Dear jaewon, Thank you so much for taking the time to leave us rating! We truly appreciate your support and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we remain dedicated to delivering exceptional service. We look forward to serving you again soon.

Dear Inoue, Thank you very much for taking the time to write this review of the resort.Your feedback here is most invaluable to us because it highlights the areas that we can improve. We will work on improving ourselves immediately.If you are planning a return visit, we'll all be here to welcome you back with open arms! Until we meet again, safe travels always.

Dear Sir/Madam, Thank you for taking the time to share your feedback, although we're sorry to hear that your experience fell short of your expectations. We strive to provide exceptional service to all our customers, and we regret that we didn't meet that standard for you on this occasion. If there's anything specific, you'd like to discuss or any way we can make things right, please feel free to reach out to us directly. Your satisfaction is important to us, and we appreciate the opportunity to improve based on your feedback. We hope to have the chance to better serve you in the future.

Dear Jessica Jane, Thank you so much for taking the time to leave us a 5-5 rating! We truly appreciate your support and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we remain dedicated to delivering exceptional service. We look forward to serving you again soon.

Dear Hyunmi, Thank you for taking the time to share your feedback, although we're sorry to hear that your experience fell short of your expectations. We strive to provide exceptional service to all our customers, and we regret that we didn't meet that standard for you on this occasion. If there's anything specific, you'd like to discuss or any way we can make things right, please feel free to reach out to us directly. Your satisfaction is important to us, and we appreciate the opportunity to improve based on your feedback. We hope to have the chance to better serve you in the future.

Dear ERIKO, Thank you Sam for sharing your experience with us through this review. We look forward to having you and your family here with us again. Till then, safe travels!

Dear Emmies, It was our pleasure to have you with us during your recent visit. Do visit us again as we look forward to welcoming you and your family.

Dear TingChen, Thank you very much for making us a part of your Kota Kinabalu adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms!Until we meet again, safe travels always.

Dear Laura, Thank you very much for making us a part of your Kota Kinabalu adventures. If you are planning a return visit, we'll all be here to welcome you back with open arms!Until we meet again, safe travels always.

Dear Siti Nursalwana, It was our utmost pleasure and we do our best to meet our guests’ needs. Please do come back again in the near future as we will be very happy to have you here again!

Dear SUNG HYE,I read this review with much concern. While we strive to delight every guest who walk into our resort, it seems we have failed to do so in this case.Please accept our sincere apologies for these shortfalls. We will take a close hard look into the processes involved and will work on rectifying the weaknesses immediately. Thank you for taking the time to point these out to us. We are very grateful for these feedback.

Dear KANGHO, Thank you for taking the time to share your feedback, although we're sorry to hear that your experience fell short of your expectations. We strive to provide exceptional service to all our customers, and we regret that we didn't meet that standard for you on this occasion. If there's anything specific, you'd like to discuss or any way we can make things right, please feel free to reach out to us directly. Your satisfaction is important to us, and we appreciate the opportunity to improve based on your feedback. We hope to have the chance to better serve you in the future.

Dear SE JIN, Thank you so much for taking the time to leave us a 5-5 rating! We truly appreciate your support and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we remain dedicated to delivering exceptional service. We look forward to serving you again soon.

Dear valued guest, thank you so much for the feedback given during your stay with us, and rest assured the feedback will be forwarded to our relevant team for better service improvement. We are very much looking forward to welcoming you again for your future stay with us.