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Beoordelingen van Harmony Hotel - an Atlas Boutique Hotel

Harmony Hotel - an Atlas Boutique Hotel
6 Yoel Moshe Salomon Street, Jerusalem

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 455 van 741 beoordelingen" "
Gastenscore: 8 - Goed. 218 van 741 beoordelingen" "
Gastenscore: 6 - Redelijk. 47 van 741 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 741 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 741 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Service was uitstekend. Erg vriendelijk personeel. Gratis parkeren. Uitgebreid ontbijtbuffet. Schoonmaak van de kamer was zeer matig. Stoffig, sokken van de vorige gast nog aanwezig en glazen in de badkamer niet schoon.
3 nachten verbleven in februari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een soort verborgen pareltje, dit hotel is zeer aangenaam. Kamers niet heel groot maar zeker groot genoeg, met prima badkamer en genoeg opbergruimte. Misschien was een kastje met laden handiger dan kale tafels naast het bed. Een prima, uitgebreide ontbijt inbegrepen alswel een gezellig en goed verzorgd borreluur vanaf 5 uur. Dit alles binnen wandelafstand van veel bezienswaardigheden in Jerusalem. Zeker aan te bevelen en voor herhaling vatbaar.
8 nachten verbleven in juni 2018

10/10 – Uitstekend

Tom, Cali Colombia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prettig goed gelegen hotel.
Terugkerende gast. Perfecte lokatie in een buurt waar ik al 40 jaar kom

8/10 – Goed

Maxim, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed gelegen hotel vlakbij de oude stad
Prima hotel met uitgebreid ontbijt en vriendelijk personeel. Het bed was aan de korte kant, zeker geen 2 meter lang. De entree oogde wat rommelig vanwege de verbouwing en leegstand op de begane grond maar dat was ook het enige minpuntje.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Teresa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024

10/10 – Uitstekend

Mark E

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Beautiful hotel and attentive staff!
2 nachten verbleven in april 2024

10/10 – Uitstekend

carine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Iris

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff was warm and friendly and they allowed us to check in early … great location
1 nacht verbleven in december 2023

10/10 – Uitstekend

GINO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in november 2023

8/10 – Goed

Alla

Reisde met familie
Positief: Personeel en service
stuff is very friendly. Clean, parking space is very tight. Location is good. A bit outdated,
5 nachten verbleven in november 2023

10/10 – Uitstekend

Robin

1 nacht verbleven in november 2023

10/10 – Uitstekend

Orrin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderfully attentive staff
Tarek and the rest of the staff at the Harmony hotel went above and beyond to make sure we were comfortable and safe as war broke out in Israel. Under conditions like that you become like family in a matter of days. The staff fed us, reassured us and looked after us like we were their flock. I am very grateful that our VRBO fell through so that we had the staff and other guests at the Harmony hotel to commiserate with. Charming hotel in a fabulous location! I highly recommend!!
2 nachten verbleven in oktober 2023

8/10 – Goed

Dora

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Harmony hotel is well situated, walking distance to many important places, including great dining options. The hotel staff is delightful, the breakfast option is excellent, the lobby area is very nice. The beds are a bit short, if you are over 6'3" your feet may hang if lying completely straight. The bedrooms are a bit tired, but clean. We would stay here again
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

ANNIE

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Valeriya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service. Excellent location. Very friendly and welcoming stuff. Highly recommend!!
1 nacht verbleven in oktober 2023
Reactie van EH op 4 okt 2023
Hi Valeriya; Thank you for your kind feedback and high score rating. We are delighted that our colleagues were successful at contributing to the quality of your stay and have conveyed your compliments to them.We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

tia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van EH op 13 sep 2023
Hi tia; Thank you for your high score rating. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van EH op 13 sep 2023
Hi Anonymous; Thank you for your high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

6/10 – Redelijk

Raquel

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van EH op 30 aug 2023
Hi Raquel; Thank you for your score. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Adriana

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything has been excellent. No complaint at all
3 nachten verbleven in augustus 2023
Reactie van EH op 30 aug 2023
Hi Adriana; Thank you for your kind words and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Nancy

1 nacht verbleven in juli 2023
Reactie van EH op 7 aug 2023
Hi Nancy; Thank you for your high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Dean

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Harmony Hotel is in the perfect location in Jerusalem. It is a short walk to the Jaffa Gate in one direction and the Jaffa Street tram in the other. Our room was not fancy, but it was comfortable and tastefully decorated. The Harmony includes a free happy hour each evening (except Shabbat) with delicious appetizers like dolmas, cold pasta and fresh fruit. The staff is attentive and helpful.
14 nachten verbleven in juli 2023
Reactie van EH op 7 aug 2023
Hi Dean; Thank you for taking the time to write your kind feedback and high score rating. We are delighted that you enjoyed our well-designed, modern room, our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

8/10 – Goed

Herwig

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very rich and good breakfast. In the afternoon there is a small snack with various drinks (coffee, tea, soft drinks and wine) Very friendly staff. The rooms could be a bit bigger, but is OK. The hotel is very well located. You are quickly in the old town and also not far from the Machane Yehuda market. With the nearby tram you can quickly reach the train station in the direction of Tel Aviv.
6 nachten verbleven in juli 2023
Reactie van EH op 16 aug 2023
Hi Herwig; Thank you for your kind feedback. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Sandra

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Small But Mighty
Great location, close to shopping, museums, and the Old City of Jerusalem. Hotel is small with nice staff, breakfast and friendly atmosphere.
2 nachten verbleven in juli 2023
Reactie van EH op 16 aug 2023
Hi Sandra; Thank you for your kind feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Eduardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023
Reactie van EH op 16 aug 2023
Hi Eduardo; Thank you for your high score rating. We are proud of our team for their efforts and glad to know they left a lasting and positive impression.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

8/10 – Goed

James Andrew

7 nachten verbleven in juni 2023
Reactie van EH op 16 aug 2023
Hi James Andrew; We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

ira

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel. Right in the center of town. Yet quiet. Staff super helpful. Great breakfast as well
3 nachten verbleven in mei 2023
Reactie van EH op 31 mei 2023
Hi Ira; Thank you for taking the time to write your kind words and high score rating. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Hernan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friedly people at reception and at breakfast service. Great place to stay. Highly recommended.
1 nacht verbleven in mei 2023
Reactie van EH op 31 mei 2023
Hi Hernan; Thank you for your kind feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Lauren

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location, great breakfast and happy hour. lovely staff.
4 nachten verbleven in mei 2023
Reactie van EH op 23 mei 2023
Hi Lauren; Thank you for taking the time to write your feedback and high score rating. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location close to old town.
Fantastic location in Jerusalem. Its walking distance to the old town, and the bazaar. The hotel is clean. The staff is friendly. The Breakfast was good.
1 nacht verbleven in mei 2023
Reactie van EH op 23 mei 2023
Hi Joseph; Thank you for your kind words and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid
Great location but unclean rooms!!
Harmony Hotel is in a great location and nice management 👌 We enjoyed the breakfast and happy hour! But the room was tiny to share twin beds! The floor was filthy and felt very unclean! Low level furnishings in room and not much shelf area for personal items. Thanks.
1 nacht verbleven in mei 2023
Reactie van EH op 23 mei 2023
Hi Anonymous; Thank you for taking the time to write your review. We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We also appreciate your constructive feedback which we will address internally. Our sincere apologies. Our guests' satisfaction and comfort is our #1 priority. Taking nothing away from your feelings, we do hope to welcome you back to one of our Atlas hotels!Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Paul, Princeton

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Tarek was very helpful in getting us a wheelchair. We also were offered a lengthy late checkout, because one of us was not feeling well. Thank you for all your help!
2 nachten verbleven in mei 2023
Reactie van EH op 11 mei 2023
Hi Paul; Thank you for your kind words and high score rating. We are delighted to know that you thoroughly enjoyed your stay with us and our team member Tarek was able to meet and exceed your expectations. Our amazing team from the front desk to our housekeepers work very hard to ensure all our guests enjoy a cozy, clean and comfortable stay.Besides all of the above we hope that you are feeling better!We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Vanessa

Positief: Netheid, staat van de accommodatie en faciliteiten
Great location. Super helpful staff. Breakfast was amazing!
2 nachten verbleven in april 2023
Reactie van EH op 7 mei 2023
Hi Vanessa; Thank you for your kind feedback and high score rating. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

4/10 – Matig

SUYLLENG

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is very run down, room are in need of a LTC. Carpets are dirty and rooms are not very clean. The lobby is nice but that’s about it, breakfast is bad and really pricey. Staff if ok. The only thing great about the hotel is the location and all the dining/shopping around.
6 nachten verbleven in april 2023
Reactie van EH op 25 apr 2023
Hi Suylleng; Thank you for your feedback. We are happy that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. The majority of feedback that we receive is consistently positive and because of this, we are very surprised and sorry that your experience in certain areas was the opposite. You reserved a regular room and as soon as you expressed your disappointment in the room you were upgrade to a superior room at no charge. After this we understood that you were very happy and because of this we were surprised and sorry to read your comments. Our guests' satisfaction is our number one priority. Taking nothing away from your feelings, we do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelent location, very close to the Old City. You can walk everywhere
2 nachten verbleven in april 2023
Reactie van EH op 7 mei 2023
Hi Patricia; Thank you for taking the time to write your feedback and high score rating. We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Brenda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay at Harmony.
We had a wonderful stay at the Harmony Hotel. The location is excellent in a pedestrian only zone. Felt very safe at all times. Nice Boutique hotel.
2 nachten verbleven in april 2023
Reactie van EH op 7 mei 2023
Hi Brenda; Thank you for your kind review and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

8/10 – Goed

Francisco, Barcelona

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfectly located, more space in the room would be appreciated, staff friendly and collaborative, toiletries should be improved. Happy with the stay
3 nachten verbleven in maart 2023
Reactie van EH op 10 apr 2023
Hi Francisco; Thank you for your feedback. We are happy to hear that you enjoyed the hotel's superb location near all that Tel Aviv has to offer. We are delighted that our colleagues were successful at contributing to the quality of your stay and have conveyed your compliments to them. We also appreciate your constructive feedback which we will address internally.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

8/10 – Goed

elaine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good breakfast and happy hour every day.
3 nachten verbleven in maart 2023
Reactie van EH op 22 mrt 2023
Hi Elaine; Thank you for taking the time to write your feedback. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Kenneth, Ashland

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff at the Harmony Hotel was very courteous and efficient. The hotel is located on a pedestrian street in a neighborhood with a lot of shopping and dining possibilities. It is very close to the light train system and in easy walking distance from the Old City of Jerusalem. Our room was very clean and comfortable. We drove our own car, and driving in Jerusalem is very confusing for an old country boy. The parking for the hotel is down a one way street that ends with a gate, posts in the street, and taxis and other cars trying to turn around. However, the hotel had asked me to send them the license number of our rental car, and when I pulled up to the gate it went up and the posts went down. We then followed the signs to the hotel, and the staff guided us into a tight underground parking place very smoothly. I would stay in this hotel again.
3 nachten verbleven in februari 2023
Reactie van EH op 1 mrt 2023
Hi Kenneth; Thank you for taking the time to write your kind feedback. We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We hope to welcome you again to one of our Atlas Hotels. Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

8/10 – Goed

Peter

Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Great location. Great staff. Wonderful breakfast and happy hour snacks. Property needs updating.
3 nachten verbleven in februari 2023
Reactie van EH op 22 feb 2023
Hi Peter; Thank you for taking the time to write your feedback. We are delighted that you enjoyed our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We also appreciate your constructive comment which we will address internally.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved our stay.
First time staying at Harmony and it was a great choice. Friendly staff, amazing breakfast and terrific location to the Old City, Machaneh Yehuda Market, Mamilla Mall, etc. Happy hour at 5:00 with wine and appetizers is a nice way to end the afternoon. The only suggestion I would make is for the hotel to upgrade the lights in the rooms. I found the lighting to be poor. Better fixtures, led bulbs and better bedside reading lights would be a huge improvement.
6 nachten verbleven in februari 2023
Reactie van EH op 15 feb 2023
Hi Larry; Thank you for taking the time to write your kind feedback and high score rating. We are delighted that you enjoyed our well-designed, modern room, our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We also appreciate your constructive comments which we will address internally.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

8/10 – Goed

Luis

Reisde met familie
Positief: Netheid
Jerusalém em familia
Hotel bem localizado, café da manhã bom mas nada demais! Funcionários nada solícitos mas percebi que isto é uma característica dos funcionários em geral de todos os lugares!
5 nachten verbleven in januari 2023
Reactie van EH op 8 feb 2023
Hi Luis; Thank you for taking the time to write your review. We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. The majority of feedback that we receive is consistently positive and because of this, we are very surprised and sorry that your experience was the opposite. We take your comments very seriously and will definitely address this issue. Taking nothing away from your feelings, we do hope to welcome you again at one of our Atlas hotels. Best Regards; Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Marcelo

4 nachten verbleven in januari 2023
Reactie van EH op 1 feb 2023
Hi Marcelo; Thank you for your high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

2/10 – Ontzettend slecht

Mario

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pésimo Hotel. Arrepentido de haber escogido esa opción en Jerusalén. Es un Hotel de precio alto , para lo que ofrecen. Hotel con instalaciones viejas descuidadas , mala atención y el desayuno es pésimo pocas opciones y de mala calidad. Sumado a lo que se paga por estadia que es un montón te cobran extra por estacionamiento. Definitivo es un Hotel Terrible en todo sentido.
2 nachten verbleven in januari 2023
Reactie van EH op 22 jan 2023
Hi Mario; The majority of feedback that we receive is consistently positive and because of this, we are very surprised and sorry that your experience was the opposite. The comfort and satisfaction of our guests is our number 1 priority. We wish you would have shared your feelings with our staff. They would have done everything possible to ensure that you were satisfied. Our reception manager did see you at our complimentary happy hour but had no idea that you had any complaints. We also have Spanish speaking staff in many of our hotels so you could have spoken to them. Taking nothing away from your feelings, we do hope to welcome you back to one of our Atlas hotels! Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Maria Elena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In ottima posizione vicino a Jaffa street e a 15 minuti a piedi dalla città vecchia. Camere pulite e moderne. Colazione davvero ottima. Parcheggio nella struttura. Staff molto gentile e disponibile: ho avuto un problema con l’auto e mi hanno subito aiutato a risolverlo
Reactie van EH op 18 jan 2023
Hi Maria Elena; Thank you for taking the time to write your feedback and high score rating. We are delighted that you enjoyed our well-designed, modern room, our hotel's super location near to all that Jerusalem has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Elisabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Centrico Hotel, muy amables, limpio, con parquing.
1 nacht verbleven in december 2022
Reactie van EH op 18 jan 2023
Hi Elisabeth; Thank you for your feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

6/10 – Redelijk

Rachel

Reisde met familie
Positief: Netheid, personeel en service
Needs an upgrade but the staff are wonderful
The Harmony is brilliantly located, central and convenient, with a short walk to the old city and Ben Yehudah St. the staff are friendly, accommodating and helpful. What’s not so great is that it’s tired and in serious need of updating. Compared to other hotels at a similar price point and within 100m of this one, the Harmony doesn’t come off well. And on this trip I stayed at one of these. A good upgrade and modernisation would do it wonders. In saying that the breakfasts are great, and the late afternoon complimentary nosh is a great addition.
2 nachten verbleven in december 2022
Reactie van EH op 29 dec 2022
Hi Rachel; Thank you for your feedback. We are delighted that you enjoyed our hotel's super location near to all that Tel Aviv has to offer and our helpful staff who go above and beyond to ensure guests have a memorable experience at our hotel. It is nice to read that you enjoyed our hotel’s delicious breakfasts with our various offerings for different dietary needs. Our complimentary ‘happy hour’ is very popular. Great that you had the opportunity to enjoy it. We also appreciate your constructive comment which we will address internally. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

2/10 – Ontzettend slecht

karen

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was NO security at the hotel.
Reactie van EH op 8 dec 2022
Dear Karen; Our guest’s security and comfort is our #1 priority. According to the law in Israel, any hotel with less than 80 rooms does not require a security guard at the door. Our reception clerks have extensive security training and this training is refreshed on an on-going basis. Taking nothing away from your feelings, we do hope to welcome you again at one of our Atlas hotels. Best Regards, Estelle Hock – Guest Relations Manager, Atlas Hotels Ayala Dekel - Hotel Manager, Harmony Hotel

10/10 – Uitstekend

Dorota

1 nacht verbleven in november 2022
Reactie van EH op 16 nov 2022
Hi Dorota; Thank you for taking the time to post your high score rating. We are delighted that our colleagues were successful at contributing to the quality of your stay and have conveyed your compliments to them.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Harmony Hotel