Serveert ontbijt, lunch, diner, internationale gerechten
Beschikbaarheid controleren

Beoordelingen van The Westin Kuala Lumpur

5 out of 5
The Westin Kuala Lumpur
199, Jalan Bukit Bintang, Kuala Lumpur

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 489 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 350 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 89 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 49 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 1000 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Franky

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Westin beoordeling
Een heel goed hotel prijs/qualiteit , alleen zijn de bars en restaurants eigenlijk veel te duur , de locatie is perfect , pal in het hart van de stad
9 nachten verbleven in december 2018

8/10 – Goed

SACHIE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ロケーションはPavilionの目の前です。ですので、買い物はすぐに行けますし、周りには何でも揃っています。 今回は宿泊中に一日中仕事をした日もありましたが、とても快適に過ごすことができました。 新しい建物ではないですが、古さをそこまで感じませんでした。 お掃除の方も丁寧に対応頂いていたと思います。 ロケーションは文句ないのですが、夜は目の前の通りがかなり混み合いますので、grabがなかなか捕まらなかったです。（時期の問題もあるかもしれません）
3 nachten verbleven in april 2024

10/10 – Uitstekend

Alice, Cardigan Village

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the moment we arrived to the moment we left our experience was 10/10. The staffwe exceptional, the property stunning and facilities surpassed expectation. The Westin is an oasis in the middle of a concrete jungle. Its pool area is sunken and surrounded by beautiful trees and walkways. The water feature cuts most of the outside noise so you are able to relax. The beds are luxurious as is the linen. Rooms are spotless and beautifully appointed. We certainly could not fault the property and looking forward to staying afain. Thank you all management and staff for looking after us so well.
4 nachten verbleven in maart 2024
Reactie van The Westin Kuala Lumpur op 4 apr 2024
Dear Alice, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We are delighted that you enjoyed your stay here with us. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Sengkang

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very efficient and honest staffs
1 nacht verbleven in maart 2024
Reactie van The Westin Kuala Lumpur op 12 apr 2024
Dear Sengkang, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We are proud to learn our associates were able to elevate your stay experience with us with their warm hospitality. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

4/10 – Matig

YOSHIKO

Positief: Netheid
チェックイン時の評価にも書きましたが、コネクティングルームを希望したのに話が通ってませんでした。当日のフロントにも断られ変更できないと言われてショックでした。
3 nachten verbleven in maart 2024

8/10 – Goed

Prithi Narayan

Positief: Netheid
4 nachten verbleven in maart 2024
Reactie van The Westin Kuala Lumpur op 20 mrt 2024
Dear Prithi Narayan, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

stephen, Bartlett

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great downtown property. Easy walking to restaurants, shopping and twin towers. Nice restaurants and bars in hotel. 443 and ferria were our favorites. Friendly friendly staff. Highly recommended!
7 nachten verbleven in februari 2024
Reactie van The Westin Kuala Lumpur op 1 mrt 2024
Dear stephen, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay and found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

MASASHI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Friendly staff and service
1 nacht verbleven in februari 2024
Reactie van The Westin Kuala Lumpur op 27 feb 2024
Dear MASASHI, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay and found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

4/10 – Matig

TADASHI

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
　初日の夜にシャワーのお湯が出ないトラブル。 エンジニアが来ても解決せず、その後、深夜１時前に「解決・謝罪」の手紙がドア下から入れられていました。　チェック・アウト時にも特に何もありませんでした。 　また、アメニティの不足も多く、バスローブに至っては２人宿泊なのに、１人分のみ、 バスローブにタグがついており、「必要なら買ってください。」のような案内が・・・ 　ウェスティンの名に期待していたのは、確かですが、時々評価が低い口コミが見られているのが、理解できました。 　高級ホテルが低価格で宿泊できる地域ですが、結局こんなものでしょうか。 　次回は、もう少し上のホテル、マンデリン・リッツなどにしようと思います。
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Kohila

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was able to make special arrangements specific to our needs. And the staffs were very friendly and accommodating. Pleasant stay! Hope to return again! 😁🙏
3 nachten verbleven in februari 2024
Reactie van The Westin Kuala Lumpur op 27 feb 2024
Dear Kohila, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We are proud to learn our associates were able to elevate your stay experience with us with their warm hospitality. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

SERGE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Choix très variés ppur le petit-déjeuner
5 nachten verbleven in februari 2024

8/10 – Goed

Hui Zhi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The plumbing is very loud for the shower, which drowns out the volume from the TV.
2 nachten verbleven in januari 2024
Reactie van The Westin Kuala Lumpur op 2 feb 2024
Dear Hui Zhi, thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback as it helps us understand areas where we can improve and enhance our guests' experience. Please accept our sincerest apology for the unpleasant experience that you have encountered during your stay with us and be rest assured that your feedback has been forwarded to the relevant department for rectification. We hope that despite the let-down, we would be given another opportunity to better serve you in the future. Be Well, The Westin Kuala Lumpur

6/10 – Redelijk

Yew Wah Michael

3 nachten verbleven in januari 2024
Reactie van The Westin Kuala Lumpur op 26 mrt 2024
Dear Yew Wah Michael, thank you very much for taking the time to share your feedback with us. We hope you enjoyed your stay with us and we hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 – Goed

Yumiko

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van The Westin Kuala Lumpur op 23 jan 2024
Dear Yumiko, thank you for your review. We hope you have enjoyed your stay with us and looking forward to welcoming you back in the near future. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Eric Tan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van The Westin Kuala Lumpur op 18 jan 2024
Dear Eric Tan, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 – Goed

seema

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom needs to be updated. Very dirty bathroom tiles and room lighting was too low. There was no socket plug in the bathroom.
2 nachten verbleven in januari 2024
Reactie van The Westin Kuala Lumpur op 18 jan 2024
Dear seema, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Please accept our sincerest apology for the unpleasant experience that you have encountered during your stay with us. Be rest assured that your feedback has been forwarded to the relevant department for rectification. We hope we would be given another opportunity to better serve you in the future. Be Well, The Westin Kuala Lumpur

6/10 – Redelijk

Ping wai

3 nachten verbleven in januari 2024
Reactie van The Westin Kuala Lumpur op 18 jan 2024
Dear Ping Wai, thank you for your review. We hope you have enjoyed your stay with us. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 – Goed

Raidha

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
Amazing place specially they have smoking rooms which rare in kl
3 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 18 jan 2024
Dear Raidha, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We are deloghted that you enjoyed your stay here with us and we hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

6/10 – Redelijk

Edmond

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Unfortunately, for a 5 stars hotel, it did not live up to that standard for our stay. From the day of check-in, the room was not available until after 3pm check in time, as it was not ready. Then the extra bed that we ordered was not there so we had to chase it up 3 times before they found one. Then the shower head felt during the first use and luckily no serious injury. Finally, the room feel aged and not the freshness you expect for a 5 stars hotel. I do want to say given the above, credit should be given to the staff to want to fix these issues ASAP, but the feedback and rating is given based on my experience.
6 nachten verbleven in december 2023

6/10 – Redelijk

Abdulrahman

Reisde met familie
Positief: Personeel en service
تحربه للدوله سيئه
The treatment is bad compared to my travels around the world to Europe and East Asia.. The worst treatment of Malaysians with Arabs And tourism The first time for me in Malaysian and the last not friendly اسوء تعامل التعالم الماليزي اسوء الفنادق فتادق ماليزيا لا انصح بالسفر لها وايضا تعامل الموظفين جداً سيء مع العرب والسواح شي كريه لا انصح للذهاب لهذه الدوله اول زياده والاخير
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Takahiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
excellent
2 nachten verbleven in januari 2024
Reactie van The Westin Kuala Lumpur op 18 jan 2024
Dear Takahiro, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 – Goed

Mikiko

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid
4 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 17 jan 2024
Dear Mikiko, thank you very much for taking the time to share your feedback with us. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We truly look forward to welcoming you back in the near future. Be Well, The Westin Kuala Lumpur

8/10 – Goed

Abdulrahman

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Amazing views
All over it’s ok But the air conditioner not good Same problem they solve so not big deal
2 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 17 jan 2024
Dear Abdulrahman, thank you very much for taking the time to share your feedback with us. Lumpur. Nothing pleases us more than to learn that our guests enjoyed their Westin experience. We extend our sincerest apologies for the inconvenience you encountered with the air conditioner during your stay and please be rest assured that your feedback has been forwarded to the relevant department for rectification. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Not so five star hotel
This is my 4th time staying at Westin but my experience this time was not as satisfactory as before. On the day of check in, I noticed that the tissue box in the toilet was empty. Also, there is only one tea spoon instead of the usual two. I called to make a request and waited for an hour but no one deliver it to us. Make another call and waited for another hour, still nothing happen. By then, we decided to go for our dinner. By the time we are back, still no sign of the things being delivered to us, so make another call and they said it was delivered! I insisted that nothing was sent over and invite them to come to the room to check, and finally, they sent someone to have it delivered to us. Next, the shower area is leaking, resulted in water flowing out of the shower area to the common area in the toilet.
4 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 18 jan 2024
Dear Sir/Madam, thank you very much for taking the time to share your feedback with us. We deeply regret that your experience did not meet the high standards we strive to deliver. Please accept our sincerest apology for the unpleasant experience that you have encountered during your stay with us and please be rest assured that your feedback has been forwarded to the relevant department for rectification. It is our hope that despite the let-down, we would be given another opportunity to better serve you in the future. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 17 jan 2024
Dear Sir/Madam, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 17 jan 2024
Dear Michael, thank you very much for taking the time to share your feedback with us. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
it was ok..near to pavilion. the traffic can be terrible.
4 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 17 jan 2024
Dear Sir/Madam, thank you very much for taking the time to share your feedback with us. We are pleased that you found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Michelle

Positief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 18 jan 2024
Dear Michelle, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit!Be Well, The Westin Kuala Lumpur

8/10 – Goed

Irene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel has a proper club lounge that serves a good spread and it’s staff are attentive. But the property is rather old and its age is visible. The residence is and spacious but rather old. Gym is good. But the floor is blackish - which I assume is normal for most gyms
2 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 18 jan 2024
Dear Irene, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. We are pleased that you enjoyed your stay and found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 – Goed

Saedah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 18 jan 2024
Dear Saedah, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Sorayya, Kent

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is very convenient
4 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 18 dec 2023
Dear Sorayya, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. We are pleased that you enjoyed your stay here with us and we truly look forward to welcoming you back in the near future. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Lai Yin, Tuen Mun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 12 dec 2023
Dear Lai Yin, thank you for your review. We look forward to welcoming you again to The Westin Kuala Lumpur. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Joseph

4 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 12 dec 2023
Dear Joseph, thank you for your review. We hope you have enjoyed your stay with us. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Satoshi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van The Westin Kuala Lumpur op 12 dec 2023
Dear Satoshi, thank you for your review. We look forward to welcoming you again to The Westin Kuala Lumpur. Be Well, The Westin Kuala Lumpur

6/10 – Redelijk

Akram

Positief: Netheid, personeel en service en voorzieningen
Property is very conveniently located, except restaurants and bar staff was not accommodated and acknowledged.
3 nachten verbleven in december 2023
Reactie van The Westin Kuala Lumpur op 12 dec 2023
Dear Akram, thank you very much for taking the time to share your feedback with us. We are pleased that you found our prime location ideal for your visit. We hope to see you again! Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Hai Hoe

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is well kept and feels a proper 5 star hotel. Only thing is that the condition is a bit dated given that it’s a rather old hotel. It is in a wonderful location, just opposite the Pavillon Mall.
2 nachten verbleven in november 2023
Reactie van The Westin Kuala Lumpur op 12 dec 2023
Dear Hai Hoe, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay and found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Wei

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located in central Kuala Lumpur and closed to all shops and restaurants, very convenient to get around and the staffs are very friendly and helpful.
3 nachten verbleven in november 2023
Reactie van The Westin Kuala Lumpur op 12 dec 2023
Dear Wei, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay and found our prime location ideal for your visit. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 – Goed

Pushpavaly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van The Westin Kuala Lumpur op 27 nov 2023
Dear Pushpavaly, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

2/10 – Ontzettend slecht

Timothy

1 nacht verbleven in oktober 2023
Reactie van The Westin Kuala Lumpur op 27 nov 2023
Dear Timothy, thank you for your review. Please accept our sincerest apology for the unpleasant experience that you have encountered during your stay with us. We hope that despite the let-down, we would be given another opportunity to better serve you in the future. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

tomoki

1 nacht verbleven in november 2023
Reactie van The Westin Kuala Lumpur op 12 dec 2023
Dear tomoki, thank you for your review. We hope you have enjoyed your stay with us. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing services and location. The staff are very accommodating and friendly. The hotel is just opposite Pavilion and other shopping malls. Spacious room and bathroom with bathtub. I would totally recommend this hotel.
2 nachten verbleven in november 2023
Reactie van The Westin Kuala Lumpur op 17 nov 2023
Dear Julie, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience.We are proud to learn our associates were able to elevate your stay experience with us with their warm hospitality. Once again, thank you very much for the lovely feedback, and we truly look forward to welcoming you back to The Westin Kuala Lumpur. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Jeevan

2 nachten verbleven in november 2023
Reactie van The Westin Kuala Lumpur op 17 nov 2023
Dear Jeevan, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay and we hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

8/10 – Goed

Yoshiyuki

2 nachten verbleven in oktober 2023
Reactie van The Westin Kuala Lumpur op 17 nov 2023
Dear Yoshiyuki, thank you very much for taking the time to share your feedback with us. We hope you have enjoyed your stay with us. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van The Westin Kuala Lumpur op 23 okt 2023
Dear Robert, thank you so much for your fantastic 10/10 review! We are absolutely thrilled to hear that you had such a wonderful experience during your stay with us. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Great location, lots of variety at breakfast, very nice staff
3 nachten verbleven in oktober 2023
Reactie van The Westin Kuala Lumpur op 23 okt 2023
Dear Sir/Madam, thank you very much for taking the time to share your feedback with us. We are pleased that you enjoyed your stay and found our prime location ideal for your visit. We look forward to the opportunity to welcome you back on your next visit.Be Well, The Westin Kuala Lumpur

8/10 – Goed

Renaud

Positief: Personeel en service
3 nachten verbleven in oktober 2023
Reactie van The Westin Kuala Lumpur op 23 okt 2023
Dear Renaud, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. We hope you have enjoyed your stay with us. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

2/10 – Ontzettend slecht

Nanami

1 nacht verbleven in oktober 2023
Reactie van The Westin Kuala Lumpur op 17 nov 2023
Dear Nanami, thank you very much for taking the time in sharing your experience with us. Please accept our sincerest apology for any unpleasant experience that you may have encountered during your stay. We hope we would be given another opportunity to better serve you in the future. Be Well, The Westin Kuala Lumpur

6/10 – Redelijk

HSU CHENG

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Location is great. Breakfast is great. Room is a bit dated.
2 nachten verbleven in oktober 2023
Reactie van The Westin Kuala Lumpur op 19 okt 2023
Dear HSU CHENG, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. We are pleased to hear that you enjoyed our great location and breakfast buffet spread.We appreciate your feedback regarding the room, and we are continuously working on improvements, and your comments will certainly help us in our ongoing efforts to enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future. Be Well, The Westin Kuala Lumpur

10/10 – Uitstekend

Kayo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place
3 nachten verbleven in oktober 2023
Reactie van The Westin Kuala Lumpur op 19 okt 2023
Dear Kayo, thank you very much for taking the time in sharing your experience with us at The Westin Kuala Lumpur. Nothing pleases us more than to read that our guests enjoyed their Westin experience. We hope to see you again on your next visit. Be Well, The Westin Kuala Lumpur

4/10 – Matig

Del

Negatief: Netheid, staat van de accommodatie en faciliteiten
Pillow uncomfortable. Towel with brown stain
3 nachten verbleven in oktober 2023
Reactie van The Westin Kuala Lumpur op 19 okt 2023
Dear Del, thank you very much for taking the time to share your feedback with us. Please accept our sincerest apology for the unpleasant experience that you have encountered during your stay with us and please be rest assured that your feedback has been forwarded to the relevant department for rectification. We hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.Be Well, The Westin Kuala Lumpur