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Beoordelingen van Muong Thanh Luxury Saigon Hotel

4.5 out of 5
Muong Thanh Luxury Saigon Hotel
261C Nguyen Van Troi Ward 10, Phu Nhuan, District, Ho Chi Minh City, SGN

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 66 van 130 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 130 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 130 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 130 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 130 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Ngoc

4 nachten verbleven in april 2024

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent service
1 nacht verbleven in april 2024

10/10 – Uitstekend

Claudia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Duong Thi Thuy Linh (Mrs.) General Manager op 17 apr 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,

8/10 – Goed

Truc, Anaheim

2 nachten verbleven in april 2024
Reactie van Duong Thi Thuy Linh (Mrs.) General Manager op 15 apr 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,

8/10 – Goed

thi ngoc han

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van Duong Thi Thuy Linh (Mrs.) Deputy General Manager op 2 apr 2024
Dear Valued Guest,Thank you very much for your review. We are very delighted that you had a great time at our hotel.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Duong Thi Thuy Linh (Mrs.)Deputy General Manager

6/10 – Redelijk

Jimmy

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
I would give a better rating if the design of the bathroom would provide a place for soaps and stuff, instead we had to put them on the floor. The shelf for the towels was small and located at a very inconvenient spot of the bathroom where it should be near or within reach of the shower door. It blocks the mirror when you had hanging towels. The carpet was old and dirty as we can clearly see a stained spot on it. Unless you requested, I think the bed sheets would probably never replace. They simply straighten them back into place. I noticed there were yellow spots (possibly stain from urine) appeared on several parts of the bed sheet which I wouldn't dare to find out what exactly it was. So when the room service went through the room on the first few nights I noticed the stain spots were still there. After several nights staying in the same room, I was happened to be in the room when the service folks came in to straighten up the beds so I know they don't change them. I had to specifically requested them to change the bed sheets then yes they changed them afterward. For this reason, I'm sorry that I can't give them any better than 2 stars rating for the facility and cleanliness of the hotel.
5 nachten verbleven in februari 2024
Reactie van Mr. Đinh Tho Quang - General Manager op 1 mrt 2024
Dear Jimmy,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.We hope to welcome you in the near future and have the opportunity to serve you even betterOnce again, thank you very muchBest Regards,Dinh Tho QuangGeneral Manager

10/10 – Uitstekend

Khanh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service and convenience
1 nacht verbleven in januari 2024
Reactie van Mr. Đinh Tho Quang - General Manager op 14 feb 2024
Dear Khanh,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Sai Gon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Đinh Thọ Quang (Mr.)General Manager

8/10 – Goed

Nguyen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
3 nachten verbleven in januari 2024
Reactie van Mr. Đinh Tho Quang - General Manager op 16 feb 2024
Dear Nguyen, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Mr. Đinh Tho Quang - General Manager

6/10 – Redelijk

Vivian

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
I hope no cockroach, no fly in the room like I experienced this time. They shouldn’t provide broken iron that mess up my $400 US dollars shirt I can hear the noise from the room next to me. Other then that Everything else is fine. Friendly staff, good buffet and good waitress.
5 nachten verbleven in januari 2024
Reactie van Mr. Đinh Tho Quang - General Manager op 1 feb 2024
Dear Vivian,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.We are very happy that you were satisfied with the breakfast at the hotel. We hope to welcome you in the near future and have the opportunity to serve you even better.Once again, thank you very much.Best Regards,Dinh Tho QuangGeneral Manager

6/10 – Redelijk

Ngoc Tran

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Unsecured wifi and loud constructions in the morning.
2 nachten verbleven in januari 2024
Reactie van Mr. Đinh Tho Quang - General Manager op 25 jan 2024
Dear Ms.Ngoc Tran,Thank you for taking your valuable time to share your recent vacation experience.I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with relevant departments to find the cause and find solutions to overcome the problems you mentioned.

8/10 – Goed

Steven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious room
Reactie van Mr. Đinh Tho Quang - General Manager op 22 jan 2024
Dear Steven, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024
Reactie van Mr. Đinh Tho Quang - General Manager op 20 jan 2024
Dear James, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

Hien

4 nachten verbleven in januari 2024
Reactie van Mr. Đinh Tho Quang - General Manager op 20 jan 2024
Dear Hien, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

Henry, Austin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is clean and well features. It is a good place to stay the night before a flight out of SGN.
1 nacht verbleven in januari 2024
Reactie van Mr. Đinh Tho Quang - General Manager op 20 jan 2024
Dear Henry, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

Nate

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved every second 10/10
3 nachten verbleven in januari 2024
Reactie van Mr. Đinh Tho Quang - General Manager op 20 jan 2024
Dear Nate, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 – Goed

Tram

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall, we had a good time with our staying at the hotel. I would recommend this place.
2 nachten verbleven in januari 2024
Reactie van Mr. Đinh Tho Quang - General Manager op 20 jan 2024
Dear Tram, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

6/10 – Redelijk

Andy

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I won't come back
Room 920 The room floor looks not clean, the shower with curtain but not door and don't have a place for you to put down shampoo or hanging a towel. Not a 4 stars hotel.
3 nachten verbleven in december 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 2 jan 2024
Dear Andy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

4/10 – Matig

Andy

Negatief: Staat van de accommodatie en faciliteiten
The room is not very clean, I don't like the shower room with curtain and no place for you to put down your shampoo or body wash accept the floor
1 nacht verbleven in december 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 31 jan 2024
Dear Andy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

CAROLINE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is amazing hotel, first class customer service, great food, very clean, all staff very friendly and helpful, we couldn’t have ask for anything better. I would recommend this hotel to anyone, definitely would come back here again.
4 nachten verbleven in december 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 13 dec 2023
Dear CAROLINE, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

Vinh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 13 dec 2023
Dear Vinh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

4/10 – Matig

my

Reisde met partner, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
I had previously stayed the night at this hotel for one night just a quick airport stop then coming back 2 weeks later for 2 nights stay. I requested a shower only without tub room17 days in advance, they accommodated by providing the worst room possible. If you’ve been to Vietnam, most hotels have the shower tub design its the most dangerous and accident waiting to happen climbing in. My sister checked in the same day as I and requested the shower only without tub, they provided her with much better room. Meaning the shower stall was adequate, mine had the shower curtain inches away from the toilet. Barely any separation you have a step around the toilet to get out see room#1520. Thanks staff for selecting which guest gets the better room.
2 nachten verbleven in december 2023
Reactie van Dinh Tho Quang - GM op 5 dec 2023
Dear My Luong,Thanks so much for your feedback. We are so sorry for everything that happens to you while staying in our hotel.From your sharing, we seriously recognize the shortcomings in service quality. The hotel management had an important meeting to come up with solutions to overcome shortcomings and improve service quality.We are always trying to improve the service and upgrade the facilities. We hope you sympathize and accept our sincere apologies and give us a chance to serve you better on your next trip.Best regards

10/10 – Uitstekend

Yuji

1 nacht verbleven in november 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 14 dec 2023
Dear Yuji, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

Hung

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location is near Sgn airport
1 nacht verbleven in november 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 17 nov 2023
Dear Hung, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

kha

Reisde met een groep, Reisde met familie
Positief: Netheid
Satisfied to all.
1 nacht verbleven in november 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 14 nov 2023
Dear Kha, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 – Goed

Lee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
More than acceptable for a short stay but quite far from the centre
2 nachten verbleven in oktober 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 30 okt 2023
Dear Lee, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

Jeffrey

3 nachten verbleven in oktober 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 6 nov 2023
Dear Jeffrey, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

6/10 – Redelijk

Simon

Reisde met partner
Positief: Personeel en service
Honest review - I booked this hotel purely for its proximity to the airport and this served its purpose perfectly. We stayed overnight to get some sleep before a flight the next day and the airport is quite close. The hotel itself is a bit tired and is probably in need of some refurbishment. The mattress in my room was hard as a rock and there is a musty smell throughout the premises. The external areas around the property are well maintained. If you’re looking for a transit option this is a good option however the bang for buck probably doesn’t meet some of the other alternative options available. Staff were all very friendly and helpful.
1 nacht verbleven in oktober 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 30 okt 2023
Dear Simon, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We are sorry for making your experience at our hotel that is not good. We will improve it better and hope to have the opportunity to welcome you next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

Stephen

1 nacht verbleven in oktober 2023
Reactie van Mr. Dinh Tho Quang - General Manager op 6 okt 2023
Dear Stephen, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

10/10 – Uitstekend

bo hyun

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
아주 만족합니다. 방도 넓고, 침대, 욕실 모두 깨끗합니다. 조식 메뉴도 많고 맛도 좋습니다. 추천합니다.
1 nacht verbleven in september 2023
Reactie van Mr. Dinh Tho Quang - General Manager op 6 okt 2023
Dear Bo Hyun, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

10/10 – Uitstekend

Sy, Austin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was pretty nice and helpful
1 nacht verbleven in september 2023
Reactie van Mr. Đinh Tho Quang - General Manager op 28 sep 2023
Dear Sy, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

Sang

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was accommodating. Bathroom was clean. Bedroom was clean. Bed is on the firm side. Wifi laptop connection was approximately 40 mbs. Wired laptop connection was about 60 mbs. Light database remote work capable. Convenient location for walking around town with a lot of shops.
1 nacht verbleven in september 2023
Reactie van Mr. Dinh Tho Quang - General Manager op 8 sep 2023
Dear Sang, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

2/10 – Ontzettend slecht

choul julm

4 nachten verbleven in september 2023
Reactie van Mr. Dinh Tho Quang - General Manager op 8 sep 2023
Dear Choul Julm,Warmest greeting from Muong Thanh Luxury Saigon Hotel. We had processed no charge for your booking at no show status. However, we still received bad review score from you. Hope we could have a chance to serve you next time. Best regards,

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk staff was wonderful, very accommodating. Nice, good size rooms, clean, very comfortable bed. Dining room staff did an excellent job, very attentive. Breakfast can be improved. Overall, a very nice stay.
1 nacht verbleven in augustus 2023
Reactie van Mr. Dinh Tho Quang - General Manager op 30 aug 2023
Dear Jose, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

DR. DAVID, Sacramento

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a friendly hotel and nice staff.
6 nachten verbleven in augustus 2023
Reactie van Mr. Dinh Tho Quang - General Manager op 28 aug 2023
Dear Dr.David, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

8/10 – Goed

Minh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Mr. Dinh Tho Quang - General Manager op 28 aug 2023
Dear Minh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Đinh Tho Quang - General Manager

10/10 – Uitstekend

YATSUZUKA

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
スタッフも良かった
2 nachten verbleven in augustus 2023
Reactie van Mr. Dinh Tho Quang - General Manager op 18 aug 2023
Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Dinh Tho Quang - General Manager

8/10 – Goed

LAM

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is good. Except, the shower bathroom does NOT have a door or curtain. Therefore, when you shower, water is EVERYWHERE. I addressed the issue with the hotel management team, hopefully they will take care the issue.
1 nacht verbleven in juli 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 1 aug 2023
Dear LAM, Thanks so much for your feedback. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager

10/10 – Uitstekend

Jamellia

Positief: Netheid, personeel en service
1 nacht verbleven in juli 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 1 aug 2023
Dear Jamellia, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 – Goed

Binh

2 nachten verbleven in juli 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 9 aug 2023
Dear Binh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 – Uitstekend

Chieu, Tucson

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the service is very good
1 nacht verbleven in juli 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 18 jul 2023
Dear Chieu, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 – Uitstekend

Joe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 5 jul 2023
Dear Ms.Joe, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 – Goed

Lieu, San Francisco

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good massage. Modern rooms. Can't seem to control the temperature though, it was cold.
1 nacht verbleven in juli 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 4 jul 2023
Dear Ms.Lieu, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 – Uitstekend

LAN ANH, Kent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
3 nachten verbleven in juni 2023
Reactie van Nguyen Dinh Chinh - GM op 27 jun 2023
Dear LAN ANH,Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards,

8/10 – Goed

Thanh

2 nachten verbleven in juni 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 21 jun 2023
Dear Mr/Mrs, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 – Goed

Huan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
15 nachten verbleven in mei 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 13 jun 2023
Dear Huan, Thanks so much for your feedback. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager

10/10 – Uitstekend

HEON PIL

1 nacht verbleven in juni 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 6 jun 2023
Dear HEON PIL, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

8/10 – Goed

Thanh

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 2 jun 2023
Dear Thanh, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

10/10 – Uitstekend

Danny

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Closed to the airport
1 nacht verbleven in mei 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 31 mei 2023
Dear Sir/Madam, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager

6/10 – Redelijk

Ally

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
I really disappointed my first time experience stayed in this Muong Thanh hotel. Flash back to the day I stayed, everything is ok except front desk service. I did not like the ways they talked to their customers, they were so meant to me. I paid and expected for good service but after all, I was really mad even right now. Except front desk, other servers were really nice and helpful when I needed. One more thing that made me mad, when my friend asked to stay one more day and we were ok to pay for another night, they were refused right away and said “you have to check out at 12:00 pm” and no explanations for this situation. I will never come back this hotel again. Anyways, thank you for your service and I hope that they can do much better.
3 nachten verbleven in april 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 20 mei 2023
Dear Ally, Thanks so much for your feedback. We hope you give us a chance to serve you better on your next trip. Best regards, MR. Nguyen Dinh Chinh - General Manager

10/10 – Uitstekend

Mary, Burlington

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was close to the airport, very clean & modern, the staff were great!
1 nacht verbleven in mei 2023
Reactie van Mr. Nguyen Dinh Chinh - General Manager op 19 mei 2023
Dear Mary, Thanks so much for choosing Muong Thanh Luxury Sai Gon Hotel. We're very pleased to serve you again next time. Best regards, Mr. Nguyen Dinh Chinh - General Manager