Superior kamer, 1 kingsize bed (Deluxe) | Een gratis minibar, een kluis op de kamer, een bureau
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Beoordelingen van Keoja Hotel

3.5 out of 5
Keoja Hotel
Lot 90, 115 and 116, Jalan McKerron, Kuala Belait, Brunei

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 4 van 21 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 21 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 21 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 21 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 21 beoordelingen" "

8,4/10

Netheid

8,0/10

Personeel en service

8,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

HIROMI

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay, however during my stay the wifi is not very good. Maybe because full house guest i think.
1 nacht verbleven in juni 2019
Reactie van YJ op 11 jul 2019
Dear Sir/Mdm, First of all we would like to apologize regarding our wifi. We are right now on processing for upgraded to high speed, it also yes due to high occupancy started few months already. We are very appreciate that choose our hotel as your stayed and understand of the unexpected problem you have face.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019

8/10 – Goed

Jerome

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019

8/10 – Goed

Jone

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotellet var bra, veldigt reint og fint på hotellrommet. Wifi var veldigt dårligt. Det kunne ha vært meir forskjeligt å velge mellom til frokosten.
5 nachten verbleven in november 2018

8/10 – Goed

Jone

Hotellet var veldigt bra, bra renhold, og god service. Va veldigt dårligt Wifi på hotellrommet. Va dårlig utvalg på frokosten
3 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2018

4/10 – Matig

Lucas, Singapore

Negatief: Comfort kamer
Room was small and cramped, many of the facilities mentioned in the description were not present, frequent issues with WiFi, hotel drivers were often late for per-arranged pickup (up to over 15 minutes), iron and ironing board badly damaged making any pressing risky, poor quality toiletries. The air-con was performing really well though.
11 nachten verbleven in juli 2018

10/10 – Uitstekend

Kattria, Houston

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent as always; they maintain a consistency
As always the staff were excellent and helpful. The experience is alway enjoyable and I have never been disappointed. It is always a pleasure to stay with them.
1 nacht verbleven in juni 2018
Reactie van Roy Marshall op 23 jul 2018
Dear Ms. Kattria, Greetings from Keoja Hotel! Thank you for your feedback and I am glad to learn that you have enjoyed your stay with us. I have shared this with my employees and I am sure it will be a morale boost for them to exceed guest expectation. I would take this opportunity to welcome you again to the Land of Unexpected Treasures. Thank you. Roy Marshall

10/10 – Uitstekend

Randy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel in middle of Kuala Belait with really friendly and helpul Staff. Room I booked a bit small for two people but would be just right for one.The Breakfast was not good; however, it was during Fasting Month so had to pick it up and eat in room (no problem) but the food was cold and in small portions. Probably better other times of the year. Will stay here again next trip.
2 nachten verbleven in mei 2018

10/10 – Uitstekend

Kattria, Miri, Sarawak, Malaysia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brunei hospitality
I've always enjoyed how laid back Kuala Belait was and how it tends to beat to it's own drum. I actually use to live in Kuala Belait with my family a few years back during the oil boom for a good 8 years of my life. And right away the hotel staff treated me with the same kind of hospitality I remembered during my teens, although the hotel was only built after we moved away from Brunei. I loved how comfy and welcoming the entire hotel felt with its' own amazing touch of luxury. I loved the waterfall shower and tiles around the bathroom. While view from my room on the 4th floor was beautiful. Since the restaurant my dad loved was across from the hotel, I decided to hit it a lick for dinner and it was lovely. The breakfast buffet the hotel served in the morning was wonderful and since the bus station wasn't far from the hotel, I didn't have to travel far to get to my next destination. I completely recommend anyone to try this lovely hotel whenever you get the chance if you're ever in the area. Cheers
1 nacht verbleven in maart 2018
Reactie van Roy Marshall op 19 mrt 2018
Dear Ms. Kattria, Greetings from Keoja Hotel! Thank you for the wonderful feedback about our hotel and our associates. It must have been a pleasant walk down the memory lane. We treat all our guest well as the experience starts from the arrival. We have opened our doors in Sept 2014 and due to our strict policy we ensure all our rooms are well maintained. I hope to have the pleasure of serving you again in the near future. Roy Marshall Hotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome Keoja!
A comfy stays at this hotel.
3 nachten verbleven in januari 2018
Reactie van Roy Marshall op 12 feb 2018
Dear Guest, Greetings from Keoja Hotel Kuala Belait! Thank you for the positive feedback. It was a pleasure having you to stay with us and we do hope to see you again in the near future. Hotel Manager Roy Marshall 673-8799964

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay & good breakfast
1 nacht verbleven in december 2017
Reactie van Roy Marshall. Hotel Manager op 11 jan 2018
Dear Sir, Greetings from Keoja Hotel! Thank you for the feed back an I am glad you had memorable stay with us. We hope to have you with us again in the near future. Have a happy New Year 2018.

2/10 – Ontzettend slecht

Kannan

Negatief: Personeel en service, comfort kamer
Stay away - not comfortable. Small Rooms.
very uncomfortable bed. I was staying during ramadan and they do not serve breakfast in the cafe. Breakfast was served in a Staff room and had staffs have their breakfast in the same place and staffs walking in to clock-in for work. Its was really unprofessional. The manager also had a little argument with his staff in front of me. On the 2nd day, i refused to have breakfast in the same place, and asked to be served in the room, which they agreed. Have never stayed in any such bad hotel. Wifi was not working when i arrived...poor slow wifi
2 nachten verbleven in juni 2017

6/10 – Redelijk

Geverifieerde reiziger

Hotel is just OK and not bad for 1 night stay, meet the basic requirement. But a bit disappointed with ironing facilities - the iron itself has traces of black material, luckily it didn't ruin my shirt! Iron board is in scraped condition, really need immediate improvement..

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
a very pleasant hotel to stay in.
The room was very clean & spacious. Bed was so comfy that i just wanted to stay in.
Reactie van General Manager op 17 feb 2017
Dear Guest, Thank you for staying with us and for your fabulous review of our hotel. We are glad to learn that you were impressed with our staff and the room. Your compliments will certainly spur us on to provide the very best for our guests. We look forward to welcoming you back to the hotel soon. Thank you. Roy Marshall

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

8/10 – Goed

Weilun, Singapore

Positief: Netheid, staat van de accommodatie en faciliteiten
Great hotel
Very clean and new hotel. Will be good if internet connection can be much more stable.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wifi is poor and not stable
Friendly staff , clean room , poor internet connection
Reactie van General Manager op 17 feb 2017
Dear Guest, Thank you for staying with us and for your fabulous review of our hotel. We are glad to learn that you were impressed with our staff and the room. However our local telecommunications are still in the midst of upgrading to fiber optic and I am sure you will not find this as a challenge in you next visit. Your compliments will certainly spur us on to provide the very best for our guests. We look forward to welcoming you back to the hotel soon. Thank you

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
For KB, this is a nice hotel with a decent location
Reactie van Roy Marshall op 17 feb 2017
Dear Guest, Thank you for your fabulous review of our hotel. We are delighted that you were happy with our services and Horizon Club Lounge facilities. My staff and I certainly look forward to being of service to you again in the near future. Thank you. Best regards, Roy Marshall

8/10 – Goed

Jin Xiang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer