We chose this hotel,to suit our 15 yearold Grandson,to accomadate all needs,Gym wi-fi etc,however reality once checked in,somewhat different,the Gym thats all it is in name,for example the treadmill once you increased the speed the belt started to slip or mis time,the multi resistance station all seized up,for the bike and multi walker do not use these anyhow,the Jaccuzzi not working,wi-fi worked well in the reception areas ,from the rooms very weak,arrived back Saturday afternoon,to our surprise our room door left wide open,to our relief nothing missing,reported to the hotel, who stated this never happened before,the standard of service of the suite only really happened after the 4th day of our stay,again by having to highlight the poor quality,the Towels that were supposed to be whitewere not and hard even the bath robes the same,the pool towels these were a taupe colour,not to mistake the difference,the only plus point I can be positive about is the air con for the room,conclusion for the money I have paid to stay, this not well spent the only beneficiary made a lot of money for poor return,We have stayed in Several 4 and 5 star hotels in Ibiza the service excellent even the staff more freindly at the past hotels.