Dear Albert,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your positive review! We're delighted to hear that you found our hotel clean and comfortable. It's wonderful to know that you enjoyed dining at our restaurant on the top floor with its great view. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Thank you for choosing to stay with us.Kind Regards,Meruorah Komodo Labuan Bajo

Dear Bev,Sunny greetings from Meruorah Komodo Labuan Bajo!Thank you for highlighting our staff's exceptional service and our hotel's cleanliness. We strive to go above and beyond to assist our guests with exceptional experience.We surely can't wait to welcome you back soon.Kind regards,Meruorah Komodo Labuan Bajo

Dear Bev,Sunny greetings from Meruorah Komodo Labuan Bajo!Thank you for taking your time to provide us very kind review about our hotel. We are thrilled to hear that you found our property clean and our staff very kind. We always ensure to have English-speaking staff available to assist with transportation and excursions or any other inquiries of our guests.Once again, thank you for staying with us and we look forward to welcoming you back in the future.Kind regards,

Dear Eugene,Sunny greetings from Meruorah Komodo Labuan Bajo!Thank you for taking your time to provide a positive feedback and for highlighting our central location. We are delighted to know you found it convenient.It would be with absolute pleasure to welcome you back hopefully soon again.Kind regards,

Dear CARSTEN MATTHES CARL FRANZ,Sunny greetings from Meruorah Komodo Labuan Bajo!Thank you for your recent stay with us and for your valuable time showering us with a perfect 5-star review. We're thrilled to hear about your positive experience and our staff takes pride in ensuring a warm and welcoming atmosphere for all our guests.We're looking forward to your return and another opportunity to make your stay just as perfect. Thank you for choosing Meruorah for your special occasion, and we can't wait to welcome you back for another memorable experience!Kind regards,Debby TampubolonDirector of Rooms

Dear Carsten,Sunny greetings from Meruorah Komodo Labuan Bajo!We sincerely appreciate your time and the fantastic rating you've given us and stated us as the most luxurious heart of Labuan Bajo! We'd be absolutely delighted to have the privilege of welcoming you back, for another unforgettable stay.We are committed to continually enhancing our services to cater to the diverse preferences of our guests.We eagerly anticipate the possibility of hosting you and your family in the future.Kind regards,Debby TampubolonDirector of Rooms

Dear R,Sunny greetings from Meruorah Komodo Labuan Bajo!We appreciate you giving us the best possible rating for your stay. Please inform us of your next trip to Labuan Bajo, so that we can personally look after you.Kind regards,Debby TampubolonDirector of Rooms

Dear Deanna, Thank you for staying with us and also for writing your feedback. We would like to take this opportunity to apologize for not being up to our usual standards and rest assured we take this moment to reflect and to improve. Warm regards,

Dear Paul, Thank you for your recent stayed with us and we delighted to received your feedback. We always strive to elevate the services and products and take this moment to reflect and improve. We are looking forward to your return. Warm regards,

Dear Eugenio, thank you very much for taking your valuable time to leave us a review about your personal experience. We delighted to heard that you like the location which has easy access to get into the boat. We would like to take this opportunity to apologize for not being up to our usual standards and rest assured we take this moments to reflect and to improve. Warm regards,

Thank you. Warm regards,

Splendid! Thank you and looking forward to welcome you back in the near future. Warm regards,

Dear Jennifer,Sunny Greetings from Meruorah Komodo Labuan BajoThank you for taking the time to leave us a review! We're glad to hear that you had a positive experience overall during your stay. If there's anything specific that you think we could improve upon to earn that extra star next time, please feel free to let us know. We always strive to provide the best possible experience for our guests, and your feedback helps us to continuously enhance our services. We hope to have the opportunity to welcome you back in the future for an even better stay!Kind Regards,Meruorah Komodo Labuan Bajo

Dear Sharon,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're delighted that we succeeded in exceeding your expectations.Your glowing review means the world to us, and we can't wait to welcome you back for another amazing stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Until then, safe travels, and we look forward to hosting you again soon!Kind Regards,

Dear Susanto,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience overall during your stay. If there's anything specific that you think we could improve upon to earn that extra star next time, please feel free to let us know. We always strive to provide the best possible experience for our guests, and your feedback helps us to continuously enhance our services. We hope to have the opportunity to welcome you back in the future for an even better stay!Kind Regards,

Dear James,Sunny Greetings from Meruorah Komodo Labuan Bajo!We're truly sorry to hear that your experience did not meet your expectations. Your feedback is invaluable to us, and we'd like to understand more about the specific aspects that fell short during your stay. If you're open to sharing more details or suggestions on how we can improve, please feel free to reach out to us directly. Our goal is always to provide exceptional service and ensure our guests have a comfortable and enjoyable stay. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Thank you for bringing your concerns to our attention.Kind Regards,

Dear Philippe,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations. We value your input and would appreciate any specific details you can provide about your stay so we can address any issues and improve for the future. Our goal is to ensure all our guests have a positive and memorable experience, and we apologize if we fell short in this instance. If you're willing to give us another chance, we'd love the opportunity to make it right and provide you with a much-improved stay. Please feel free to reach out to us directly so we can further discuss your concerns. Thank you again for your feedback.Kind Regards,

Dear Kenneth,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your glowing review! We're thrilled to hear that you enjoyed our excellent location in the heart of Labuan Bajo, making it convenient for shopping, dining, and exploring all the activities the area has to offer. We're honored to have hosted the Asean Summit 2023 and are delighted that you found our hotel to be gorgeous, luxurious, nature-friendly, and classy. Your recommendation means a lot to us, and we hope to welcome you back for another fantastic stay in the future!Kind Regards,

Dear Carol,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your review. We are delighted to hear that you enjoyed your stay at the hotel and appreciated the stunning views of the ocean! It sounds like you had a truly memorable experience. If there's anything else you'd like to share about your time there or if you have any questions about the hotel, feel free to let us know.Kind Regards,

Dear Line,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your feedback with us. We're glad to hear that you found our hotel nice and appreciated the amazing view and proximity to the harbor. We apologize for any inconvenience you experienced with booking tours. We will review our processes to ensure that we provide more effective assistance in the future.Regarding the noise from the promenade, we apologize for the disturbance to your sleep. We understand the importance of a peaceful environment for our guests and will explore options to address this issue, such as soundproofing measures or offering alternative accommodations upon request.Your feedback is valuable to us as we continuously strive to improve our services. If there's anything else we can do to enhance your experience or if you plan to visit us again, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more restful stay in the future.Kind Regards,

Dear Patrice,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to share your feedback with us. We're disappointed to hear that your experience fell short of your expectations. Your satisfaction is important to us, and we apologize for any shortcomings you encountered during your stay.We would appreciate it if you could provide us with more details about your experience so that we can address any issues and improve our services. Your feedback helps us to identify areas where we can make enhancements to better serve our guests.If you're willing to give us another chance, we'd love the opportunity to make it right and provide you with a more positive experience. Please feel free to reach out to us directly so we can further discuss your concerns and work towards resolving them.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a much-improved stay.Kind Regards,

Dear Josh, Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your detailed feedback with us. We're pleased to hear that you found our staff friendly and enjoyed our incredible breakfast. However, we're sorry to learn about the challenges you encountered during your stay.We appreciate your insights regarding the hotel design and amenities. Your comments about the pool area, outdoor roof deck, and restaurant ambiance are noted, and we will explore opportunities for improvement to enhance the overall guest experience.Regarding the issues in your room, such as the sulfur smell, balcony chair, and mini-fridge, we apologize for the inconvenience caused. Our maintenance team will investigate these matters promptly to ensure they are addressed and resolved for future guests.We also take your feedback about single-use items seriously and will explore ways to reduce our environmental impact by implementing more sustainable practices.Your feedback is invaluable to us as we continually strive to enhance our offerings and services. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets your expectations. Thank you again for bringing these matters to our attention.Kind Regards,

Dear Jeff,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your detailed review of your recent stays with us. We're delighted to hear that you found our hotel to be a very nice luxury option in Labuan Bajo, and that you enjoyed the beautiful sea views from your room. We appreciate your positive feedback regarding our common areas, lobby, and modern rooms with rainfall showers. It's wonderful to know that you found our infinity pool to be a relaxing spot with its stunning bay view.We apologize for any inconvenience you experienced during your stays, particularly with the service and the elevator issue. Please rest assured that we take your feedback seriously and will address these areas for improvement with our team.Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything specific we can do to enhance your experience next time, please don't hesitate to let us know. We appreciate your valuable feedback and look forward to hosting you again soon!Kind Regards,

Dear Norbert,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience during your stay with us. We appreciate your feedback and are glad that you found our hotel to be a good luxury option in Labuan Bajo. Your satisfaction is our top priority, and we're delighted that you enjoyed our amenities and services.If there's anything specific you feel we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your input and strive to provide the best possible experience for all our guests.Thank you again for choosing to stay with us, and we hope to welcome you back again soon for another great stay!Kind Regards,

Dear Telly,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your experience with us. We sincerely apologize for the hiccups you encountered during your stay, but we're delighted to hear that our staff promptly resolved the issues you faced. It's our commitment to ensure that every guest has a comfortable and enjoyable stay, and we're glad that you felt well taken care of.We regret any inconvenience caused by the initial unpleasant smell in your room and the unexpected blackout. Your feedback is valuable, and we will certainly take steps to better prepare for such situations in the future to uphold our standards as a 5-star hotel.It's heartening to know that you found the view from the hotel breathtaking and that our staff, especially Mr. Ricky Reynaldi and the front desk team, made a positive impression on you. We'll be sure to pass along your compliments to them and the rest of the team.Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant stay. Kind Regards,

Dear Justin,Sunny Greetings from Meruorah Komodo Labuan BajoWe appreciate you taking the time to share your feedback with us. While we're pleased to hear that you found our room and building to be nice and new, we're truly sorry to learn that your experience fell short of your expectations due to noise disturbances from local boats and issues with the lighting in your room.Please accept our sincere apologies for any inconvenience caused by these factors. We understand the importance of a peaceful and comfortable stay, and it's disappointing to hear that we did not meet this standard during your visit.Rest assured, we take guest feedback seriously, and we will address the issues you've raised with our team to prevent similar occurrences in the future. Your satisfaction is our priority, and we strive to continuously improve our services and facilities.We value your patronage and hope that you'll consider giving us another opportunity to provide you with a more enjoyable experience in the future. If you choose to return, please don't hesitate to reach out to us directly so that we can ensure your stay meets your expectations.Kind Regards,