Familiehotels in Isla Mujeres

'The hotel itself is beautiful and clean and the ocean front room was the best view I’ve ever had. Staff were friendly and helpful, however, the food was extremely mediocre and not very appetizing. It was a laid-back atmosphere which was what we were looking for. Hotel and staff were well above average but just didn’t care for the food at all. I would like to give a shout out to Dulce at the Wink Lobby Bar! She was extremely attentive and went above and beyond to make sure we were pleased.'

'Unprofessional team members'

'This hotel is small (one cafe, one buffet spot, one restaurant). One, dual level pool with a bar (nice bartenders who made weak drinks). The room was large, but space was not used efficiently. The food was horrible (which, I suppose, is great if your plan is NOT to eat). The staff was always busy because they were understaffed; I almost felt bad asking for service since they looked overworked. The elevators were small (4 people max posted), and rusty. Overall, if you are picky about hotels,...

'Everything was good, but food could or should have been better considering the pricing. Whilst raining water leaked into the room which was fixed after flagging it multiple times during our stay. This is an exceptional circumstance so would give them the benefit of the doubt on this one. Pool was amazing. Laundry service as well.'

'Great location'

'This hotel was everything that we expected, food was good and service was excellent. Only con was that you can’t swim in the ocean at the hotel beach. Overall we enjoyed staying at the hotel for 5 days. Isla Mujeres is great place to visit the Playa Norte beach is awesome.'