Receptie

Beoordelingen van Sun Inns Hotel Bandar Puchong Utama

2.5 out of 5
Sun Inns Hotel Bandar Puchong Utama
35, Jln PBU 8, Bandar Puchong Utama, Puchong, Selangor

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 8 van 43 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 43 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 43 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 43 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 43 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Uitstekend hotel voor budget reizigers
Kamers schoon, iedere dag nieuw linnengoed, prettig personeel en veilig, de meesten spreken engels Rustige buurt Aanrader
Reactie van Azira op 13 feb 2021
Dear valued Guest, Thank you for your feedback. We are glad to hear that you think were good & friendly. We have also looked into the area mentioned for immediate rectification. We hope to see you again. Thank you. Sincerely, Operation Manager

2/10 – Ontzettend slecht

Ullah

10/10 – Uitstekend

tai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
near by training center and easy to find food
Reactie van Operation Manager op 2 mei 2024
Dear valued Guest, Thank you for your review and we will look into it and improve all the above mentioned issues. Thank you for staying with us. Thank You. Sincerely,

8/10 – Goed

Mohd

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All is okay
1 nacht verbleven in februari 2022

8/10 – Goed

Mohd Shahrizad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All okay 👍
1 nacht verbleven in februari 2022

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There’s is value for money and beyond what i expected..so good n nice..strategic location for me or someone who looking for the hotel near by putrajaya,cyberjaya ioi..so easy to find the hotel..nothing to complain..overall i like
1 nacht verbleven in januari 2022

6/10 – Redelijk

Arthur

Positief: Comfort kamer
Negatief: Personeel en service
1 nacht verbleven in februari 2021

6/10 – Redelijk

Izyan

1 nacht verbleven in december 2020

4/10 – Matig

cham, puchong

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
siaran tv selalu masalah minta tolong perbaiki sebab selalu complain tidak ada tindakan
1 nacht verbleven in december 2020

10/10 – Uitstekend

mohd shahrol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020
Reactie van Mira op 11 feb 2021
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.

6/10 – Redelijk

Kalaivani

Negatief: Netheid, personeel en service
1 nacht verbleven in september 2020

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
If really budget in Puchong,but small and smelly all the way corridor and room. 😅 If u can tahan then still can stay here. 😂
5 nachten verbleven in augustus 2020
Reactie van hani op 15 sep 2020
Dear Valued Guest, Thank you for your feedback. Our team will definitely look into area to improve and hope to see you again. Thank You. Sincerely, Group Manager

8/10 – Goed

choi, kuala selangor

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good n nice nice hospitality simple view nice n clean
1 nacht verbleven in augustus 2020
Reactie van hani op 15 sep 2020
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

8/10 – Goed

choi, kuala lumpur

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good n nice nice hospitality simple view nice n clean
1 nacht verbleven in augustus 2020
Reactie van hani op 15 sep 2020
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 – Uitstekend

chi, pucong

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice great polite
1 nacht verbleven in mei 2020
Reactie van Operation Manager op 2 mei 2024
Dear valued Guest, Thank you for your review and we will look into it and improve all the above mentioned issues. Thank you for staying with us. Thank You. Sincerely,

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good plesent nice
1 nacht verbleven in mei 2020
Reactie van Mira op 11 feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 – Uitstekend

Ajit

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020
Reactie van Mira op 11 feb 2021
Dear valued guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

8/10 – Goed

idhamkhalil

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in februari 2020
Reactie van Mira op 11 feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice and comfort budget hotel.
1 nacht verbleven in februari 2020
Reactie van Zatul op 17 feb 2020
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

10/10 – Uitstekend

Aly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020
Reactie van Zatul op 17 feb 2020
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very noisy. There were blasting outside all the 3 nights. They did not make up the room. I never go there again
3 nachten verbleven in januari 2020
Reactie van Mr.Akash op 6 feb 2020
Dear Valued Guest, Thank you for your comment. We are very Sorry for your bad experience .We will take appropriate action to address the problem your raised in relation to house keeping & prevent future occurrence. Hope to see you again . Thank you. Sincerely, Operation Manager.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NIce and comfort stay.
1 nacht verbleven in januari 2020
Reactie van Mr.Akash op 6 feb 2020
Dear Valued Guest, Thank you for your comment. We are very Sorry for your bad experience .We will take appropriate action to address the problem your raised in relation to house keeping & prevent future occurrence. Hope to see you again . Thank you. Sincerely, Operation Manager.

10/10 – Uitstekend

MUHAMMAD RIZAL

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Zatul op 23 dec 2019
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you.

8/10 – Goed

Kenny

Reisde met een groep, Zakenreiziger
Positief: Netheid, voorzieningen
Good location but can’t find F & B in between walking distance.
5 nachten verbleven in september 2019
Reactie van Mira op 11 feb 2021
Dear valued guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

10/10 – Uitstekend

sun inn, pusat bandar puchong 2

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good
baik
1 nacht verbleven in december 2017
Dear Valued Guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 – Redelijk

Shahbudin

disappointed
If got a choice will not come again

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Mira op 11 feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.

6/10 – Redelijk

Zachary, Kota Bharu

Small room but clean and comfort

4/10 – Matig

Irene, Singapore

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Sun Inns Puchong 2 - a miss..
The room and especially toilet wall was dirty. The overall ambience was low. However the hotel staff was polite and helpful.
Dear Irene Greetings from Sun Inns Hotel Bandar Puchong Utama ! Further to our feedback, we are sincerely apologized for any inconvenience caused and looking into improvement on our product and services. We are in the progress of training all junior staffs whom are just finished school. Last but not least, we are certainly will do our best to provide a valued for money and comfortable stay with us.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
facilities not same as shown in website, small room, smaller size TV are hang on ceiling are similiar watching TV in the jail! water pipe of washbasin are burst, make the floor all wet! shampoo, shower gel, hair conditional all include in one container! I can't take my rest at even 4 am. because in my room still annoying by other people (etc baby crying) until 3 am!
Dear Valued Guest Please help us to improve better, kindly provide us your full particular and date of stay in order for us to investigate further. We are sincerely appreciated your comments and apologized for all inconvenience caused. Last but not least, we will always strive to provide a valued for money and comfortable stay for all our guests. Thank you.

8/10 – Goed

Mohamad Azhar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Azira op 13 feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and high grading for our hotel. Hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 – Redelijk

Hamro

Negatief: Netheid

6/10 – Redelijk

Wan muhd ali

Negatief: Netheid, comfort kamer

8/10 – Goed

Rasyid

Positief: Personeel en service
Reactie van Azira op 13 feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and for good grading. Hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 – Goed

Selvakkumaran, Penang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy customer
The room was clean and tidy. Really worth staying for money that you have paid.
Reactie van Azira op 13 feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. Hope to see you again. Thank you. Sincerely, Opeation Manager.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
comfortable for short stay
I book 2 rooms, check in was smooth and I get third floor for both room near to each other. 1 room was good, but another room was too small, its the last end room. space are limited to perform prayer.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
5 days in a hotel - worth the money.
5 days in a hotel - worth the money.

8/10 – Goed

LISA, Penang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Efficient Staff
Worth the money, clean room, parking space available. Booking through Hotels.com is very convenient as I booked the very morning before I checked in.
Reactie van Azira op 13 feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 – Goed

Nasir, Pulau Pinang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bersih dan selesa
Saya tidak sangka hotel yang kelihatan agak kurang menarik di luarnya, menyediakan bilik yang selesa dan keselamatan yang terjamin kepada pelanggan. Kedudukan hotel berhampiran dengan balai polis membuatkan keselamatan kereta yang diletakkan di sekeliling hotel lebih terjamin.
Reactie van Azira op 13 feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are happy to hear from you that you are happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

シーガル

Positief: Netheid, personeel en service en comfort kamer
安く泊まるにはいいと思います
あくまでも個人的な感想ですが、安いのである程度は覚悟していましたが、スタッフさんの対応、セキュリティ、快適度と想像よりかなり良かったです。 次回も止まりたいですね。 唯一の不満は冷蔵庫が欲しかった点です。
Reactie van Az op 13 feb 2021
Dear valued guest, Thank you for your feedback . Please feels free to contact our operation Manager for further improvement of our hotel facilities. For your info, Sun Inns always practice valued for money, relax & comfortable stay with us. However we are sincerely apologize for any inconvenience caused. Thank you. Sincerely, Operation Manager

8/10 – Goed

hongwii, puchong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything great except
Except Wifi is not working. I have been staying here many time already. never have any improvement. Price is very cheap though. room is clean
Reactie van Azira op 13 feb 2021
Dear Valued guest, We Pleased that you had a good stay overall. However, we apologize for the inconvenience that you’re experienced during your stay & we will try our best to rectify the situation. We hope to see you again. Thank you. Sincerely, Operarion Manager

8/10 – Goed

Lamik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel close to cyberjaya and IOI Mall
Good internet connection, close by restaurant downstairs and Masjid 5 mins away by car.
Reactie van Azira op 13 feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are happy to hear from you that you are happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.