Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 19 van 89 beoordelingen" "
10 - Uitstekend
19
Gastenscore: 8 - Goed. 40 van 89 beoordelingen" "
8 - Goed
40
Gastenscore: 6 - Redelijk. 24 van 89 beoordelingen" "
6 - Redelijk
24
Gastenscore: 4 - Matig. 4 van 89 beoordelingen" "
4 - Matig
4
Gastenscore: 2 - Ontzettend slecht. 2 van 89 beoordelingen" "
2 - Ontzettend slecht
2
7,4/10
Netheid
7,6/10
Personeel en service
7,0/10
Voorzieningen
7,2/10
Staat van de accommodatie en faciliteiten
8,0/10
Milieuvriendelijkheid
Beoordelingen
6/10 – Redelijk
Meilly
5 jun 2018
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Slecht personeel.
Slecht behandeld door de personeel.
Airco werkt niet (kapot).
De personeel zouden komen kijken maar ze kwam niet. Dan maar slapen zonder Airco.
Teleurgesteld.
Meilly
2 nachten verbleven in mei 2018
Reactie van Willy Razalie - Front Office Manager op 19 jun 2018
Dear Meilly,
First and foremost Thank you for taking time for give a review score during stay at ibis Budget Jakarta Cikini we really appreciate so much.
Guest satisfaction is our priority and we ensure that we care each single detail including our guest's safety and comfort. Unfortunately during your stay we failed give best impression, we will deliver your concerned to related department and ensure this will not happened again in the future.
We are waiting to welcoming you again and ready to give the best impression during your future stay
Best Regards
8/10 – Goed
Gunar, Den Haag
21 dec 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een fijn verblijf in het centrum van Jakarta
Ibis Budget Hotel te Cikini is cool en affordable. De ligging is zeer strategisch: een loopafstand van de Cikini trein station. De hotel is gekoppeld aan de Cikini zwembadje.
Gunar
1 nacht verbleven in december 2017
Reactie van I Gede Pratama-General Manager op 27 dec 2017
Dear Gunar
Thank you for staying with ibis Budget Jakarta Cikini, and thank you for your positive reviews with regards to your stay here with us.
We’re pleased to know that all aspects of our service were to your liking and we did not disappoint you in any way. It was more than great to also hear that our location are strategic for your visit in Jakarta.
Do not hesitate to contact us should you be planning to come back for another stay with us in the near future, as we are more than willing to accommodate you to provide a more than satisfying experience! We can’t wait to see you soon!
8/10 – Goed
Angela
Reisde met familie
16 mrt 2024
Positief: Personeel en service
Staff were very friendly, spoke English, and organised a taxi. Very near Gambi train station.
Comfy bed, shower had hot water. Drinking water available. Air con noisy, but acceptable, kept the room cool. Food, shop and bar nearby.
Angela
1 nacht verbleven in maart 2024
Reactie van FO op 22 mrt 2024
Dear AngelaWarmest greetings from Ibis Budget Jakarta Cikini...Thank you for choosing Ibis Budget Jakarta Cikini for your recent stay in Jakarta!We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart.Thank you for your generous heart and we looking forward to welcome you back for your next visit. SincerelyIdham RisdiansyahGeneral Manager
8/10 – Goed
Rohan
10 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the lockation
Rohan
2 nachten verbleven in maart 2024
Reactie van Ibis Cikini op 13 mrt 2024
Dear Rohan,Warmest greetings from Ibis Budget Jakarta Cikini..Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us.Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.Best regards,Idham RisdiansyahGeneral Manager
8/10 – Goed
Ivan
23 dec 2023
Positief: Personeel en service
Very well located, in Mengeng-Cikini Area. Very walkable with nice restaurants.
The room is big, bed comfortable. Very limited in amenities and toilet was a bit dirty. Air conditioning was good quality.
Card was malfunctioning almoat
Ivan
4 nachten verbleven in december 2023
8/10 – Goed
Kurnia Sandy
Zakenreiziger
26 nov 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
not for the second time, check in time is at 2 pm but they only had the room ready at 3.15 pm ish, no explanation. I mean, they should extend my check out time then?
Kurnia Sandy
1 nacht verbleven in november 2023
8/10 – Goed
Novrita
3 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Harga wajar, lokasi strategis
Lokasi strategis, dekat gedung pertunjukkan dan makanan2 enak. Cuman bunyi mesin beberapa menit sekali agak mengganggu
Novrita
1 nacht verbleven in juli 2023
10/10 – Uitstekend
CHOW THONG DAVID
21 mrt 2023
CHOW THONG DAVID
1 nacht verbleven in maart 2023
8/10 – Goed
william
Zakenreiziger
2 nov 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was clean and comfortable. The accommodation is basic but everything you need is there including a comfortable bed and quiet environment. There is a mini market and restaurant next to the reception. No complaints as the room rate was very reasonable.
william
3 nachten verbleven in oktober 2021
Reactie van Deny Hendriyatmoko op 16 nov 2021
Dear Mr William,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Deny Hendriyatmoko
General Manager
10/10 – Uitstekend
Mohammad Hassn
14 feb 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly Staff💚✅
Nice stay as usual but still NO ARABIC CHANNELS!? Even AlJazeerah English was removed!?
Mohammad Hassn
4 nachten verbleven in februari 2020
Reactie van Ngurah Sedana - GM op 16 feb 2020
Dear Mr Mohammad Hassn,
Thank you for your time in giving us very positive reviews and great perfect score on your recent stay in Ibis Budget Jakarta Cikini.
I am sure your kind feedback will encourages our team member to always strive do the extra miles for our guests.
We missed you already and wish to welcoming you back again in very near future with another great experience.
Best Regards,
Ngurah Sedana
General Manager
8/10 – Goed
Geverifieerde reiziger
14 feb 2020
Positief: Personeel en service
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Ngurah Sedana - General Manager op 17 feb 2020
Dear Guest,
Warmest Greeting from Ibis Budget Jakarta Cikini.
Thank you for taking the time to write us after staying at Ibis Budget Jakarta Cikini.
We are sorry that the service and delivery were not living up to your expectations, and we urge you to accept our sincerest apologies .
The Ibis Budget hotels are eager to provide the best quality service for your stay, therefore, your opinion is very valuable.
Be assured that the necessary measures will be implemented to improve the quality of the mentioned benefits. Again , we thank you for your comments and hope to regain your confidence in a future stay.
In anticipation of welcoming you , please accept the expression of our best wishes.
Sincerely,
Ngurah Sedana
General Manager
8/10 – Goed
Anton
Zakenreiziger
7 feb 2020
Positief: Netheid, personeel en service en comfort kamer
Good location lots of restaurants but tired
Good location and selection of restaurants on site. But rooms and building getting a bit tired
Anton
3 nachten verbleven in februari 2020
Reactie van Ngurah Sedana - General Manager op 17 feb 2020
Dear Guest,
Warmest Greeting from Ibis Budget Jakarta Cikini.
Thank you for taking the time to write us after staying at Ibis Budget Jakarta Cikini.
We are sorry that the service and delivery were not living up to your expectations, and we urge you to accept our sincerest apologies .
The Ibis Budget hotels are eager to provide the best quality service for your stay, therefore, your opinion is very valuable.
Be assured that the necessary measures will be implemented to improve the quality of the mentioned benefits. Again , we thank you for your comments and hope to regain your confidence in a future stay.
In anticipation of welcoming you , please accept the expression of our best wishes.
Sincerely,
Ngurah Sedana
General Manager
2/10 – Ontzettend slecht
Thanes
Zakenreiziger
11 dec 2019
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thanes
3 nachten verbleven in december 2019
Reactie van Ngurah Sedana op 10 jan 2020
Dear Thanes,
Warmest Greeting from ibis budget jakarta cikini.
Thank you for your time to share your feedback, we do apologies if our services has not meet your expectation.
once again thank you for your valuable feedback.
Kind Regards.
6/10 – Redelijk
Fransisca Satyani
Reisde met familie
31 okt 2019
Familien Gelegenheit
Ist OK
Fransisca Satyani
4 nachten verbleven in juni 2019
Reactie van Ngurah - General Manager op 5 nov 2019
Dear Fransisca,
Warmest Greeting from Ibis Budget Jakarta Cikini . . .
Thank you for taking the time to tell us about your experience at the Hotel Ibis Budget Jakarta CIkini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Ngurah Sedana
General Manager
2/10 – Ontzettend slecht
Rudy
28 okt 2019
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel paling kacau yang pernah saya temui
Kamar sangat tidak nyaman. Lantainya lengket, handuk mandi sangat kotor dan sepreinya lepek. Reservasi sangat amburadul, krn kami memperpanjang masa inap kami untuk kamar yg sama tetapi kemyataannya kamar kami diberikan ke orang lain saat kami kembali dr berpergian.
Rudy
1 nacht verbleven in oktober 2019
Reactie van Ngurah Sedana - General Manager op 5 nov 2019
Bapak Rudy yang terhormat,
Salam Hangat Dari Hotel Ibis Budget Jakarta Cikini . . .
Terima kasih telah memberikan waktu Bapak untuk memberi tahu kami mengenai pengalaman anda di Ibis BUdget Jakarta Cikini. Kami menyesal bahwa Bapak mendapat pengalaman yang kurang berkesan terutama lantai yang lengket, handuk, seprei dan masalah kamar, perkenankanlah kami menyampaikan permohonan maaf yang sebesar - besarnya.
Di Ibis, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu oleh karena itu Masukkan Bapak Rudy sangat penting bagi kami. Kami akan mendiskusikan masalah ini kepada tim, dan mengambil tindakan untuk mengatasi dan mencegah terulangnya masalah tersebut.
Kami berterima kasih atas kesediaan bapak membagi keprihatinan bapak kepada kami dan kami berharap agar bapak memberikan kesempatan untuk melayani bapak lebih baik dalam waktu dekat.
Hormat kami,
Ngurah Sedana - General Manager
6/10 – Redelijk
Ranz
Reisde met familie
2 sep 2019
Positief: Personeel en service
We stayed for 3 days, at first they gave us a very smelly room. The room smells like vomit. The second day they moved us to a better room (cleaner room). The staffs are super friendly
Ranz
3 nachten verbleven in augustus 2019
Reactie van Ngurah Sedana op 5 sep 2019
Dear Ranz,
Warmest Greetings from Ibis Budget Jakarta Cikini
Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience, especially for Room. Please allow us to express our sincere apologies.
At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team Housekeeping and take action to resolve and prevent the problem from recurring.
We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future.
Best regards,
Ngurah Sedana
General Manager
6/10 – Redelijk
Stephane
11 aug 2019
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stephane
1 nacht verbleven in augustus 2019
Reactie van Ngurah Sedana - General Manager op 14 aug 2019
Dear Stephane.
Warmest Greeting from Hotel Ibis Budget Jakarta Cikini
Thank you so much for your nice review of Ibis Budget Jakarta Cikini.
It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service.
We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit. Best Regards,
10/10 – Uitstekend
Geverifieerde reiziger
5 aug 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in augustus 2019
Reactie van Ngurah Sedana - General Manager op 14 aug 2019
Dear Anonymous.
Warmest Greeting from Hotel Ibis Budget Jakarta Cikini
Thank you so much for your nice review of Ibis Budget Jakarta Cikini.
It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service.
We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit. Best Regards,
10/10 – Uitstekend
Geverifieerde reiziger
3 jul 2019
Geverifieerde reiziger
1 nacht verbleven in juni 2019
Reactie van Merta Sedana op 8 jul 2019
Thank you so much for your nice review of Ibis Budget Jakarta Cikini...
It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service.
We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit.
Best Regards,
8/10 – Goed
Aris
Zakenreiziger
3 jul 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very good, nearby food counters and easy for access to city
Aris
2 nachten verbleven in juni 2019
Reactie van Merta Sedana - General Manager op 8 jul 2019
Thank you so much for your nice review of Ibis Budget Jakarta Cikini...
It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service.
We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit.
Best Regards,
8/10 – Goed
dian
20 jun 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
dian
3 nachten verbleven in juni 2019
Reactie van Ngurah Sedana - General Manager op 8 jul 2019
Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
6/10 – Redelijk
CHEAH, Singapore
Zakenreiziger
20 jun 2019
Positief: Personeel en service
Good location. Next to an Olympic sized swimming pool. Many places for food within the same building
CHEAH
2 nachten verbleven in juni 2019
Reactie van Ngurah Sedana - General Manager op 8 jul 2019
Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
10/10 – Uitstekend
Geverifieerde reiziger
9 jun 2019
Geverifieerde reiziger
1 nacht verbleven in juni 2019
Reactie van Ngurah Sedana - General Manager op 8 jul 2019
Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
8/10 – Goed
Geverifieerde reiziger
13 mei 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in mei 2019
Reactie van Ngurah Sedana - General Manager op 8 jul 2019
Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
8/10 – Goed
WHCheah, Singapore
Zakenreiziger
9 mei 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located in a pleasant part of Jakarta with low rise building and houses. Hotel is next to an Olympic sized swimming pool. Better breakfast - do not mind paying more for breakfast
WHCheah
3 nachten verbleven in april 2019
Reactie van Ngurah Sedana - General Manager op 8 jul 2019
Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
10/10 – Uitstekend
TjingTiong
Zakenreiziger
7 mei 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lobby can be design to improve more better.
The stuffs friendly.
The check-out time, please consider case by case.
TjingTiong
3 nachten verbleven in mei 2019
Reactie van Ngurah Sedana - General Manager op 8 jul 2019
Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
4/10 – Matig
Geverifieerde reiziger
23 apr 2019
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Geverifieerde reiziger
1 nacht verbleven in april 2019
Reactie van Ngurah Sedana - General Manager op 25 apr 2019
Dear Guest,
Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience. Please allow us to express our sincere apologies.
At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring.
We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future.
Best regards,
10/10 – Uitstekend
Muhammad Abid
21 apr 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything
Well-Done
Muhammad Abid
1 nacht verbleven in april 2019
Reactie van Ngurah Sedana - General Manager op 25 apr 2019
Dear Mr. Muhammad Abid,
Thank you very much for your 5 star review. We are very proud to received such impressive comments about your stay with us.
We look forward to welcoming you back to your home in Jakarta real soon!
Sincerely,
8/10 – Goed
Agustinus
22 mrt 2019
Positief: Netheid, personeel en service en comfort kamer
Prices
Agustinus
1 nacht verbleven in maart 2019
Reactie van Ngurah Sedana - General Manager op 27 mrt 2019
Dear Agustinus,
Thank you for choosing Ibis Budget Jakarta Cikini for your recent stay in Jakarta!
We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart.
Thank you for your generous heart and we looking forward to welcome you back for your next visit.
Sincerely,
6/10 – Redelijk
Mohammad Hassn
20 mrt 2019
Negatief: Personeel en service, comfort kamer
Expensive, Dirty& Smelly!?
I will not request Arabic TV Channels because it’s useless, but I request laundry improvements!? It’s Very expensive and very dirty& smelly!!!?
Mohammad Hassn
3 nachten verbleven in maart 2019
Reactie van Ngurah Sedana - General Manager op 27 mrt 2019
Dear Mohammad,
Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience, especially for Laundry. Please allow us to express our sincere apologies.
At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring.
We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future.
Best regards,
6/10 – Redelijk
Nisrine
9 feb 2019
Modest hotel
Good value for what you pay, There is cafés and restaurant just downstairs.
Nisrine
1 nacht verbleven in januari 2019
Reactie van Ngurah Sedana - General Manager op 19 feb 2019
Thank you for choosing Ibis Budget Jakarta Cikini for your recent stay in Jakarta!
We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart.
Thank you for your generous heart and we looking forward to welcome you back for your next visit.
Sincerely,
8/10 – Goed
Nisrine
30 jan 2019
Its ok for the price we paid
The hotel is ok, not waw but its a good valve for money, since its cheap.
Nisrine
1 nacht verbleven in januari 2019
Reactie van Ngurah Sedana - General Manager op 4 feb 2019
Dear Nisrine,
Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience, especially for room. Please allow us to express our sincere apologies.
At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring.
We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future.
Best regards,
4/10 – Matig
Geverifieerde reiziger
10 jan 2019
Negatief: Netheid, staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in januari 2019
Reactie van Ngurah Sedana - General Manager op 16 jan 2019
Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience. Please allow us to express our sincere apologies.
At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring.
We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future.
Best regards,
8/10 – Goed
Geverifieerde reiziger
22 dec 2018
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in december 2018
Reactie van Ngurah Sedana - General Manager op 3 jan 2019
Thank you for choosing Ibis Cikini for your recent stay in Jakarta!
We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart.
Thank you for your generous heart and we looking forward to welcome you back for your next visit.
Sincerely,
8/10 – Goed
Geverifieerde reiziger
11 dec 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Strategis dan nyaman
Tempat nya strategis dan nyaman untuk menginap kala bersama keluarga untuk liburan maupun keperluan kerja. Staff ramah dan sangat membantu.
Geverifieerde reiziger
1 nacht verbleven in december 2018
Reactie van Ngurah Sedana - General Manager op 3 jan 2019
Thank you for choosing Ibis Jakarta CIkini for your recent stay in Jakarta!
We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart.
Thank you for your generous heart and we looking forward to welcome you back for your next visit.
Sincerely,
4/10 – Matig
Geverifieerde reiziger
8 dec 2018
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Innitially I’ve got room with terrible “hot AC”. After several calls, I’ve been moved two twin bed with noisy AC. The chair was broken and the edges of the shower room was so dirty. The sink of the vanity area continously clogged. It just terrible
Geverifieerde reiziger
1 nacht verbleven in december 2018
Reactie van Ngurah Sedana - General Manager op 3 jan 2019
Dear Guest,
Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Cikini. We regret that you have a less memorable experience, especially for AC, chair, and bathroom. Please allow us to express our sincere apologies.
At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring.
We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future.
Best regards,
6/10 – Redelijk
Ahmed
7 dec 2018
مقبول
مقبول
Ahmed
2 nachten verbleven in december 2018
Reactie van Ngurah Sedana - General Manager op 3 jan 2019
Thank you for choosing Ibis Cikini for your recent stay in Jakarta!
We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart.
Thank you for your generous heart and we looking forward to welcome you back for your next visit.
Sincerely,
8/10 – Goed
Nor Azmin
30 nov 2018
Sangat berpuashati dengan bilik dan layanan mesra kakitangan hotel
Nor Azmin
2 nachten verbleven in november 2018
Reactie van Ngurah Sedana - General Manager op 3 jan 2019
Thank you for choosing Ibis Cikini for your recent stay in Jakarta!
We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart.
Thank you for your generous heart and we looking forward to welcome you back for your next visit.
Sincerely,
8/10 – Goed
Geverifieerde reiziger
17 nov 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Ngurah Sedana - General Manager op 27 nov 2018
Dear Anonymous,
Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
8/10 – Goed
Mohammad Hassn
15 nov 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice but NO NEWS CHANNELS
Good but still NO ARABIC CHANNELS, NOT EVEN ALJAZIRAH!?
Mohammad Hassn
2 nachten verbleven in november 2018
Reactie van Ngurah Sedana - General Manager op 27 nov 2018
Dear M. Hassn
Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
10/10 – Uitstekend
Budi
11 nov 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Budi
1 nacht verbleven in november 2018
Reactie van Ngurah Sedana - General Manager op 27 nov 2018
Dear Budi,
Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
8/10 – Goed
Geverifieerde reiziger
7 nov 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Menyenangkan
Geverifieerde reiziger
1 nacht verbleven in november 2018
Reactie van Ngurah Sedana - General Manager op 27 nov 2018
Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
8/10 – Goed
Geverifieerde reiziger
1 nov 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in oktober 2018
Reactie van Ngurah Sedana - General Manager op 1 nov 2018
Thank you very much for your 4 star review. We are very proud to received such impressive comments about your stay with us.
We look forward to welcoming you back to your home in Jakarta real soon!
Sincerely,
8/10 – Goed
Cheng Boon
23 okt 2018
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cheng Boon
3 nachten verbleven in oktober 2018
Reactie van Ngurah Sedana op 30 okt 2018
Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
Ngurah Sedana - General Manager
10/10 – Uitstekend
TAREQ
30 sep 2018
ممتازه
ممتازه
TAREQ
1 nacht verbleven in september 2018
Reactie van Ngurah op 30 okt 2018
Dear Tareq, Thank you for staying with Ibis Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
8/10 – Goed
Kamaruzzaman
26 aug 2018
Room is ok. Location slightly not so good.
Kamaruzzaman
1 nacht verbleven in augustus 2018
Reactie van Willy Razalie - Front Office Manager op 30 aug 2018
Dear Kamaruzzaman
Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
10/10 – Uitstekend
TobyMarshal, london
15 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
TobyMarshal
2 nachten verbleven in augustus 2018
Reactie van Willy Razalie - Front Office Manager op 30 aug 2018
Dear Toby Marshal,
It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service.
We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit.
Best Regards,
8/10 – Goed
Geverifieerde reiziger
12 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in augustus 2018
Reactie van Willy Razalie - Front Office Manager op 30 aug 2018
Dear Valuable Guest,
Thank you for staying with Ibis Budget Jakarta Cikini and we valued your time to share your experience stay with us.
Your satisfaction and memorable experience always been our priority and we look forward to welcoming you back again soon.
Sincerely,
6/10 – Redelijk
Anna
8 aug 2018
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Great location but needs refurbishing
The hotel was ok and surrounding area is very convenient. Plenty of places to eat just downstairs in the complex and swimming pool next doors. Price is very reasonable. Unfortunately Rooms are very old and windows and roller blinds are not closing properly. Shower needs a good clean - black mold inbetween tiles apparent. Good transit point but difficult for longer stay.
Anna
2 nachten verbleven in augustus 2018
Reactie van Willy Razalie - Front Office Manager op 1 sep 2018
Dear Anna,
Highly appreciated for your time to share your experience stay at Ibis Budget Jakarta Cikini, please accept my sincerest apologize that your stay did not meet the expectation.
We are noted your concern for our room. We will take a serious action to anticipate this matter.
Once again thank you for your input and concern, we wish to have another opportunity to served you better, Should you have arrival plan soon, pelase do not hesitate to contact us.
Sincerely,
8/10 – Goed
Geverifieerde reiziger
25 apr 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel was clean and the air conditioning was cold. There was bottled water available and the staff was very friendly. We were in a non-smoking room and it was nice. Would gladly stay here again.
Geverifieerde reiziger
Reactie van Willy Razalie - Front Office Manager op 19 jun 2018
Dear Valuable guest
Thank you for the time to review your recent stay at Ibis Budget Jakarta Cikini, we so happy to read that we able to meet your expectation.
We surely would love to welcome you again and we do hope that your next stay will be as comfort as before.
Once again, we thank you for the review given and we do hope to welcome you again soon.
Best Regards,