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Beoordelingen van TownePlace Suites by Marriott Knoxville Cedar Bluff

2.5 out of 5
TownePlace Suites by Marriott Knoxville Cedar Bluff
205 Langley Place, Knoxville, TN

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 123 van 244 beoordelingen" "
Gastenscore: 8 - Goed. 76 van 244 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 244 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 244 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 244 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

william

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Staff is wonderful, good location, room was great, would gladly stay there again
1 nacht verbleven in mei 2024

8/10 – Goed

Trina L

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
only bummer is that none of their rooms have a king size bed, also, for the price to be called a suite, was a little on the small size for us
1 nacht verbleven in april 2024

8/10 – Goed

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As a Marriott brand they do have high standards for appearance and cleanliness. Everything was pretty clean. I did find some hair in the bathtub and a big clump of hair in a clean folded bath towel. That is definitely one of my pet peeves when staying at hotels, finding hair in the bathroom, sheets or towels; just a little bit more time, double checking or even caring about your job or work assignment would go a long way. I understand you can’t catch everything but to find a big clump of hair in a clean folded bath towel was a bit disgusting, I don’t understand how you can’t quickly look over both sides of a bath towel when folding to prevent something like that from occurring. The only other problem was the noise level coming from other rooms, above (stomping around) and next to you (high tv volume)…having the fan on from the heater/ac does alleviate most of it. Overall the hotel property and condition of the inside of the hotel seemed really well kept and in good order. The hotel is in a great neighborhood, safe, plenty of shopping areas and food restaurants. The staff seemed really pleasant; the breakfast bar attendants were very friendly and pleasant to interact with. They did a good job at keeping food readily available even when it was busy. The bed wasn’t that comfortable, just a flat mattress. The workout room wasn’t that clean, equipment was dirty and there was no cleaning supplies present. The kitchenette area makes it convenient when on a long stay too.
5 nachten verbleven in april 2024

8/10 – Goed

Roger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was fast easy and the staff super polite
1 nacht verbleven in april 2024

8/10 – Goed

Tony

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It just was not what I am used to when coming to a Marriott property Seems a little outdated
1 nacht verbleven in april 2024

8/10 – Goed

Virginia

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The property had suffered a flood loss shortly before our stay which is the downscore for property condition BUT they were working dilligently to get it repaired and did not cause an inconvenience to our stay or access to amenities. Would stay again.
3 nachten verbleven in maart 2024

6/10 – Redelijk

Coy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fire alarm and evacuation at 1 am was not pleasant. False alarm. I was told they did not have the room I had reserved available. But the room the found looked the same and was an excellent ground floor location.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Very friendly staff.
1 nacht verbleven in maart 2024

8/10 – Goed

James

1 nacht verbleven in maart 2024

10/10 – Uitstekend

elsie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent customer service

10/10 – Uitstekend

Thomas

The room has it all. Kitchen and office area. Very nice. Hope to come and visit again soon!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Samir

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The service was great! Only wish the beds were more comfortable.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

joan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Breakfast was very good but the room is very small. Staff was friendly and responsive
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Traci

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Larry

Positief: Voorzieningen
Theplace was clean and comfortable, and the dtaff was friendly and helpful. Our only complaint was the vehicle noise from the interstate.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

Jesse

Reisde met familie
Positief: Personeel en service, voorzieningen
2 nachten verbleven in december 2023
Reactie van CK op 3 jan 2024
Thank you for staying with us.

10/10 – Uitstekend

rae

1 nacht verbleven in december 2023
Reactie van CK op 14 dec 2023
Thank you for staying with us and hope to see you again in the future.

10/10 – Uitstekend

Sami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Greatest customer service and awesome staff
2 nachten verbleven in november 2023
Reactie van CK op 14 dec 2023
Thank you for staying with us and hope to see you again in the future.

10/10 – Uitstekend

Martha

1 nacht verbleven in november 2023
Reactie van CK op 20 dec 2023
Thank you for staying with us.

2/10 – Ontzettend slecht

GARRY

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Garry’s review
Hotel allows pets and our room smelt like dogs, pillows were so bad we went out to buy some. No place to sit outside, no grill to cook out. Bed mattress must be 40 years old, the whole place ran down really bad. Tear it down and start over
7 nachten verbleven in november 2023
Reactie van CK op 14 dec 2023
Thank you for staying with us and hope to see you again in the future.

10/10 – Uitstekend

Miles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van CK op 14 dec 2023
Thank you for staying with us and hope to see you again in the future.

10/10 – Uitstekend

Alberto

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
2 nachten verbleven in oktober 2023
Reactie van ck op 20 dec 2023
Thank you for staying with us.

6/10 – Redelijk

Mark

Reisde met familie
Mehhh
Not very well maintained. Bathroom extractor barely pulls any air. Closet doors don't close all the way. Bed a little squeaky. Behind our window was a random gutter that had fallen, made it look junky. Our floor mat towel for the bathroom had footprint shoe marks all over it. And a wet washcloth had been left in the shower from the last guest or cleaning. Odd. At breakfast the guy was working hard, no dis on him, but just couldn't keep up with demand for the food.
2 nachten verbleven in oktober 2023
Reactie van CK op 20 dec 2023
We will get these issues fixed. Thank you for staying with us.

10/10 – Uitstekend

George

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Up to date, clean, well maintained.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Naomi Williams

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very limited parking
1 nacht verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good stay
Studio was very functional and met my needs very well. Bed was comfortable, kitchen was more than adequate, service was great, and good value for money.
5 nachten verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
The pool was a little dirty. The room smelled musty but the bed was comfortable.
3 nachten verbleven in augustus 2023

8/10 – Goed

Jeffrey

Very friendly staff
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Brandon

Reisde met familie
Positief: Netheid, comfort kamer
GREAT!!!
It was great perfect for whole family we had 6 which came with 2 bedrooms a full kitchen and sofa pullout bed
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Casey

Positief: Netheid, comfort kamer
2 nachten verbleven in augustus 2023

8/10 – Goed

yatfei

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Rosarito, Columbus

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and very comfortable! Highly recommended!
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Dale

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Leslie

8 nachten verbleven in juli 2023

8/10 – Goed

Jeb

Reisde met familie
Positief: Netheid
Decent stay
We checked in later in the evening and the two gentlemen at the front were really kind and helpful. Later that night when we returned we noticed there were no sheets on the pullout bed. Needed to wait for a while at the front desk for sheets and pillows. They did not have any clean blankets available so they provided two thin extra sheets for the night. The stairwell smelled a bit like smoke, and the elevators were a little smelly. I am being very picky on this review, but the overall stay was really just fine.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The Room was very spacious and clean. The property is centrally located to lots of very good dining and convenient shopping options... two restaurants on the same street that are excellent are Parkside Grill and Abridged Beer Company.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Rachel, Corpus Christi

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Marco at front desk was very friendly and helped us find a great restaurant!
2 nachten verbleven in juni 2023

8/10 – Goed

Carla

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
Our room was very dirty... for our taste. Staff cleaned it quickly and kindly. Obvious that previous guests were destructive with ripped and dirty sofa, sad.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Morgan

Positief: Netheid, comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Teresa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was safe and friendly
3 nachten verbleven in april 2023

4/10 – Matig

Srikanth

Reisde met familie
Negatief: Netheid, voorzieningen
Kitchen appliances were dirty and front desk person was not cooperative, gave us a dirty room and ehen asked to change it was changed with a big deal kinda face
1 nacht verbleven in april 2023

10/10 – Uitstekend

Jeffrey

Positief: Netheid, comfort kamer
2 nachten verbleven in april 2023

10/10 – Uitstekend

Paula

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay on our road trip from Toronto to Orlando. Clean safe with friendly staff.
1 nacht verbleven in april 2023

8/10 – Goed

juan

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
👍
5 nachten verbleven in april 2023

6/10 – Redelijk

Sami

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom curtains were not cleaned. The dishwasher was not cleaned and vessel’s were not cleaned. The mattress was not up to the expectations.
3 nachten verbleven in april 2023

4/10 – Matig

Lee

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The staff was very friendly and helpful. They seemed to enjoy their joys, and that means a lot to a guest. The room itself was not comfortable; the bed was as hard as the floor, and the couch felt like a torture device. The desk chair was the only place to sit, but it was not a relax-and-enjoy-TV chair. You need at least one recliner.
2 nachten verbleven in april 2023

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was in a good location. Close to a variety of restaurants. Clean room with all the amenities. Staff very friendly. I wish there were side walks for pedestrians to walk to the local restaurants. Overall pleased.
1 nacht verbleven in april 2023
Reactie van Ryan Green op 4 apr 2023
Thank you

10/10 – Uitstekend

Pam

1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Darrin

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I had a terrible stay. I first had to change rooms because the TV didn't work. Then, I didn't get any sleep because of the people above me. They sounded like they were jumping around and even jumping off the bed, but there was no rhythm to it. I think it was an unsupervised kids room and they were jumping off the walls. I even heard yelling (as if parents were trying to discipline their kids). Even through sleep noise playing (heavy rain and waterfall sounds), you could clearly hear the banging, stomping, and occasional yelling. I went to call the front desk, but the phone in my room didn't work. So I called via my cell phone. Whatever TownePlace did it didn't work because the noise continued. And it continued until the upstairs people checked out of the hotel. I asked the front desk how long the people upstairs were staying and they knew exactly why I was asking. Yet, it only resolved once the people checked out. It took me a couple of days to recover from lack of sleep once I got back home.
6 nachten verbleven in maart 2023