Dear guest,Thank you so much for your feedback. We are delighted that your experience lived up to your expectations. We hope to have you as our valued guest again. Thank you from the entire staff of Punta Molino Beach Resort & Thermal Spa

Dear guest,Thank you for your feedback. We deeply apologize for your dissatisfaction and would like to take the opportunity to receive any suggestions or advice you may want to share with us. Every piece of advice we receive represents an important opportunity for improvement, and we would be honored to work on it.Thank you once again for choosing the Punta Molino Beach Resort & Thermal Spa. We hope to have the chance to welcome you again in the future.Thank you from the entire staff.Best regards.

Buonasera Sig. Concetta, siamo spiacenti di apprendere che il suo soggiorno non abbia soddisfatto le sue aspettative. Saremmo grati se volesse fornirci maggiori dettagli sulle criticità riscontrate, in modo da poter intervenire e garantire un'esperienza più piacevole per i nostri ospiti. Il nostro obiettivo è quello di migliorare in ogni aspetto possibile e soddisfare al meglio le esigenze dei nostri ospiti. Cordiali Saluti dallo staff del Punta Molino Beach Resort & Thermal Spa

We sincerely apologize that your experience did not meet your expectations. We appreciate your feedback, and we will take it into account to make improvements to the gym. We are glad that you enjoyed the friendliness of our staff, as it is important to us that our guests feel well taken care of in every situation. Thank you again, and best regards Punta Molino Beach Resort & Thermal Spa staff

We apologize that our Punta Molino Beach Resort & Thermal Spa did not meet your expectations. It is important for us to receive constructive feedback from our guests in order to continuously improve. We would appreciate knowing in which areas we fell short of your expectations so that we can address any issues and provide a better experience in the future.However, I would like to emphasize that the evaluation of a five-star hotel is based on specific criteria, including the quality of services offered, cleanliness, comfort, location, overall experience, and customer satisfaction. These evaluation standards are independent of the age of the hotel and focus on service quality and guest expectations. It is unclear what is meant by "older hotel" and how it affects the evaluation of a five-star hotel.We thank you for your feedback. Best regards, Punta Molino Beach Resort & Thermal Spa staff.

Dear Lalla, thank you for your five-star review! We appreciate your support and trust. We hope to welcome you again in the future. Thank you again from the team at the enchanting Punta Molino Beach Resort and Thermal Spa.

Gentile Marina, la ringraziamo per la sua valutazione! Il suo Feedback è molto importante per noi! Speriamo di rivederla presto nel nostro magnifico Punta Molino Beach Resort & Thermal Spa.

Gentile Ospite, desidero ringraziarLa per aver espresso un giudizio positivo. Augurandoci di averLa presto di nuovo nostro ospite, insieme a tutto il mio staff cordiali saluti,

Gentile Ospite, prima di tutto desidero ringraziarLa per averne condiviso un commento tanto piacevole e per aver consigliato la nostra struttura ad altri viaggiatori. Siamo veramente felici di leggere che il Suo soggiorno è stato all'altezza delle aspettative e sopratutto, per le parole espresse sul nostro personale. Augurandoci di averLa presto di nuovo nostro ospite, insieme a tutto il mio staff cordiali saluti,

Gentile Ospite, prima di tutto desidero ringraziarLa per averne condiviso un commento tanto piacevole. Siamo veramente felici di leggere che il Suo soggiorno è stato all'altezza delle aspettative e sopratutto, per le parole espresse sul nostro personale. Augurandoci di averLa presto di nuovo nostro ospite, insieme a tutto il mio staff cordiali saluti,

Dear Guest, I would like to thank you for expressing a positive judgment. Hoping to have you again as our guest, along with all my staff kind regards,

Dear Guest, I am very pleased to read your positive review from your recent stay with us at Punta Molino Beach Resort & SPA. Thank you for taking the time to share your feedback and recommend our hotel on Expedia. With delight I read that you have been overall impressed with the quality of our hotel,service and location. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I hope you will return to Ischia in the near future and look forward to the opportunity to welcome you back again at Punta Molino . Sincerely,

Dear Guest, I would like to thank you for expressing a positive judgment. Hoping to have you again as our guest, along with all my staff kind regards,

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Andrea Mattera

Lieber Gast, Vielen Dank für Ihre Erfahrungen, die uns diese schöne Bewertung hinterlassen haben! Wir fühlen uns sehr geehrt für ihre Worte und glücklich, die Bedingungen geschaffen zu haben, um diesen Aufenthalt in unserer Einrichtung angenehm zu gestalten. Das tägliche Engagement und die Leidenschaft für Gastfreundschaft regen uns dazu an, nach höchster Qualität und Verfügbarkeit zu streben. Ihre Worte zeigen, dass wir auf dem richtigen Weg sind. Wir müssen nur auf Ihren nächsten Urlaub im Punta Molino Beach Resort & SPA warten. Nochmals vielen Dank im Namen aller meiner Mitarbeiter, Mit freundlichen Grüßen

Dear Guest, Dear Guest, I would like to thank you for dedicating part of your time to share with Tripadvisor travelers your stay in our Punta Molino Beach Resort & SPA, allowing us to monitor the quality of our services to bring them closer to your expectations. Having noted your overall positive judgment, I am grateful to you for pointing out to us the shortcomings you find in our services. This is another opportunity to improve our standard with the aim of meeting your expectations during your next stay in our facility. We just have to wait for it again and thank you again on behalf of all staff, Best regards