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Beoordelingen van The Banjaran Hotsprings Retreat

5 out of 5
The Banjaran Hotsprings Retreat
1 Persiaran Lagun Sunway 3, Ipoh, Perak

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 285 van 366 beoordelingen" "
Gastenscore: 8 - Goed. 67 van 366 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 366 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 366 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 366 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top locatie!
Rust privacy geweldig eten en een adembenemend uitzicht! Absolute aanrader
2 nachten verbleven in juli 2018
Reactie van Raymond K op 13 aug 2018
Dear Esteemed Guest, Thank you for your perfect review. We look forward to serving you again. Best Regards, Raymond Koh Director of Operations

8/10 – Goed

miep, Breda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Close to paradise!
Het verblijf in The Banjaran Hotsprings was veel meer dan een paar hotelovernachtingen; het was een belevenis! Minder plezierig waren de grote hoeveelheden muggen. Gezien de muggenplaag besloot het hotel de muggen uit te roken. Met een machine werd het resort in een chemische rookwolk gezet. Wij kregen 15 min van te voren te horen dat we of weg moesten gaan of binnen moesten blijven. Dit was echt een overval!
Reactie van Raymond-KIpoh op 6 jun 2016
Dear miep, Thank you for your feed back. We are glad to hear about your pleasant stay overall. We had taken note on your comment on the mosquitoes fogging, we apologized for the inconvenience. Due to close proximity to nature and frequent rainfall, unfortunately we had received some guest feed backs on mosquitoes, mosquitoes fogging is one of the control measure, besides some housekeeping works / larvae ciding surrounding the Retreat have to be done regularly, additional investment of mosquitoes trap machine and sourcing out another mosquitoes repellent to replace the current ones. We hope to see you again during your next visit to Ipoh. Thank you. Best Regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Pai Ling

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall, our stay at the Luxury Hot Spring Retreat exceeded all expectations. From the moment we arrived until the moment we departed, every aspect of our experience was flawlessly executed. The combination of luxurious amenities, impeccable service, and culinary delights left an indelible mark, promising a return visit in the near future. Without a doubt, this resort has secured its place as our go-to destination for indulgence and relaxation.
2 nachten verbleven in maart 2024
Reactie van Raymond K op 23 mrt 2024
Dear Pai Ling, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Seiw

2 nachten verbleven in januari 2024
Reactie van Raymond K op 23 mrt 2024
Dear Seiw , Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
最高の時間を過ごしました。
施設内の時間がゆったり流れていて本当にのんびりできました。オオトカゲをたくさん見れて年明け早々縁起がイイ！ 雄大な自然とスタッフの温かさに癒され、美味しいお食事に感動。宿泊者も皆さん穏やかで、まるで別世界に来たかのようなフワフワした気分で過ごしました。 2泊し、ずっと温泉に入っていたら浮腫が取れて帰りに靴がブカブカになっていました！
2 nachten verbleven in januari 2024
Reactie van Raymond K op 26 jan 2024
Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Sharmila, Harrow

Reisde met partner
1 nacht verbleven in januari 2024
Reactie van Raymond K op 26 jan 2024
Dear Sharmila, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

JOY

2 nachten verbleven in december 2023
Reactie van Raymond K op 26 jan 2024
Dear JOY, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

8/10 – Goed

Shyong Tuck

1 nacht verbleven in december 2023
Reactie van Raymond K op 26 jan 2024
Dear Shyong Tuck, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Samir, Bethlehem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a relaxing and beautiful place. I highly recommend the cave for dinner one night. It’s fine dining. The cave is so beautiful. It’s 250 million years old. Very romantic!
2 nachten verbleven in december 2023
Reactie van Raymond K op 8 dec 2023
Dear Samir, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Andrej

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the most beautiful place we've stayed so far. Absolutely stunning, gives you an 'awe' effect. One of a kind experience. Amazing staff, service, facilities, location, surroundings and design. Not to mention Jeff's Cellar restaurant, a unique food journey. Oh yes, and fantastic breakfast...
2 nachten verbleven in november 2023
Reactie van Raymond K op 2 dec 2023
Dear Andrej, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

kanayasamy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The TV/Living room could use more LED directed lighting. There should at be at least one complimentary alcoholic drink.
2 nachten verbleven in november 2023
Reactie van Raymond K op 2 dec 2023
Dear kanayasamy, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we had noted on your comments for our future review. We will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Lauren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed two nights for our honeymoon and it was worth every penny. We were given swan towels and rose petals on the bed and a congratulatory little cake. The private hot springs and plunge pool in our villa were excellent and nice to lounge in the outside/inside living area during thunderstorm. The staff were lovely, welcoming, attentive and friendly. We will definitely be coming back to Ipoh just for this beautiful gem.
2 nachten verbleven in november 2023
Reactie van Raymond K op 24 nov 2023
Dear Lauren, Thank you for staying with us and sharing your review. We are glad that you had a great celebration and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

longfei

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Raymond K op 24 nov 2023
Dear longfei, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back soon. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Francois Xavier

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Raymond K op 24 nov 2023
Dear Francois, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back soon. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Saori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Raymond K op 23 okt 2023
Dear Saori, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back soon. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Keiichiro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Will back again soon.
2 nachten verbleven in oktober 2023
Reactie van Raymond K op 23 okt 2023
Dear Keiichiro, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back soon. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

DAMIEN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing experience for our wedding anniversary. The location is stunning, property and facilities are top notch and the service was incredible; each staff member was super friendly and went above and beyond to make our stay unforgettable. The food and incredible cave at Jeff’s cellar was definitely the highlight of our stay! Thanks a ton!
2 nachten verbleven in oktober 2023
Reactie van Raymond K op 23 okt 2023
Dear DAMIEN, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back soon. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Yuri

1 nacht verbleven in september 2023
Reactie van Raymond K op 24 nov 2023
Dear Yuri, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back soon. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paradise
We booked the Banjaran for the middle weekend of a two week second honeymoon. It was meant to be the highlight, and filled that role perfectly. From the moment we arrived we felt like we were being pampered in a very special place. Our water villa was absolutely lovely, and it was tempting to stay there, relax, and enjoy the tubs etc. But it was also worth venturing out to enjoy the various pools and caves. Jeff's Cellar provided an amazing dinner on our arrival night, and we chose the 'In Private' BBQ to be served in our room for the second night, which was amazing (but way too much food for us to finish). A few reviews mention problems with bugs and monkeys. I managed to pick up a few bug bites on the golf cart ride to the villa, and after that the supplied repellent mostly kept them away. But it's probably a good idea to apply repellent before arrival. The resort isn't particularly bad though - I got a similar batch of bites on an evening walk through Singapore. We were treated to the spectacle of the monkeys sat on our villa roof tearing apart a packaged loofah they'd pinched from a service cart, but that was more amusing than problematic. A two night stay felt about right. We could have maybe kept ourselves occupied for another day, but there's only so much hot tub one can take.
2 nachten verbleven in augustus 2023
Reactie van Raymond K op 12 sep 2023
Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay . We are sorry about the insect bites and hope that you had recovered well. We will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Ali

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very unique, relaxing and peaceful hotspring resort unlike any place we have been to. The resort really makes you feel special and welcome with all the extras and convinces provided. The resort and its surrounding feels like a small piece of rainforest heaven with its hot spring dipping ponds, villas with your own hotspring Jacuzzis and pools, free evening yoga and meditation classes, 2 meditation caves, ome natural hot spring heated sauna cave, a mitchelen star worthy restaurant set in a natural cave (jeffs cellar), and a bar on a mountain side overlooking the forest and natural geothermal pool. Jeffs cellar served the most amazing 9 course meal we've had and thier staff were all knowledgeable and welcoming. This resort is beyond words, and well worth the price.
3 nachten verbleven in augustus 2023
Reactie van Raymond K op 12 sep 2023
Dear Ali, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

TAKAHIRO

1 nacht verbleven in augustus 2023
Reactie van Raymond K op 12 sep 2023
Dear Takahiro, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Saidah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful serene paradise in Ipoh.. cozy with excellent room service, friendly staf & great food... strongly recommended for unforgettable experience...
2 nachten verbleven in augustus 2023
Reactie van Raymond K op 25 aug 2023
Dear Saidah, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

MOHD SALAHUDDIN

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in juli 2023
Reactie van Raymond K op 29 jul 2023
Dear Mohd Salahuddin, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Michelle Li Teng

1 nacht verbleven in juni 2023
Reactie van Raymond K op 29 jul 2023
Dear Michelle, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Tasneem Zohura

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is the best hotel we’ve ever stayed at. The best staff and best amenities!
Reactie van Raymond K op 11 jul 2023
Dear Tasneem, Thank you for staying with us and sharing your review. We are so glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

8/10 – Goed

Karim

2 nachten verbleven in juni 2023
Reactie van Raymond K op 26 jun 2023
Dear Karim, Thank you for staying with us and sharing your rating. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

4/10 – Matig

YUMI

1 nacht verbleven in april 2023

8/10 – Goed

Sze Hwee

Positief: Personeel en service
The villa we booked was nice, however it needs more maintenance given that it’s only 13-14 years old. Apart from this, the hotspring pools were awesome , villa jacuzzi too.
2 nachten verbleven in april 2023
Reactie van Raymond K op 26 jun 2023
Dear Sze Hwee, Thank you for staying with us and sharing your review. We are glad that you had a great overall stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Pou Yee

1 nacht verbleven in maart 2023
Reactie van Raymond K op 27 apr 2023
Dear Pou Yee, Thank you for staying with us. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Tetsuya

2 nachten verbleven in maart 2023
Reactie van Raymond K op 27 apr 2023
Dear Tetsuya, Thank you for staying with us. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Bruno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023
Reactie van Raymond K op 27 apr 2023
Dear Bruno, Thank you for staying with us. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Yong Hong

1 nacht verbleven in februari 2023
Reactie van Raymond K op 27 apr 2023
Dear Yong Hong, Thank you for staying with us. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Telageswary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Richard

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
View from our patio.
2 nachten verbleven in februari 2023

6/10 – Redelijk

Hsi

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Caution on the traffic issue
Fantastic evironment and villa Taxi and bus are very difficlut to get, we took more than 1 hour in front of Ipoh Railway Station for grabcar. Hotel could not help at all. Check-on took very lone time about 45 minuntes, only one front desk staff. Interrupted shower hot water supply, only little drops.
1 nacht verbleven in januari 2023

10/10 – Uitstekend

??

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful
2 nachten verbleven in januari 2023
Reactie van Raymond K op 29 jan 2023
Dear Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

HIROMI

1 nacht verbleven in januari 2023
Reactie van Raymond K op 29 jan 2023
Dear Hiromi, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Pui Chi

1 nacht verbleven in december 2022

10/10 – Uitstekend

Sue Phay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic resort to relax and chill. The whole place is just so serene and felt amazing. Breakfast was wonderful. Staffs were all very courteous. Service was tip-top.
Reactie van Raymond K op 28 dec 2022
Dear Sue Phay, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Alyssa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really a place for you to relax and enjoy. But when there's event happening it might be noisy especially if your villa is near to the event place. Other than overall is perfect!
Reactie van Raymond K op 21 dec 2022
Dear Alyssa, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

PeiShee

1 nacht verbleven in oktober 2022

4/10 – Matig

CheauJen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice environment, exclusive.
1 nacht verbleven in oktober 2022
Reactie van Raymond K op 20 nov 2022
Dear CheauJen, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Jummaida

2 nachten verbleven in oktober 2022
Reactie van Raymond K op 20 nov 2022
Dear Jummaida, Thank you for staying with us and sharing your perfect 10 review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Tania

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is amazing.. we loved the relaxing atmosphere. If you want a quiet get away then you can’t go past this place. Loved the whole experience.
2 nachten verbleven in september 2022
Reactie van Raymond K op 24 sep 2022
Dear Tania, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

JENNY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

10/10 – Uitstekend

CHEE WAI, Kuala Lumpur

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay here. A fantastic place for relaxation and we enjoyed our dinner at JC. The staffs were awesome! Thank you for making our stay a memorable one.
1 nacht verbleven in juli 2022
Reactie van Raymond K op 11 sep 2022
Dear Chee Wai, Thank you for staying with us and sharing your positive review. We are glad that you had a great stay and we hope to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Rechdy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful. You feel isolated from outer world. Staff is so welcoming and friendly.
1 nacht verbleven in augustus 2022
Reactie van Raymond K op 5 aug 2022
Dear Rechdy, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

Avis Laura

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This place looks fantastic in the photos and even better in real life. Caves, hot springs, good food, fabulous staff, tranquillity, stunning villas. Worth every cent. Do go.
2 nachten verbleven in juli 2022
Reactie van Raymond K op 5 aug 2022
Dear Avis, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

8/10 – Goed

Sook Nee

Reisde met partner
Positief: Netheid, personeel en service
Great experience & friendly staff. Spacious room & peaceful surrounding. One thing to highlight is the hot dipping pool full with green mold. Very slippery.
1 nacht verbleven in juli 2022
Reactie van Raymond K op 28 jul 2022
Dear Sook Nee, Thank you for staying with us and sharing your review. We had taken note on your feed back and cleaning works had been completed. We will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

10/10 – Uitstekend

MARI

1 nacht verbleven in juli 2022