We are very sorry that you did not enjoy your stay here with us. Thank you for your rating.

Hello Sayyed, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45 and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Thong,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45. It’s great to hear that you had an excellent check-in experience and found our property to be suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Dear Loriage,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45. It’s great to hear that you found our property to be suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Dear Marie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45. I'm so glad we earned your 4/5 score. At Red Roof we are happy to know that you had a comfortable stay with us. Nevertheless, we do apologize for the inconvenience caused due to the semi-truck which you mentioned was running for hours. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you for taking the time to let us know about your experience at our property. We are very sorry to hear that your stay didn't meet your expectations.

Dear Beth,Thank you for taking the time to tell us about your experience at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45 I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as unpleasant smoky odor in your room. Additionally, on your next stay, feel free to reserve one of our deluxe or superior rooms which include a micro-wave and refrigerator.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the check-in process. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management

Hello Beth,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45 and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Janiyah, Thank you for taking the time to tell us about your experience at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45. I am sorry that your experience did not meet your expectations which led to your 1/5 rating. The issues you encountered while with us is truly regrettable. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nonetheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRediResponse Specialist

Hello Parys,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45 and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Devang, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45 and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

I appreciate that you shared your feedback with us, Rolando. The staff was delighted to see that you found our location to be a great place to stay, which resulted in a 5/5 score. We aim to provide positive experiences, so we were pleased to know that your stay aligned with our ideals.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRediResponse Specialist

Thank you for taking the time to let us know about your experience while staying with us. We expect to see you again!

Hello Valued Guest, Thank you for leaving a rating and participating in our guest survey regarding your stay at the RED ROOF INN HOUSTON NORTH - FM 1960 & I-45. You highlighted that the bed was clean. However, we are sorry to have fell short with your stay and your experience did not meet your expectations. You indicated that the towels and the toilet were unclean. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems occurring in the future. We will certainly take your comments into consideration in an effort to improve our services and to make guest experiences even better. Please know that we value you as our guest and appreciate your business. Thank you for your review. All the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Thank you for your review, we are very sorry you were not aware about our 3rd Party Reservations Policy even though we are very transparent about it and even have a sign explaining the procedure at the front desk so that our guest can see it at check in time.

Thank you for your review. We expect to see you again soon!

Thank you for bringing this to my attention. I will make sure to get that hole fixed. I did check your reservation and noticed that you did not have an Accessible room, therefore there would be no Accessible parking. However, I have observed that there has been an influx in people parking where they shouldn't and we will get this taken care of as well. Just remember, if you need an Accessible room, please make sure you are requesting one. And if someone is parked in that parking space, we will definitely have them to move. Thank you for your feedback

Thank you for your review! Come back any time!

Thank you for your review. Yes, unfortunately we had to close the pool. Sorry for any inconvenience.

I am sorry that you had to experience that, please forgive us. Thank you letting us know.

I am sorry that you did not get a chance to stay here for your reservation. However, it is procedure that the guest has to have a Driver's License or Identification Card to check in.

I do apologize for the problems that you experienced with your room. Thank you for your review.

Thank you for your rating! Come back anytime!

Thank you for your review. Yes, we're here to accommodate you the best we can. With that being said, just let us know what side you would prefer to be on and we will try our best to make that happen. Hope to see you again soon!

Thank you for your rating.

Thank you for your rating. Come back anytime!

We are glad to hear that you love us here at the Red Roof Inn North! We look forward to serving you again anytime.

Thank you for your review! Come back anytime!

Thank you so much for your rating! Please come back anytime.

Thank you for your review. We are sorry to hear that you did not enjoy your stay.

Thank you for your review. I'm glad that at least 2 of the 3 rooms were good. We apologize for the 3rd room and we will get this problem taken care of.

Thank you so much for your rating! Please come back anytime!

Thank you for your review

We are glad to hear that you love us here at the Red Roof Inn North! We look forward to serving you again anytime.

Thank you so much for your review! Please make sure to come back and see us here at the Red Roof Inn North Houston.

Thank you for your review. Please accept our apologies for not completely satisfying you during your stay.

Thank you for your rating! Please be sure to come back and visit us again.

Thank you for your rating! Hopefully, we will see you again soon.

Thank you for your rating! Please be sure to come back and visit us again.

Thank you so much for your rating! Please know that you are welcome back anytime!

Seems like there were a lot of issues, did you not speak with anyone at the front desk regarding the problems you were having? I do apologize for the issues that you encountered and Thank you for your review.

We are sorry that you did not enjoy your stay. Your feedback is greatly appreciated. Thank you