラグジュアリーリゾート。とにかくプールが素敵で都会とは思えない広さ。お部屋は全室リバービューでテラスからの眺めも最高。広いバスタブとシャワーがありトイレが独立、お部屋の居心地も快適でした。お食事も美味しくスパも良かった。ただ到着時の印象は大切なので、フロントスタッフの笑顔とウエルカムドリンクがあればさらによかったです。
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Naturalife Asia Co

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

chun

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good!
1 nacht verbleven in juli 2023
Reactie van Mia Saigon Team op 6 sep 2023
Dear chun, Thank you for your perfect ratings and lovely comment! We hope to see you back soon.With best regards,Mia Saigon Team.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a stunning place! I will definitely come back soon!
2 nachten verbleven in juli 2023
Reactie van Amy Tran - Guest Experience Manager op 6 sep 2023
Dear Valued Guest,Thank you for sharing a perfect score and lovely comment regarding your previous stay with us. We are glad you had great time here at Mia Saigon and your coming back definitely means a lot to us!We look forward to seeing you in the close future.With my best regards,Amy TranGuest Experience Manager.

10/10 – Uitstekend

Frank

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extremely professional and service minded personal
We can for sure give Mia Saigon our very best recommendations. Service: Excellent service from all the staff. Location: Perfect just along the river and still close to the city center. Pros: Really nice and new rooms, speedboat shuttle free of charge for guest (to & from the city center 4 times a day. Cons: Cant really find any
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Kaori

3 nachten verbleven in juli 2023

10/10 – Uitstekend

Mongtuyen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A beautiful luxury hotel with all the excellent services !
5 nachten verbleven in juli 2023

8/10 – Goed

Hyun Sun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
호캉스로 최고
호치민에 있는 여유로운 휴양지 느낌의 고급 호텔입니다. 호텔 내 레스토랑이 조금 더 있으면 좋을 듯 합니다. 조식은 훌륭했으나 룸써비스 음식은 조금 아쉬웠어요.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

SUNGWOON

2 nachten verbleven in juni 2023

10/10 – Uitstekend

RYOKO

1 nacht verbleven in mei 2023

10/10 – Uitstekend

MIHO

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
GOOD
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Taekyong

3 nachten verbleven in mei 2023

10/10 – Uitstekend

Heather

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful river front view, extremely friendly staff, easy Grab ride to all major areas of the city. Gorgeous pool! Definitely my preferred hotel to stay at in Ho Chi Minh.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

YIHYUN

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel to stay in. Amazing, friendly helpful staff. A breakfast buffet to die for. The only room for improvement would be to include a few more meat or chicken dishes on the menu, very seafood oriented
3 nachten verbleven in april 2023